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Client Management Jobs in Chicago, IL (NOW HIRING)

Generic Managerial Skills, If any Strategic leadership, executive client management, P&L ownership, large-scale delivery governance, senior stakeholder engagement, people leadership, and Change ...

Client Partner

Chicago, IL ยท On-site

$131K - $201K/yr

Generic Managerial Skills, If any Strategic leadership, executive client management, P&L ownership, large-scale delivery governance, senior stakeholder engagement, people leadership, and Change ...

This role combines client management, business development, and strategic planning. Flexible work location (remote or office) with approximately 25% travel . Primary Responsibilities: * Business ...

This role combines client management, business development, and strategic planning. Flexible work location (remote or office) with approximately 25% travel. Primary Responsibilities: * Business ...

REQUIREMENTS * 3+ years of experience in Customer Success, Client Management, HR Technology, Talent Acquisition Technology, Recruitment Marketing, Digital Marketing, or a related field. * Experience ...

REQUIREMENTS * 3+ years of experience in Customer Success, Client Management, HR Technology, Talent Acquisition Technology, Recruitment Marketing, Digital Marketing, or a related field. * Experience ...

REQUIREMENTS * 3+ years of experience in Customer Success, Client Management, HR Technology, Talent Acquisition Technology, Recruitment Marketing, Digital Marketing, or a related field. * Experience ...

Client Manager

Chicago, IL ยท On-site

$50K - $80K/yr

REQUIREMENTS * 3+ years of experience in Customer Success, Client Management, HR Technology, Talent Acquisition Technology, Recruitment Marketing, Digital Marketing, or a related field. * Experience ...

REQUIREMENTS * 3+ years of experience in Customer Success, Client Management, HR Technology, Talent Acquisition Technology, Recruitment Marketing, Digital Marketing, or a related field. * Experience ...

Client Partner, Travel vertical

Chicago, IL ยท On-site

$128K - $250K/yr

Client relationship management and business development: manage client relationships, build a portfolio up to $50M+, own the opportunity management cycle: Prospect-Evaluate-Propose-Close * Client ...

Client Relationship Management * Serve as the main contact for assigned clients, delivering consultative advice on contracts, plan structure, renewals, and escalated issues. * Build and maintain ...

Showing results 41-60

Client Management information

See Chicago, IL salary details

$61.3K

$72.2K

$80.9K

How much do client management jobs pay per year?

As of Aug 19, 2026, the average yearly pay for client management in Chicago, IL is $72,167.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,000.00 and $77,300.00 per year, depending on experience, location, and employer.

What is client management?

Client management refers to the processes and strategies used by businesses or professionals to build, maintain, and grow relationships with their clients. This role involves understanding client needs, providing excellent service, addressing concerns, and ensuring client satisfaction to foster long-term partnerships. Effective client management can lead to increased loyalty, repeat business, and valuable referrals. It often includes activities like regular communication, account management, and problem-solving to meet both client and company goals.

What are the key skills and qualifications needed to thrive in client management, and why are they important?

To thrive in Client Management, you need strong relationship-building abilities, strategic thinking, and a background in business or communications, often supported by a relevant degree. Familiarity with CRM software, data analysis tools, and project management systems is typically required. Exceptional communication, problem-solving, and negotiation skills help professionals stand out in this role. These skills ensure effective client retention, satisfaction, and business growth in a competitive marketplace.

What are some common challenges faced in a client management role, and how can I effectively address them?

One of the most common challenges in client management is balancing multiple client expectations and priorities while ensuring clear communication and timely delivery. You may also encounter situations where clients have shifting needs or unforeseen issues arise. To address these challenges effectively, it's important to set transparent expectations early, maintain proactive communication, and collaborate closely with internal teams. Building strong relationships and demonstrating reliability helps foster trust, making it easier to navigate occasional setbacks or changes in project scope.

What is the difference between Client Management vs Customer Service Representative?

AspectClient ManagementCustomer Service Representative
CredentialsRelevant experience, certifications in account management or salesCustomer service training, communication skills
Work EnvironmentBusiness settings, client meetings, account oversightCall centers, retail, support desks
Employer & IndustryConsulting firms, financial services, B2B companiesRetail, telecom, hospitality
Search & Comparison IntentManaging client relationships, account growthHandling customer inquiries, issue resolution

While both roles involve interaction with clients or customers, Client Management focuses on building long-term relationships and managing accounts, often in a B2B context. Customer Service Representatives primarily address immediate customer needs and resolve issues, typically in a retail or support environment. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

What are the most commonly searched types of Client Management jobs in Chicago, IL?

The most popular types of Client Management jobs in Chicago, IL are:

What are popular job titles related to Client Management jobs in Chicago, IL?

For Client Management jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Client Management jobs in Chicago, IL look for?

The top searched job categories for Client Management jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Client Management jobs?

Cities near Chicago, IL with the most Client Management job openings:

Infographic showing various Client Management job openings in Chicago, IL as of August 2026, with employment types broken down into 100% Full Time. Highlights an 74% In-person, 15% Hybrid, and 11% Remote job distribution, with an average salary of $72,167 per year, or $34.7 per hour.

Client Manager - Employee Benefits

The Plexus Groupe

Port Barrington, IL โ€ข On-site

$70K - $100K/yr

Other

Retirement

Posted yesterday

New


Job description

The Plexus Groupe is looking for candidates who dream big. We have an opening for a Client Manager within the Employee Benefits Practice at our Deer Park headquarters location, but candidates will also be considered for our Chicago office.
Do you enjoy strategizing with clients on best-in-class solutions? Do you want to be part of a company growing faster than ever? If you are a team player and task-master, you prefer a balance of working with data and people, you thrive in a fast-paced environment with deadlines, and you have strong attention to details and follow through, please keep reading...
Summary:
Responsible for supporting the designated team's business objectives and client management principles such that revenue and profit expectations are achieved - in so doing is responsible for personally managing a dedicated book of business. This position is also responsible for mentoring and directing other teammates.
Job Responsibilities:
  • Workflow Management and Training - ensures all internal work processes are understood across the client management team and adhered to in order to promote consistency of effort; regularly achieve quality standards and produce desired results for our clients.
  • Client Persistency - ensures the proper attention, processes and feedback mechanisms are in place in order to maintain a persistency rate consistent with practice expectations. Due to the relationship nature of this profession, the colleague is expected to spend seventy-five percent of their time working on and interacting with clients.
  • Client Satisfaction - ensures an honest, straight-forward and open relationship exists with all clients in order to promote a strong working partnership between the client and The Plexus Groupe's assigned client team - it is expected that such transparency will promote positive client satisfaction and mutual trust.
  • Vendor Management - ensures business partnerships are maintained with all key carriers and third - party vendors in order to best promote the interests of our clients, to pro-actively identify and address issues in an effective manner and to ensure their client management team remains current on any planned/announced changes by a vendor which might impact their clients.
  • Industry Knowledge and Application - dedicates necessary time and energy to remain abreast of key changes across the industry, (including competitive practices and regulatory or legislative changes), and works diligently to assess the impact such changes will have on our clients, our Employee Benefits Practice and The Plexus Groupe as a whole.
  • Client Meetings and Presentations - Actively supports the client management team to ensure all key interactions between The Plexus Groupe and our clients are constructive, thoughtful and produce the expected value and results.
Required Experience:
  • BA/BS degree or equivalent experience.
  • 3+ years of client management experience, with 5+ years of general Employee Benefits Brokerage experience
  • Proven professional history of success at managing client relationships.
  • Possess a proven understanding of fundamental benefit laws, regulations and compliance standards.
  • This role will be required to travel 15% of the time.
  • State Life and Health Producers license is required; industry professional designation a plus.
  • Ability to communicate with all levels of an organization, verbally and in writing required.
  • Excellent attention to detail is required.
  • Proficient in MS Office Suite, especially Excel and PowerPoint.
  • Ability to calculate customized financial analysis and present an interpretation of the data and its meaning.

The Plexus Groupe is driving the next chapter in the insurance industry with innovation, passion, and excellence. If you are looking to make an impact, and if you seek the freedom and flexibility of a progressive firm with the prowess, technology, and resources of an industry leader, we should talk.
Compensation and Benefits:
The approximate annual salary range for this position is $70,000 - $100,000. Please note the range provided is a good faith estimate at the time of the posting. Actual compensation within that range is based on a wide variety of factors unique to each candidate, including but not limited to, individual qualifications, depth of experience, knowledge, skills, applicable certifications, and physical work location(s).
The Plexus Groupe offers a comprehensive benefits package and perks for regular, full-time positions. Please access the following link for additional details: https://www.plexusgroupe.com/why/careers/
At The Plexus Groupe, we believe in putting people first, focusing on value, service and lasting partnerships, providing authentic leadership, embracing a team approach to drive accountability and innovation, and delivering straight talk to our clients and employees. Learn more about why we are #ProudlyPlexus
The Plexus Groupe is a Top 100 independent insurance advisory firm, backed by our knowledgeable team, cutting-edge resources, and a global network of partnerships. We specialize in comprehensive services across Benefit Administration Technology, Business Insurance, Employee Benefits, Private Client, and Retirement Services.
As a proud partner of Assurex Global-the world's largest association of privately held insurance brokers-our risk management professionals provide tailored solutions to meet the diverse needs of our clients worldwide.
Headquartered in Deer Park, IL, with additional offices across the U.S. The Plexus Groupe is an equal opportunity employer. Visit www.plexusgroupe.com to learn more.