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Client Integration Manager Jobs in Michigan (NOW HIRING)

Integration Architect

Troy, MI · On-site +1

$67 - $86.50/hr

... client-focused solutions that make a difference for businesses worldwide ... From refining how you manage your contingent workforce to strengthening your employer brand to ...

Industry/Sector Not Applicable Specialism Product Innovation Management Level Director & Summary At ... You create a healthy working environment while maximising client satisfaction. You cultivate the ...

MI · On-site

$100K - $135K/yr

... managed services and direct placement services to global 2000 corporations. For consultants and ... You will be working on multiple projects as a project leader and/or developer in Support of Client ...

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Client Integration Manager information

What are some common challenges a Client Integration Manager faces during the onboarding process?

Client Integration Managers often navigate complex technical requirements and diverse client expectations during onboarding. A key challenge is ensuring seamless communication between internal teams (like development and support) and the client's stakeholders to address integration needs and troubleshoot issues efficiently. They must also coordinate project timelines and manage multiple integrations simultaneously, balancing customization requests with standardized best practices. Building strong client relationships and proactively addressing potential roadblocks are essential to a successful integration process.

What is the difference between Client Integration Manager vs Client Services Manager?

AspectClient Integration ManagerClient Services Manager
Primary FocusImplementing and integrating client solutionsManaging ongoing client relationships and support
ResponsibilitiesTechnical onboarding, system setup, process integrationCustomer support, account management, satisfaction enhancement
Required SkillsTechnical knowledge, project management, communicationCustomer service, relationship building, problem-solving
Work EnvironmentProject-based, technical teams, client sites

The Client Integration Manager primarily focuses on onboarding and integrating clients' systems, ensuring smooth technical implementation. In contrast, the Client Services Manager concentrates on maintaining ongoing client relationships and satisfaction. Both roles require strong communication skills, but the Integration Manager leans more toward technical expertise, while the Services Manager emphasizes customer support and relationship management.

What are the key skills and qualifications needed to thrive as a Client Integration Manager, and why are they important?

To thrive as a Client Integration Manager, you need expertise in project management, client onboarding processes, and a solid understanding of business systems, often supported by a bachelor’s degree in business or a related field. Familiarity with integration platforms, CRM tools, and data mapping software, along with relevant certifications like PMP or ITIL, is typically required. Strong communication, problem-solving, and relationship-building skills help foster client satisfaction and drive successful implementations. These competencies ensure seamless client integrations, efficient project delivery, and long-term client partnerships.

What does a Client Integration Manager do?

A Client Integration Manager is responsible for overseeing the seamless onboarding and integration of new clients into a company’s systems, processes, or services. They act as the primary point of contact between the client and internal teams, ensuring all technical and operational requirements are met. Their duties often include project management, troubleshooting issues, coordinating with various departments, and providing ongoing support to ensure client satisfaction and successful integration.
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What job categories do people searching Client Integration Manager jobs in Michigan look for? The top searched job categories for Client Integration Manager jobs in Michigan are:
What cities in Michigan are hiring for Client Integration Manager jobs? Cities in Michigan with the most Client Integration Manager job openings:

System Integration Manager III

TGW Logistics Group

Grand Rapids, MI • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 8 days ago


Job description

The Systems Integration Manager III is a senior technical and project leader responsible for ensuring the successful delivery of highly complex material handling solutions. This role oversees integration across all engineering disciplines, manages critical client relationships, and drives strategic decisions to achieve committed functionality, performance, and availability. The SIM III serves as the primary technical authority during project execution, mentors team members, and contributes to organizational best practices and continuous improvement initiatives. This position requires advanced technical expertise, strong leadership capabilities, and the ability to influence both internal and external stakeholders.
What you'll be handling
  • Provide expert-level validation of proposed solutions for technical feasibility and operational performance.
  • Review and approve design assumptions, system requirements, functional scope, and acceptance criteria.
  • Lead synchronization of engineering efforts across mechanical, controls, software, and third-party suppliers to ensure solution integrity.
  • Drive resolution of complex open points, risk items, and change requests with minimal oversight.
  • Lead readiness activities for customer takeover, ensuring operational stability and performance compliance.
  • Monitor and analyze system data and KPIs; implement corrective actions and strategic improvements.
What you'll need
  • Bachelor's Degree in Engineering, or related field, or equivalent work experience.
  • Minimum of seven (7) years of prior experience in systems integration, project engineering, or high-level design or operation of diverse intralogistics systems at varying levels of automation.
  • Strong knowledge of AutoCAD and simulation tools.
  • Exceptional analytical, strategic, and problem-solving skills.
  • Excellent communication, negotiation, and presentation abilities.
  • Ability to lead multidisciplinary and intercultural teams effectively.
What you'll receive
TGW offers full medical, dental, and vision benefits, 401K with company match, tuition reimbursement, competitive pay with PTO package offerings, along with safety shoe, protective eyewear, and fitness reimbursement.
TGW is an equal opportunity employer.
In this position, you can expect the following benefits, among others.
Additional benefits
All benefits