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Client Integration Manager Jobs in Michigan (NOW HIRING)

DocNetwork

Client Success Manager

Ann Arbor, MI

$6.5K/mo

Our suite of products integrate seamlessly to help ensure the health and safety of the participants ... Title: Client Success Manager Status : Full-Time Location: Ann Arbor, MI (Hybrid) Starting Pay ...

DocNetwork

Client Success Manager

Ann Arbor, MI · On-site

$6.5K/mo

Our suite of products integrate seamlessly to help ensure the health and safety of the participants ... Title: Client Success Manager Status : Full-Time Location: Ann Arbor, MI (Hybrid) Starting Pay ...

Actalent

Integration Technician

Milford, MI

$26 - $29/hr

Manage and complete 5-10 work tickets daily, depending on the complexity of the tasks. Essential ... client and talent service. The company is an equal opportunity employer and will consider all ...

Proof

Client Service Operations Manager

Southfield, MI · On-site

Client Service Operations, Manager Client Service Operations Southfield, Michigan Full-Time ABOUT ... integrations with leading legal software. Today, Proof delivers over 60,000 documents per month ...

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Client Integration Manager information

What are some common challenges a Client Integration Manager faces during the onboarding process?

Client Integration Managers often navigate complex technical requirements and diverse client expectations during onboarding. A key challenge is ensuring seamless communication between internal teams (like development and support) and the client's stakeholders to address integration needs and troubleshoot issues efficiently. They must also coordinate project timelines and manage multiple integrations simultaneously, balancing customization requests with standardized best practices. Building strong client relationships and proactively addressing potential roadblocks are essential to a successful integration process.

What is the difference between Client Integration Manager vs Client Services Manager?

AspectClient Integration ManagerClient Services Manager
Primary FocusImplementing and integrating client solutionsManaging ongoing client relationships and support
ResponsibilitiesTechnical onboarding, system setup, process integrationCustomer support, account management, satisfaction enhancement
Required SkillsTechnical knowledge, project management, communicationCustomer service, relationship building, problem-solving
Work EnvironmentProject-based, technical teams, client sites

The Client Integration Manager primarily focuses on onboarding and integrating clients' systems, ensuring smooth technical implementation. In contrast, the Client Services Manager concentrates on maintaining ongoing client relationships and satisfaction. Both roles require strong communication skills, but the Integration Manager leans more toward technical expertise, while the Services Manager emphasizes customer support and relationship management.

What are the key skills and qualifications needed to thrive as a Client Integration Manager, and why are they important?

To thrive as a Client Integration Manager, you need expertise in project management, client onboarding processes, and a solid understanding of business systems, often supported by a bachelor’s degree in business or a related field. Familiarity with integration platforms, CRM tools, and data mapping software, along with relevant certifications like PMP or ITIL, is typically required. Strong communication, problem-solving, and relationship-building skills help foster client satisfaction and drive successful implementations. These competencies ensure seamless client integrations, efficient project delivery, and long-term client partnerships.

What does a Client Integration Manager do?

A Client Integration Manager is responsible for overseeing the seamless onboarding and integration of new clients into a company’s systems, processes, or services. They act as the primary point of contact between the client and internal teams, ensuring all technical and operational requirements are met. Their duties often include project management, troubleshooting issues, coordinating with various departments, and providing ongoing support to ensure client satisfaction and successful integration.
What job categories do people searching Client Integration Manager jobs in Michigan look for? The top searched job categories for Client Integration Manager jobs in Michigan are:
What cities in Michigan are hiring for Client Integration Manager jobs? Cities in Michigan with the most Client Integration Manager job openings:
Client Integration Manager jobs near you
Infographic showing various Client Integration Manager job openings in Michigan as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.
Client Success Manager

Client Success Manager

DocNetwork

Ann Arbor, MI

$6.5K/mo

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted yesterday

Job description

DocNetwork, through the CampDoc and SchoolDoc platforms, provides innovative health and safety solutions to a diverse group of organizations, which include traditional day and residential camps, YMCAs, JCCs, Girl Scouts, Boy Scouts, parks and recreation facilities, colleges and universities, and K-12 public, private, and charter schools.

Our suite of products integrate seamlessly to help ensure the health and safety of the participants for the organizations we serve.

Our team, headquartered in Ann Arbor, MI, is united by a shared commitment to getting curious—about our clients, our teammates, our product, and ourselves—and to delivering beyond expectations by creating solutions where our customers, company, and community all win. We choose to stay mindful in how we show up each day and to communicate openly with clarity and respect, building trust across our teams. Above all, we believe great work happens when we build connections—with one another and with those we serve—fostering a supportive, inclusive environment where collaboration and a shared mission drive our success.

With a full range of insurance benefits (Medical, Dental, Vision, Life, Short-term Disability & Pet) plus additional perks to boot (Flex PTO, Professional Development and Wellness Budgets, 401k with company match, Volunteer Time Off, and much more!) we think you'll love being a part of our team.

Title: Client Success Manager

Status: Full-Time

Location: Ann Arbor, MI (Hybrid)

Starting Pay Range: $50,000-60,000 base salary + up to $6,500 bonus potential

We are looking for a strategic, results-driven Client Success Manager to ensure a seamless and impactful experience for the clients we serve.

As part of a collaborative pod, alongside an Implementation Specialist and reporting to a Client Success Lead, you will be the primary point of contact for our clients. Your mission is to understand the clients' objectives, address pain points, and guide them in using our platform to support the health and safety of their participants. By aligning their needs with our products, you will help them unlock the full value of our solutions.

You may be a good fit for this role if:

  • You are passionate about helping clients succeed and driving business impact.
  • You enjoy finding creative ways to retain and grow your client base.
  • You believe great client relationships start with clear, timely, and thoughtful communication.
  • You welcome the exciting challenge of managing 120+ clients.
  • You love being the go-to expert, understanding needs quickly and matching clients with the perfect solutions.
  • You adapt easily to change. The rapid and unpredictable nature of a fast-growing tech company excites you.

Responsibilities

  • Work collaboratively with your Client Success Manager and Lead to support a portfolio of 120+ accounts.
  • Own the client relationship from onboarding to renewal, serving as the primary point of contact.
  • Drive retention and growth by implementing proactive strategies that enhance client satisfaction and engagement.
  • Build meaningful connections with clients by communicating proactively throughout each stage of the account lifecycle with clarity and kindness.
  • Document client interactions thoroughly to maintain alignment across teams and ensure a seamless experience.
  • Identify client needs and collaborate within your pod and internal teams to find solutions that improve their experience.
  • Manage client escalations with care, knowing when to involve leadership or other departments.
  • Educate clients on new features and drive adoption of existing functionality.
  • Guide clients as a trusted consultant based on client business needs and usage patterns.
  • Collect and share client feedback to inform strategic and continuous product improvements.
  • Foster a collaborative and inclusive work environment that supports teamwork and innovation.
  • Support the broader Client Experience team by flexing across Client Success, Customer Support, and Training, including assisting with support emails/calls during the peak season (summer).
  • Attend conferences and industry events occasionally to represent our company and deepen client relationships

Required Skills and Experience

  • Proven experience in client success, account management, or customer experience roles, demonstrating the ability to build strong relationships, drive customer retention, and identify opportunities for growth.
  • Experience in a SaaS company is a plus.
  • Strong communication, consultative and relationship-building skills.
  • A problem-solving mindset with a proactive approach to client engagement.
  • Tech-savvy with the appetite and aptitude to become an expert in our platform. Experience using Zendesk, Salesforce, or Jira is a plus.
  • Ability to triage client issues and coordinate with other departments towards resolution.
  • Adaptability and comfort in fast-paced, evolving environments.
  • Excellent organizational and time management skills. Proven ability to manage multiple client projects simultaneously and meet competing deadlines.

Excited? We can't wait to hear from you!
If you like what you've seen so far, we feel compelled to boast that:

  • We're 10x recipients of SPARK's FastTrack Award.
  • We have an office dog named Munki. He is soft and little.
  • Our office pantry is stocked with delicious snacks.
  • We made our boss a Paper Plate Award that says "You're pretty cool" and it has frog stickers on it.

So throw your hat in the ring – we'd love to meet you!

Originals Wanted

DocNetwork is invested in creating an open environment of mindfulness, originality, and collaboration where team members can bring their whole selves to work. We are proud to partner with our diverse client base, supporting each organization, and the individuals who make up their communities. We believe that our success depends on our commitment to these values.

DocNetwork has adopted inclusive hiring practices including standardized interview questions, bias-recognition training, and casting wider recruitment nets to ensure that all have a place in our mission.