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Client Intake Assistant Jobs in Tucson, AZ (NOW HIRING)

Community Medical Services

Client Services Coordinator

Tucson, AZ · On-site

$15.75 - $21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... to complete intake process Verifies insurance eligibility through various insurance portals ... Helps maintain inventory and assist in ordering clinic supplies * Performs general office duties ...

Community Medical Services

Client Services Coordinator

Tucson, AZ · On-site

$17.50 - $23.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... to complete intake process Verifies insurance eligibility through various insurance portals ... Helps maintain inventory and assist in ordering clinic supplies * Performs general office duties ...

Community Medical Services

Client Services Coordinator**

Tucson, AZ · On-site

$17.50 - $23.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... to complete intake process Verifies insurance eligibility through various insurance portals ... Helps maintain inventory and assist in ordering clinic supplies * Performs general office duties ...

Endeavors

Case Manager/Intake Specialist

Tucson, AZ · On-site

Advocate for and facilitate client's access to wellness services and community resources and ... Provide and assist navigation to referrals. * Provides Behavioral Health and Wellness case ...

Endeavors

Case Manager/Intake Specialist

Tucson, AZ · On-site

Advocate for and facilitate client's access to wellness services and community resources and ... Provide and assist navigation to referrals. * Provides Behavioral Health and Wellness case ...

ENDEAVORS

Case Manager/Intake Specialist

Tucson, AZ · On-site

Advocate for and facilitate client's access to wellness services and community resources and ... Provide and assist navigation to referrals. * Provides Behavioral Health and Wellness case ...

Endeavors

Case Manager/Intake Specialist

Tucson, AZ · On-site

Advocate for and facilitate client's access to wellness services and community resources and ... Provide and assist navigation to referrals. * Provides Behavioral Health and Wellness case ...

Community Medical Services

Client Services Coordinator

Tucson, AZ · On-site

$17 - $21.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... to complete intake process Verifies insurance eligibility through various insurance portals ... Helps maintain inventory and assist in ordering clinic supplies * Performs general office duties ...

Community Medical Services

Client Services Coordinator

Tucson, AZ · On-site

$17 - $21.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... to complete intake process Verifies insurance eligibility through various insurance portals ... Helps maintain inventory and assist in ordering clinic supplies * Performs general office duties ...

Community Medical Services

Client Services Coordinator

Tucson, AZ

$17 - $21.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... to complete intake process Verifies insurance eligibility through various insurance portals ... Helps maintain inventory and assist in ordering clinic supplies * Performs general office duties ...

Community Medical Services

Client Services Coordinator

Tucson, AZ · On-site

$17 - $21.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... to complete intake process Verifies insurance eligibility through various insurance portals ... Helps maintain inventory and assist in ordering clinic supplies * Performs general office duties ...

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All JobsClient Intake JobsClient Intake Assistant JobsClient Intake Assistant Jobs in Tucson, AZ

Client Intake Assistant information

See Tucson, AZ salary details

$12

$23

$35

How much do client intake assistant jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for client intake assistant in Tucson, AZ is $23.72, according to ZipRecruiter salary data. Most workers in this role earn between $19.09 and $27.26 per hour, depending on experience, location, and employer.

What is a client intake assistant?

Client Intake Assistants are administrative professionals who serve as the first point of contact for new clients in organizations such as law firms, medical offices, or social service agencies. They are responsible for gathering and verifying client information, explaining services, scheduling appointments, and ensuring all necessary documentation is completed accurately. Their role is crucial in creating a positive first impression and streamlining the onboarding process for clients. Client Intake Assistants also help ensure compliance with privacy and confidentiality standards.

What are the key skills and qualifications needed to thrive as a client intake assistant, and why are they important?

To thrive as a Client Intake Assistant, you need strong organizational abilities, attention to detail, and familiarity with client management processes, often supported by a high school diploma or associate degree. Proficiency with customer relationship management (CRM) software, data entry systems, and office productivity tools is typically required. Excellent communication, active listening, and a friendly, professional demeanor help you build rapport and accurately gather client information. These skills ensure efficient, accurate client onboarding and a positive first impression for your organization.

What are some common challenges faced by a client intake assistant, and how can they be addressed?

Client Intake Assistants often encounter challenges such as managing a high volume of inquiries, accurately collecting sensitive information, and maintaining clear communication between clients and the team. Staying organized with digital tools and checklists can help ensure information is not lost or overlooked. Additionally, developing strong interpersonal skills and keeping up-to-date with the latest intake protocols can help streamline the process and provide clients with a positive first impression of the organization.

What is the difference between Client Intake Assistant vs Customer Service Representative?

AspectClient Intake AssistantCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer administrative or customer service experienceHigh school diploma; customer service experience often preferred
Work EnvironmentOffice settings, healthcare, legal, or financial industriesRetail, call centers, corporate offices, various industries
Employer & Industry UsageUsed in healthcare, legal, financial sectors for client onboardingUsed across retail, telecom, banking for customer support
Search & Comparison IntentUnderstanding client onboarding roles and responsibilitiesCustomer support and service functions

The main difference is that a Client Intake Assistant focuses on onboarding clients, gathering initial information, and setting up accounts in specialized industries like healthcare or legal. A Customer Service Representative handles ongoing support, inquiries, and issue resolution across various sectors. Both roles require strong communication skills but serve different stages of the client or customer journey.

What are the most commonly searched types of Client Intake jobs in Tucson, AZ?

The most popular types of Client Intake jobs in Tucson, AZ are:

What are popular job titles related to Client Intake Assistant jobs in Tucson, AZ?

For Client Intake Assistant jobs in Tucson, AZ, the most frequently searched job titles are:

What job categories do people searching Client Intake Assistant jobs in Tucson, AZ look for?

The top searched job categories for Client Intake Assistant jobs in Tucson, AZ are:

What cities near Tucson, AZ are hiring for Client Intake Assistant jobs?

Cities near Tucson, AZ with the most Client Intake Assistant job openings:

Client Intake Assistant jobs near you
Infographic showing various Client Intake Assistant job openings in Tucson, AZ as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 14% Part Time, and 6% Contract. Highlights an 86% Physical, 4% Hybrid, and 10% Remote job distribution, with an average salary of $49,332 per year, or $23.7 per hour.

Client Services Coordinator

Community Medical Services

Tucson, AZ • On-site

$15.75 - $21/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 23 days ago

Job description

Job Type
Full-time
Description
Shift: 7AM-3PM Monday-Friday and alternating Saturdays 5:45AM-10:15AM
Community Medical Services (CMS) is seeking a Client Services Coordinator to be the welcoming face of our clinic. Under the supervision of the Clinic Manager, you will greet clients and visitors with professionalism, compassion, and a trauma-informed approach. You'll play a key role in coordinating client care, including scheduling appointments, assisting with walk-in intakes, and addressing client concerns.
As part of our mission to help individuals recover from substance use disorders, you'll thrive in a supportive, engaging, and fulfilling work environment where your contributions are valued.
Along the way, we'll invest in your well-being through a benefits package for full-time employees that includes:
  • Subsidized medical, dental, and vision insurance
  • Health savings account
  • Short and long-term disability insurance
  • Life insurance
  • Paid sick, vacation, and holiday time
  • 401K retirement plan with match
  • Tuition and Continuing Medical Education reimbursement up to 100%
  • Employee assistance program to support your mental health and wellness
  • Ongoing professional development

We're looking for someone who:
  • Enjoys a consistent schedule.
  • Is excited to work in an outpatient setting, much like a doctor's office.
  • Remains friendly, helpful, and courteous when interacting with clients, including those who are chemically dependent.

Responsibilities:
  • Greets and attends to clients in person and over the phone
  • Answers all phone calls in a professional and courteous manner
  • Manages the patient flow of a high volume of clients in a fast-paced environment
  • May place outbound calls to schedule follow-up appointments, or to engage clients in treatment
  • Creates new client profiles and enters demographic information in electronic health record
  • Schedules appointments using electronic scheduling system
  • Completes accurate documentation of client visits in their electronic health record
  • Maintains a welcoming lobby and reception area by ensuring areas remain clean and organized.
  • Coordinates intakes on a walk-in basis, including assisting clients with completion of required documentation and scheduling with an available provider and counselor to complete intake process Verifies insurance eligibility through various insurance portals, setting up billing episodes in electronic health record
  • Establishes client payment plans and financial contracts, collects and posts payments
  • Ensures confidentiality of all client and employee information
  • Assists in the de-escalation of clients using a trauma-informed approach
  • Triages client issues to secure most appropriate solution Introduces clients to the
  • Recovery Connect engagement app and help them navigate it as needed
  • Completes end of day tasks, including reconciling deposit and payment records
  • Verifies cash in cash box at the beginning of shift and reconciles cash count at the end of the day
  • Uses appropriate incident reporting procedures when documenting unsafe or problematic incidents involving clients, clients and/or staff
  • Participates in in-service/education regarding
  • Quality Improvement or required job-focused education
  • Helps maintain inventory and assist in ordering clinic supplies
  • Performs general office duties, such as document preparation, scanning, faxing

Requirements
  • High School Diploma/GED
  • 1+ years of experience in customer service is required
  • 1+ years of front desk experience, preferably at hospital front desk or multi-physician practice is required
  • Hospital front desk or multi-physician front desk experience preferred
  • For employees in the following states (TX/OH/MN/IN/WI):
  • Motor Vehicle Valid state-issued driver's license and MVR clearance is required; a 39-month MVR is required for any applicant at the time of the interview

Skills:
  • Ability to communicate clearly and effectively between all organizational levels and with outside providers
  • Basic computer knowledge, including ability to navigate in electronic health records
  • Culturally competent and sensitive to client and employee needs
  • Demonstrated ability in medication administration accuracy and ability to maintain accurate client records
  • Excellent organizational skills, accuracy, and attention to detail
  • Problem solving, conflict resolution, time management, and strong customer service skills
  • Strong team player comfortable working in a fast-paced setting
  • Ability to maintain confidentiality to ensure compliance with HIPAA and 42 CFR
  • Flexible with the ability to work in a continuously changing environment
  • Ability to work flexible hours including nights, weekends, and holidays
  • Employees will be required to travel to the bank for cash deposits and must pass an MVR check for employment in the following states: (TX/OH/MN/IN/WI)

Tools and Equipment:
  • Frequent use of a telephone, computer, printer, fax machine and copier
  • Frequent use of the internet and various web browser software, and Microsoft Office products, including Outlook, Word, Excel, and PowerPoint
  • Frequent use of electronic health record

Physical Working Conditions and Office Setting Description:
  • Prolonged sitting, standing, frequent bending, stooping, or stretching associated with an office environment
  • Frequent and prolonged typing and operation of computer, keyboard, and telephones
  • Some lifting may be required: Employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds

#CLSTF
About Community Medical Services
Community Medical Services (CMS) is a CARF-accredited addiction treatment program providing services in the form of outpatient medication-assisted treatment and one-on-one and group counseling to those seeking help with their opioid use disorder. Headquartered in Arizona with more than 70 treatment clinics in 14 states, CMS is dedicated to meeting the challenges presented by the growing opioid epidemic in communities where treatment is lacking.
Our Commitment
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, disability status, sexual orientation, gender identity, age, protected veteran status or any other characteristic protected by law. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Other Conditions
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

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