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Client Manager Jobs in Chapin, SC (NOW HIRING)

Client Executive

Columbia, SC · On-site

$70K - $96K/yr

Supporting the business priorities of Branch Managers, Production team members, and the client service function * Growing revenue by successfully counseling clients on additional lines of insurance ...

New

Ability to manage competing accountabilities and prioritize client requests through the timely delivery of accurate responses and solutions. * Educate client on specific digital adoption strategies ...

Ability to manage competing accountabilities and prioritize client requests through the timely delivery of accurate responses and solutions. * Educate client on specific digital adoption strategies ...

Client Coordinator

Columbia, SC · On-site

$17 - $22.75/hr

Client Coordinator ID: 38045331 Location: Columbia, SC More about this job > Description About Us ... Motivation to meet and/or exceed case management targets or metrics * Excellent written and verbal ...

Client Service Associate 1

Columbia, SC · On-site

$11.75 - $16.25/hr

Client Success Associates will be responsible for managing, maintaining, and growing client relationships with local education agency (school district) and/or state agency stakeholders. This will be ...

Client Consultant

Lexington, SC · On-site

$76K - $88K/yr

The Role As a Client Consultant, you'll learn, grow, and earn -- all at once. Our training blends ... You'll manage your own local territory, build relationships with business owners and their teams ...

Client Coordinator

Columbia, SC · On-site

$17 - $22.75/hr

Analyze data to maximize employee and client hours worked * Balance multiple situations at once and ... Motivation to meet and/or exceed case management targets or metrics * Excellent written and verbal ...

Client Partner Global Title: Client Partner Division & Department: Education Sales Status ... Managing Director Location: Remote - Anywhere in the contiguous US Role Specifics: This position is ...

Showing results 21-40

Client Manager information

See Chapin, SC salary details

$29.4K

$58.8K

$95.2K

How much do client manager jobs pay per year?

As of Aug 10, 2026, the average yearly pay for client manager in Chapin, SC is $58,815.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $69,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client manager, and why are they important?

To excel as a Client Manager, you need strong relationship-building, account management, and negotiation skills, typically supported by a degree in business or a related field. Familiarity with CRM software, project management tools, and data analysis systems is commonly required. Exceptional communication, problem-solving abilities, and emotional intelligence help you stand out when managing client expectations and fostering loyalty. These skills and qualities are crucial for maintaining client satisfaction, growing business accounts, and ensuring long-term partnerships.

What does a client manager do?

A Client Manager is responsible for maintaining and growing relationships with an organization’s clients. They serve as the main point of contact, ensuring clients' needs are met and addressing any issues or concerns. Their duties often include managing client accounts, communicating regularly with clients, coordinating with internal teams to deliver products or services, and identifying opportunities for upselling or cross-selling. The goal of a Client Manager is to foster client satisfaction and loyalty, ultimately contributing to the company’s growth.

What is the difference between Client Manager vs Account Executive?

AspectClient ManagerAccount Executive
Primary RoleMaintains client relationships, ensures client satisfaction, manages ongoing accountsGenerates new business, acquires new clients, presents products/services
Required SkillsCustomer service, communication, relationship managementSales, negotiation, presentation skills
Work EnvironmentLong-term client engagement, account management teamsSales pitches, client meetings, prospecting
Industry UsageCommon in consulting, marketing, techCommon in sales, advertising, tech

While both roles involve client interaction, a Client Manager focuses on maintaining and growing existing client relationships, ensuring satisfaction and retention. An Account Executive primarily works on acquiring new clients and closing sales. Understanding these differences helps in choosing the right career path or job search focus.

What are some common challenges client managers face when handling multiple client accounts simultaneously?

Client Managers often juggle several client accounts at once, which can present challenges such as managing competing priorities, ensuring consistent communication, and meeting diverse expectations. Time management and organization skills are crucial, as is the ability to quickly adapt to different client needs and industry sectors. Building strong relationships with both clients and internal teams helps mitigate misunderstandings and ensures deadlines and deliverables are met. Regular check-ins, clear documentation, and proactive problem-solving are key strategies to successfully navigate these challenges.

How to become a client manager?

To become a client manager, typically one needs a bachelor's degree in business, marketing, or a related field, along with experience in customer service or sales. Strong communication, relationship management skills, and proficiency with CRM software are important. Gaining relevant certifications or training can also enhance job prospects.

Is a client manager a good job?

A client manager is a professional responsible for maintaining client relationships, ensuring customer satisfaction, and supporting business growth. The role often requires strong communication, problem-solving skills, and familiarity with customer management tools. It can offer stable employment and opportunities for advancement in various industries.
What cities near Chapin, SC are hiring for Client Manager jobs? Cities near Chapin, SC with the most Client Manager job openings:
Infographic showing various Client Manager job openings in Chapin, SC as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 17% Part Time, and 1% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $58,815 per year, or $28.3 per hour.

Client Service Manager

SPS North America

West Columbia, SC • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago


Job description

Location: West Columbia
Job Type: Full-Time
Position Summary
We are seeking an experienced Client Service Manager to lead daily operations supporting mail services, logistics, indexing, imaging, records management, and workplace experience. This leadership role is responsible for driving operational excellence by managing production teams, ensuring contractual service levels are achieved, fostering a culture of accountability, and delivering an exceptional client experience.
The ideal candidate is a hands-on operations leader with strong people management skills, a continuous improvement mindset, and the ability to manage high-volume production environments while building high-performing teams. This role serves as the primary escalation point for operational issues and partners closely with clients and internal stakeholders to ensure service excellence.
Key Responsibilities
Operations Leadership
  • Lead and manage the daily operations of mail, logistics, indexing, imaging, and records management services.
  • Provide leadership and direction to production staff to ensure daily operational goals, quality standards, and service level agreements (SLAs) are consistently achieved.
  • Manage workflow, staffing, and resource allocation to maximize productivity and operational efficiency.
  • Monitor operational performance, turnaround times, and productivity metrics while identifying opportunities for continuous improvement.
  • Ensure compliance with company policies, client requirements, and operational procedures.

Team Leadership & Development
  • Lead, coach, mentor, and develop supervisors and production staff to build a high-performing team.
  • Establish clear performance expectations and hold employees accountable for operational results.
  • Conduct regular performance evaluations, provide coaching, and implement development plans.
  • Lead weekly team meetings and operational huddles to communicate priorities, recognize achievements, and drive engagement.
  • Develop succession plans and cultivate future leaders within the organization.
  • Foster a culture of accountability, collaboration, innovation, and continuous improvement.

Client Service & Continuous Improvement
  • Serve as the primary escalation point for client service issues and operational concerns.
  • Build strong relationships with clients by delivering exceptional service and proactively resolving issues.
  • Drive continuous improvement initiatives that enhance quality, efficiency, and customer satisfaction.
  • Lead operational change initiatives that improve business processes and support organizational growth.
  • Take ownership of achieving contractual commitments, operational KPIs, and financial objectives.

Process & Quality Management
  • Maintain and update operational documentation, standard operating procedures (SOPs), and process workflows.
  • Ensure compliance with quality standards, regulatory requirements, and internal controls.
  • Conduct root cause analysis and incident investigations to identify corrective and preventive actions.
  • Participate in regression testing and validation activities following system enhancements or operational changes.
  • Support new client implementations and operational transitions as required.

Required Qualifications
  • Minimum 5 years of operations leadership experience in a supervisory, management, or similar leadership role.
  • Experience managing high-volume production, mail services, logistics, records management, financial operations, or business process outsourcing environments.
  • Proven ability to lead, coach, and develop high-performing teams.
  • Strong understanding of SLA management, quality assurance, productivity metrics, and continuous improvement methodologies and comfort building and participating in Quarterly Business Reviews.
  • Experience managing employee performance, conflict resolution, and team development.
  • Strong analytical, organizational, and problem-solving skills.
  • Excellent verbal and written communication skills.
  • Proficiency with Microsoft Office Suite, including Excel, Outlook, PowerPoint, and Power BI.
  • Ability to work flexible schedules, including weekends and holidays, to support client processing requirements.
  • Ability to lift up to 40 pounds.

Preferred Qualifications
  • Experience within financial services, document processing, records management, mail operations, business process outsourcing (BPO), or workplace experience environments.
  • Experience with imaging, document management, workflow, and tracking software.
  • Knowledge of network systems, business applications, and production support environments.
  • Experience supporting system implementations, process improvements, or new business transitions.
  • Lean, Six Sigma, or continuous improvement experience is a plus.

Core Competencies
  • Operations Leadership
  • Client Relationship Management
  • Team Leadership & Employee Development
  • Performance Management
  • Continuous Improvement
  • Change Management
  • SLA & KPI Management
  • Production & Workflow Management
  • Quality Assurance
  • Problem Solving & Root Cause Analysis
  • Process Documentation
  • Communication & Collaboration
  • Accountability & Results Orientation

Why Join Us?
This is an excellent opportunity to join a dynamic organization where you'll play a key leadership role in driving operational excellence, developing high-performing teams, and delivering exceptional client service. You'll have the opportunity to influence process improvements, lead change initiatives, and make a meaningful impact on business performance while supporting a collaborative and customer-focused culture.
Other Duties:
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
WHAT WE OFFER
  • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities.
  • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do.
  • We Recognize Talent: We offer a variety of recognition programs for all levels of employees.
  • Paid Time Off: Full time: Minimum of 80 hours/calendar year. Part time/temporary: Minimum of 1 hour for every 30 hours worked. PTO amounts may increase based on tenure and/or the assigned account. PTO allows employees to take approved time off for any reason.
  • Bonuses: Are available for employee and client referrals for current employees.
  • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking Pre-Tax Plans, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, and Entertainment Discounts.
    • Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering.

About SPS
SPS is a global workplace solutions and business transformation company operating in more than 20 countries. Across North America, we help clients enhance workplace experiences and business operations through services including workplace support, physical and digital mailroom solutions, intelligent document processing, reception and concierge services, and other business support offerings.
Our clients include leading organizations across banking, insurance, legal, higher education, professional services, and many Fortune 500 companies.
At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity.
SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law.
Colorado only:We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool.
To ensure a fair and authentic interview process, applicants may not use AI tools or any other form of real-time assistance during interviews. SPS team members may use transcription or note-taking technology solely to support accurate interview documentation. No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. SPS uses the Greenhouse Applicant Tracking System to facilitate application management and recruiting workflows. Human recruiters and hiring managers review applications and exercise independent judgment throughout the hiring process
SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time.
To view our privacy policy, click on the link below: Data Privacy Statement
Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.