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Client Intake Assistant Jobs in Phoenix, AZ (NOW HIRING)

Rafi Law Group PLLC

Intake Specialist

Phoenix, AZ · On-site

$47K/yr

... and assist the firm with retention of clients. This position is responsible for client intake and engagement of cases in a high volume, deadline driven environment. The ideal candidate must have ...

Rafi Law Group PLLC

Intake Specialist

Phoenix, AZ · On-site

$47K/yr

... and assist the firm with retention of clients. This position is responsible for client intake and engagement of cases in a high volume, deadline driven environment. The ideal candidate must have ...

Robert Half

Legal Assistant

Phoenix, AZ · On-site

$50K - $65K/yr

We are looking for a detail-oriented Legal Assistant to support a plaintiff-side personal injury ... The ideal candidate brings strong communication skills, prior experience in client intake, and the ...

Empower Mental Health PLLC

Case Manager

Phoenix, AZ · On-site

$50K - $55K/yr

This role manages client intake, treatment tracking, attorney and provider communication, and case ... Support operational workflows related to PI case management * Assist clients in understanding ...

Empower Mental Health

Case Manager

Phoenix, AZ

$50K - $55K/yr

This role manages client intake, treatment tracking, attorney and provider communication, and case ... Support operational workflows related to PI case management * Assist clients in understanding ...

ReGain Law Firm

Be Seen First

Intake Specialist/Sales

Chandler, AZ · On-site

$15/hr

Track, manage, and document all lead activity within the firm's intake and systems. * Assist with client onboarding and collection of required documents and information. * Maintain accurate and ...

Ankura

Conflict Analyst

Phoenix, AZ · Hybrid

$70K - $90K/yr

Act as the primary contact for the new client intake software, including provision of training to field staff on use of the software and dashboard management. * Assist with other Conflict Management ...

New

TEEMA

HealthCare Paralegal

Phoenix, AZ · On-site

Ability to manage client intake and maintain confidential medical records. * Litigation support: prepare case files and assist with submissions. * Maintain accurate billable hours, deliverables, and ...

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All JobsClient Intake JobsClient Intake Assistant JobsClient Intake Assistant Jobs in Phoenix, AZ

Client Intake Assistant information

See Phoenix, AZ salary details

$12

$24

$37

How much do client intake assistant jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for client intake assistant in Phoenix, AZ is $24.91, according to ZipRecruiter salary data. Most workers in this role earn between $20.05 and $28.65 per hour, depending on experience, location, and employer.

What are some common challenges faced by a Client Intake Assistant, and how can they be addressed?

Client Intake Assistants often encounter challenges such as managing a high volume of inquiries, accurately collecting sensitive information, and maintaining clear communication between clients and the team. Staying organized with digital tools and checklists can help ensure information is not lost or overlooked. Additionally, developing strong interpersonal skills and keeping up-to-date with the latest intake protocols can help streamline the process and provide clients with a positive first impression of the organization.

What is the difference between Client Intake Assistant vs Customer Service Representative?

AspectClient Intake AssistantCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer administrative or customer service experienceHigh school diploma; customer service experience often preferred
Work EnvironmentOffice settings, healthcare, legal, or financial industriesRetail, call centers, corporate offices, various industries
Employer & Industry UsageUsed in healthcare, legal, financial sectors for client onboardingUsed across retail, telecom, banking for customer support
Search & Comparison IntentUnderstanding client onboarding roles and responsibilitiesCustomer support and service functions

The main difference is that a Client Intake Assistant focuses on onboarding clients, gathering initial information, and setting up accounts in specialized industries like healthcare or legal. A Customer Service Representative handles ongoing support, inquiries, and issue resolution across various sectors. Both roles require strong communication skills but serve different stages of the client or customer journey.

What are the key skills and qualifications needed to thrive as a Client Intake Assistant, and why are they important?

To thrive as a Client Intake Assistant, you need strong organizational abilities, attention to detail, and familiarity with client management processes, often supported by a high school diploma or associate degree. Proficiency with customer relationship management (CRM) software, data entry systems, and office productivity tools is typically required. Excellent communication, active listening, and a friendly, professional demeanor help you build rapport and accurately gather client information. These skills ensure efficient, accurate client onboarding and a positive first impression for your organization.

What are Client Intake Assistants?

Client Intake Assistants are administrative professionals who serve as the first point of contact for new clients in organizations such as law firms, medical offices, or social service agencies. They are responsible for gathering and verifying client information, explaining services, scheduling appointments, and ensuring all necessary documentation is completed accurately. Their role is crucial in creating a positive first impression and streamlining the onboarding process for clients. Client Intake Assistants also help ensure compliance with privacy and confidentiality standards.
What are the most commonly searched types of Client Intake jobs in Phoenix, AZ? The most popular types of Client Intake jobs in Phoenix, AZ are:
What are popular job titles related to Client Intake Assistant jobs in Phoenix, AZ? For Client Intake Assistant jobs in Phoenix, AZ, the most frequently searched job titles are:
What job categories do people searching Client Intake Assistant jobs in Phoenix, AZ look for? The top searched job categories for Client Intake Assistant jobs in Phoenix, AZ are:
Client Intake Assistant jobs near you

Legal Assistant/Client Intake Specialist

LAW CENT LLC

Mesa, AZ

$12/hr

Full-time

Posted 25 days ago

Job description

We are looking for one highly motivated Legal Assistant/Client Intake Specialist who is interested in long-term employment and helping with our company's continued growth.

Our office handles client intake for multiple consumer law firms practicing on the east coast, the west coast, and everywhere in between. As the first impression for these law firms, our legal assistants are excellent communicators with friendly, outgoing, and empathetic personalities.

This position involves heavy telephone contact with potential, current, and former clients. The primary role is to speak with potential new clients (PNCs) who have contacted us for help with various issues (i.e. debt collector harassment, Lemon vehicles, credit report inaccuracies) and obtain relevant information necessary for the attorneys to conduct a free case review. The successful candidate has excellent phone and computer skills (will need to learn to navigate our proprietary database), is detail-oriented, knows how to multitask, and works well in a team-oriented/collaborative environment.

If you are interested in applying for the position, please provide an updated resume.

THIS IS A FULL TIME, IN-OFFICE POSITION. YOU MUST BE ABLE TO WORK 40 HOURS/WEEK, NO EXCEPTIONS.

Job Type: Full-time

Salary: $12.00/hour