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Client Operations Manager Jobs in Kent, WA (NOW HIRING)

PNC Bank

Operations Manager - Trust Operations

Home, WA · On-site +1

Management experience within Trust Operations is strongly preferred! As an Operations Manager ... Partner with internal stakeholders to address issues impacting asset transfer processing and client ...

ABM

Regional Operations Manager

Kent, WA

$100K/yr

The Manager of Operations will be responsible to build strong client partnerships and drive operational excellence to ensure those sites within the region are meeting or exceeding client expectations.

Ballard Spahr LLP

ARC Operations Manager

Seattle, WA · On-site

$95K - $115K/yr

Play a pivotal role in developing industry-leading solutions that make a significant difference in legal practice and client service. Your Role: As the ARC Operations Manager within the ARC team, you ...

Emergent Software

Sales Operations Manager

Seattle, WA · On-site

$75K - $110K/yr

Our client is seeking a Sales Operations Manager who owns and optimizes the SalesPad platform, which supports order management and warehouse operations (WMS), as well as its integration with ...

Rockstar

Marketing Operations Manager

Seattle, WA · On-site

Position The client is hiring a Marketing Operations Manager (MOPs) to be the operational backbone of a high-performing marketing engine. They run lean, move fast, and hold their marketing ...

Rockstar

Marketing Operations Manager

Seattle, WA · On-site

Position The client is hiring a Marketing Operations Manager (MOPs) to be the operational backbone of a high-performing marketing engine. They run lean, move fast, and hold their marketing ...

CareerPaths NW

[Seafood] Operations Manager

Seattle, WA · On-site

Seattle, WA Our client is a specialty food company dealing in premium seafood products - including ... They are seeking an experienced Operations Manager to take ownership of the day-to-day functions ...

The Boxyard

Event & Operations Manager

Seattle, WA

$85K - $100K/yr

An Events & Operations Manager is responsible for overseeing and executing the event experience ... Be the main onsite point of contact for the client on the day(s) of the event. * Execute small- and ...

Dlapiper

Marketing Operations Manager

Seattle, WA · Hybrid

Summary The Marketing Operations Manager plays a critical role in supporting the firm's Marketing ... Desired Skills Proven experience supporting client growth initiatives in a law firm or professional ...

Transdev

Operations Supervisor - TAS

Seattle, WA · On-site

$87K - $99K/yr

Support the Client's operations leadership team in daily operations management of dispatch, including mission assignment, leading meetings, and communicating with internal and external stakeholders

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All JobsClient Operations Manager JobsClient Operations Manager Jobs in Kent, WA

Client Operations Manager information

See Kent, WA salary details

$50.2K

$139.6K

$153K

How much do client operations manager jobs pay per year?

As of Jun 17, 2026, the average yearly pay for client operations manager in Kent, WA is $139,618.00, according to ZipRecruiter salary data. Most workers in this role earn between $151,300.00 and $151,300.00 per year, depending on experience, location, and employer.

What does a client operations manager do?

A client operations manager oversees the delivery of services to clients, ensuring their needs are met efficiently. They coordinate between departments, manage client accounts, and optimize processes to improve client satisfaction and retention. Strong communication skills and familiarity with customer management tools are essential for this role.

What is the minimum salary of an operations manager?

The minimum salary for a Client Operations Manager varies by location and industry, but entry-level positions typically start around $50,000 to $70,000 annually. Factors such as experience, certifications, and company size can influence salary levels, with more experienced managers earning upwards of $100,000 or more.

What are some common challenges faced by Client Operations Managers, and how can they be addressed?

Client Operations Managers often face the challenge of balancing client expectations with internal resource constraints. Managing multiple client accounts simultaneously requires strong organizational and communication skills to ensure each client receives timely support. Building effective relationships with both clients and internal teams is key to overcoming these challenges. Proactive communication, regular check-ins, and leveraging project management tools can help streamline processes and minimize misunderstandings.

What are the key skills and qualifications needed to thrive as a Client Operations Manager, and why are they important?

To thrive as a Client Operations Manager, you need strong organizational, project management, and client relationship skills, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms, workflow management tools, and data analytics systems is typically required. Excellent communication, problem-solving abilities, and leadership are standout soft skills for effective team and client management. These skills and qualities are essential to ensure efficient service delivery, client satisfaction, and overall business success.

How much should an operations manager get paid?

The average salary for a Client Operations Manager typically ranges from $70,000 to $120,000 annually, depending on experience, industry, and location. Compensation may also include bonuses, benefits, and opportunities for advancement, with higher salaries often associated with larger organizations or specialized skills such as project management or data analysis.

How much is the salary of an operations manager?

The salary of a Client Operations Manager typically ranges from $60,000 to $120,000 annually, depending on experience, industry, and location. Many roles also include bonuses and benefits, and strong skills in project management and communication are often required.
What are popular job titles related to Client Operations Manager jobs in Kent, WA? For Client Operations Manager jobs in Kent, WA, the most frequently searched job titles are:
What job categories do people searching Client Operations Manager jobs in Kent, WA look for? The top searched job categories for Client Operations Manager jobs in Kent, WA are:
What cities near Kent, WA are hiring for Client Operations Manager jobs? Cities near Kent, WA with the most Client Operations Manager job openings:
Client Operations Manager jobs near you

Operations Manager

Snoqualmie Valley Transportation

North Bend, WA • On-site

$92K/yr

Full-time

Posted 9 days ago

Job description

Operations Manager, Snoqualmie Valley Transportation
The Mt. Si Senior Center (MSSC) is responsible for the successful operation of Snoqualmie Valley Transportation (SVT). SVT is a non-profit Valley bus company that offers both demand response and fixed route services to the people of the Snoqualmie Valley. The operations manager has the daily responsibility of keeping the company running successfully. Success will be measured by employee satisfaction, safety, sustainability, a well-trained staff, and excellent execution of the routes on a daily basis.
This job requires ingenuity in a can-do, positive business professional who is willing to work hard to create solutions for the riders of the Valley while creating a positive work environment for the staff.
· The position reports directly to the director of SVT and is exempt from overtime pay
· Direct supervision of staff of six and overall staff of approximately 45
· Budget of $3.m per year
· Salary DOE
To apply for this position, send resume and cover letter to: abiggs@svtbus.org.
Job description includes but is not limited to the following tasks:
Financial
o Understand existing finances and the operational impact on budget
o Approve of expenses and get director’s approval as well
o Work with director to create annual budget and help to maintain appropriate records
o Respond to and comply with Technical/Audit requests from WSDOT and KC Metro, Snoqualmie Tribe, WUTC, and FTA
o Other duties as required
Human Resources
o Successfully manage staff members to create a positive working environment
o Arbitrate conflicts among staff members in a way that elevates company values
o Create and maintain annual review programs for the employees
o Handle employee relations issues with discretion and fair-mindedness
o Hire for open positions when required ensuring compliance with background checks, driving record checks and drug & alcohol requirements
o Ensure compliance with Mt. Si Senior Center employee handbook, communicating any changes to staff
o Take part in HR services including annual medical benefits reviews, employee relations and investigations, employee reviews, recruitment and hiring
o Conduct SVT staff meetings when needed
o Directly manage office staff members and mentor supervisory staff
o Conduct monthly 1:1s with each direct report
o Ensure that accurate job descriptions are in place for each SVT staff member
o Handle internal investigations and escalate if necessary
o Other duties as required
Ops/Maintenance
o Work with employees to create financially sustainable working systems that benefit the community
o Work to create operational processes to operations staff to ensure that the routes – and their jobs – are kept efficient, cost-effective and sustainable
o Oversee maintenance program for company vehicles
o Oversee training programs
o Oversee Call Takers and develop schedules for coverage 7 days a week
o Oversee monthly statistics creation and report on a timely basis
o Work to maximize services including ridership numbers, rides per hour, rider & driver satisfaction
o Ensure FTA Drug & Alcohol compliance
o Ensure ADA compliance
o Create internal documents that are easy to understand and free of jargon
o Attend training on issues as mandated by funders and approved by director
o Maintain KC Metro and WSDOT insurance compliance
o Oversee work performed by Training Supervisor and ensure that annual training records are kept current
o Create and maintain forms for all business uses as required
o WUTC/FTA/KCMT compliance on vehicles
o Other duties as required
Experience includes:
o 5+ years management of four or more direct reports
o 2+ years transportation operations experience preferred or other complex organization with process-driven systems
o Proven ability to work with expenses and income of a company to determine budgets including salaries, benefits and other expenses
o Proven ability to stay calm in a crisis and motivating others to do so
o Ability to build systems that are sustainable and support the employees and the business
o Experience performing training for groups and individuals
o Ability to build systems to maintain the confidentiality of business, client and personnel information
o Proven ability to manage email and time efficiently
o Employee relations experience including reporting, documentation and escalation if required
o Experience interviewing, hiring, and termination with proper documentation in place
o Proven ability to lead groups in a constructive and productive way, building the company culture and reputation
o Proven ability to create well-written documentation for the purpose of illuminating other parties
o Excellent verbal communications skills in English
o Public speaking and representing company to outside organizations.
o Proven proficiency with Word, Excel and PowerPoint
o Must have own vehicle, clean driving record, pass background check
o Must be able to sit for long periods of time (3+ hours), lift up to 40 pounds, type and use a computer for long periods of time (with accommodation if required)
o Must show proof of eligibility to work legally in the United States on Federal I-9 documentation

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