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Client Operations Manager Jobs in New Bern, NC (NOW HIRING)

... client experience which maximizes sales/KPIs and drives customer loyalty in assigned stores ... Fosters an environment of diversity, inclusion and belonging. * 30% Operations: Ensures execution ...

... client experience which maximizes sales/KPIs and drives customer loyalty in assigned stores ... Fosters an environment of diversity, inclusion and belonging. * 30% Operations: Ensures execution ...

... client experience which maximizes sales/KPIs and drives customer loyalty in assigned stores ... Fosters an environment of diversity, inclusion and belonging. * 30% Operations: Ensures execution ...

... client experience which maximizes sales/KPIs and drives customer loyalty in assigned stores ... Fosters an environment of diversity, inclusion and belonging. * 30% Operations: Ensures execution ...

... operational tasks assigned by store management (e.g. cashiering, merchandise display and pulls ... Maintain and build good Guest relationships to develop a client based business * Lead by example ...

... operational tasks assigned by store management (e.g. cashiering, merchandise display and pulls ... Maintain and build good Guest relationships to develop a client based business * Lead by example ...

... operational tasks assigned by store management (e.g. cashiering, merchandise display and pulls ... Maintain and build good Guest relationships to develop a client based business * Lead by example ...

Veterinary Leadership

Jacksonville, NC · On-site

$121K - $176K/yr

... great client experience, and partnership with the hospital team. * Deliver veterinary operations ... Partner with practice manager to develop, execute, and revise plans which achieve targeted KPI ...

... franchisees in the business operations and reports directly to the Regional Manager ... Resolves client and customer satisfaction related issues. * Projects and practices consistent ...

Showing results 41-60

Client Operations Manager information

See New Bern, NC salary details

$40.7K

$113.1K

$123.9K

How much do client operations manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for client operations manager in New Bern, NC is $113,062.00, according to ZipRecruiter salary data. Most workers in this role earn between $122,500.00 and $122,500.00 per year, depending on experience, location, and employer.

What are some common challenges faced by a client operations manager, and how can they be addressed?

Client Operations Managers often face the challenge of balancing client expectations with internal resource constraints. Managing multiple client accounts simultaneously requires strong organizational and communication skills to ensure each client receives timely support. Building effective relationships with both clients and internal teams is key to overcoming these challenges. Proactive communication, regular check-ins, and leveraging project management tools can help streamline processes and minimize misunderstandings.

What are the key skills and qualifications needed to thrive as a client operations manager, and why are they important?

To thrive as a Client Operations Manager, you need strong organizational, project management, and client relationship skills, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms, workflow management tools, and data analytics systems is typically required. Excellent communication, problem-solving abilities, and leadership are standout soft skills for effective team and client management. These skills and qualities are essential to ensure efficient service delivery, client satisfaction, and overall business success.

What does a client operations manager do?

A client operations manager oversees the delivery of services to clients, ensuring satisfaction and efficient processes. They coordinate between teams, manage client accounts, and use tools like CRM software to optimize workflows and maintain strong client relationships.

What are the most commonly searched types of Client Operations jobs in New Bern, NC?

The most popular types of Client Operations jobs in New Bern, NC are:

What are popular job titles related to Client Operations Manager jobs in New Bern, NC?

For Client Operations Manager jobs in New Bern, NC, the most frequently searched job titles are:

What job categories do people searching Client Operations Manager jobs in New Bern, NC look for?

The top searched job categories for Client Operations Manager jobs in New Bern, NC are:

What cities near New Bern, NC are hiring for Client Operations Manager jobs?

Cities near New Bern, NC with the most Client Operations Manager job openings:

Infographic showing various Client Operations Manager job openings in New Bern, NC as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $113,062 per year, or $54.4 per hour.

Commercial Lines Account Manager

Independent Insurance Agents of North Carolina

Morehead City, NC • On-site

$18 - $26/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 14 days ago


Job description

Benefits:
  • Employee discounts
  • 401(k) matching
  • Company parties
  • Dental insurance
  • Health insurance
  • Paid time off
  • Training & development
  • Vision insurance

Job Description
The Commercial Lines Account Manager is responsible for maintaining solid customer relationships by handling commercial lines insurance coverage inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and fellow employees while conducting specific service and marketing activities.
Responsibilities
  • Answer customer calls and correspondence regarding new or existing insurance policies and service all claims.
  • Work with prospects to pre-qualify and understand their needs, gather necessary data, research policy options, present options, finalize and bind new coverage, cancel old policies, and negotiate with carriers when necessary.
  • Set appointments and/or client calls to review existing policies, revise liability limits, explore other coverage needs, evaluate replacement costs, round out accounts, and bind renewals.
  • Confer with customers to provide detailed information about products and services, quote new business, process renewals and/or cancel accounts, take payments, and provide requested documentation.
  • Actively solicit increases in coverage or rounding out accounts at every service contact.
  • Resolve product or service issues by clarifying the customer's concern, determining the cause of the issue, selecting and explaining the best solution to solve the issue, expediting correction or adjustment, following up to ensure resolution.
  • Maintain records of customer interactions and transactions, recording details of inquiries, comments, and actions taken in the agency management system.
  • Review audits or policies; verify accuracy and facilitate corrections, as needed, between client and carrier.
  • Keep informed regarding industry information, new product information, legislation, coverages and technology to continuously improve knowledge and performance as well as collaboration with team members, mentor staff, and participate in meetings as needed.

Qualifications
  • Hold the insurance license required by your state and have a minimum of two years commercial lines insurance account management experience, as well as a Bachelor's Degree or comparable work experience.
  • Demonstrate strong knowledge of insurance products and usages, rating procedures, underwriting procedures, coverages, and industry operations to effectively manage, maintain, and write assigned clients and prospects.
  • Demonstrate strong customer focus and an excellent phone manner; display strong written and verbal communication skills and possess excellent math and reading skills to accurately perform simple calculations.
  • Have the ability and tact to handle difficult customer phone calls and solve complex problems without direct supervision.
  • Have a strong sense of urgency, attention to detail, organization, multi-tasking, and time management skills.
  • Technology and Computer proficiency including agency management systems.

Benefits/Perks
  • Competitive Pay
  • Medical, Dental & Vision Insurance (availability based on hours worked)
  • LTD & STD Insurance (availability based on hours worked)
  • Employer match Traditional 401K
  • Generous PTO and Holiday time
  • Professional Development
  • Job Stability in a growing industry

Compensation: $18.00 - $26.00 per hour
YOUR FUTURE as an Independent Insurance Agent Starts Here
If you're looking for a career that offers flexibility, job stability, strong compensation, and more, then you've come to the right place! Working with an IIANC member agency is a great career choice!
IIANC's members are Trusted Choice® independent insurance agencies located all across North Carolina. You'll find nearly 1,000 of our member agencies in small towns and large cities from the mountains to the coast. Many of these agencies are actively hiring to fill vacant positions so there is a good chance that there is a job opening near you!
With an upcoming worker shortage in the insurance industry due to the retirement of many veteran insurance agents, the demand for insurance professionals is growing every day! Is this career right for you?
This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of this agency. All inquiries about employment at this agency should be made directly to the agency location and not to the Independent Insurance Agents of North Carolina.