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Client Operations Manager Jobs in Gresham, OR (NOW HIRING)

NW Natural

Water Operations Senior Manager

Newberg, OR

$97K - $155K/yr

Administer client relationship and operations management responsibilities pertaining to service agreement scope fulfillment in the areas of system operation, utility management, and management of ...

NW Natural

Water Operations Senior Manager

Newberg, OR

$97K - $155K/yr

Administer client relationship and operations management responsibilities pertaining to service agreement scope fulfillment in the areas of system operation, utility management, and management of ...

NW Natural

Water Operations Senior Manager

Newberg, OR · On-site

$97K - $155K/yr

Administer client relationship and operations management responsibilities pertaining to service agreement scope fulfillment in the areas of system operation, utility management, and management of ...

Design Hire LLC

Operations Supervisor

Portland, OR

Design Hire is recruiting on behalf of a confidential client seeking an Operations Supervisor to ... management. * Oversee the operation and monitoring of utility systems to ensure consistent ...

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Client Operations Manager information

See Gresham, OR salary details

$47.1K

$131K

$143.5K

How much do client operations manager jobs pay per year?

As of Aug 6, 2026, the average yearly pay for client operations manager in Gresham, OR is $131,021.00, according to ZipRecruiter salary data. Most workers in this role earn between $142,000.00 and $142,000.00 per year, depending on experience, location, and employer.

What does a client operations manager do?

A client operations manager oversees the delivery of services to clients, ensuring satisfaction and efficient processes. They coordinate between teams, manage client accounts, and use tools like CRM software to optimize workflows and maintain strong client relationships.

What are some common challenges faced by a client operations manager, and how can they be addressed?

Client Operations Managers often face the challenge of balancing client expectations with internal resource constraints. Managing multiple client accounts simultaneously requires strong organizational and communication skills to ensure each client receives timely support. Building effective relationships with both clients and internal teams is key to overcoming these challenges. Proactive communication, regular check-ins, and leveraging project management tools can help streamline processes and minimize misunderstandings.

What are the key skills and qualifications needed to thrive as a client operations manager, and why are they important?

To thrive as a Client Operations Manager, you need strong organizational, project management, and client relationship skills, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms, workflow management tools, and data analytics systems is typically required. Excellent communication, problem-solving abilities, and leadership are standout soft skills for effective team and client management. These skills and qualities are essential to ensure efficient service delivery, client satisfaction, and overall business success.
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Client Operations Manager jobs near you

Water Operations Senior Manager

NW Natural

Newberg, OR

$97K - $155K/yr

Other

Medical, Retirement, PTO

Posted 10 days ago

Job description

Water Operations Senior Manager 

Non-Union Position
WTR-Water Services Management; Newberg, Oregon (US-OR)  
Regular FT, Exempt
Posting # 5589  

About Us:

NW Natural Water owns and operates water and wastewater utilities in communities throughout Texas, Arizona, California, Idaho, Oregon, and Washington. Since 2018, we have acquired more than 30 utilities and today serve more than 190,000 people via 76,000 connections.

Our parent company, NW Natural Holding Company (NYSE: NWN) (NW Natural Holdings), is headquartered in Portland, Oregon and has been doing business for over 165 years. The company operates through NW Natural Gas Company (NW Natural), SiEnergy Operating (SiEnergy), NW Natural Water Company (NW Natural Water), NW Natural Renewables Holdings (NW Natural Renewables), and other business interests, serving a combined population of over 2.6 million people.

The Role:

Administer client relationship and operations management responsibilities pertaining to service agreement scope fulfillment in the areas of system operation, utility management, and management of client relationships. Major areas of management include staffing, water systems compliance, budgeting, and revenue generation.  

Day to Day:
  • Administer the overall operation of water distribution, water treatment, wastewater collections, and wastewater treatment for client water systems within department service area. Execute all contractual deliverables in the areas of field operations and management services.
  • Manage client communications, including preparation of written status reports, email, phone, and in person meetings as required.
  • Facilitate preparation of annual client budgets and midyear budget adjustments. Coordinate client budget approvals and manage service contracts to meet budgets.  
  • Maintain current knowledge and understanding in order to ensure strict compliance with all federal and state rules and regulations.
  • Develop and manage operations team, including responsibility to hire in accordance with staffing plan, develop staff to effectively provide services, and to complete training and gain certifications in accordance with company policy.  
  • Conduct scheduled employee staffing performance evaluations within Company guidelines.
  • Manage department budget through personnel utilization and other metrics.
  • Direct emergency response programs.
  • Comply with all Company policies, procedures, and safety regulations.
  • Comply with Company Grooming and uniform policy. 
Come on your first day with:

Qualifications: To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

REQUIRED:

  • Bachelor's degree or equivalent education/experience.  
  • Five years experience in a leadership/management role.  
  • Two to five years of experience in covering all aspects of utility operation.
  • Comprehensive knowledge of laws and regulations that apply to various governing agencies.
  • Thorough knowledge of water and wastewater system operations, as applicable. 
  • Valid driver's license (or obtain within 90 days if out-of-state), required certifications/endorsements, and satisfactory driving record. 

CERTIFICATIONS: Preference to hold one or more upon hire, or must obtain a level 1 certification within one year of employment 

  • Oregon Water Distribution Operator (Grade 1-4)
  • Oregon Water Treatment Operator (Grade 1-4)
  • Oregon Wastewater Treatment Plant Operator (Grade 1-4)
  • Oregon Wastewater Collections Operator (Grade 1-4) 
Working Conditions:

The working environment will vary from extreme outdoor conditions to indoor job duties.  This position requires decision and leadership ability, at times in emergency situations. Safety procedures must always be followed.  Employees may be exposed to hazardous materials, confined space, electrical components, and heavy equipment such as backhoes, dump trucks and sewer flushing vehicles.  Employees must be in a physical condition that will allow personnel access into typical industrial processing plant facilities and equipment. 

What we offer:


Health & Wellness -

  • Rich health insurance benefits with competitive employer contribution
  • Free access to an online wellness resources platform 

Work Life Balance -

  • Accrue up to 15 Vacation Days annually
  • 13 paid holidays
  • 3 weeks paid parental leave

Financial -

  • Competitive 401K company contribution and match 
  • 15% discount on NW Natural stock through Employee Stock Purchase Program
  • Up to $5250 a year in tuition reimbursement  

Base salary range: $97,078.00 - $155,324.00 per year, depending on qualifications 
 

Application Process: To be considered for this position, submit a complete electronic application including cover letter and resume via our website.

https://www.careers.nwnatural.com/nwnaturalwater

Deadline: 8/19/26

Disclosure: We are a drug free workplace and we comply with Federal Drug Free Workplace Act and Department of Transportation regulations. NW Natural Water participates in E-Verify. Individuals hired will have their Form I-9 information submitted to E-Verify. E-Verify is an Internet-based system that compares information from an employee's Form I-9, Employment Eligibility Verification, to data from U.S. Department of Homeland Security and Social Security Administration records to confirm employment eligibility.

E-Verify Information
NW Natural participates in E-Verify. Individuals hired will have their Form I-9 information submitted to E-Verify. E-Verify is an Internet-based system that compares information from an employee's Form I-9, Employment Eligibility Verification, to data from U.S. Department of Homeland Security and Social Security Administration records to confirm employment eligibility.

All applications must be submitted through NW Natural Water's Electronic Application System. Resumes submitted via email, fax or mail will not be accepted in lieu of an electronic application.

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.  

NW Natural Water does not accept unsolicited submissions or assistance from search firms for posted positions. Resumes submitted by search firms working under a valid and current written contract with NW Natural Water valid written Statement of Work in place for this position from NW Natural Water HR/Employment will be deemed the sole property of NW Natural Water. No fee will be paid in the event the candidate is hired by NW Natural Water as a result of the referral or through other means.

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