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Client Manager Jobs in Laurel, MD (NOW HIRING)

The Lead CM will lead a team of client managers across assigned products toward the goals of: * Risk Detection & Mitigation * Opportunity Identification for Contract Expansion * Proactive Connections ...

The Lead CM will lead a team of client managers across assigned products toward the goals of: * Risk Detection & Mitigation * Opportunity Identification for Contract Expansion * Proactive Connections ...

The Lead CM will lead a team of client managers across assigned products toward the goals of: * Risk Detection & Mitigation * Opportunity Identification for Contract Expansion * Proactive Connections ...

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The Client Relationship Manager (Leadership) role is a strategic position based in Maryland, designed for an experienced professional with extensive insurance industry knowledge, particularly in ...

Be Seen First

The Client Relationship Manager (Leadership) role is a strategic position based in Maryland, designed for an experienced professional with extensive insurance industry knowledge, particularly in ...

Showing results 21-40

Client Manager information

See Laurel, MD salary details

$32.7K

$65.5K

$106.1K

How much do client manager jobs pay per year?

As of Aug 9, 2026, the average yearly pay for client manager in Laurel, MD is $65,538.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,600.00 and $77,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client manager, and why are they important?

To excel as a Client Manager, you need strong relationship-building, account management, and negotiation skills, typically supported by a degree in business or a related field. Familiarity with CRM software, project management tools, and data analysis systems is commonly required. Exceptional communication, problem-solving abilities, and emotional intelligence help you stand out when managing client expectations and fostering loyalty. These skills and qualities are crucial for maintaining client satisfaction, growing business accounts, and ensuring long-term partnerships.

What does a client manager do?

A Client Manager is responsible for maintaining and growing relationships with an organization’s clients. They serve as the main point of contact, ensuring clients' needs are met and addressing any issues or concerns. Their duties often include managing client accounts, communicating regularly with clients, coordinating with internal teams to deliver products or services, and identifying opportunities for upselling or cross-selling. The goal of a Client Manager is to foster client satisfaction and loyalty, ultimately contributing to the company’s growth.

What is the difference between Client Manager vs Account Executive?

AspectClient ManagerAccount Executive
Primary RoleMaintains client relationships, ensures client satisfaction, manages ongoing accountsGenerates new business, acquires new clients, presents products/services
Required SkillsCustomer service, communication, relationship managementSales, negotiation, presentation skills
Work EnvironmentLong-term client engagement, account management teamsSales pitches, client meetings, prospecting
Industry UsageCommon in consulting, marketing, techCommon in sales, advertising, tech

While both roles involve client interaction, a Client Manager focuses on maintaining and growing existing client relationships, ensuring satisfaction and retention. An Account Executive primarily works on acquiring new clients and closing sales. Understanding these differences helps in choosing the right career path or job search focus.

What are some common challenges client managers face when handling multiple client accounts simultaneously?

Client Managers often juggle several client accounts at once, which can present challenges such as managing competing priorities, ensuring consistent communication, and meeting diverse expectations. Time management and organization skills are crucial, as is the ability to quickly adapt to different client needs and industry sectors. Building strong relationships with both clients and internal teams helps mitigate misunderstandings and ensures deadlines and deliverables are met. Regular check-ins, clear documentation, and proactive problem-solving are key strategies to successfully navigate these challenges.

How to become a client manager?

To become a client manager, typically one needs a bachelor's degree in business, marketing, or a related field, along with experience in customer service or sales. Strong communication, relationship management skills, and proficiency with CRM software are important. Gaining relevant certifications or training can also enhance job prospects.

Is a client manager a good job?

A client manager is a professional responsible for maintaining client relationships, ensuring customer satisfaction, and supporting business growth. The role often requires strong communication, problem-solving skills, and familiarity with customer management tools. It can offer stable employment and opportunities for advancement in various industries.
What are the most commonly searched types of Client jobs in Laurel, MD? The most popular types of Client jobs in Laurel, MD are:
What cities near Laurel, MD are hiring for Client Manager jobs? Cities near Laurel, MD with the most Client Manager job openings:
Infographic showing various Client Manager job openings in Laurel, MD as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $65,538 per year, or $31.5 per hour.

Client Manager, Employee Benefits

Baldwin

Bethesda, MD

Full-time

Posted 3 days ago

New


Job description

The Client Manager, Employee Benefits services the employee benefit needs of our clients in a prompt and efficient manner. The Client Manager, Employee Benefits prepares all client presentations, including claim reports and renewal details, as well as preparing client data for marketing efforts to seek alternative coverages and plans.

Position Summary:

The Client Manager, Employee Benefits services the employee benefit needs of our clients in a prompt and efficient manner. The Client Manager, Employee Benefits prepares all client presentations, including claim reports and renewal details, as well as preparing client data for marketing efforts to seek alternative coverages and plans.

Principal Responsibilities:

  • Manage client service calendar including new client onboarding, processing and negotiating renewals for all lines of coverage, compliance alerts and updates, 5500 filings, plan documentation (SPDs, SBCs, Wrap Documents, certificates of insurance, policies, etc.), and Open Enrollment preparation and execution.
  • Prepare and present executive summaries for clients, including claim experience, benchmarking, rate renewals and exhibits, plan design alternatives, contribution modeling, and renewal recommendations.
  • Manage all policy activity aspects of assigned accounts
  • Present risks to the insurance marketplace for quoting, as needed
  • Communicate clear expectations to the client regularly, professionally, and proactively.
  • Maintain a priority for accuracy, timeliness and completion when interacting with current and prospective clients, the firm and insurance company partners, demonstrating strong organizational skills with high attention to detail
  • Manage client inquiries and work with insurance partners and/or internal teams to resolve client issues.
  • Conduct effective enrollment meetings, as needed with prepared collateral
  • Review existing programs to determine if additional lines of insurance should be added, and solicit proposals from the marketplace to suit the needs of the client.
  • Cultivate strong relationships with clients and insurance company partners
  • Responsible for knowing the requirements and attributes of all insurance company partners while maintaining in depth knowledge of the company and their website resources
  • Look for opportunities to improve the firm, business segment and processes. Brings issues and discrepancies to appropriate leadership


Education, Experience, Skills and Abilities Requirements:

  • Strong presentation skills, both verbal and written communications
  • Current state License required
  • Bachelor's degree preferred plus 2+ years of related experience
  • Moderate to advanced knowledge of Microsoft Word, Excel, Publisher, Outlook, and PowerPoint and ability to learn any other appropriate insurance company and firm software systems
  • Demonstrates firm's core values, exuding behavior that is aligned with corporate culture
PRIMARY RESPONSIBILITIES & PERCENTAGE OF TIME PER PRIMARY RESPONSIBILITY:
  • Manage client service calendar including new client onboarding, processing and negotiating renewals for all lines of coverage, compliance alerts and updates, 5500 filings, plan documentation (SPDs, SBCs, Wrap Documents, certificates of insurance, policies, etc.), and Open Enrollment preparation and execution.
  • Prepare and present executive summaries for clients, including claim experience, benchmarking, rate renewals and exhibits, plan design alternatives, contribution modeling, and renewal recommendations.
  • Manage all policy activity aspects of assigned accounts
  • Present risks to the insurance marketplace for quoting, as needed
  • Communicate clear expectations to the client regularly, professionally, and proactively.
  • Maintain a priority for accuracy, timeliness and completion when interacting with current and prospective clients, the firm and insurance company partners, demonstrating strong organizational skills with high attention to detail
  • Manage client inquiries and work with insurance partners and/or internal teams to resolve client issues.
  • Conduct effective enrollment meetings, as needed with prepared collateral
  • Review existing programs to determine if additional lines of insurance should be added, and solicit proposals from the marketplace to suit the needs of the client.
  • Cultivate strong relationships with clients and insurance company partners
  • Responsible for knowing the requirements and attributes of all insurance company partners while maintaining in depth knowledge of the company and their website resources
  • Look for opportunities to improve the firm, business segment and processes.
  • Brings issues and discrepancies to appropriate leadership
MANAGEMENT AND SUPERVISORY SCOPE:
  • Insert
FINANCIAL AND BUDGET ACCOUNTABILITY:
  • Yes/No

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The Baldwin Group will not accept unsolicited resumes from any source other than directly from a candidate who applies on our career site. Any unsolicited resumes sent to The Baldwin Group, including unsolicited resumes sent via any source from an Agency, will not be considered and are not subject to any fees for any placement resulting from the receipt of an unsolicited resume.