Client Operations Manager Jobs in Oneonta, NY (NOW HIRING)

Where better careers begin! Come glow with us at Zoom Tan.

Do you love to help others look and feel their most confident selves? Then turn your passion into a rewarding role with the growing team at Zoom Tan! We are currently seeking dedicated, enthusiastic, and personable professionals to join our team as a Salon Manager. As a representative of our esteemed brand, your primary responsibility will be to deliver outstanding customer service, ensuring that our clients have a positive and memorable experience with us.

The ideal candidate for this position is highly motivated to meet and exceed client-based objectives, thriving in a commission-driven environment. You will be responsible for promoting our brand and services, as well as achieving sales targets, all while maintaining a high level of professionalism and integrity.

While this is not a seasonal position, we are looking for individuals who are committed to long-term success and growth within our organization. If you are passionate about the tanning industry, enjoy working in a fast-paced and dynamic environment, and are eager to make a meaningful impact on our clients' experiences, we encourage you to apply for this exciting opportunity.

Responsibilities: some of your key responsibilities may include, but not limited to:

• Recruit, interview, and hire motivated and enthusiastic employees.
• Train and develop a successful sales team
• Provide feedback, coaching, and accountability to all employees
• Manage all aspects of daily store operations (Cleanliness, Inventory)
• Prepare staffing schedules to meet the needs of the salon
• Successfully maintain inventory of product
• Other tasks and duties as assigned by the District Manager
• Greeting clients and providing them with a warm and welcoming experience.
• Assessing clients' skin types determines the appropriate tanning equipment and lotion for their needs; thorough explanation of the tanning process, including proper positioning and safety guidelines, answering any questions they may have.
• Maintaining a clean and organized tanning area, ensuring that all equipment is in good working order and that lotions and other supplies are wellstocked.
• Upselling tanning lotions and other products to clients, providing recommendations based on their individual needs and preferences.
• Meeting and exceeding sales targets, while maintaining a high level of professionalism and customer service.
• Building and maintaining relationships with clients.
• Maintaining accurate records of client information, including tanning history and preferences, to ensure a personalized and consistent experience with each visit.
• Opening and closing the tanning salon on time.

Benefits: In return for your dedication and hard work, we offer competitive compensation and benefits!

• Employee discounts on retail products and services.
• Opportunities for growth and professional advancements.
• Fun, wellmanaged and successful work environment.
• Referral Program.
• PTO.
• Commission and bonuses.
• Dental, Vision, and Health insurance for full time employees.
• 401K with 5% company match.
Pay:

$20 + uncapped commission and bonuses

Qualifications: Salon Managers should be highly motivated, enthusiastic, and positive individuals who are passionate about the tanning industry.

• High school diploma or equivalent.
• Must be at least 18 years old.
• Excellent interpersonal and customer service skills
• Selfmotivated to succeed in fast paced retail environment
• Ability to reach, bend, and lift up to 25 pounds
• Friendly, outgoing and effective communicator with strong interpersonal skills
• Teamplayer willing to work collaboratively with other departments
• Good communication and interpersonal skills
• Excellent leadership qualities and conflict management skills
• Strong verbal and written communication skills.
• Must be able to stand, bend and work for long periods of time.
Experience:
• Sales experience 12 years (preferred)
• Customer Service 12 years (preferred)
• Prior management experience (preferred)

If you are ready to embark on a rewarding career with us, apply now and take the first step towards becoming a valuable member of our team. Zoom Tan is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. All candidates must comply with all Federal and State employment requirements.