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Client Manager Jobs in Andover, MN (NOW HIRING)

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Client Manager information

See Andover, MN salary details

$34.1K

$68.2K

$110.5K

How much do client manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for client manager in Andover, MN is $68,248.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,500.00 and $80,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client manager, and why are they important?

To excel as a Client Manager, you need strong relationship-building, account management, and negotiation skills, typically supported by a degree in business or a related field. Familiarity with CRM software, project management tools, and data analysis systems is commonly required. Exceptional communication, problem-solving abilities, and emotional intelligence help you stand out when managing client expectations and fostering loyalty. These skills and qualities are crucial for maintaining client satisfaction, growing business accounts, and ensuring long-term partnerships.

What does a client manager do?

A Client Manager is responsible for maintaining and growing relationships with an organization’s clients. They serve as the main point of contact, ensuring clients' needs are met and addressing any issues or concerns. Their duties often include managing client accounts, communicating regularly with clients, coordinating with internal teams to deliver products or services, and identifying opportunities for upselling or cross-selling. The goal of a Client Manager is to foster client satisfaction and loyalty, ultimately contributing to the company’s growth.

What is the difference between Client Manager vs Account Executive?

AspectClient ManagerAccount Executive
Primary RoleMaintains client relationships, ensures client satisfaction, manages ongoing accountsGenerates new business, acquires new clients, presents products/services
Required SkillsCustomer service, communication, relationship managementSales, negotiation, presentation skills
Work EnvironmentLong-term client engagement, account management teamsSales pitches, client meetings, prospecting
Industry UsageCommon in consulting, marketing, techCommon in sales, advertising, tech

While both roles involve client interaction, a Client Manager focuses on maintaining and growing existing client relationships, ensuring satisfaction and retention. An Account Executive primarily works on acquiring new clients and closing sales. Understanding these differences helps in choosing the right career path or job search focus.

What are some common challenges client managers face when handling multiple client accounts simultaneously?

Client Managers often juggle several client accounts at once, which can present challenges such as managing competing priorities, ensuring consistent communication, and meeting diverse expectations. Time management and organization skills are crucial, as is the ability to quickly adapt to different client needs and industry sectors. Building strong relationships with both clients and internal teams helps mitigate misunderstandings and ensures deadlines and deliverables are met. Regular check-ins, clear documentation, and proactive problem-solving are key strategies to successfully navigate these challenges.

How to become a client manager?

To become a client manager, typically one needs a bachelor's degree in business, marketing, or a related field, along with experience in customer service or sales. Strong communication, relationship management skills, and proficiency with CRM software are important. Gaining relevant certifications or training can also enhance job prospects.

Is a client manager a good job?

A client manager is a professional responsible for maintaining client relationships, ensuring customer satisfaction, and supporting business growth. The role often requires strong communication, problem-solving skills, and familiarity with customer management tools. It can offer stable employment and opportunities for advancement in various industries.
What cities near Andover, MN are hiring for Client Manager jobs? Cities near Andover, MN with the most Client Manager job openings:
Infographic showing various Client Manager job openings in Andover, MN as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 16% Part Time, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $68,248 per year, or $32.8 per hour.

Client and Community Relations Manager

Senior Helpers - Stillwater, MN

Stillwater, MN • On-site

Other

Life, Retirement, PTO

Re-posted yesterday


Job description

The Client & Community Relations Manager is responsible for ensuring an exceptional client experience while supporting the growth of the business through client retention, service expansion, referral development, and community engagement. This role serves as the primary relationship manager for clients and families while representing Senior Helpers within the community to strengthen referral partnerships and generate new client opportunities.

This is a salaried plus commission position.

Position includes

  • 401(k) 
  • Paid Time Off
  • Group Life Insurance
  • Pay On Demand     
  • Bonus structure
  • Varied Discount Programs

Job Duties:

Primary Responsibilities

Client Relations & Retention

  • Manage the client experience from admission through ongoing service delivery.
  • Conduct clients Start of Care (first) visits, deliver client binder, introduce caregiver(s) and follow-up contact within the first 30 days.
  • Maintain regular communication with clients and families to ensure satisfaction and promptly address concerns.
  • Conduct quarterly client quality assurance visits and reassessments to evaluate service quality, client satisfaction, safety concerns, and changing care needs.
  • Update care plans as needed in collaboration with the RN Care Manager and Director of Operations.
  • Identify opportunities to increase service hours based on client needs and changes in condition.
  • Visit clients in hospitals, rehabilitation centers, senior living communities, and other care settings to support continuity of care and identify opportunities for additional services.
  • Review client utilization and service trends to identify lost hours, service gaps, and growth opportunities.
  • Lead service recovery efforts and work collaboratively with office staff to resolve client concerns.

Caregiver Support & Quality Assurance

  • When visiting clients, observe client/caregiver interactions to ensure care plans are being followed, company policies are adhered to, and services meet Senior Helpers standards.
  • Provide feedback regarding caregiver performance, client compatibility, and training needs.
  • Partner with the Director of Operations and HR to support caregiver engagement, recognition programs, and retention initiatives.
  • Assist with caregiver development and training efforts as needed.

Community Relations & Business Development

  • Represent Senior Helpers at networking events, community programs, senior expos, educational presentations, and other outreach activities.
  • Develop and maintain relationships with referral sources including senior living communities, rehabilitation facilities, healthcare providers, veterans' organizations, fiduciaries, and community partners.
  • Conduct routine outreach visits and follow-up activities with referral partners to strengthen relationships and generate new client referrals.
  • Track referral activity and maintain communication with referral sources regarding client outcomes and service successes.
  • Support community education programs, caregiver support groups, and other events that enhance Senior Helpers' visibility and reputation.
  • Respond to service inquiries and assist with lead follow-up to support agency growth goals.
  • Work with the Owner to achieve established goals for referrals, client growth, and service hours.

Other Responsibilities

  • Participate in team meetings and contribute to agency growth initiatives.
  • Maintain accurate documentation and client records.
  • Perform other duties as assigned.

Qualifications

  • Previous experience in home care, healthcare, senior services, or a related industry preferred.
  • Experience in client relations, account management, customer service, community outreach, or business development preferred.
  • Excellent communication, relationship-building, and follow-up skills.
  • Strong organizational skills with the ability to prioritize multiple responsibilities.
  • Demonstrated problem-solving and conflict-resolution abilities.
  • Ability to work independently while collaborating effectively with a team.
  • Proficiency in Microsoft Office and ability to learn company software systems.
  • Valid driver's license, reliable transportation, and ability to travel throughout the service territory.
  • Bachelor's degree or equivalent professional experience preferred.

Why Work for Senior Helpers of Stillwater?

  • Great Place to Work® Certified
  • Autonomy—We encourage our team members’ independence and believe in our team to complete their job duties without micromanaging.
  • Task Variety—We provide an engaging workday that uses your various skill sets to avoid monotony.

About Senior Helpers of Stillwater:

We are an independently owned and operated franchisee of SH Franchising, LLC dba Senior Helpers®. Senior Helpers® has been the nation's premier franchisor of in-home senior care franchisees since 2005, with locations across the country. Our services range from specialized care for those with chronic diseases to companion services for seniors looking for assistance with daily activities. Our mission is to provide compassionate care and improve the quality of life for our clients, their families, and our employees.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.