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Client Operations Coordinator Jobs in Silver Spring, MD

NerdsToGo

Operations & Growth Coordinator

Alexandria, VA · On-site

$65K - $80K/yr

... Operations & Growth Coordinator to support leadership, drive execution across the business, and ... Coordinate internal and client meetings * Protect time for high-value activities (sales, strategy ...

Dlapiper

Sr Marketing Operations Coordinator

Baltimore, MD · Hybrid

$34.08 - $48.74/hr

Summary The Marketing Operations Senior Coordinator plays a critical role in supporting firm ... Ability to prioritize competing deadlines, anticipate client needs, and proactively troubleshoot to ...

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Client Operations Coordinator information

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$39

How much do client operations coordinator jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for client operations coordinator in Silver Spring, MD is $25.52, according to ZipRecruiter salary data. Most workers in this role earn between $20.34 and $28.75 per hour, depending on experience, location, and employer.

How much do client operations coordinators make in the US?

The average salary for a client operations coordinator in the US ranges from $45,000 to $65,000 per year, depending on experience, location, and industry. Entry-level roles may start lower, while experienced coordinators with specialized skills can earn higher salaries. Benefits often include health insurance, paid time off, and opportunities for professional development.

How does a client operations coordinator typically collaborate with other departments to ensure client satisfaction?

A Client Operations Coordinator often acts as a bridge between clients and internal teams such as sales, account management, and operations. They regularly communicate client needs, coordinate project timelines, and help resolve any service issues by working closely with these departments. This cross-functional collaboration ensures that clients receive timely updates and that their expectations are met, which is essential for building strong client relationships. Candidates should be comfortable managing multiple priorities and be proactive in fostering teamwork.

What is the difference between Client Operations Coordinator vs Client Services Specialist?

AspectClient Operations CoordinatorClient Services Specialist
Required CredentialsTypically a bachelor's degree; experience in operations or customer serviceUsually a bachelor's degree; strong communication skills and customer service experience
Work EnvironmentOffice setting, coordinating internal processesOffice or client-facing environment, focusing on client interactions
Employer & Industry UsageFinancial, tech, consulting firmsMarketing, retail, financial services
Common Search & ComparisonFocuses on operational support and process managementCenters on client communication and service delivery

The main difference is that a Client Operations Coordinator manages internal processes and operational workflows, while a Client Services Specialist primarily handles direct client interactions and service delivery. Both roles require strong communication skills and customer-focused experience but differ in their core responsibilities and work focus.

What are the key skills and qualifications needed to thrive as a client operations coordinator?

To thrive as a Client Operations Coordinator, you need strong organizational skills, attention to detail, and a background in business administration or a related field. Familiarity with CRM systems, project management tools, and proficiency in Microsoft Office Suite are typically required. Excellent communication, problem-solving abilities, and a customer-focused mindset help build solid client relationships and enable smooth operations. These skills ensure efficient workflow management, high client satisfaction, and successful coordination between internal teams and clients.

What does a client operations coordinator do?

A Client Operations Coordinator is responsible for managing and supporting the daily activities between a company and its clients. This role typically involves coordinating client onboarding, maintaining communication, processing client requests, and ensuring that client needs are met efficiently. They often work closely with internal teams to resolve issues, track project progress, and ensure high levels of client satisfaction. Strong organizational, communication, and problem-solving skills are essential for this position.
What are the most commonly searched types of Client Operations jobs in Silver Spring, MD? The most popular types of Client Operations jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Client Operations Coordinator jobs? Cities near Silver Spring, MD with the most Client Operations Coordinator job openings:
Client Operations Coordinator jobs near you
Infographic showing various Client Operations Coordinator job openings in Silver Spring, MD as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $53,088 per year, or $25.5 per hour.

Electronic Security Operations Coordinator

Kastle Systems

Sterling, VA • On-site

Full-time

Posted 10 days ago

Kastle Systems rating

9.1

Company rating: 9.1 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

3rd of 116 rated security

Job description

Overview
Together, We Enhance Innovation and Growth
i2G Systems specializes in advanced physical electronic security and life safety solutions. We possess proven experience in surveillance, access control, intrusion detection systems, biometrics, fence sensors, radars, ground sensors, anti-drone technologies, and more. Our team excels in the design, project management, and commissioning of enterprise technology integrations.
i2G's mission is to provide cutting edge products and services that meet our customers' needs to give them a vital advantage in today's market, helping to protect what matters most.
The Operations Coordinator provides support to the Field Operations Manager and Project Managers at each regional office for coordination of project functions from the moment of award to the completion of the project. The position is responsible for many aspects of the project execution process prior to mobilization. They coordinate meetings, track assigned tasks, set deadlines, review responsibilities, monitor project status reports, updates management, and reviews Project Manager reports and status updates. The Project Coordinator ensures that all PM's reports for leadership regarding the status of projects weekly are complete and accurate.
The Project Coordinator assists with scheduling resources based on their needs. If time permits, they will conduct SharePoint and SimPro audits to ensure processes are followed. Providing feedback on established processes to help improve tracking and execution is expected.
Accurate records, scheduling and timekeeping are key responsibilities for this position. Assisting the Field Operations Manager with daily tasks and responsibilities will be a core function of the Project Coordinator. Task items may include assisting with administrative matters, event planning, liaison participation, and project walks. This position requires a very dynamic individual who is a self-starter and naturally driven to produce results. They must enjoy tackling challenges head-on to produce successful results.
Responsibilities
  • Support BMO quote generation/site survey/sub pricing
  • Support BMO quote review
  • Verify pending projects are ready for project kickoff meetings.
  • Engage resources for kickoff meetings.
  • Schedule internal kickoff with PM, Ops, Engineering, Sales and assist in ensuring tasks are assigned and input into tracking software update project notes with critical items from kickoff checklist.
  • Engage with PM to coordinate post award site survey/customer kickoff (as needed).
  • Drive engineering, PM, Purchaser, and others assigned task to completion. Escalate past due items to Operations management.
  • Assist with ODC items such as rentals.
  • Validate material completion or partial receipt for early mobilization.
  • Assist PM to coordinate mobilizations (work with site, subcontractor, ODC provider, etc.)
  • Confirm readiness of all resources 1 week prior to mobilization
  • Hand over all task tracking etc. to PM upon mobilization.
  • Assist PM with customer kickoff.
  • Support change order process as needed from PM (coordinate and drive engineering, subs, etc.)
  • Check on deliverables that PM is responsible for providing. Drive them to completion.
  • Confirm labor is properly being assigned to jobs (audit function)
  • Remind PMs of billing milestones as well as monthly billing updates
  • Drive project closeout tasks (Ensure PM are closing out the project and they are documenting the project closeout)
  • Ensure that final billing is complete and encompasses all change orders etc.
  • Compile lesson learned from all PMs and assist Operations prepare response.
  • Provides support to Business Development, Sales, and other departments, as needed, with guidance from Operations management.
  • Other needs as required by the company.

Qualifications
  • Skills/experience using Microsoft Office applications including Outlook, Word, Excel, etc.
  • Ability to be creative and resourceful in obtaining solutions to uncommon applications.
  • Ability to effectively work independently and in a team atmosphere.
  • Strong organization skills, time management, and attention to detail.
  • Proficient verbal and written communications skills.
  • Ability to manage multiple priorities within a fast-paced environment.
  • Customer focus and a strong commitment to client satisfaction.

Company Overview
This is an Operations Coordinator position is for i2G Systems. Learn more about i2G: https://www.i2gsystems.com/careers.html
"Kastle Systems Makes Strategic Investment in i2G Systems, Strengthening Leadership in Serving High-Security Industries and High-Value, Large Scale Facilities" Read More About the Partnership Here:
https://www.kastle.com/kastle-systems-makes-strategic-investment-in-i2g-systems-strengthening-leadership-in-serving-high-security-industries-and-high-value-large-scale-facilities/

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