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Client Manager Jobs in Rialto, CA (NOW HIRING)

City Wide Facility Solutions

Client Service Manager

Riverside, CA · On-site

$75K - $150K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Join a Company That Values Responsibility The Client Service Manager is responsible for the business operations of an assigned client contracted service area. This position provides field support ...

Rezolut

Client Service Relations

Pomona, CA · On-site

$23/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Client Success Manager Rezolut is looking for a high-energy, organized, and dynamic Client Success Manager to join the mobile imaging team and provide inside-sales support. This role will be ...

New

NRI 3PL

Client Services Coordinator

Fontana, CA · On-site

$21 - $25.50/hr

Manages client relationships by effectively handling all client interactions, including higher level troubleshooting issues and collaborating with other departments * Coordinates flow of inventory ...

iStaffing

Staffing Assistant Branch Manager

Rialto, CA · On-site

$24 - $26/hr

  • Medical

  • Dental

  • Vision

  • PTO

Position Summary Responsible for overseeing daily operations of a light industrial staffing branch, including client management, recruiting, employee supervision, sales growth, and operational ...

Rezolut

Client Service Relations

Pomona, CA · On-site

$23/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Rezolut is looking for a high-energy, organized, and dynamic Client Success Manager to join the mobile imaging team and provide inside-sales support. This role will be responsible for engaging and ...

New

Aveanna Healthcare

Client Coordinator (West Region)

Corona, CA · On-site

$23 - $24/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Overview Position Overview The Bilingual -Client Coordinator is primarily responsible for management of the recruitment, hiring, staffing and scheduling of caregivers that meet the client's needs.

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Client Manager information

See Rialto, CA salary details

$33.1K

$66.3K

$107.3K

How much do client manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for client manager in Rialto, CA is $66,286.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,100.00 and $78,200.00 per year, depending on experience, location, and employer.

What does a client manager do?

A Client Manager is responsible for maintaining and growing relationships with an organization’s clients. They serve as the main point of contact, ensuring clients' needs are met and addressing any issues or concerns. Their duties often include managing client accounts, communicating regularly with clients, coordinating with internal teams to deliver products or services, and identifying opportunities for upselling or cross-selling. The goal of a Client Manager is to foster client satisfaction and loyalty, ultimately contributing to the company’s growth.

What are some common challenges client managers face when handling multiple client accounts simultaneously?

Client Managers often juggle several client accounts at once, which can present challenges such as managing competing priorities, ensuring consistent communication, and meeting diverse expectations. Time management and organization skills are crucial, as is the ability to quickly adapt to different client needs and industry sectors. Building strong relationships with both clients and internal teams helps mitigate misunderstandings and ensures deadlines and deliverables are met. Regular check-ins, clear documentation, and proactive problem-solving are key strategies to successfully navigate these challenges.

What are the key skills and qualifications needed to thrive as a client manager, and why are they important?

To excel as a Client Manager, you need strong relationship-building, account management, and negotiation skills, typically supported by a degree in business or a related field. Familiarity with CRM software, project management tools, and data analysis systems is commonly required. Exceptional communication, problem-solving abilities, and emotional intelligence help you stand out when managing client expectations and fostering loyalty. These skills and qualities are crucial for maintaining client satisfaction, growing business accounts, and ensuring long-term partnerships.

What is the difference between Client Manager vs Account Executive?

AspectClient ManagerAccount Executive
Primary RoleMaintains client relationships, ensures client satisfaction, manages ongoing accountsGenerates new business, acquires new clients, presents products/services
Required SkillsCustomer service, communication, relationship managementSales, negotiation, presentation skills
Work EnvironmentLong-term client engagement, account management teamsSales pitches, client meetings, prospecting
Industry UsageCommon in consulting, marketing, techCommon in sales, advertising, tech

While both roles involve client interaction, a Client Manager focuses on maintaining and growing existing client relationships, ensuring satisfaction and retention. An Account Executive primarily works on acquiring new clients and closing sales. Understanding these differences helps in choosing the right career path or job search focus.

How do I become a client manager?

To become a client manager, typically one needs a bachelor's degree in business, marketing, or a related field, along with experience in customer service or sales. Strong communication, relationship management skills, and proficiency with CRM software are important. Gaining relevant certifications, such as Certified Client Management Professional (CCMP), can also enhance prospects.

Is a client manager a good job?

A client manager is a professional responsible for maintaining client relationships, ensuring customer satisfaction, and supporting business growth. The role often requires strong communication, problem-solving skills, and familiarity with customer management tools. It can offer stable employment and opportunities for advancement in various industries.

What is the role of a client manager?

A client manager is responsible for maintaining and strengthening relationships with clients, understanding their needs, and ensuring their satisfaction. They coordinate communication between clients and internal teams, often using CRM tools, and work to retain clients and identify opportunities for account growth.
More about Client Manager jobs

What are the most commonly searched types of Client jobs in Rialto, CA?

The most popular types of Client jobs in Rialto, CA are:

What cities near Rialto, CA are hiring for Client Manager jobs?

Cities near Rialto, CA with the most Client Manager job openings:

Client Manager jobs near you
Infographic showing various Client Manager job openings in Rialto, CA as of August 2026, with employment types broken down into 85% Full Time, 14% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $66,286 per year, or $31.9 per hour.

Client Service Manager

City Wide Facility Solutions

Riverside, CA • On-site

$75K - $150K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 21 days ago

Job description

Join a Company That Values Responsibility

The Client Service Manager is responsible for the business operations of an assigned client contracted service area. This position provides field support including – training, guidance with starting new clients, inspections of Contractor performance and compliance with client requirements, trouble-shooting customer request/complaints, coordinating site visits, and developing long-term relationships with clients and Contractors. Additional responsibilities include negotiating contracts, procuring supplies from clients and ensuring high client satisfaction. Hunting for transactional business and developing 10-15 new clients.
Essential Responsibilities

  • Develop and maintain strong working relationships with Independent Contractors by communicating expectations, providing coaching, and resolving issues.
  • Conduct quality inspections to ensure services are performed according to client specifications and City Wide standards.
  • Partner daily with Facility Solutions Managers and fellow Second Shift Managers to communicate client concerns, contractor performance, and operational priorities.
  • Execute City Wide's New Start Policy, Customer Complaint Policy, STAR Policy, and other operational procedures.
  • Manage client requests, service concerns, new client starts, and priority accounts requiring additional attention.
  • Make recommendations regarding contractor assignments, performance improvement, and contractor replacement when necessary.
  • Ensure compliance with client policies, cleaning specifications, safety requirements, and approved equipment and chemicals.
  • Utilize City Wide's CRM to complete inspections, upload photos, document service issues, and maintain accurate records.
  • Represent City Wide professionally while building long-term relationships with clients and Independent Contractors.
  • Perform additional duties as assigned to support operational excellence.
What We're Looking For

  • Manage all aspects of assigned client relationships, including client retention, expansion and diversification of City Wide building solutions and/or products.
  • Hunt for transactional business with 10-15 new clients requesting services from our 20 plus products.
  • Formulate and manage an effective service strategy and schedule tailored to each client.
  • Negotiate and enter into agreements with clients for additional services – determine pricing, staffing and logistics.
  • Manage all Contractor relationships including – Interview and hire, negotiate pricing and other contract terms, manage agreements, develop service specifications, client compliance, verify Contractor compliance, and remove/replace Contractors as necessary.
  • Ensure a standard of excellence in quality and client satisfaction, through detailed quality control inspections of client sites and consistently follow through with all promises to clients.
  • Supervise and direct Night Managers; ensure the client’s strategy is executed and all services are performed correctly.
  • Ensure adequate (internal and external) staffing needs to service clients.
  • Promote the sale of, procure and monitor supplies for clients.
  • Effectively communicate all client issues with Contractors and the Director of Operations (or owner); promptly address any client issues or problems that arise.
  • Use City Wide’s CRM to perform client inspections, adding extra charges, NM routing, etc.
  • Schedule each non-routine activity in client facilities using Outlook.
  • Update and keep current all CRM details, Visit Summary Sheets and Exhibit A’s. Ensure MSDS sheets for each client serviced in janitor closets are complete, accurate and that all items are properly labeled.
  • Notify Sales Executives of potential accounts in your territory, especially new construction.
  • Discuss quality control surveys with your clients and encourage them to take the time to respond when they are received.
  • Communicate client survey responses to the Director of Operations, Night Managers and Contractors.
  • Develop and implement a plan with the Director of Operations and the Night Managers to resolve any client complaints or deficiencies in service and actively monitor compliance.
  • Approve Night Managers and/or Service Representatives pay sheets; ensure accuracy.
  • Assist Accounting in collecting clients’ past due invoices and payment invoices for Contractors.
  • Maintain updated route sheets, key/alarm sheets, and monthly planner for each client.
  • Participate and be present in monthly IC paydays.
MEASUREMENTS

  • Maintain Lost Business to greater than 90% of your route. (TRR)
  • Increase OS (other sales) sales on a monthly basis. Monthly minimum sales expectation is $50,000 per month.
  • Start 1 New Contractor per quarter.
Requirements

  • 3-5 plus year’s sales and management experience in building maintenance, facility management or equivalent experience.
  • High School diploma required, AA/bachelor’s degree highly desirable.
  • Highly detail oriented and excellent follow-through on commitments.
  • Positive and outgoing personality; great at building relationships.
  • Excellent verbal and strong written communication skills.
  • Proficient in Microsoft Office and knowledge of CRM database.
  • Must have reliable transportation, a valid California Driver’s License and Vehicle Insurance.
Physical Demands

  • Constant sitting, bending, standing, etc. Ability to lift 50 pounds, work outdoors for 4 hours per day.
Benefits

  • Competitive salary compensation
  • Commissions and quarterly bonus opportunity
  • 401(k) with potential company match and profit sharing
  • Company contribution toward Medical, Dental, and Vision Insurance ($330/month)
  • Company-paid Life Insurance
  • 12 Days Paid Time Off (PTO) and 5 Days sick all earned time
  • Monthly mileage reimbursement program
  • Company Apple phone and technology
Why City Wide?

At City Wide Facility Solutions, we're more than a commercial cleaning company—we're a facility management company that helps businesses simplify the management of their facilities through a network of trusted service providers.
As a Client Service Manager, you'll play an important role in protecting client relationships, prospecting, supporting our Independent Contractors, and ensuring every client receives the exceptional service they expect. If you're looking for a position that offers independence, responsibility, and the opportunity to make a meaningful impact every day, we'd love to hear from you.

*Please apply at https://apply.workable.com/citywide/j/72E3793821