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Client Operations Manager Jobs in Bethlehem, PA (NOW HIRING)

SHI

Client Solutions Manager

Bethlehem, PA

$40K - $55K/yr

The Client Solutions Manager will handle customer maintenance renewals, manage the ordering process, and collaborate with various teams to ensure seamless operations and address any customer concerns.

RKL a dynamic

Nonprofit Audit Manager

Allentown, PA · On-site

$102K - $134K/yr

The Nonprofit Audit Manager oversees the audit process while helping clients solve complex ... client operations and industry * Proactively inform engagement team of work status and request ...

Qualus

Client Manager

Doylestown, PA · On-site +1

The Client Manager is responsible for developing new business in their assigned territory ... They will work closely with operations, marketing, and sales leadership to help implement a ...

Qualus

Client Manager

Doylestown, PA · On-site +1

The Client Manager is responsible for developing new business in their assigned territory ... They will work closely with operations, marketing, and sales leadership to help implement a ...

BrightView

Landscaping Crew Leader

Allentown, PA · On-site

$17.75 - $22.50/hr

The Crew Leader is responsible for overseeing landscape operations at client sites, managing a crew of 2-5 team members to ensure tasks are completed safely, efficiently, and to BrightView's quality ...

BrightView Landscapes

Landscaping Crew Leader

Allentown, PA

$17.75 - $22.50/hr

The Crew Leader is responsible for overseeing landscape operations at client sites, managing a crew of 2-5 team members to ensure tasks are completed safely, efficiently, and to BrightView's quality ...

BrightView Landscapes

Landscaping Crew Leader

Allentown, PA

$17.75 - $22.50/hr

The Crew Leader is responsible for overseeing landscape operations at client sites, managing a crew of 2-5 team members to ensure tasks are completed safely, efficiently, and to BrightView's quality ...

BrightView

Landscaping Crew Leader

Allentown, PA · On-site

$17.75 - $22.50/hr

The Crew Leader is responsible for overseeing landscape operations at client sites, managing a crew of 2-5 team members to ensure tasks are completed safely, efficiently, and to BrightView's quality ...

NRI 3PL

Client Services Coordinator

Easton, PA · On-site

$23 - $29.50/hr

Acts as the liaison between the clients and NRI operations by communicating and monitoring client priorities * Manages client relationships by effectively handling all client interactions, including ...

NRI 3PL

Client Services Coordinator

Easton, PA · On-site

$23 - $29.50/hr

Acts as the liaison between the clients and NRI operations by communicating and monitoring client priorities * Manages client relationships by effectively handling all client interactions, including ...

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All JobsClient Operations JobsClient Operations Manager JobsClient Operations Manager Jobs in Bethlehem, PA

Client Operations Manager information

See Bethlehem, PA salary details

$44K

$122.2K

$133.9K

How much do client operations manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for client operations manager in Bethlehem, PA is $122,203.00, according to ZipRecruiter salary data. Most workers in this role earn between $132,400.00 and $132,400.00 per year, depending on experience, location, and employer.

What are some common challenges faced by a client operations manager, and how can they be addressed?

Client Operations Managers often face the challenge of balancing client expectations with internal resource constraints. Managing multiple client accounts simultaneously requires strong organizational and communication skills to ensure each client receives timely support. Building effective relationships with both clients and internal teams is key to overcoming these challenges. Proactive communication, regular check-ins, and leveraging project management tools can help streamline processes and minimize misunderstandings.

What are the key skills and qualifications needed to thrive as a client operations manager, and why are they important?

To thrive as a Client Operations Manager, you need strong organizational, project management, and client relationship skills, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms, workflow management tools, and data analytics systems is typically required. Excellent communication, problem-solving abilities, and leadership are standout soft skills for effective team and client management. These skills and qualities are essential to ensure efficient service delivery, client satisfaction, and overall business success.

What does a client operations manager do?

A client operations manager oversees the delivery of services to clients, ensuring satisfaction and efficient processes. They coordinate between teams, manage client accounts, and use tools like CRM software to optimize workflows and maintain strong client relationships.

What are the most commonly searched types of Client Operations jobs in Bethlehem, PA?

The most popular types of Client Operations jobs in Bethlehem, PA are:

What are popular job titles related to Client Operations Manager jobs in Bethlehem, PA?

For Client Operations Manager jobs in Bethlehem, PA, the most frequently searched job titles are:

What job categories do people searching Client Operations Manager jobs in Bethlehem, PA look for?

The top searched job categories for Client Operations Manager jobs in Bethlehem, PA are:

What cities near Bethlehem, PA are hiring for Client Operations Manager jobs?

Cities near Bethlehem, PA with the most Client Operations Manager job openings:

Client Operations Manager jobs near you
Infographic showing various Client Operations Manager job openings in Bethlehem, PA as of July 2026, with employment types broken down into 1% As Needed, 77% Full Time, 16% Part Time, and 6% Contract. Highlights an 86% Physical, 4% Hybrid, and 10% Remote job distribution, with an average salary of $122,203 per year, or $58.8 per hour.

Operations Supervisor- Commercial Insurance (Remote)

Insurance Office of America

Allentown, PA • On-site

Full-time

Medical, Retirement

Re-posted 14 days ago

Insurance Office Of America rating

8.8

Company rating: 8.8 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

58th of 315 rated insurance

Job description

Job Description:

Title:OperationsSupervisor - Commercial Lines

Work Mode:Remote (Southeastern US only)| Location/Supporting:Longwood, FL| Book Focus:General
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace.Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours.To view our branch locations, please visit: ioausa.com/locations


About the Role:The Operations Supervisor - Commercial Linesis responsible fordirect leadership andday-to-dayoversight of Account Management staff within the branch. This includes guiding team performance, ensuring compliance with established processes and procedures,maintainingservice excellence, supporting staff development, and strengthening operational efficiency. Additionally, this role serves as a senior-level resource for complex client service needs and manages an assigned book of business.

Key Responsibilities:

  • Performance Standards:Monitor productivity, efficiency, quality, and service standards.

  • Culture Promotion: Promote IOA culture and support team engagement.

  • Professional Development:Support ongoing staff training and development.

  • Succession Planning:Develop future branch operations leaders.

  • Direct Staff Management:Lead Account Management staff and provide coaching and guidance.

  • HR Management: Ensure compliance with HR policies and processes.

  • Recruitment and Onboarding:Participatein hiring, interviewing, and onboarding.

  • Performance Communication:Deliver evaluations andmaintaintransparent communication with leadership.

  • Workflow Management:Assign and balance workloads to ensure service continuity.

  • Operational Process Excellence:Implement and enforce processes and best practices.

  • Data Analysis:Monitor and interpret performance data andtake actionas needed.

  • Data Integrity:Maintainaccuratedata across agency and carrier systems.

  • Account Management:Manage an assigned book of business.

  • Technical Support:Serve as a subject matter expert for coverage and service questions.

  • Client Relationship Management:Manage client relationships and support renewals and service needs.

  • Policy and Service Administration:Oversee policy administration, placement, billing, claims support, anddocumentation ofaccuracy.

  • Renewal and New Business Execution:Lead or support the full renewal and new business process.

  • Service Excellence:Deliver excellent service and proactivelyanticipateclient needs.

  • Culture Promotion:Promote IOA culture and improve engagement.

  • Policy Compliance: Stay updated on company policies and procedures.

  • Champion IOA Values:Demonstrateintegrity and leadership.


Ideal CandidateQualifications:

  • 5+ years ofindustry experience;or 7+ yearsof sales,marketingor relationshipmanagementexperience

  • Thorough knowledge of insurance brokerage and client needs

  • Required active licensing

  • Professional designationspreferred

  • Strong analytical, problem-solving, and decision-making skills

  • Exceptional customer service,communication,multitasking, and organizational skills

  • Proficiencyin MS Office (Outlook, Word, Excel)

  • High School Diploma (or equivalent)


What We Offer:

  • Competitive salaries and bonus potential

  • Company-paid health insurance

  • Paid holidays, vacations, and sick time

  • 401K with employer match

  • Professional growth and career progression opportunities

  • Respectful culture and work/family life balance

  • Community service commitment

  • Supportive teammates and a rewarding work environment


What to Expect(Application Process):

  • 30-Minute Phone Screen, Online Assessments, and Interview(s)

Salary Range

The expected pay range for this position is 105-125K annually, depending on experience, relevant skills, and geographic location.

Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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