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Client Operations Manager Jobs in Liverpool, NY (NOW HIRING)

Turning Stone Enterprises

Services Manager

Oneida, NY · On-site

$50K - $60K/yr

Conduct site inspections, tasting experiences, and client presentations introducing innovative ... operations. Among our prominent offerings is the Turning Stone Resort Casino, which has received ...

Avalon

Client Service Representative

Syracuse, NY · On-site

$18 - $20/hr

You will interact directly with clients, manage projects from intake through delivery, and ensure ... operations, or a client-facing role * Experience in print, production, or professional services ...

Keybank

Private Client Banker- Shoppingtown

Dewitt, NY

$25 - $38.46/hr

... managing internal and external centers of influence. * Ensuring compliance with operational, risk, security and audit procedures and policies including appropriate documentation of client ...

Keybank

Private Client Banker - Manlius

Manlius, NY · On-site

$25 - $38.46/hr

... managing internal and external centers of influence. * Ensuring compliance with operational, risk, security and audit procedures and policies including appropriate documentation of client ...

KeyBank

Private Client Banker - Manlius

Manlius, NY · On-site

$18.50 - $22.75/hr

... managing internal and external centers of influence. * Ensuring compliance with operational, risk, security and audit procedures and policies including appropriate documentation of client ...

FocusKPI

Marketing Operations Analyst

Syracuse, NY · On-site

... client's marketing data strategy. This includes driving data governance and consistency across ... Data Governance and Management: Gain a comprehensive understanding of our data quality and flow ...

Cna

AVP, Claims Client Services

Dewitt, NY

Leads, directs and has full management accountability for Client Service organization with an ... operational plan * Advanced communication skills (including both written and verbal) and ...

Alera Group

Account Manager

Syracuse, NY · On-site

We're seeking an Account Manager who will support risk strategy, client service excellence, and operational accuracy. About Alera Group Alera Group was founded in 2017 and has grown to become the ...

Alera Group

Account Manager

Syracuse, NY · Hybrid

We're seeking an Account Manager who will support risk strategy, client service excellence, and operational accuracy. About Alera Group Alera Group was founded in 2017 and has grown to become the ...

Milan Laser Hair Removal

Traveling Sales Manager

NY · On-site

$64K/yr

As a Traveling Clinic Manager, you will support operations across Milan's 400+ clinic locations, stepping in as the acting Clinic Manager during critical coverage needs. You will lead client ...

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Showing results 21-40

All JobsClient Operations JobsClient Operations Manager JobsClient Operations Manager Jobs in Liverpool, NY

Client Operations Manager information

See Liverpool, NY salary details

$42.7K

$118.8K

$130.1K

How much do client operations manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for client operations manager in Liverpool, NY is $118,760.00, according to ZipRecruiter salary data. Most workers in this role earn between $128,700.00 and $128,700.00 per year, depending on experience, location, and employer.

What does a client operations manager do?

A client operations manager oversees the delivery of services to clients, ensuring satisfaction and efficient processes. They coordinate between teams, manage client accounts, and use tools like CRM software to optimize workflows and maintain strong client relationships.

What are some common challenges faced by a client operations manager, and how can they be addressed?

Client Operations Managers often face the challenge of balancing client expectations with internal resource constraints. Managing multiple client accounts simultaneously requires strong organizational and communication skills to ensure each client receives timely support. Building effective relationships with both clients and internal teams is key to overcoming these challenges. Proactive communication, regular check-ins, and leveraging project management tools can help streamline processes and minimize misunderstandings.

What are the key skills and qualifications needed to thrive as a client operations manager, and why are they important?

To thrive as a Client Operations Manager, you need strong organizational, project management, and client relationship skills, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms, workflow management tools, and data analytics systems is typically required. Excellent communication, problem-solving abilities, and leadership are standout soft skills for effective team and client management. These skills and qualities are essential to ensure efficient service delivery, client satisfaction, and overall business success.
What are popular job titles related to Client Operations Manager jobs in Liverpool, NY? For Client Operations Manager jobs in Liverpool, NY, the most frequently searched job titles are:
What job categories do people searching Client Operations Manager jobs in Liverpool, NY look for? The top searched job categories for Client Operations Manager jobs in Liverpool, NY are:
What cities near Liverpool, NY are hiring for Client Operations Manager jobs? Cities near Liverpool, NY with the most Client Operations Manager job openings:
Client Operations Manager jobs near you
Infographic showing various Client Operations Manager job openings in Liverpool, NY as of June 2026, with employment types broken down into 81% Full Time, 16% Part Time, 1% Temporary, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $118,760 per year, or $57.1 per hour.

Services Manager

Turning Stone Enterprises

Oneida, NY • On-site

$50K - $60K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago

Turning Stone Enterprises rating

6.7

Company rating: 6.7 out of 10

Based on 30 frontline employees who took The Breakroom Quiz

20th of 51 rated entertainment

Job description

Job Requirements
Starting Salary: $50,000-$60,000 + annually, based on experience, with the potential to earn $100,000+ through performance-based incentives
This position is located in Verona, NY.
Turning Stone Enterprises is searching for their next Services Manager! This role requires a collaborative mindset and the ability to maximize revenue across all revenue streams-rooms, food & beverage, meeting room rental, and ancillary services-while acting as a strategic partner throughout the enterprise. This is an exciting opportunity to be part of an organization that's growing!
Your day-to-day as a Services Manager
  • Works proactively with clients, procured by the Sales team, to plan all facets of their events, clearly identifying client goals and vision, and bringing it to fruition. Communicating any modifications or updates throughout the planning process in a timely and professional manner to ensure maximum client satisfaction and ease.
  • Achieves team and property revenue goals by driving food, beverage, and ancillary upsells, targeting no less than 10% beyond the contracted minimums.
  • Anticipates and handles guest needs and/or problems to ensure a high-quality experience is delivered, ensuring guest satisfaction scores across categories of 90% or greater.
  • Utilize Delphi FDC for BEO and diagram creation, as well as group resume distribution.
  • Conduct site inspections, tasting experiences, and client presentations introducing innovative event concepts and menu proposals.

Work Experience
Key attributes we're seeking in a Services Manager:
  • A High School Diploma. Bachelor's Degree in Hospitality, Sales or related field preferred.
  • Prior experience in a guest facing role in the service industry. Ideal candidate would have experience working in the hotel industry with banquet facilities.
  • Resourceful and innovative skills that deliver contemporary set-ups, menus, and experiences for groups.
  • The ability to effectively and efficiently utilize a variety of computer programs to include Word, Excel, PowerPoint, and Outlook. Prior working experience with a property management system, sales software preferred. Experience with Delphi is a plus!
  • Strong oral and written communication skills. Must have excellent interpersonal skills. Ability to create and confidently present materials that influence audience.
  • Present a professional appearance and confidence.
  • Detail-oriented and organized.
  • Are proficient in managing multiple priorities in a fast-paced environment
  • Have the ability to work effectively with cross-functional teams and all levels of management.
  • Must be able to work a flexible schedule to include weekends, evenings and holidays to support clients as needed. Core work hours vary and are based on events you are responsible to service.

What we value:
  • Positivity - Team members who are passionate to learn, energetic to hit the ground running and willing to grow in a professional, team-oriented environment with a focus on guest service.
  • Growth Opportunities - We offer a successful journey, including hands-on training and support to advance your career.
  • Empowerment - We believe in our team members. With learning opportunities, career growth potential and recognition of outstanding performance, we encourage our team to take pride in their work.

Benefits
Why choose Turning Stone Enterprises?
  • Paid weekly
  • Variety of schedules
  • Paid time off
  • Tuition assistance
  • Career-building professional development
  • Discounts from dining to fuel to concerts
  • Team Member appreciation events
  • Quality healthcare and dental benefits
  • A robust 401k retirement plan
  • Dealer School
  • Finance Scholarship Program

Who We Are:
We are Turning Stone Enterprises, a dynamic organization with a diverse range of business operations. Among our prominent offerings is the Turning Stone Resort Casino, which has received the prestigious Best of New York Gaming Resort award for an impressive six consecutive years. Complementing this flagship property, we operate satellite casinos like YBR Casino & Sports Book, Point Place Casino, and The Lake House at Sylvan Beach. Beyond gaming and hospitality, our portfolio also includes convenience stores, three 18 hole PGA-level golf courses, and other unique ventures.
Why You Will Appreciate Us:
At Turning Stone Enterprises, we prioritize the well-being and professional growth of our team members by offering an extensive array of benefits. From comprehensive medical, dental, and vision plans to a 401(k) and life insurance, we ensure your health and financial security. Our work-life balance support includes paid time off, paid holidays, and team member assistance programs. We're also committed to wellness, with various programs and an upcoming 5,000-square-foot onsite medical center.
With over 4,500 team members across Central New York, we focus on delivering exceptional experiences for both our guests and staff. Our resources include training programs, complimentary shuttles, and career development initiatives, helping you reach your professional goals. Whether you're starting your career or advancing it, join us for a rewarding journey of growth and success at Turning Stone Enterprises. We look forward to welcoming you to our team!

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