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Client Operations Manager Jobs in Delaware (NOW HIRING)

Athena LLC

Director, Sales Strategy, CRO, VP Sales, Director Commercial Sales, Marketing, Finance, Product, Technology, Client Operations Skills * Deep expertise in HubSpot CRM and associated hubs (Marketing ...

Athenago

Hubspot Analyst

Wilmington, DE

Director, Sales Strategy, CRO, VP Sales, Director Commercial Sales, Marketing, Finance, Product, Technology, Client Operations Skills * Deep expertise in HubSpot CRM and associated hubs (Marketing ...

Hays

Client Manager

Dover, DE · On-site +1

The Manager, Client Delivery, is responsible for the operational management and daily execution of a Managed Service Provider (MSP) program supporting manufacturing and professional skill sets across ...

Sephora

Operations Associate - Flex

Newark, DE · On-site

$19.80 - $22.90/hr

As an Operations Associate , you'll be the backbone of the store-ensuring smooth, efficient operations that support an exceptional client experience. From inventory management to visual merchandising ...

Sephora

Operations Associate - Flex

Newark, DE · On-site

$19.80 - $22.90/hr

As an Operations Associate , you'll be the backbone of the store-ensuring smooth, efficient operations that support an exceptional client experience. From inventory management to visual merchandising ...

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Client Operations Manager information

See Delaware salary details

$44.5K

$123.8K

$135.6K

How much do client operations manager jobs pay per year?

As of Aug 23, 2026, the average yearly pay for client operations manager in Delaware is $123,784.00, according to ZipRecruiter salary data. Most workers in this role earn between $134,100.00 and $134,100.00 per year, depending on experience, location, and employer.

What are some common challenges faced by a client operations manager, and how can they be addressed?

Client Operations Managers often face the challenge of balancing client expectations with internal resource constraints. Managing multiple client accounts simultaneously requires strong organizational and communication skills to ensure each client receives timely support. Building effective relationships with both clients and internal teams is key to overcoming these challenges. Proactive communication, regular check-ins, and leveraging project management tools can help streamline processes and minimize misunderstandings.

What are the key skills and qualifications needed to thrive as a client operations manager, and why are they important?

To thrive as a Client Operations Manager, you need strong organizational, project management, and client relationship skills, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms, workflow management tools, and data analytics systems is typically required. Excellent communication, problem-solving abilities, and leadership are standout soft skills for effective team and client management. These skills and qualities are essential to ensure efficient service delivery, client satisfaction, and overall business success.

What does a client operations manager do?

A client operations manager oversees the delivery of services to clients, ensuring satisfaction and efficient processes. They coordinate between teams, manage client accounts, and use tools like CRM software to optimize workflows and maintain strong client relationships.

What are the most commonly searched types of Client Operations jobs in Delaware?

The most popular types of Client Operations jobs in Delaware are:

What are popular job titles related to Client Operations Manager jobs in Delaware?

For Client Operations Manager jobs in Delaware, the most frequently searched job titles are:

What job categories do people searching Client Operations Manager jobs in Delaware look for?

The top searched job categories for Client Operations Manager jobs in Delaware are:

What cities in Delaware are hiring for Client Operations Manager jobs?

Cities in Delaware with the most Client Operations Manager job openings:

Client Operations Manager jobs near you

Operations Manager, Research and Claims

pcaltd

Wilmington, DE

Full-time

Posted 5 days ago

Job description

Position: Operations Manager, Research and Claims

Department: Client Services

Location: Wilmington, Delaware

The Research & Claims Operations Manager is responsible for leading a team that supports probate research, claims processing, legal correspondence, and bankruptcy-related workflows. Reporting to the Department Head, this role focuses on driving team performance, meeting operational goals, maintaining compliance standards, and improving processes in a fast-paced, highly regulated environment. This leader will partner closely with stakeholders across the business to ensure service commitments are met, employees are developed and supported, and operational results continue to improve. The ideal candidate is an experienced people manager who can use data, coaching, and strong business judgment to build a high-performing team and deliver consistent results.

Responsibilities:

· Lead, coach, and develop a team to achieve performance, quality, and service-level goals.

· Drive accountability for departmental KPIs, productivity metrics, and operational results.

· Manage team workload, staffing, and resource allocation to ensure business priorities are met.

· Monitor operational performance and implement strategies to improve efficiency, quality, and employee effectiveness.

· Analyze performance data and trends, providing insights and recommendations to department leadership.

· Ensure compliance with internal policies, client requirements, regulatory standards, and audit expectations.

· Serve as a subject matter expert and escalation point for complex operational and account-related matters.

· Partner with cross-functional teams to support business initiatives, process enhancements, and client deliverables.

· Lead continuous improvement efforts that enhance operational effectiveness and reduce risk.

· Foster a culture of accountability, collaboration, communication, and continuous development.

Minimum Qualifications:

· Three to five years of experience in a regulated, compliance-focused, audit-driven, or highly structured business environment such as financial services, banking, collections, legal support, claims administration, or a related industry.

· Previous experience managing teams, performance metrics, and operational processes.

· Experience managing operational workflows, priorities, and business deliverables.

· Proven success achieving operational goals and leading teams in a performance-driven environment.

· Strong analytical skills with the ability to interpret data, identify trends, and drive business decisions.

· Proficiency in Microsoft Excel, Word, and Microsoft 365 applications.

· Demonstrated ability to coach, develop, and motivate employees while driving accountability and results.

Preferred Qualifications:

· Experience in financial services, banking, collections, probate, claims administration, or related operational functions.

· Experience supporting audits, compliance initiatives, regulatory examinations, or risk-management activities.

· Experience leading process improvement or operational efficiency initiatives.

· Bachelor's degree or equivalent combination of education and relevant professional experience.

Core Competencies:

· Drives Results· Optimizes Work Processes· Talent Development · Directs Work · Ensures Accountability · Decision Quality · Collaborates· Manages Complexity· Business Insight· Managerial Courage

About Phillips & Cohen Associates, LLC PCA provides Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, disability, marital status, sexual orientation, veteran status, genetic information and any other basis protected by federal, state or local laws and reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of our jobs.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

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