Leading technical incident response for production issues, coordinating engineering teams, external ... Overseeing client and cardholder support operations across multiple channels, including phone ...
Leading technical incident response for production issues, coordinating engineering teams, external ... Overseeing client and cardholder support operations across multiple channels, including phone ...
Operations Coordinator
Kirkwood, MO · On-site
$15 - $25/hr
... Operations Coordinator. You'll follow a proven, clearly structured path to success supported by ... client care systems, team retention and recognition including events and moments campaigns ...
Operations Coordinator
Kirkwood, MO · On-site
$15 - $25/hr
... Operations Coordinator. You'll follow a proven, clearly structured path to success supported by ... client care systems, team retention and recognition including events and moments campaigns ...
As an Insurance Operations Coordinator, you'll play a vital role in delivering client support for our Large Casualty operational functions. In this role, you'll work closely with internal teams and ...
As an Insurance Operations Coordinator, you'll play a vital role in delivering client support for our Large Casualty operational functions. In this role, you'll work closely with internal teams and ...
As an Insurance Operations Coordinator, you'll play a vital role in delivering client support for our Large Casualty operational functions. In this role, you'll work closely with internal teams and ...
As an Insurance Operations Coordinator, you'll play a vital role in delivering client support for our Large Casualty operational functions. In this role, you'll work closely with internal teams and ...
As an Insurance Operations Coordinator, you'll play a vital role in delivering client support for our Large Casualty operational functions. In this role, you'll work closely with internal teams and ...
As an Insurance Operations Coordinator, you'll play a vital role in delivering client support for our Large Casualty operational functions. In this role, you'll work closely with internal teams and ...
DMPK Operations Coordinator
Saint Louis, MO · On-site
Inotiv is looking for a DMPK Operations Coordinator to help manage the daily workflow, tracking ... Support Scientists / Operations with transferring critical information from client correspondences ...
DMPK Operations Coordinator
Saint Louis, MO · On-site
Inotiv is looking for a DMPK Operations Coordinator to help manage the daily workflow, tracking ... Support Scientists / Operations with transferring critical information from client correspondences ...
DMPK Operations Coordinator
Saint Louis, MO · On-site
Inotiv is looking for a DMPK Operations Coordinator to help manage the daily workflow, tracking ... Support Scientists / Operations with transferring critical information from client correspondences ...
DMPK Operations Coordinator
Saint Louis, MO · On-site
Inotiv is looking for a DMPK Operations Coordinator to help manage the daily workflow, tracking ... Support Scientists / Operations with transferring critical information from client correspondences ...
Inotiv is looking for a DMPK Operations Coordinator to help manage the daily workflow, tracking ... Support Scientists / Operations with transferring critical information from client correspondences ...
Inotiv is looking for a DMPK Operations Coordinator to help manage the daily workflow, tracking ... Support Scientists / Operations with transferring critical information from client correspondences ...
Client Service Coordinator I
Saint Louis, MO · On-site
$23/hr
The Client Service Coordinator I supports day-to-day client operations by managing orders, coordinating updates, and ensuring consistent service delivery across assigned accounts. This role is ...
Quick apply
Client Service Coordinator I
Saint Louis, MO · On-site
$23/hr
The Client Service Coordinator I supports day-to-day client operations by managing orders, coordinating updates, and ensuring consistent service delivery across assigned accounts. This role is ...
Client Service Coordinator I
Saint Louis, MO · On-site
$23/hr
The Client Service Coordinator I supports day-to-day client operations by managing orders, coordinating updates, and ensuring consistent service delivery across assigned accounts. This role is ...
Client Service Coordinator I
Saint Louis, MO · On-site
$23/hr
The Client Service Coordinator I supports day-to-day client operations by managing orders, coordinating updates, and ensuring consistent service delivery across assigned accounts. This role is ...
Client Service Coordinator I
Saint Louis, MO · On-site
$21/hr
The Client Service Coordinator I supports day-to-day client operations by managing orders, coordinating updates, and ensuring consistent service delivery across assigned accounts. This role is ...
Client Service Coordinator I
Saint Louis, MO · On-site
$21/hr
The Client Service Coordinator I supports day-to-day client operations by managing orders, coordinating updates, and ensuring consistent service delivery across assigned accounts. This role is ...
Client Service Coordinator I
Saint Louis, MO · On-site
$23/hr
Client Service Coordinator I The Client Service Coordinator I supports day-to-day client operations by managing orders, coordinating updates, and ensuring consistent service delivery across assigned ...
Client Service Coordinator I
Saint Louis, MO · On-site
$23/hr
Client Service Coordinator I The Client Service Coordinator I supports day-to-day client operations by managing orders, coordinating updates, and ensuring consistent service delivery across assigned ...
Client Service Coordinator I
Saint Louis, MO · On-site
$23/hr
The Client Service Coordinator I supports day-to-day client operations by managing orders, coordinating updates, and ensuring consistent service delivery across assigned accounts. This role is ...
Client Service Coordinator I
Saint Louis, MO · On-site
$23/hr
The Client Service Coordinator I supports day-to-day client operations by managing orders, coordinating updates, and ensuring consistent service delivery across assigned accounts. This role is ...
Operations Coordinator - ASL & Accessibility Services - Hybrid
Saint Louis, MO · On-site
$55K - $65K/yr
Two or more years of experience in operations, scheduling, project coordination, customer success, client services, event coordination, or a similar role. * Strong leadership potential, with the ...
Quick apply
Operations Coordinator - ASL & Accessibility Services - Hybrid
Saint Louis, MO · On-site
$55K - $65K/yr
Two or more years of experience in operations, scheduling, project coordination, customer success, client services, event coordination, or a similar role. * Strong leadership potential, with the ...
Operations Coordinator - Team Lead Growth Opportunity - Hybrid
Saint Louis, MO · On-site
$55K - $65K/yr
Two or more years of experience in operations, scheduling, project coordination, customer success, client services, event coordination, or a similar role. * Strong leadership potential, with the ...
Operations Coordinator - Team Lead Growth Opportunity - Hybrid
Saint Louis, MO · On-site
$55K - $65K/yr
Two or more years of experience in operations, scheduling, project coordination, customer success, client services, event coordination, or a similar role. * Strong leadership potential, with the ...
Operations Coordinator - P1316-SN738
Kansas City, MO · On-site
$20 - $21/hr
Paid Sick Time This position provides overall coordination to ensure all company goals are met for a particular operation(s) and client(s). This position is responsible to participate in the ...
Quick apply
Operations Coordinator - P1316-SN738
Kansas City, MO · On-site
$20 - $21/hr
Paid Sick Time This position provides overall coordination to ensure all company goals are met for a particular operation(s) and client(s). This position is responsible to participate in the ...
Title Ice Operations Coordinator | Full-Time | Centene Community Ice Center
Maryland Heights, MO · On-site
$22/hr
Ice Operations Coordinator | Full-Time | Centene Community Ice Center Location US-MO-Maryland ... Founded in 2015, the company serves a collection of seven world-class owned venues and a client ...
Title Ice Operations Coordinator | Full-Time | Centene Community Ice Center
Maryland Heights, MO · On-site
$22/hr
Ice Operations Coordinator | Full-Time | Centene Community Ice Center Location US-MO-Maryland ... Founded in 2015, the company serves a collection of seven world-class owned venues and a client ...
Title Ice Operations Coordinator | Full-Time | Centene Community Ice Center
Maryland Heights, MO · On-site
$22/hr
Ice Operations Coordinator | Full-Time | Centene Community Ice Center Location US-MO-Maryland ... Founded in 2015, the company serves a collection of seven world-class owned venues and a client ...
Title Ice Operations Coordinator | Full-Time | Centene Community Ice Center
Maryland Heights, MO · On-site
$22/hr
Ice Operations Coordinator | Full-Time | Centene Community Ice Center Location US-MO-Maryland ... Founded in 2015, the company serves a collection of seven world-class owned venues and a client ...
Title Ice Operations Coordinator | Full-Time | Centene Community Ice Center
Maryland Heights, MO · On-site
$22/hr
Ice Operations Coordinator | Full-Time | Centene Community Ice Center Location US-MO-Maryland ... Founded in 2015, the company serves a collection of seven world-class owned venues and a client ...
Title Ice Operations Coordinator | Full-Time | Centene Community Ice Center
Maryland Heights, MO · On-site
$22/hr
Ice Operations Coordinator | Full-Time | Centene Community Ice Center Location US-MO-Maryland ... Founded in 2015, the company serves a collection of seven world-class owned venues and a client ...
Title Ice Operations Coordinator | Full-Time | Centene Community Ice Center
Maryland Heights, MO · On-site
$22/hr
Ice Operations Coordinator | Full-Time | Centene Community Ice Center Location US-MO-Maryland ... Founded in 2015, the company serves a collection of seven world-class owned venues and a client ...
Title Ice Operations Coordinator | Full-Time | Centene Community Ice Center
Maryland Heights, MO · On-site
$22/hr
Ice Operations Coordinator | Full-Time | Centene Community Ice Center Location US-MO-Maryland ... Founded in 2015, the company serves a collection of seven world-class owned venues and a client ...
Client Operations Coordinator information
See Missouri salary details
$13.08 - $15.13
4% of jobs
$15.13 - $17.18
11% of jobs
$18.57 is the 25th percentile. Wages below this are outliers.
$17.18 - $19.23
15% of jobs
$19.23 - $21.28
17% of jobs
The median wage is $21.64 / hr.
$21.28 - $23.33
18% of jobs
$24.95 is the 75th percentile. Wages above this are outliers.
$23.33 - $25.38
13% of jobs
$25.38 - $27.43
9% of jobs
$27.43 - $29.48
6% of jobs
$29.48 - $31.53
4% of jobs
$31.53 - $33.58
2% of jobs
$33.58 - $35.63
1% of jobs
$13
$23
$35
How much do client operations coordinator jobs pay per hour?
How much do client operations coordinators make in the US?
How does a client operations coordinator typically collaborate with other departments to ensure client satisfaction?
What is the difference between Client Operations Coordinator vs Client Services Specialist?
| Aspect | Client Operations Coordinator | Client Services Specialist |
|---|---|---|
| Required Credentials | Typically a bachelor's degree; experience in operations or customer service | Usually a bachelor's degree; strong communication skills and customer service experience |
| Work Environment | Office setting, coordinating internal processes | Office or client-facing environment, focusing on client interactions |
| Employer & Industry Usage | Financial, tech, consulting firms | Marketing, retail, financial services |
| Common Search & Comparison | Focuses on operational support and process management | Centers on client communication and service delivery |
The main difference is that a Client Operations Coordinator manages internal processes and operational workflows, while a Client Services Specialist primarily handles direct client interactions and service delivery. Both roles require strong communication skills and customer-focused experience but differ in their core responsibilities and work focus.
What are the key skills and qualifications needed to thrive as a client operations coordinator?
What does a client operations coordinator do?

Full-time
Medical, Dental, Vision, PTO
Posted 6 days ago
Job description
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Manager, Client Operations based in Netherlands.
This leadership role offers the opportunity to shape and scale client operations within a fast-growing financial technology environment.
You will take ownership of service delivery, operational excellence, and customer experience across enterprise-level payment programs.
The position sits at the intersection of fintech operations, technical incident management, automation, and strategic client partnership.
You will lead teams, optimize support models, and drive initiatives that improve efficiency while maintaining exceptional service quality.
This role provides the chance to influence operational strategy, modernize support infrastructure, and implement innovative AI-driven solutions.
You will work closely with technical teams, external partners, and senior stakeholders to ensure reliable and scalable operations.
The ideal candidate will bring strong payments expertise, leadership capabilities, and a passion for building high-performing operational functions.
The Senior Manager, Client Operations will be responsible for leading and transforming the operational support function, ensuring seamless service delivery, strong client relationships, and continuous improvement. Key responsibilities include:
- Owning end-to-end service performance metrics, including service levels, first contact resolution, response times, customer satisfaction, backlog management, and cost efficiency.
- Leading technical incident response for production issues, coordinating engineering teams, external partners, and client communications during critical situations.
- Managing root cause analysis processes to ensure accurate investigations, timely delivery, and effective corrective actions.
- Acting as a senior operational partner for enterprise clients, ensuring strong communication, service reliability, and operational transparency.
- Overseeing client and cardholder support operations across multiple channels, including phone, email, chat, dispute management, and account support.
- Managing third-party vendors and outsourced service providers through performance monitoring, quality assurance, and operational reviews.
- Driving modernization initiatives across support infrastructure, including contact center platforms, ticketing systems, knowledge management tools, and automation solutions.
- Developing and implementing AI-assisted support strategies, identifying opportunities for automation while maintaining compliance and customer trust.
- Leading internal teams and external support resources, building scalable structures, career paths, and performance frameworks.
- Partnering with compliance teams to ensure operations align with regulatory requirements, security standards, and industry obligations.
- Defining escalation processes between support, engineering, product, and client-facing teams to improve efficiency and accountability.
- Identifying recurring operational challenges and partnering with internal teams to implement long-term improvements.
The ideal candidate is an experienced operations leader with a strong background in fintech, payments, or regulated technology environments. They should combine strategic leadership, technical understanding, and strong client management skills. Required qualifications and experience include:
- 8+ years of experience in client operations, support operations, service delivery, or similar leadership roles within fintech, payments, SaaS, or highly regulated technology environments.
- Strong experience managing technical incident response for enterprise customers, including preparing and presenting complex root cause analyses.
- Proven ability to support high-value enterprise accounts and communicate effectively with executive-level stakeholders.
- Experience leading support teams, service delivery teams, contact centers, and third-party providers.
- Strong understanding of payments operations, including transaction flows, dispute management, AML/KYC processes, regulatory requirements, and PCI DSS considerations.
- Experience implementing or migrating operational platforms such as CCaaS, CRM, telephony, ticketing systems, or AI-powered support solutions.
- Demonstrated ability to build and scale teams, improve operational structures, and manage organizational growth.
- Technical fluency with API-based integrations, payment processing workflows, and platform troubleshooting.
- Strong analytical skills with the ability to build reporting frameworks and make data-driven operational decisions.
- Experience with platforms such as Zoho, Jira, Metabase, or equivalent operational tools.
- Familiarity with modern AI-based support agents and automation technologies.
- Exceptional communication skills, including executive presentations, incident updates, operational reviews, and written documentation.
- Ability to challenge assumptions, manage expectations, and provide practical operational recommendations.
- Bachelor's degree in business, engineering, technology, or a related field, or equivalent professional experience.
- Competitive compensation package aligned with experience and impact.
- Fully remote work environment with flexibility and a focus on results.
- Comprehensive health, dental, and vision benefits.
- Paid time off and support for work-life balance.
- Opportunity to take ownership of critical operational initiatives with visible business impact.
- Regular exposure to senior leadership and involvement in strategic decision-making.
- High-growth environment with opportunities to lead operational transformation.
- Access to professional development, mentorship, and continuous learning opportunities.
- Opportunity to work with innovative fintech technologies and AI-driven solutions.
- Inclusive and collaborative workplace culture where ideas and contributions are valued.