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Client Manager Jobs in Rochester, NY (NOW HIRING)

CAPTRUST

Wealth Client Management Consultant

Rochester, NY · On-site

$70K - $85K/yr

The Client Management Consultant uses specialized knowledge and skills, obtained through experience and/or formal training, to assist Financial Advisors in providing excellent client service to ...

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CallTower, Inc.

Client Success Manager

Rochester, NY · On-site

$68K - $80K/yr

Description Job Purpose The Client Success Manager will fill a key position at CallTower by being a customer advocate and responsible for the satisfaction and growth of our Gold (6k MRR-16K MRR ...

CallTower Inc

Client Success Manager

Rochester, NY · On-site

Job Purpose The Client Success Manager will fill a key position at CallTower by being a customer advocate and responsible for the satisfaction and growth of our Gold (6k MRR-16K MRR) existing ...

CallTower, Inc.

Client Success Manager

Rochester, NY

$68K - $80K/yr

Description Job Purpose The Client Success Manager will fill a key position at CallTower by being a customer advocate and responsible for the satisfaction and growth of our Gold (6k MRR-16K MRR ...

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Client Manager information

See Rochester, NY salary details

$32.6K

$65.3K

$105.6K

How much do client manager jobs pay per year?

As of Aug 20, 2026, the average yearly pay for client manager in Rochester, NY is $65,251.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,400.00 and $77,000.00 per year, depending on experience, location, and employer.

What does a client manager do?

A Client Manager is responsible for maintaining and growing relationships with an organization’s clients. They serve as the main point of contact, ensuring clients' needs are met and addressing any issues or concerns. Their duties often include managing client accounts, communicating regularly with clients, coordinating with internal teams to deliver products or services, and identifying opportunities for upselling or cross-selling. The goal of a Client Manager is to foster client satisfaction and loyalty, ultimately contributing to the company’s growth.

What are some common challenges client managers face when handling multiple client accounts simultaneously?

Client Managers often juggle several client accounts at once, which can present challenges such as managing competing priorities, ensuring consistent communication, and meeting diverse expectations. Time management and organization skills are crucial, as is the ability to quickly adapt to different client needs and industry sectors. Building strong relationships with both clients and internal teams helps mitigate misunderstandings and ensures deadlines and deliverables are met. Regular check-ins, clear documentation, and proactive problem-solving are key strategies to successfully navigate these challenges.

What are the key skills and qualifications needed to thrive as a client manager, and why are they important?

To excel as a Client Manager, you need strong relationship-building, account management, and negotiation skills, typically supported by a degree in business or a related field. Familiarity with CRM software, project management tools, and data analysis systems is commonly required. Exceptional communication, problem-solving abilities, and emotional intelligence help you stand out when managing client expectations and fostering loyalty. These skills and qualities are crucial for maintaining client satisfaction, growing business accounts, and ensuring long-term partnerships.

What is the difference between Client Manager vs Account Executive?

AspectClient ManagerAccount Executive
Primary RoleMaintains client relationships, ensures client satisfaction, manages ongoing accountsGenerates new business, acquires new clients, presents products/services
Required SkillsCustomer service, communication, relationship managementSales, negotiation, presentation skills
Work EnvironmentLong-term client engagement, account management teamsSales pitches, client meetings, prospecting
Industry UsageCommon in consulting, marketing, techCommon in sales, advertising, tech

While both roles involve client interaction, a Client Manager focuses on maintaining and growing existing client relationships, ensuring satisfaction and retention. An Account Executive primarily works on acquiring new clients and closing sales. Understanding these differences helps in choosing the right career path or job search focus.

How do I become a client manager?

To become a client manager, typically one needs a bachelor's degree in business, marketing, or a related field, along with experience in customer service or sales. Strong communication, relationship management skills, and proficiency with CRM software are important. Gaining relevant certifications, such as Certified Client Management Professional (CCMP), can also enhance prospects.

Is a client manager a good job?

A client manager is a professional responsible for maintaining client relationships, ensuring customer satisfaction, and supporting business growth. The role often requires strong communication, problem-solving skills, and familiarity with customer management tools. It can offer stable employment and opportunities for advancement in various industries.

What is the role of a client manager?

A client manager is responsible for maintaining and strengthening relationships with clients, understanding their needs, and ensuring their satisfaction. They coordinate communication between clients and internal teams, often using CRM tools, and work to retain clients and identify opportunities for account growth.
More about Client Manager jobs

What are the most commonly searched types of Client jobs in Rochester, NY?

The most popular types of Client jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Client Manager jobs?

Cities near Rochester, NY with the most Client Manager job openings:

Client Manager jobs near you
Infographic showing various Client Manager job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 14% Part Time, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $65,251 per year, or $31.4 per hour.

Client Manager - Contaminated Sediment

Foth

Farmington, NY • On-site

Other

Re-posted 7 days ago

Job description

Business Development Leader

Foth is a 100% member-owned science and engineering consulting firm headquartered in Wisconsin, with over 85 years of success. Our 750 members across 33 locations are dedicated to solving our clients' toughest science and engineering challenges. Consistently ranked by Engineering News Record in the top 150 firms, we offer a values-based, collaborative, and flexible work environment with professional growth opportunities. If you thrive working alongside a smart and caring team, Foth may be the place for you. Join our team and experience the Foth difference that contributes to our impressive 92+% member retention rate!

Foth is seeking a client-focused business development leader to grow and manage strategic relationships focused on contaminated sediment sites, including riverine, harbor, and floodplain. This role is ideal for an experienced professional who understands the intricate regulatory landscape governing contaminated sediment projects and can effectively guide clients through the challenges of remedial planning, design, construction oversight, and stakeholder engagement.

You will serve as a trusted advisor, partnering with multidisciplinary teams to shape remediation strategies, lead pursuits, and support clients managing legacy remediation challenges and broader environmental portfolios. This role combines client management, business development, and strategic planning.

Flexible work location (remote or office) with approximately 25% travel.

Primary Responsibilities:

  • Business Development: Build and expand client relationships, generate opportunities, and close work to meet growth goals
  • Proposals & Presentations: Develop compelling proposals and deliver client-focused presentations
  • Client Management: Serve as primary point of contact, ensuring client satisfaction and long-term partnership success
  • Strategic Advisory: Guide clients on risk, regulatory, and stakeholder considerations; position Foth as a trusted partner
  • Project Collaboration: Partner with project managers to ensure successful project execution from pursuit through completion
  • Regulatory Awareness: Maintain knowledge of contaminated sediment management regulations to support compliant, forward-looking solutions
  • Strategic Planning: Contribute to internal market strategy and growth initiatives
  • Technical Support: Participate in key remediation phases
  • Team Development: Mentor team members and support a culture of continuous improvement

Required Qualifications:

  • Bachelor's degree in Engineering, Environmental Science, Geology, or related field
  • 10+ years of consulting experience
  • Experience with contaminated sediment investigation and remedial design
  • Client-facing project management and proposal development experience

Preferred Qualifications:

  • 15+ years of consulting experience
  • Proven success in building and maintaining client relationships

All Foth Companies are equal opportunity employers, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, or any other characteristic protected by law. Qualified women, minorities, persons with disabilities, and veterans are encouraged to apply. All locations are tobacco-free. Subject to applicable state law, all applicants who have received a written offer of employment and a copy of Foth's Drug and Alcohol-Free Workplace Program Policy, will be required to undergo testing for commonly abused controlled substances. Applicants must complete the required drug testing within two business days of offer acceptance. Foth will pay for all drug testing, which will be conducted by a licensed independent medical laboratory that follows testing requirements in accordance with applicable state law.

Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Notice to Third Party Recruiters/Agencies: Foth does not accept unsolicited resumes from third party recruiting firms. Absent a signed recruiting agreement coordinated through Foth, Foth reserves the right to pursue and hire candidates without financial obligation to third party recruiters or agencies.

Artificial Intelligence: Foth uses artificial intelligence and other technology-assisted tools in connection with parts of our recruiting and hiring process, including to assist with reviewing application materials, identifying potentially qualified candidates, sourcing candidates, and supporting interview preparation. These tools are used to support, but do not replace, human decision-making, and all employment decisions are made by qualified human reviewers. Where required by law, we will provide additional information regarding the use of these tools, and applicants may contact us with questions or request reasonable accommodation regarding their use.

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