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Client Operations Associate Jobs in Missouri (NOW HIRING)

ALO

Resolve client needs quickly & effectively ensuring customer satisfaction * Identify product ... Operations Associate Qualifications * 1+ years prior work experience in a client-centric, sales ...

HUB

Business Operations Associate

Kansas City, MO

Provide clerical and administrative support to operations and client service departments. * Assist with HUB event planning and execution. * Manage and maintain front desk area, lobby and help with ...

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Client Operations Associate information

See Missouri salary details

$10

$24

$50

How much do client operations associate jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for client operations associate in Missouri is $24.62, according to ZipRecruiter salary data. Most workers in this role earn between $16.68 and $28.41 per hour, depending on experience, location, and employer.

What is the difference between Client Operations Associate vs Client Services Coordinator?

AspectClient Operations AssociateClient Services Coordinator
Required CredentialsTypically a bachelor's degree, relevant certifications (e.g., CRM tools)Similar educational background, often with customer service certifications
Work EnvironmentCorporate offices, financial firms, consulting companiesFinancial institutions, marketing agencies, client-facing departments
Employer & Industry UsageUsed in finance, consulting, tech sectorsCommon in finance, marketing, and service industries
Search & Comparison IntentPeople comparing operational roles focused on client management and backend processesIndividuals looking for client-facing roles emphasizing service and support

The main difference is that a Client Operations Associate focuses on managing internal processes, data, and backend operations to support client accounts, while a Client Services Coordinator emphasizes direct client interaction, support, and service delivery. Both roles require strong communication skills and industry knowledge, but their primary focus areas differ.

What are the key skills and qualifications needed to thrive as a client operations associate?

To thrive as a Client Operations Associate, you need strong analytical abilities, attention to detail, and a background in business, finance, or a related field. Familiarity with CRM systems, data management tools, and proficiency in Microsoft Excel are commonly required, while certifications in project management or operations can be advantageous. Excellent communication, organizational skills, and a client-focused mindset help build strong relationships and ensure smooth operations. These skills are critical for efficiently managing client accounts, resolving issues, and supporting overall business objectives.

What does a client operations associate do?

A Client Operations Associate is responsible for supporting the day-to-day activities related to client accounts, ensuring smooth operations and high-quality service. Their tasks typically include onboarding new clients, processing transactions, resolving client inquiries, and maintaining accurate records. They act as a liaison between clients and internal teams to address issues and optimize client experiences. This role requires strong organizational skills, attention to detail, and effective communication abilities.

How does a client operations associate typically collaborate with other departments within a company?

Client Operations Associates often serve as a bridge between the client and internal teams such as sales, account management, and finance. They coordinate with these departments to ensure client requirements are met, resolve operational issues, and streamline onboarding or account changes. Strong communication and organizational skills are essential, as the role involves tracking progress, relaying feedback, and helping to maintain high levels of client satisfaction by facilitating smooth internal workflows.
What are the most commonly searched types of Client Operations jobs in Missouri? The most popular types of Client Operations jobs in Missouri are:
What cities in Missouri are hiring for Client Operations Associate jobs? Cities in Missouri with the most Client Operations Associate job openings:
Client Operations Associate jobs near you
Infographic showing various Client Operations Associate job openings in Missouri as of August 2026, with employment types broken down into 88% Full Time, 9% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $51,204 per year, or $24.6 per hour.

Client Service and Operations Associate

Northwestern Mutual

Chesterfield, MO • On-site

$50/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Northwestern Mutual rating

8.0

Company rating: 8.0 out of 10

Based on 73 frontline employees who took The Breakroom Quiz

163rd of 304 rated insurance

Job description

Location: Chesterfield, MO
Job Title: Client Service and Operations Associate
Type of Position: Full-time
Hours per week: 40
FLSA Classification: Exempt
Working Hours: 8:00am-5:00pm
Compensation: $50-55k
Our mission is to help clients understand their current financial picture considering their future financial goals through a holistic planning process.
INTEGRITY | TRUST IN RELATIONSHIP | POSITIVITY | GENEROSITY | SELF-AWARENESS | RESPONSIBILITY | PLAYFULNESS
Job Summary
The Client Service and Operations Associate specialize in servicing clients and supports the financial advisor to ensure that their focus remains on building their business. They work closely with others on their team to provide ongoing administrative and operational support and implementation. The Client Service and Operations Associate is a liaison between the home office, financial advisor and clients.
Key Responsibilities
Client Service Support
  • Send meeting invites, send and follow up on requests for clients prior to meetings
  • Communicate and assist existing clients with anything they may need help with
  • Process client address, beneficiary, banking, and ownership updates and service requests
  • Process money movements, loan requests and repayments, policy surrenders
  • Assist clients with late payment notices and claims management
  • Manage CRM accuracy
  • Provide timely and confidential handling of client information

Operations Support
  • Ensuring NMIS and insurance compliance requirements are implemented and followed
  • Proactively prepare Advisors with all materials for client meetings and send follow-up summary emails after client meetings
  • Act as liaison among team, clients, and home office in client onboarding processes
  • Ensure seamless completion of all insurance policies from start to finish including creating applications, medical examiner communication, constant client follow up, underwriting communication, and coordinating with outside insurance vendors as needed
  • Prepare, process, track, fund, set up standing instructions for new investment accounts and confirm assets received and invested
  • Rollover calls with clients and implementation of new account

Minimum Job Requirements
  • Financial Services industry experience
  • Life and Health license required before starting date
  • Series 6 and 7 licenses preferred
  • Ability to proactively identify what needs to be accomplished and act
  • Ability to work both independently and in a team
  • Strong attention to detail, accuracy, and reliability with the ability to thrive in a fast-paced environment
  • Strong analytical, problem solving, written and verbal communication skills
  • Independent learner who seeks knowledge and is adaptable to change

Benefits
  • Health, Vision, & Dental Insurance
  • Short-term Disability Insurance, Long-term Disability Insurance, Life Insurance
  • Simple IRA
  • PTO and holiday pay
  • Personal and professional development opportunities

What Northwestern Mutual employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Northwestern Mutual logo

About Northwestern Mutual

Sourced by ZipRecruiter

Northwestern Mutual has been helping families and businesses achieve financial security for over 160 years through a distinctive planning approach that integrates risk management with wealth accumulation, preservation, and distribution. With more than $290 billion in assets, $30 billion in revenues and more than $1.9 trillion worth of life insurance protection in force, Northwestern Mutual delivers financial security to more than 4.6 million clients. People are the power behind Northwestern Mutual, and diversity makes us better. We are committed to reflecting and serving the marketplace. We do so by attracting and improving the engagement of those who bring their outstanding perspectives, ideas, and beliefs.

Industry

Finance and insurance

Company size

5,001 - 10,000 Employees

Headquarters location

Milwaukee, WI, US

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