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Client Operations Manager Jobs in North Carolina

Barry's

Client Operations Lead

Charlotte, NC · On-site

$17/hr

... manager appropriately. * Deliver operational excellence in all studio processes * Ensure a clean ... Maintain client database and utilize information to increase client contact * Support and attend ...

ProSidian Consulting

Operations Manager

Charlotte, NC · On-site

The Operations Manager is a highly-motivated professional with great communication skills and ... Supports Client Serving Engagement teams on Billing, Project Management, and other engagement ...

J & L Recruitment Services

$90K - $110K/yr

Our client located in Bayshore is looking to hire an Operations Manager on a direct hire basis. This Operations Manager position is a full time role and is on site. The standard hours are Monday ...

Beyond SOF

Operations Manager

Liberty, NC · On-site

OPERATIONS MANAGER The Operations Manager will serve as the Client's main POC for the performance of program operations functions, assist the Government with financial issues, and assist with the ...

Riverstone Logistics

Operations Manager

Raleigh, NC · On-site

Position Summary The Operations Manager supports the General Manager with supervision of a client-based operation by successfully facilitating the client relationship at the local level. This ...

Riverstone Logistics

Operations Manager

Raleigh, NC · On-site

Position Summary The Operations Manager supports the General Manager with supervision of a client-based operation by successfully facilitating the client relationship at the local level. This ...

Mosquito Squad

Operations Manager

Charlotte, NC · On-site

$35K - $50K/yr

Mosquito Squad Operations Manager The Mosquito Squad Operations Manager is responsible for the ... Responsibilities Meet or exceed client retention goals through efficient management of team ...

New

Page Group

Operations Manager

Raleigh, NC · On-site

$72K - $85K/yr

Client Details My client is a market leader in the packaging manufacturing industry. Description Partner closely with Management, HQ, and Sales to drive seamless execution of operational and ...

SunEnergy1LLC

OPERATIONS MANAGER

Bethel, NC · On-site

Position Summary The Operations Manager supports the successful execution of utility-scale solar ... Support progress reporting and documentation for internal and client stakeholders. * Assist with ...

Mosquito Squad

Operations Manager

Matthews, NC · On-site

$35K - $50K/yr

The Mosquito Squad Operations Manager is responsible for the successful day to day operations of ... RESPONSIBILITIES • Meet or exceed client retention goals through efficient management of team ...

Addison Group

Landscape Operations Manager

Raleigh, NC · On-site

$65K - $70K/yr

Addison Group is partnering with our client, a leading provider in commercial landscaping and construction services, to identify an experienced Operations Manager . This position plays a key role in ...

Labcorp

Operations Manager

Winston Salem, NC · On-site

Build trusted client relationships, and cultivate a high-performing operational team culture aligned with Labcorp's standards of quality and service excellence. Job Responsibilities * Manage and ...

Addison Group

Landscape Operations Manager

Raleigh, NC · On-site

$65K - $70K/yr

Addison Group is partnering with our client, a leading provider in commercial landscaping and construction services, to identify an experienced Operations Manager . This position plays a key role in ...

Labcorp

Operations Manager

Winston Salem, NC

Build trusted client relationships, and cultivate a high-performing operational team culture aligned with Labcorp's standards of quality and service excellence. Job Responsibilities * Manage and ...

Addison Group

Landscape Operations Manager

Raleigh, NC · On-site

$65K - $70K/yr

Addison Group is partnering with our client, a leading provider in commercial landscaping and construction services, to identify an experienced Operations Manager . This position plays a key role in ...

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Client Operations Manager information

See North Carolina salary details

$40.4K

$112.4K

$123.1K

How much do client operations manager jobs pay per year?

As of Aug 9, 2026, the average yearly pay for client operations manager in North Carolina is $112,398.00, according to ZipRecruiter salary data. Most workers in this role earn between $121,800.00 and $121,800.00 per year, depending on experience, location, and employer.

What does a client operations manager do?

A client operations manager oversees the delivery of services to clients, ensuring satisfaction and efficient processes. They coordinate between teams, manage client accounts, and use tools like CRM software to optimize workflows and maintain strong client relationships.

What are some common challenges faced by a client operations manager, and how can they be addressed?

Client Operations Managers often face the challenge of balancing client expectations with internal resource constraints. Managing multiple client accounts simultaneously requires strong organizational and communication skills to ensure each client receives timely support. Building effective relationships with both clients and internal teams is key to overcoming these challenges. Proactive communication, regular check-ins, and leveraging project management tools can help streamline processes and minimize misunderstandings.

What are the key skills and qualifications needed to thrive as a client operations manager, and why are they important?

To thrive as a Client Operations Manager, you need strong organizational, project management, and client relationship skills, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms, workflow management tools, and data analytics systems is typically required. Excellent communication, problem-solving abilities, and leadership are standout soft skills for effective team and client management. These skills and qualities are essential to ensure efficient service delivery, client satisfaction, and overall business success.
What are the most commonly searched types of Client Operations jobs in North Carolina? The most popular types of Client Operations jobs in North Carolina are:
What are popular job titles related to Client Operations Manager jobs in North Carolina? For Client Operations Manager jobs in North Carolina, the most frequently searched job titles are:
What job categories do people searching Client Operations Manager jobs in North Carolina look for? The top searched job categories for Client Operations Manager jobs in North Carolina are:
What cities in North Carolina are hiring for Client Operations Manager jobs? Cities in North Carolina with the most Client Operations Manager job openings:
Client Operations Manager jobs near you
Infographic showing various Client Operations Manager job openings in North Carolina as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $112,398 per year, or $54 per hour.

Client Operations Specialist

Transportation Insight

Hickory, NC • On-site

Full-time

Re-posted 23 hours ago

Transportation Insight rating

7.3

Company rating: 7.3 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

Job description

Job Title: Client Operations Specialist
COMPANY STATEMENT:
As the e-commerce trends continue to evolve, Transportation Insight has strategically positioned itself in the industry with top talent that boasts strategic involvement in the continued evolution of the small package/parcel and freight marketplace. In addition to our knowledge, we have built out the technology to help companies (shippers) unlock the power of their supply chain.
Transportation Insight is recognized as a premier employer regionally and nationally because of our reputation, workplace culture and growth opportunities. At the core of our culture, team members are motivated to improve our clients, our communities and ourselves every day.
JOB PURPOSE:
The Client Operations Specialist supports Business Development during the discovery, data gathering, data validation, mapping, metrics, assessment initial findings review and proposal phases of the Transportation Insight sales process. The position participates in the evaluation of validated prospects’ current supply chain programs and facilitates the creation of value-added solutions for the prospective client. The Client Operations Specialist leads the production of the demonstration and presentation documentation.
This position needs to successfully communicate with people at all levels in prospective, existing clients, and Transportation Insight. A firm understanding of supply chain management, TMS systems and solutions, and project management are a necessity.
CRITICAL JOB FUNCTIONS:
Business Development Support:
  • Coordinate the assessment process for assigned validated prospects. Hold enterprise accountable for meeting assigned timelines.
  • Assist in the assessment of a validated prospects’ current supply chain program by documenting current state.
  • Lead TMS technology demonstrations.
  • Participate in the solution design process by facilitating validated prospect strategy meetings and coordinating internal resources.
  • Lead the production of custom presentations and demonstration documentation.
  • Utilize cost model to understand the cost to serve prospects.
  • Ability to articulate the four pillars across three modes value proposition.
  • Assist in the assessment of current clients’ supply chain programs by documenting current state.
  • Assist in creating future state solution, demonstrations, and custom presentations.
Client Advocacy/Support
  • Effectively communicate with prospects and clients at the necessary pace, utilizing phone, web and on site as appropriate.
  • Act as client and project advocate at TI. Engage internal resources as needed.
  • Facilitate hand-off of projects to Implementation and Client Services support groups upon completion.
Project Management
  • Gather client requirements and understand the delivered value.
  • Develop project plans; coordinate projects; complete projects on time; communicate changes and progress.
  • Work with a cross-functional delivery team to develop solutions strategy and client demonstration.
  • Serve as a liaison between Sales / Solutions and Implementations / Account Management
Strategic Initiatives:
  • Work with the Solutions team to create consistent processes and methodologies based on best practices for efficiently assessing TI validated prospects.
  • Stay informed of competitors’ activities through information networks and participation in professional organizations, developing and maintaining effective relationships within the industry.
  • Build and maintain a competition database.
  • Support ongoing improvement efforts by documenting best practices.
SUPPORTING DUTIES TO THE CRITICAL JOB FUNCTIONS:
  • Detailed oriented, self-starter with a strong work ethic.
  • Manage multiple projects at any given time and be able to prioritize and meet deadlines.
  • Possess excellent organizational skills with the flexibility to readily adapt to change under stress and against tight deadlines.
  • Operate under minimal supervision.
  • Quickly acquire logistics expertise and apply it to decision-making and communication.
  • Consider a broad range of internal and external factors when solving problems and making decisions;
  • Be an effective problem solver, able to identify and resolve problems in a timely manner, gather and analyze information skillfully, develop alternative solutions, work well in group problem-solving situations, and use reason even when dealing with emotional topics.
  • Have good communication, presentation, organization and planning skills, as well as effective interpersonal skills to work as a team member and as a liaison with clients.
  • Have a professional appearance and strong informal and formal writing skills.
  • Intermediate experience working with Microsoft Office Applications (Excel, Word, PowerPoint, Outlook, and Visio).
JOB REQUIREMENTS:
  • Bachelor’s degree in business or related field
  • 5-7 years of experience in supply chain management and/or experience in two or more Transportation Insight departments
EEOC/ADA STATEMENT:
Transportation Insight is an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, gender, sexual orientation, age, religion, disability, veteran, or any other protected status by law. In an effort to recruit, develop and retain top talent, we are committed to a policy of nondiscrimination in all personnel practices to ensure equal opportunity for employment, promotion, and training for a more inclusive workforce.

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