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Client Integration Manager Jobs in Michigan (NOW HIRING)

Collabera

MI · On-site

$100K - $135K/yr

... managed services and direct placement services to global 2000 corporations. For consultants and ... You will be working on multiple projects as a project leader and/or developer in Support of Client ...

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Client Integration Manager information

What are some common challenges a Client Integration Manager faces during the onboarding process?

Client Integration Managers often navigate complex technical requirements and diverse client expectations during onboarding. A key challenge is ensuring seamless communication between internal teams (like development and support) and the client's stakeholders to address integration needs and troubleshoot issues efficiently. They must also coordinate project timelines and manage multiple integrations simultaneously, balancing customization requests with standardized best practices. Building strong client relationships and proactively addressing potential roadblocks are essential to a successful integration process.

What is the difference between Client Integration Manager vs Client Services Manager?

AspectClient Integration ManagerClient Services Manager
Primary FocusImplementing and integrating client solutionsManaging ongoing client relationships and support
ResponsibilitiesTechnical onboarding, system setup, process integrationCustomer support, account management, satisfaction enhancement
Required SkillsTechnical knowledge, project management, communicationCustomer service, relationship building, problem-solving
Work EnvironmentProject-based, technical teams, client sites

The Client Integration Manager primarily focuses on onboarding and integrating clients' systems, ensuring smooth technical implementation. In contrast, the Client Services Manager concentrates on maintaining ongoing client relationships and satisfaction. Both roles require strong communication skills, but the Integration Manager leans more toward technical expertise, while the Services Manager emphasizes customer support and relationship management.

What are the key skills and qualifications needed to thrive as a Client Integration Manager, and why are they important?

To thrive as a Client Integration Manager, you need expertise in project management, client onboarding processes, and a solid understanding of business systems, often supported by a bachelor’s degree in business or a related field. Familiarity with integration platforms, CRM tools, and data mapping software, along with relevant certifications like PMP or ITIL, is typically required. Strong communication, problem-solving, and relationship-building skills help foster client satisfaction and drive successful implementations. These competencies ensure seamless client integrations, efficient project delivery, and long-term client partnerships.

What does a Client Integration Manager do?

A Client Integration Manager is responsible for overseeing the seamless onboarding and integration of new clients into a company’s systems, processes, or services. They act as the primary point of contact between the client and internal teams, ensuring all technical and operational requirements are met. Their duties often include project management, troubleshooting issues, coordinating with various departments, and providing ongoing support to ensure client satisfaction and successful integration.
What are popular job titles related to Client Integration Manager jobs in Michigan? For Client Integration Manager jobs in Michigan, the most frequently searched job titles are:
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Client Integration Manager jobs near you
Service Integration Engineer

Service Integration Engineer

Collabera

MI • On-site

$100K - $135K/yr

Other

Posted 27 days ago

Job description

Company Description

About Collabera

Collabera is ranked amongst the top 10 Information Technology (IT) staffing firms in the U.S., with more than $525 million in sales revenue and a global presence that represents approximately 12,000+ professionals across North America (U.S., Canada), Asia Pacific (India, Philippines, Singapore, Malaysia), and Europe (Ireland, Netherlands, Poland, United Kingdom). We support our clients with a strong recruitment model and a sincere commitment to their success, which is why more than 75% of our clients rank us amongst their top three staffing suppliers.

Not only are we committed to meeting and exceeding our customer's needs, but also are committed to our employees' satisfaction as well. We believe our employees are the cornerstone of our success and we make every effort to ensure their satisfaction throughout their tenure with Collabera. As a result of these efforts, we have been recognized by Staffing Industry Analysts (SIA) as the "Best Staffing Firm to Work For" for five consecutive years since 2012. Collabera has over 50 offices across the globe with a presence in ten countries and provides staff augmentation, managed services and direct placement services to global 2000 corporations.

For consultants and employees, Collabera offers an enriching experience that promotes career growth and lifelong learning. Visit www.collabera.com to learn more about our latest job openings.

Awards and Recognitions

--Staffing Industry Analysts: Best Staffing Firm to Work For (2016, 2015, 2014, 2013, 2012)

--Staffing Industry Analysts: Largest U.S. Staffing Firms (2016, 2015, 2014, 2013)

--Staffing Industry Analysts: Largest Minority Owned IT Staffing Firm in the US.

Job Description

Job Overview:
You will be working on multiple projects as a project leader and/or developer in Support of Client's Software's Predix Field Agent solutions. You will interact primarily with Product Development and Professional Service organizations. You will be a deep technical expert using numerous programming languages, AWS, Chef, Thingworx, Java and custom tooling within the Client's organization.
Essential Responsibilities:
In this role, you will:
Drive performance and reliability, including developing testing plans and applying reliability frameworks across full stack deployments
Develop and support tools to support current and future products in a SaaS environment
Applying Client's UX standards to tools and dashboards where applicable, and ensuring well designed usable tools and APIs.
Lead the implementation of application performance monitoring and trend-based scaling for current and future products
Participate in the domain technical and business discussions relative to future architect direction
Responsible for executing build and release strategy for highly complex parallel and concurrent releases for Software Products in support of Predix Field Agent
Enhance and support multiple cloud-based customer environments, deploying continuous integration framework used across teams
Understand, design, and deploy full stack (Infrastructure, applications, DB, middleware, networking)
Participate in the EA (Enterprise Architecture) governance model
Writes code using programming as well as scripting languages for automation, monitoring, and integrations
Experience with CHEFDK, including cookbooks, compliance, delivery

Qualifications

Desired Characteristics: 

Technical Expertise:

Proven troubleshooting and communication skills
Proven experience Win and Linux OS
Proven skill at developing User Interfaces
Practical knowledge of networking protocols and development
Knowledge of WMI, and experience developing tools to leverage it
Experience analyzing and resolving performance issues with event-driven programs and databases.
Experience with software integrations (MES to ERP, for example)
Experience building and consuming RESTful services
Understands technical and business discussions relative to future architecture direction aligning with business goals.
Understands change management strategies 
Familiar with elements of gathering architecture requirements.
Understands architecture standards concepts to apply to project work.
Experience with ServiceNow
Professional experience as a win or Linux server admin
Practical experience for J2EE, Apache, Fuse, SSO Integration technologies, Reverse Proxies, Thingworx
Experience with monitoring tools into all layers of cloud solutions (infrastructure, application, DB, Middleware, network, etc)
SQL DBA experience
Experience delivering SaaS solutions

Additional Information

To know more about this opportunity, please contact:

Ujjwal Mane 

ujjwal.mane(at)collabera.com
973-805-7557

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