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Client Operations Manager Jobs in Liverpool, NY (NOW HIRING)

ABM Industries, Inc.

Night Manager

Liverpool, NY · On-site

$30.40/hr

Be aware of and be able to speak to all aspects of the operation for both the client and ABM management * Create and organize a system to ensure all paperwork, files and on-going issues are kept ...

ABM

Night Manager

Liverpool, NY · On-site

$30.40/hr

Be aware of and be able to speak to all aspects of the operation for both the client and ABM management * Create and organize a system to ensure all paperwork, files and on-going issues are kept ...

KeyBank

Investment Associate, FINRA Registered

Camillus, NY · On-site

$23.08 - $34.62/hr

Perform customer service duties and assist in daily office operations, including obtaining new ... Create and manage the client database, including addresses, contact information, and client type ...

Alera Group

Account Manager Associate

Syracuse, NY · On-site

$20 - $24/hr

We're seeking a Account Manager Associate who will support risk strategy, client service excellence, and operational accuracy. About Alera Group Alera Group was founded in 2017 and has grown to ...

Alera Group

Account Manager Associate

Syracuse, NY · Hybrid

$20 - $24/hr

We're seeking a Account Manager Associate who will support risk strategy, client service excellence, and operational accuracy. About Alera Group Alera Group was founded in 2017 and has grown to ...

ProAct

Account Manager

East Syracuse, NY · On-site

... client expectations. The Account Manager will work with operations to ensure proper execution in providing clients and members the best possible service and support. Regular onsite meetings with ...

Fusco Personnel, Inc.

Sr. Project Manager

Syracuse, NY · On-site

$123K - $158K/yr

This position will lead operations on-site and be responsible for overall project execution ... Build and maintain strong client, partner, and industry relationships * Mentor and develop project ...

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All JobsClient Operations JobsClient Operations Manager JobsClient Operations Manager Jobs in Liverpool, NY

Client Operations Manager information

See Liverpool, NY salary details

$42.7K

$118.8K

$130.1K

How much do client operations manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for client operations manager in Liverpool, NY is $118,760.00, according to ZipRecruiter salary data. Most workers in this role earn between $128,700.00 and $128,700.00 per year, depending on experience, location, and employer.

What does a client operations manager do?

A client operations manager oversees the delivery of services to clients, ensuring satisfaction and efficient processes. They coordinate between teams, manage client accounts, and use tools like CRM software to optimize workflows and maintain strong client relationships.

What are some common challenges faced by a client operations manager, and how can they be addressed?

Client Operations Managers often face the challenge of balancing client expectations with internal resource constraints. Managing multiple client accounts simultaneously requires strong organizational and communication skills to ensure each client receives timely support. Building effective relationships with both clients and internal teams is key to overcoming these challenges. Proactive communication, regular check-ins, and leveraging project management tools can help streamline processes and minimize misunderstandings.

What are the key skills and qualifications needed to thrive as a client operations manager, and why are they important?

To thrive as a Client Operations Manager, you need strong organizational, project management, and client relationship skills, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms, workflow management tools, and data analytics systems is typically required. Excellent communication, problem-solving abilities, and leadership are standout soft skills for effective team and client management. These skills and qualities are essential to ensure efficient service delivery, client satisfaction, and overall business success.
What are popular job titles related to Client Operations Manager jobs in Liverpool, NY? For Client Operations Manager jobs in Liverpool, NY, the most frequently searched job titles are:
What job categories do people searching Client Operations Manager jobs in Liverpool, NY look for? The top searched job categories for Client Operations Manager jobs in Liverpool, NY are:
What cities near Liverpool, NY are hiring for Client Operations Manager jobs? Cities near Liverpool, NY with the most Client Operations Manager job openings:
Client Operations Manager jobs near you
Infographic showing various Client Operations Manager job openings in Liverpool, NY as of June 2026, with employment types broken down into 81% Full Time, 16% Part Time, 1% Temporary, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $118,760 per year, or $57.1 per hour.

Night Manager

ABM Industries, Inc.

Liverpool, NY • On-site

$30.40/hr

Full-time

Re-posted 19 days ago

ABM Industries rating

6.3

Company rating: 6.3 out of 10

Based on 409 frontline employees who took The Breakroom Quiz

171st of 251 rated facilities management

Job description


We are looking for a dynamic individual to join our team as a Night Janitorial Manager. This individual will assume ownership for all contracted janitorial services at a building/campus for a high-profile Fortune 500 Company. The candidate will lead all operational and administrative activities while maintaining effective cost control measures.
Shift: 6pm - 2:30am, Thursday - Monday (Tuesday & Wednesday OFF)
Pay: $30.40 per hour.
The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant's experience, skills, abilities, geographic location, and alignment with market data.
Benefits: ABM offers a comprehensive benefits package. For information about ABM's benefits, visit ABM Employee Benefits | Staff & Management
Ideal candidates will possess a positive, can-do attitude and understand the importance of building strong client partnerships through excellent communication. We are looking for someone who adapts quickly to change and is able to provide win-win solutions for both the client and ABM. Someone who has a passion for helping others succeed and is committed to building and leading diverse teams.
Responsibilities
  • Establishes and maintains strong client relationships
  • Serves as the main point of contact for multiple client departments and attends client meetings
  • Provide leadership and support across a 24x7 work setting
  • Promotes a strong safety culture and safe work environment
  • Plans, develops and assigns work schedules to ensure service delivery expectations are achieved
  • Performs daily quality control inspections to ensure quality standards are met or exceeded
  • Performs time studies to optimize operational tasks, schedules and staff allocation
  • Looks for opportunities to increase revenue by providing additional or periodic services to the client
  • Be aware of and be able to speak to all aspects of the operation for both the client and ABM management
  • Create and organize a system to ensure all paperwork, files and on-going issues are kept accurate and readily available
  • Proactively maintains and reports on account financials such as labor hours, supplies, expenses, billing, and forecasting foreseeable changes
  • Drives performance management in the areas of, but not limited to (performance reviews, setting clear job expectations, coaching and directing staff, and using disciplinary action when necessary)
  • Partner with Human Resources for employee issues as well as interviewing, hiring and onboarding of new employees
  • Responsible to train and develop new and existing employees to defined quality standards
  • Gather required data and performance metrics for daily, weekly or monthly reports.
  • Complies with client and internal ABM processes and policies
  • Perform other duties as assigned

*Job duties may be modified at any time
Qualifications
  • Bachelor's degree preferred or equivalent military experience
  • 3-5 years of management experience
  • Experience in facility services or building management is desired
  • Must have working knowledge of OSHA safety standards and regulations
  • Must maintain a valid State issued driver's license
  • Experience in warehouse, distribution center or manufacturing environment is a plus
  • Excellent organizational skills and attention to detail
  • Ability to adjust work schedule as needed to support the operation
  • Solid business acumen and basic accounting principles
  • Proficient in Microsoft Office
  • Previous custodial experience desired
  • Able to stand up to 10 hours per day

About Us
ABM (NYSE: ABM) is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.
ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.
ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.
ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.
ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you'll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you're looking for a frontline or professional position, you can find post-military career opportunities across ABM.
ABM directs all applicants to apply at www.abm.com/careers. ABM does not accept unsolicited resumes or submissions outside of this portal. Applicants should submit their application by clicking Apply Now.
For more information, visit www.abm.com

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