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Client Integration Manager Jobs in Michigan (NOW HIRING)

Excelacom

OSS/BSS, CRM/CPQ, etc). * Form relationships with account teams and conduct regular pipeline ... integration projects and ensuring the highest levels of satisfaction. * Skilled in creating ...

Proof

Client Service Operations Manager

Southfield, MI · On-site

Client Service Operations, Manager Client Service Operations • Southfield, Michigan • Full-Time ... integrations with leading legal software. Today, Proof delivers over 60,000 documents per month ...

EHTC

Tax Manager - Private Client Services

Ada, MI · On-site

The Tax Manager serves as a trusted advisor to clients and their professional teams while ... client needs and deliver integrated solutions. * Lead, supervise, mentor, and develop tax ...

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Client Integration Manager information

What are some common challenges a Client Integration Manager faces during the onboarding process?

Client Integration Managers often navigate complex technical requirements and diverse client expectations during onboarding. A key challenge is ensuring seamless communication between internal teams (like development and support) and the client's stakeholders to address integration needs and troubleshoot issues efficiently. They must also coordinate project timelines and manage multiple integrations simultaneously, balancing customization requests with standardized best practices. Building strong client relationships and proactively addressing potential roadblocks are essential to a successful integration process.

What is the difference between Client Integration Manager vs Client Services Manager?

AspectClient Integration ManagerClient Services Manager
Primary FocusImplementing and integrating client solutionsManaging ongoing client relationships and support
ResponsibilitiesTechnical onboarding, system setup, process integrationCustomer support, account management, satisfaction enhancement
Required SkillsTechnical knowledge, project management, communicationCustomer service, relationship building, problem-solving
Work EnvironmentProject-based, technical teams, client sites

The Client Integration Manager primarily focuses on onboarding and integrating clients' systems, ensuring smooth technical implementation. In contrast, the Client Services Manager concentrates on maintaining ongoing client relationships and satisfaction. Both roles require strong communication skills, but the Integration Manager leans more toward technical expertise, while the Services Manager emphasizes customer support and relationship management.

What are the key skills and qualifications needed to thrive as a Client Integration Manager, and why are they important?

To thrive as a Client Integration Manager, you need expertise in project management, client onboarding processes, and a solid understanding of business systems, often supported by a bachelor’s degree in business or a related field. Familiarity with integration platforms, CRM tools, and data mapping software, along with relevant certifications like PMP or ITIL, is typically required. Strong communication, problem-solving, and relationship-building skills help foster client satisfaction and drive successful implementations. These competencies ensure seamless client integrations, efficient project delivery, and long-term client partnerships.

What does a Client Integration Manager do?

A Client Integration Manager is responsible for overseeing the seamless onboarding and integration of new clients into a company’s systems, processes, or services. They act as the primary point of contact between the client and internal teams, ensuring all technical and operational requirements are met. Their duties often include project management, troubleshooting issues, coordinating with various departments, and providing ongoing support to ensure client satisfaction and successful integration.
What are popular job titles related to Client Integration Manager jobs in Michigan? For Client Integration Manager jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Client Integration Manager jobs in Michigan look for? The top searched job categories for Client Integration Manager jobs in Michigan are:
What cities in Michigan are hiring for Client Integration Manager jobs? Cities in Michigan with the most Client Integration Manager job openings:
Client Integration Manager jobs near you
AUDIOVISUAL SYSTEMS ESTIMATOR

AUDIOVISUAL SYSTEMS ESTIMATOR

Bluewater Technologies Group

Wixom, MI • On-site

Full-time

Posted 8 days ago

Job description

Position Title: Audiovisual Systems Estimator
Team: A/V Integration
Manager: VP of Operations, Integration
Office Location: Wixom, MI

Who We Are

Bluewater Technologies Group, Inc., founded in 1985, is the only woman-owned business of its kind, bringing together multiple industry-leading teams under one roof. Our mission is simple: unlock the potential of spaces. That potential might mean helping organizations communicate more clearly, operate more efficiently, or even monetize their environments in new ways. From large-scale events and brand activations to workplace environments and permanent installations, we transform spaces into places that connect, inspire, and perform.

At Bluewater, you’ll find planners, makers, and innovators working side by side—blending creativity, technology, and strategy to deliver experiences that matter. Rooted in our EPIC values (Excellence, Passion, Integrity, Collaboration— and Fun!), we’re driven by a shared purpose: to make people smile.

Role Summary

Responsible for working with sales, engineering, and purchasing, to assemble materials lists with associated pricing, and assist in providing complete proposal / quote package set up where needed.

  • Assist engineering in determining the necessary labor costing needed to complete the job according to company and customer expectations.
  • Work with engineering and installation managers to locate and vet pricing from subcontractors as part of pre-sales quoting.
  • Able to extract and assemble material lists from specifications and drawings
  • Set up quotes for engineering review
  • Will review incoming AIA contract bids (bid Spec Work), that affect quotes including
    • Payment terms and conditions
    • Change order allowable markups after base contract sale
    • Prevailing wage adherence in pricing structure
    • Bonding requirements
    • Liquidated damages
    • Project schedules
    • Safety Requirements / Certifications
    • Daily job reporting requirements that need to be done by lead techs or project managers
    • Submittal requirements
    • Testing Requirements along with required Testing tools
    • Commissioning Requirements
    • Training Requirements
    • Warranties – work with/coordinate turnover to Managed Services Group
  • Assemble initial submittals to the client that include materials lists and associated cut sheets.
  • Once shop drawing submittals are completed by BWT Engineers, responsible for sending that submittal to client per contract
  • Assist in finding remote subcontractors and certified MBE subcontractors where required
  • Travel requirements that BWT staff will need for the project

Key Responsibilities

  • Responsible for reviewing sales SOW
  • Responsible to correct and alert sales and engineering teams if SOW is in question
  • Perform field surveys for sales and engineering departments when required for estimating purposes
  • Assist the Installation Manager in maintaining sub-contractor relations and availability
  • Other duties as required or assigned by company management

Skills & Qualifications

  • Audiovisual Installation experience preferred
  • General estimating knowledge
  • Audiovisual systems Including:
    • Experience in commercial audio systems
    • Television and display system technology
    • Familiar with control systems technology
    • Prefer basic knowledge of LED
  • General Knowledge of construction
  • Excellent written and verbal communication skills
  • Must be responsible, self-motivated, self-starter, personable and well organized
  • Superior customer service skills to deal with both internal and external customers
  • Ability to manage multiple tasks simultaneously
  • Strong interpersonal skills; ability to work with diverse groups
  • Proficiency in the use of personal computers including such programs as MS Word, Excel, Project, PowerPoint and Outlook
  • Must be able to effectively handle stressful situations
  • Must be able to read and effectively interpret general business documentation
  • Valid and current driver’s license

Why Join Us

  • Support A/V projects that define client experiences and drive company growth.
  • Be part of an innovative, growth-focused culture that prioritizes continuous improvement and partnership between Operations and Sales.
  • Play a strategic role in strengthening collaboration, innovation, and operational excellence across the organization.
  • Competitive compensation, comprehensive benefits, and ongoing support for certifications and leadership development.
  • Thrive in a collaborative, People-Centric culture built on our EPIC values: Excellence, Passion, Integrity, and Collaboration - while Having Fun!
  • Enjoy the flexibility of our hybrid work policy, with a balance of in-office collaboration and work-from-home days designed to support productivity, teamwork, and work-life balance.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

  • Ability to sit or stand for extended periods.
  • Occasional walking on level surfaces during the workday.
  • Occasional reaching above shoulder height or below waist level for filing or storing materials.
  • Position may occasionally require lifting up to 25 pounds (files, equipment, or computer materials).
  • Proper lifting techniques required.

Additional Information

This job description is intended to describe the general nature and level of work performed by individuals assigned to this position. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Leadership reserves the right to modify, add, or remove duties as necessary to meet business needs. All employment at Bluewater Technologies Group, Inc. is at-will and subject to company policies and procedures.

Apply today to join Bluewater Technologies and help us create memorable experiences that leave a lasting impression!

Bluewater Technologies Group, Inc. is a woman-owned business that is an Equal Opportunity Employer committed to creating a diverse, equitable, inclusive, and welcoming company culture. We do not discriminate against candidates and employees because of their gender, gender identity, race, disability status, ethnicity, national origin, age, sexual orientation, education, religion, veteran status, or any other protected status under the law. We are committed to building a work environment where everyone’s thoughts, ideas, and perspectives matter, while ensuring that all individuals are treated fairly, have access to the same opportunities, and are given the resources they need to succeed in th