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Client Operations Manager Jobs in Mount Airy, NC

Labcorp

Operations Manager

Winston Salem, NC · On-site

Build trusted client relationships, and cultivate a high-performing operational team culture aligned with Labcorp's standards of quality and service excellence. Job Responsibilities * Manage and ...

Labcorp

Operations Manager

Winston Salem, NC

Build trusted client relationships, and cultivate a high-performing operational team culture aligned with Labcorp's standards of quality and service excellence. Job Responsibilities * Manage and ...

tbg

Janitorial Operations Manager

Winston Salem, NC · On-site

We are seeking an energetic and dedicated Janitorial Operations Manager to oversee a diverse portfolio of 12 commercial client accounts (including education, medical, manufacturing, and Class A ...

tbg

Janitorial Operations Manager

Winston Salem, NC · On-site

We are seeking an energetic and dedicated Janitorial Operations Manager to oversee a diverse portfolio of 12 commercial client accounts (including education, medical, manufacturing, and Class A ...

tbg

Janitorial Operations Manager

Winston Salem, NC · On-site

We are seeking an energetic and dedicated Janitorial Operations Manager to oversee a diverse portfolio of 12 commercial client accounts (including education, medical, manufacturing, and Class A ...

U.S. Lawns

Operations Manager

Winston Salem, NC · On-site

Day to day client contact * Meets with clients to establish Maintenance and Remedial budgets Employee Management * Implements recruiting program and hires field employees * Performs supervisory ...

Zirrus

Client Success Manager (CSM)

Yadkinville, NC

The ideal candidate understands Managed Service Provider (MSP) operations, possesses outstanding ... Client Relationship Management: Build and maintain strong relationships with clients, acting as a ...

Brock & Scott

Operations Director

Winston Salem, NC · On-site

The Operations Director will partner closely with Executive Leadership, Human Resources ... Compliance & Risk Management * Ensure compliance with firm policies, legal requirements, client ...

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Client Operations Manager information

See Mount Airy, NC salary details

$38.4K

$106.6K

$116.8K

How much do client operations manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for client operations manager in Mount Airy, NC is $106,609.00, according to ZipRecruiter salary data. Most workers in this role earn between $115,500.00 and $115,500.00 per year, depending on experience, location, and employer.

What are some common challenges faced by a client operations manager, and how can they be addressed?

Client Operations Managers often face the challenge of balancing client expectations with internal resource constraints. Managing multiple client accounts simultaneously requires strong organizational and communication skills to ensure each client receives timely support. Building effective relationships with both clients and internal teams is key to overcoming these challenges. Proactive communication, regular check-ins, and leveraging project management tools can help streamline processes and minimize misunderstandings.

What are the key skills and qualifications needed to thrive as a client operations manager, and why are they important?

To thrive as a Client Operations Manager, you need strong organizational, project management, and client relationship skills, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms, workflow management tools, and data analytics systems is typically required. Excellent communication, problem-solving abilities, and leadership are standout soft skills for effective team and client management. These skills and qualities are essential to ensure efficient service delivery, client satisfaction, and overall business success.

What does a client operations manager do?

A client operations manager oversees the delivery of services to clients, ensuring satisfaction and efficient processes. They coordinate between teams, manage client accounts, and use tools like CRM software to optimize workflows and maintain strong client relationships.

What are popular job titles related to Client Operations Manager jobs in Mount Airy, NC?

For Client Operations Manager jobs in Mount Airy, NC, the most frequently searched job titles are:

What job categories do people searching Client Operations Manager jobs in Mount Airy, NC look for?

The top searched job categories for Client Operations Manager jobs in Mount Airy, NC are:

What cities near Mount Airy, NC are hiring for Client Operations Manager jobs?

Cities near Mount Airy, NC with the most Client Operations Manager job openings:

Client Operations Manager jobs near you
Infographic showing various Client Operations Manager job openings in Mount Airy, NC as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $106,609 per year, or $51.3 per hour.

Operations Manager

Labcorp

Winston Salem, NC • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 14 days ago

Labcorp rating

6.6

Company rating: 6.6 out of 10

Based on 1,150 frontline employees who took The Breakroom Quiz

96th of 120 rated laboratories

Job description

Labcorp is seeking an Operations Manager to join our team in Winston Salem, NC.
Work Schedule: Generally Monday - Friday (8a - 5p); flexibility required
Job Responsibilities
  • Manage and track health system project milestones, timelines, and deliverables in direct alignment with MSA commitments, ensuring all contractual obligations are met on time and within scope
  • Indirectly supervise and develop laboratory operations staff across assigned health system sites, providing performance coaching, mentorship, and accountability to build high-performing and engaged teams.
  • Partner with the Sr Director and Regional Directors to implement workflow improvements, standardization initiatives, and cost reduction strategies; translate strategic directives into actionable site-level plans.
  • Track KPIs and quality metrics across assigned sites, identify root causes for variances, and lead corrective action planning to ensure consistent achievement of operational and financial targets.
  • Collaborate with Supply Chain, Science & Technology, Quality Management, and Regional Lab teams to coordinate resources, resolve operational challenges, and execute initiatives on schedule.
  • Serve as a day-to-day operational liaison with health system laboratory managers and hospital leadership, proactively communicating progress, surfacing issues, and escalating appropriately to the Sr Director and Regional Directors
  • Lead site-level implementation of new processes, technology deployments, and service line expansions, ensuring staff readiness, adoption, and minimal disruption to laboratory operations.
  • Prepare and deliver regular operational status reports, project updates, and performance summaries for internal leadership and external health system stakeholders.
  • Collaborate closely with Regional Directors, Sr. Director of Health Systems, Quality Management, Supply Chain, and Sourcing & Procurement teams.
  • Build and maintain productive working relationships with hospital laboratory managers, department supervisors, health system administrative contacts, and vendor partners to facilitate smooth operations and long-term partnership success.
  • Build trusted client relationships, and cultivate a high-performing operational team culture aligned with Labcorp's standards of quality and service excellence.

Job Responsibilities
  • Manage and track health system project milestones, timelines, and deliverables in direct alignment with MSA commitments, ensuring all contractual obligations are met on time and within scope
  • Indirectly supervise and develop laboratory operations staff across assigned health system sites, providing performance coaching, mentorship, and accountability to build high-performing and engaged teams.
  • Partner with the Sr Director and Regional Directors to implement workflow improvements, standardization initiatives, and cost reduction strategies; translate strategic directives into actionable site-level plans.
  • Track KPIs and quality metrics across assigned sites, identify root causes for variances, and lead corrective action planning to ensure consistent achievement of operational and financial targets.
  • Collaborate with Supply Chain, Science & Technology, Quality Management, and Regional Lab teams to coordinate resources, resolve operational challenges, and execute initiatives on schedule.
  • Serve as a day-to-day operational liaison with health system laboratory managers and hospital leadership, proactively communicating progress, surfacing issues, and escalating appropriately to the Sr Director and Regional Directors
  • Lead site-level implementation of new processes, technology deployments, and service line expansions, ensuring staff readiness, adoption, and minimal disruption to laboratory operations.
  • Prepare and deliver regular operational status reports, project updates, and performance summaries for internal leadership and external health system stakeholders.
  • Collaborate closely with Regional Directors, Sr. Director of Health Systems, Quality Management, Supply Chain, and Sourcing & Procurement teams.
  • Build and maintain productive working relationships with hospital laboratory managers, department supervisors, health system administrative contacts, and vendor partners to facilitate smooth operations and long-term partnership success.
  • Build trusted client relationships, and cultivate a high-performing operational team culture aligned with Labcorp's standards of quality and service excellence.

Minimum Qualifications
  • Bachelor's degree in Chemical or Biological science, Clinical Laboratory Science or Medical Technology
  • ASCP or AMT certification
  • 5 years or more of clinical laboratory operations experience
  • 2 years or more in a supervisory or project coordination role supporting a health system.

Preferred Qualifications
  • PMP or Six Sigma Green Belt

Additional Job Standards
  • Strong organizational and project management abilities
  • Demonstrated people leadership and coaching skills
  • Proficiency in operational data reporting and analytics
  • Excellent written and verbal communication

At Labcorp we have a passion for helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then Labcorp could be a great next career step! Join us and discover a path filled with opportunities for growth, continuous learning, professional challenges, and the chance to truly make a difference. Apply today!
Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please click here.
Labcorp is proud to be an Equal Opportunity Employer:
Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.
We encourage all to apply
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