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Client Implementation Jobs in Pennsylvania (NOW HIRING)

True Helix

Implementation Specialist

Delmont, PA · On-site

The Implementation Specialist participates in presale product demonstrations, client needs analysis, and participates in crafting and executing new and existing deployments. The software ...

True Helix

Implementation Specialist

Delmont, PA · On-site

The Implementation Specialist participates in presale product demonstrations, client needs analysis, and participates in crafting and executing new and existing deployments. The software ...

Onbe

Implementation Manager

Conshohocken, PA

The Implementations Manager is responsible for the execution of high-quality, active and timely client onboarding procedures from the kick-off to delivery. They bring impactful programs to life by ...

Onbe

Implementation Specialist

Conshohocken, PA

Summary: The Implementation Specialist is responsible for the execution of high-quality and timely client projects. The Implementation Specialist will bring all projects assigned through the ...

Onbe

Implementation Manager

Conshohocken, PA · On-site

The Implementations Manager is responsible for the execution of high-quality, active and timely client onboarding procedures from the kick-off to delivery. They bring impactful programs to life by ...

PNC Bank

Client Service Associate

Philadelphia, PA

$13.75 - $19/hr

Serves as a point of contact for clients, client teams or service partners and escalates client implementation and servicing issues as necessary to senior leadership. * Communicates with internal ...

Govini

Implementation Manager

Pittsburgh, PA · On-site

This role requires up to 50% travel to client sites across the United States. Scope of Responsibilities * Hire, train, and lead a team of software Implementation Engineers * Plan and allocate IE ...

Onbe

Implementation Specialist

Conshohocken, PA · On-site

Summary: The Implementation Specialist is responsible for the execution of high-quality and timely client projects. The Implementation Specialist will bring all projects assigned through the ...

Deloitte

Anaplan Consultant

Philadelphia, PA

Support project delivery by assisting with solution validation, issue resolution, and client implementation activities A successful candidate would possess these skills: * Ability to work ...

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Client Implementation information

Do you need a degree to be an implementation specialist?

A degree is not always required to become an implementation specialist, but many employers prefer candidates with a bachelor's degree in fields like business, IT, or related areas. Relevant skills such as project management, technical knowledge, and certifications can also be important for success in this role.

What are typical daily responsibilities in a Client Implementation role?

In a Client Implementation position, your daily tasks often include coordinating with clients to understand their requirements, managing project timelines, and delivering onboarding or training sessions. You’ll work closely with internal teams such as sales, product, and support to ensure a seamless setup and address any client questions or technical issues that arise. Documenting progress, troubleshooting problems, and providing feedback to improve processes are also common activities. This means you’ll balance client interaction, internal collaboration, and hands-on project execution every day.

What is the highest paid customer service job?

In customer service roles, senior positions such as Customer Service Directors or Managers tend to have the highest salaries, often exceeding six figures with experience and industry specialization. Customer support roles in high-demand industries like technology or finance may also offer higher compensation, especially with advanced skills or certifications.

What is the client implementation role?

A client implementation role involves coordinating the setup and deployment of products or services for clients, ensuring smooth onboarding and integration. It requires strong communication, technical skills, and knowledge of the company's systems or platforms. The role often includes project management and troubleshooting to meet client needs effectively.

What is a Client Implementation job?

A Client Implementation job involves onboarding new clients and ensuring they successfully integrate a company's products or services into their operations. This role requires coordinating between internal teams and clients to manage timelines, troubleshoot issues, and customize solutions based on client needs. Strong project management, communication, and problem-solving skills are essential. The goal is to ensure a smooth transition and a positive client experience, leading to long-term satisfaction and retention.

What does a client implementation specialist do?

A client implementation specialist is responsible for onboarding new clients, configuring products or services to meet client needs, and ensuring successful deployment. They often coordinate with sales, technical teams, and clients, utilizing tools like CRM systems and project management software to facilitate smooth implementation processes.

What are the key skills and qualifications needed to thrive in the Client Implementation position, and why are they important?

To thrive in a Client Implementation role, you need strong project management abilities, problem-solving skills, and experience in customer onboarding, often supported by a degree in business, IT, or a related field. Familiarity with CRM software, project management tools (like Asana or Jira), and sometimes industry-specific certifications can be highly beneficial. Exceptional communication, attention to detail, and the ability to manage expectations set top performers apart. These skills are essential to ensure smooth client transitions, maintain satisfaction, and drive successful adoption of services or products.

What are the most commonly searched types of Client Implementation jobs in Pennsylvania? The most popular types of Client Implementation jobs in Pennsylvania are:
What are popular job titles related to Client Implementation jobs in Pennsylvania? For Client Implementation jobs in Pennsylvania, the most frequently searched job titles are:
What job categories do people searching Client Implementation jobs in Pennsylvania look for? The top searched job categories for Client Implementation jobs in Pennsylvania are:
What cities in Pennsylvania are hiring for Client Implementation jobs? Cities in Pennsylvania with the most Client Implementation job openings:
Client Implementation jobs near you
Infographic showing various Client Implementation job openings in Pennsylvania as of June 2026, with employment types broken down into 1% As Needed, 82% Full Time, 10% Part Time, 1% Temporary, and 6% Contract. Highlights an 88% Physical, 6% Hybrid, and 6% Remote job distribution.

Implementation Project Manager

FSI Services

Cranberry Township, PA • On-site, Remote

$80K - $90K/yr

Full-time

Posted 18 days ago

Job description

The best CMMS for healthcare maintenance professionals.
Project Manager
About us:
At FSI, you'll join a team of passionate professionals dedicated to empowering efficient and safe hospital operations. FSI supports over 400 million ft² of hospital space every year to run transformative, intelligent hospital maintenance operations. FSI is the most comprehensive computerized maintenance management software (CMMS) provider for healthcare, and we're proud to serve over 1,000 hospitals with some of the largest networks in the country -- including Atrium Health, UPMC, Yale New Haven, SSM Health, UNC Health, and many others. We work directly with our customers to build customized modern technology that fits their complex needs. In 2020, FSI received significant investments to grow and expand on the foundation established since the company began in 2002. We believe our most exciting chapter is just beginning, and we're looking for talent that wants to make an impact. If you're looking for a fast-paced, innovative community with a team focused on collaboration and empowerment through technology, we encourage you to get in touch.
Your role:
The Project Manager is responsible for leading client implementation projects from initiation through delivery. This role ensures that all aspects of the project are executed on time, within scope, and within budget, while maintaining high levels of client satisfaction. The ideal candidate will have strong organizational and communication skills, along with experience managing multiple projects simultaneously. Additional tasks will include software testing, implementation, maintenance, remote and onsite customer training and general support of the facilities management software applications. Candidates should be willing to expand their role in the company, learn additional technologies, and be open to all aspects of FSI's service offerings.
Your responsibilities:
  • Manage small to medium-sized customers through end-to-end successful implementations and launches, ensuring alignment with strategic goals.
  • Develop detailed project plans, timelines, and resource allocations.
  • Coordinate internal teams and external stakeholders to ensure seamless execution.
  • Project manage implementation tasks such as data migration, product training, and organizational roll-out strategies, coordinating internal resources as necessary.
  • Configure software
  • Maintain a minimum of 70% productivity.
  • Monitor project progress, identify risks, and implement mitigation strategies.
  • Serve as the primary point of contact for clients during the implementation phase.
  • Conduct regular status meetings and provide clear, concise updates to stakeholders and team members in a timely manner.
  • Ensure all deliverables meet quality standards and client expectations.
  • Continuously improve implementation processes and methodologies.
  • Train customers in product and implementation configurations either onsite and/or virtual.
What you'll bring to the team:
  • A passion for improving healthcare through technology
  • 3+ years of project management experience, ideally focused on SaaS or enterprise applications
  • Healthcare industry experience preferred
  • CMMS familiarity preferred
  • Knowledge of Regulatory Agency Standards (NFPA, Joint Commission) is a plus
  • Ability to work across various stakeholders including Users, Engineering, Quality Assurance, and Product Management
  • Proven ability to keep multiple projects on track at the same time, with strong attention to detail
  • Ability to triage & prioritize support requests against multiple projects with a focus on customer satisfaction
  • 4-year degree or equivalent work experience
  • PMP or similar certification preferred
  • Strong understanding of project management tools (e.g., MS Project, Asana, Jira, Smartsheet)
  • Excellent communication, leadership, and problem-solving skills
Work location:
Remote. Travel will be required.
Compensation:
The compensation offered for this position will be based upon relevant experience, qualifications, and work location. The starting salary is expected to fall within the range of $80,000-$90,000.
Our values:
  • Customer inspired.
  • Solutions-first.
  • One team.
  • Impactful experts.
We look forward to hearing from you!
Don't meet all the requirements? We're all on a journey to learn constantly and have areas to develop. If you bring some of the above skills to the table and are still developing in others - APPLY ANYWAY! Learning and experience isn't a one-way path, if you believe you have the background needed to make an impact in this role, we'd love to hear from you.
FSI is an Equal Opportunity Employer:
We are committed to fostering a diverse, inclusive environment and to encourage these values in everyone on our team. We provide an environment of mutual respect where opportunities are available without regard to race, color, religion, sex, pregnancy (including childbirth, lactation, and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. We believe that diversity and inclusion for people from all walks of life are key to our success as a compan

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