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Client Manager Jobs in West Springfield, MA (NOW HIRING)

KeyBank

Private Client Advisor

Manchester, CT · On-site

Establish a strong partnership with Retail Branch Managers, teams, and Centers of Influence, and ... Strong client centric focus. * Proven ability to work as a collaborative team member. * Ability to ...

Keybank

Private Client Advisor

Manchester, CT

Establish a strong partnership with Retail Branch Managers, teams, and Centers of Influence, and ... Strong client centric focus. * Proven ability to work as a collaborative team member. * Ability to ...

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Client Manager information

See West Springfield, MA salary details

$32.9K

$65.9K

$106.6K

How much do client manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for client manager in West Springfield, MA is $65,869.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,800.00 and $77,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client manager, and why are they important?

To excel as a Client Manager, you need strong relationship-building, account management, and negotiation skills, typically supported by a degree in business or a related field. Familiarity with CRM software, project management tools, and data analysis systems is commonly required. Exceptional communication, problem-solving abilities, and emotional intelligence help you stand out when managing client expectations and fostering loyalty. These skills and qualities are crucial for maintaining client satisfaction, growing business accounts, and ensuring long-term partnerships.

What does a client manager do?

A Client Manager is responsible for maintaining and growing relationships with an organization’s clients. They serve as the main point of contact, ensuring clients' needs are met and addressing any issues or concerns. Their duties often include managing client accounts, communicating regularly with clients, coordinating with internal teams to deliver products or services, and identifying opportunities for upselling or cross-selling. The goal of a Client Manager is to foster client satisfaction and loyalty, ultimately contributing to the company’s growth.

What is the difference between Client Manager vs Account Executive?

AspectClient ManagerAccount Executive
Primary RoleMaintains client relationships, ensures client satisfaction, manages ongoing accountsGenerates new business, acquires new clients, presents products/services
Required SkillsCustomer service, communication, relationship managementSales, negotiation, presentation skills
Work EnvironmentLong-term client engagement, account management teamsSales pitches, client meetings, prospecting
Industry UsageCommon in consulting, marketing, techCommon in sales, advertising, tech

While both roles involve client interaction, a Client Manager focuses on maintaining and growing existing client relationships, ensuring satisfaction and retention. An Account Executive primarily works on acquiring new clients and closing sales. Understanding these differences helps in choosing the right career path or job search focus.

What are some common challenges client managers face when handling multiple client accounts simultaneously?

Client Managers often juggle several client accounts at once, which can present challenges such as managing competing priorities, ensuring consistent communication, and meeting diverse expectations. Time management and organization skills are crucial, as is the ability to quickly adapt to different client needs and industry sectors. Building strong relationships with both clients and internal teams helps mitigate misunderstandings and ensures deadlines and deliverables are met. Regular check-ins, clear documentation, and proactive problem-solving are key strategies to successfully navigate these challenges.

How to become a client manager?

To become a client manager, typically one needs a bachelor's degree in business, marketing, or a related field, along with experience in customer service or sales. Strong communication, relationship management skills, and proficiency with CRM software are important. Gaining relevant certifications or training can also enhance job prospects.

Is a client manager a good job?

A client manager is a professional responsible for maintaining client relationships, ensuring customer satisfaction, and supporting business growth. The role often requires strong communication, problem-solving skills, and familiarity with customer management tools. It can offer stable employment and opportunities for advancement in various industries.
More about Client Manager jobs
What cities near West Springfield, MA are hiring for Client Manager jobs? Cities near West Springfield, MA with the most Client Manager job openings:
Client Manager jobs near you
Infographic showing various Client Manager job openings in West Springfield, MA as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 30% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $65,869 per year, or $31.7 per hour.

Environmental Project Manager

GEI Consultants

Glastonbury, CT • Hybrid

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 24 days ago

GEI Consultants rating

7.6

Company rating: 7.6 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

279th of 447 rated engineering

Job description

Description

Your role at GEI.  
 
GEI Consultants is seeking an experienced environmental scientist, geologist, or engineer to provide project management, client development, and staff coordination as part of our active environmental practice in Glastonbury, Connecticut. Ideally, the successful candidate will be experienced with Connecticut environmental regulations; a Licensed Environmental Professional (LEP) is a plus. In service of project success and client satisfaction, this individual will author and peer review environmental reports, provide client and regulatory guidance, mentor junior staff, resolve environmental challenges on a variety of projects, and serve as project and client manager in addition to supporting other project managers.        
 
This is an excellent opportunity to challenge your project and client management skills and collaborate with other environmental and engineering professionals. The selected candidate will serve as a member of our project management team with direct responsibility for strategically growing business for our Glastonbury, Connecticut office and coordinating with environmental management/compliance staff throughout GEI. The successful candidate will develop opportunities with clients for our environmental services including training, safety, environmental investigation, and remediation, and for other services including geotechnical engineering and natural resources services.       
 
Essential Responsibilities & Duties  
  • Develop investigation and remedial strategies for various types of sites and contaminants and collaborate in the design and installation of remediation solutions, including Environmental Use Restrictions, primarily under Connecticut DEEP regulations and the LEP program.
  • Work on a variety of environmental projects throughout the region, but primarily in Connecticut, Central Massachusetts, and New York.
  • Manage projects and direct the project activities of engineers and scientists.
  • Lead environmental site assessments and remedial and pre-design investigations.
  • Prepare and review work plans and technical reports.
  • Interact directly with clients and regulatory agency representatives.
  • Assist clients with problem-solving, sometimes requiring immediate attention.
  • Develop and maintain relationships with company and client personnel.
  • Develop proposals and support business development activities.
  • Actively participate in industry organizations and networking events to maintain industry relationships. 
Minimum Qualifications  
  • Bachelor’s degree in Environmental Engineering, Geology, or similar Science.
  • 10+ years of relevant professional experience in environmental consulting.
  • Seller/Doer mentality and experience.
  • Experienced and working knowledge of CT DEEP regulations and LEP Programs required.
  • Experience with New York State Department of Environmental Conservation (NYSDEC) is a plus.
  • Client connections and ability to secure work opportunities is a plus.
  • Excellent communication skills and technical report writing skills.
  • Must be self-motivated, detail oriented, and highly organized
  • HAZWOPER training.
  • Travel to job locations as needed.
  • Physical ability to perform field work in summer and winter conditions.
  • Valid U.S. driver’s license.
We are GEI.  
 
Some of the world’s most pressing problems – from climate change to sustainable development, to critical infrastructure and the future of our energy supply – need our brightest and diverse minds working together to create safer, more resilient communities for tomorrow.  We are technical experts, collaborators, and entrepreneurs who draw from diverse backgrounds to solve our clients’ most complex challenges.  
With several offices across North America, we offer a range of engineering, science, and technical consulting services. Our range of expertise, project types, and culture make us the choice for top talent in the AEC industry. See all our office locations here.
 
Employee-owned. Employee-focused.
 
As an employee-owned company, our employees support our flat leadership structure, have a say in how our business operates and benefit from our financial success. We are committed to employee growth with career development opportunities, competitive total rewards, a well-being program, flexible work arrangements and more.  Our company culture is driven by our 4 Cs – we are Client-Centered, Curious, Collaborative, and Community Minded – which support our focus on sustainability, safety, diversity, equity and inclusion. Get to know us better by visiting GEI’s career site here.
 
GEI’s Total Rewards Package Includes:
  • Market-Competitive Compensation, including Eligibility for an Annual Performance Bonus
  • Comprehensive Benefits Program, including Medical, Dental, Vision, Life, Disability and More
  • Well-Being Program and Paid Parental Leave
  • Commuter Benefits
  • Hybrid Work Schedules and Cell Phone Stipends
  • GEI University (GEIU) with Continuing Education Assistance and Tuition Reimbursement
  • Connecting Conversation Program with a Focus on Professional Development and Opportunities for Advancement
  • Support and Financial Rewards for Publication Awards, Professional Dues, and Professional Licenses
  • Paid Holidays and Generous Paid Time Off Program
  • Rewards and Recognition
  • GEI-Funded Profit Sharing and 401(k)
  • Opportunity to be an Owner and Shareholder (Learn more here)
  • A Vibrant Culture that is Focused on Partnership, Sustainability, Giving Back to Our Communities and Diversity, Equity and Inclusion
  • And More…

PHYSICAL REQUIREMENTS

WORK ENVIRONMENT  
  
  
  
Functional Demands:    
 
 
 
X 
Sedentary
 
Light
 
Medium
Other
 
 
Activity Level Throughout Workday (check one per row) 
Physical Activity Requirements
Occasional
(0-35% of day)
Frequent
(33-66% of day)
Continuous
(67-100% of day)
Not Applicable
Sitting
 
 
6-8 hours 
 
Standing
0-1 hour 
 
 
 
Walking
0-1 hour 
 
 
 
Climbing
 
 
 
X 
Lifting (floor to waist level) (in pounds)
0-10 pounds 
 
 
 
Lifting (waist level and above) (in pounds)
0-10 pounds 
 
 
 
Carrying objects
0-1 hour 
 
 
 
Push/pull
 
 
 
X 
Twisting
0-1 hour 
 
 
 
Bending
0-1 hour 
 
 
 
Reaching forward
0-1 hour 
 
 
 
Reaching overhead
0-1 hour 
 
 
 
Squat/kneel/crawl
 
 
 
X 
Wrist position deviation
 
3-5 hours 
 
 
Pinching/fine motor skills
1-2 hours 
 
 
 
Keyboard use/repetitive motion
 
 
6-8 hours 
 
Taste or smell (taste=never)
0-1 hour 
 
 
 
Talk or hear
 
3-5 hours 
 
 
Accurate 20/40 
Very Accurate 20/20 
Not Applicable
Near Vision
X 
 
Far Vision
X 
 
 
 
Yes

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