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Client Implementation Project Manager Jobs in Seattle, WA

Rsli

Client Implementation Manager

Seattle, WA

$68.64K - $85.80K/yr

Job Responsibilities and Requirements The Client Implementation Manager will be responsible for developing and overseeing new client installations for the RSL portfolio of business. This includes ...

Rsli

Client Implementation Manager

Seattle, WA

$68.64K - $85.80K/yr

Job Responsibilities and Requirements The Client Implementation Manager will be responsible for developing and overseeing new client installations for the RSL portfolio of business. This includes ...

Prelim

Project Manager, Implementations

Seattle, WA · Remote

$130K - $140K/yr

... Implementation team and lead banks through their digital transformation journey. You'll manage ... Lead client calls and build trusted relationships with stakeholders from C-suite executives to ...

GenScript/ProBio

Project Manager - LNP

Redmond, WA · On-site

$70K - $85K/yr

Monitor order production progress, evaluate performance metrics, and implement process improvements ... Address client complaints or quality concerns, collaborating with Production to resolve issues.

RecordPoint

Project Manager (contract)

Bellevue, WA

Scope: A Project Manager within RecordPoint is pivotal in driving a positive customer experience ... Develop and implement engagement strategies that align with client goals and RecordPoint ...

New

HCL

Project Manager

Bellevue, WA · On-site

Updating, implementing, and maintaining procedures. * Prioritizing initiatives based on business ... Flexible working style, ability to work in various types of client environments. * Excellent ...

RecruitingDash

*Project Manager

Seattle, WA · On-site

Job Brief We're looking for experienced consultants who will set and manage client expectations ... implementation * Cross-functional team management experience * CAPM, PMP, CSM, and CSP ...

West Coast Careers

Project Manager

Poulsbo, WA · On-site

Overview Our client, a growing manufacturing organization, is seeking a Project Manager to lead ... Identify risks and implement mitigation strategies * Maintain project documentation and reporting

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Client Implementation Project Manager information

See Seattle, WA salary details

$46.7K

$128K

$212.8K

How much do client implementation project manager jobs pay per year?

As of May 30, 2026, the average yearly pay for client implementation project manager in Seattle, WA is $128,012.00, according to ZipRecruiter salary data. Most workers in this role earn between $91,000.00 and $160,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Implementation Project Manager, and why are they important?

To thrive as a Client Implementation Project Manager, you need strong project management skills, a solid understanding of implementation processes, and typically a bachelor’s degree in business, IT, or a related field. Familiarity with project management software (like Jira, Asana, or MS Project), CRM systems, and certifications such as PMP or PRINCE2 are highly valuable. Exceptional communication, problem-solving, and stakeholder management skills set top performers apart. These skills ensure smooth client onboarding, timely delivery, and high client satisfaction throughout complex implementation projects.

What are some common challenges faced by Client Implementation Project Managers during the onboarding process?

Client Implementation Project Managers often encounter challenges such as managing complex client expectations, aligning internal resources, and meeting tight deadlines. Coordinating cross-functional teams—including sales, IT, and customer support—requires clear communication and proactive problem-solving. Navigating differences in client workflows or technical requirements can also be demanding, but successful project managers rely on solid planning and adaptability to ensure smooth implementation and client satisfaction.

What is a Client Implementation Project Manager?

A Client Implementation Project Manager is responsible for overseeing the onboarding and integration process for new clients within a company. They coordinate cross-functional teams, manage timelines, and ensure that client requirements are met efficiently and effectively. Their main goal is to deliver a seamless transition for the client, from initial engagement through to the full deployment of products or services. This role requires strong project management, communication, and problem-solving skills, as well as the ability to handle multiple projects simultaneously.

What is the difference between Client Implementation Project Manager vs Customer Success Manager?

AspectClient Implementation Project ManagerCustomer Success Manager
Primary FocusImplementing products/services for clients, ensuring project deliveryMaintaining client relationships, ensuring ongoing satisfaction
Work EnvironmentProject-based, cross-functional teams, deadlines-drivenRelationship management, account growth, support
Required SkillsProject management, technical knowledge, communicationCustomer service, communication, problem-solving

The Client Implementation Project Manager primarily focuses on executing and delivering projects to clients, ensuring timely and successful implementation. In contrast, the Customer Success Manager concentrates on building long-term relationships, ensuring client satisfaction, and fostering account growth. While both roles require strong communication skills, the implementation manager is more project-oriented, whereas the success manager emphasizes ongoing client engagement.

What are popular job titles related to Client Implementation Project Manager jobs in Seattle, WA? For Client Implementation Project Manager jobs in Seattle, WA, the most frequently searched job titles are:
What job categories do people searching Client Implementation Project Manager jobs in Seattle, WA look for? The top searched job categories for Client Implementation Project Manager jobs in Seattle, WA are:
What cities near Seattle, WA are hiring for Client Implementation Project Manager jobs? Cities near Seattle, WA with the most Client Implementation Project Manager job openings:
Client Implementation Project Manager jobs near you
CCBHC Implementation Project Manager

CCBHC Implementation Project Manager

Valley Cities Behavioral Health Care

Federal Way, WA

$102.03K - $140.80K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 9 days ago

Valley Cities Behavioral Health Care rating

7.3

Company rating: 7.3 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

About Us:
Valley Cities has recently been selected to lead efforts in Washington State to become a Certified Community Behavioral Health Clinic (CCBHC), reflecting compliance with stringent national standards in behavioral health care. This status enables broader service availability, improved integration of mental health and substance use treatment, enhanced crisis intervention capabilities, and ensures services are accessible to all, regardless of financial circumstances.
We are excited about the future ahead! We’re looking for people who want to make a real difference in behavioral health while growing alongside a mission‑driven team. Employees joining Valley Cities at this time will become part of an impactful organization dedicated to advancing community behavioral health, that is grounded in compassion, equity and community impact. Join us to make significant contributions during pivotal moments in the lives of others!
Role Overview:
The CCBHC Implementation Project Manager provides clinical and operational leadership for the agency’s end-to-end implementation and ongoing operationalization of the Certified Community Behavioral Health Clinic (CCBHC) model. This role serves as the central integrator across clinical services, operations, finance, IT, quality, and human resources — ensuring that all CCBHC requirements are translated into sustainable, high-quality care delivery systems.

The CCBHC Implementation Project Manager brings direct clinical expertise to drive service development, care coordination, and quality outcomes across the nine required CCBHC service areas. This position combines clinical acumen with strong project management discipline to align staffing models, service expansion, workflows, and financial sustainability in preparation for CCBHC certification and ongoing operations. The role participates in major agency policy development, strategic planning, and represents the organization in external stakeholder meetings.

1. Clinical Leadership amp; Service Development
  • Lead the clinical design and implementation of all nine required CCBHC service areas, ensuring services are evidence-based, trauma-informed, and recovery-oriented
  • Establish and uphold clinical standards, care protocols, and best practices across outpatient, crisis, care coordination, and specialty service lines
  • Ensure services are responsive to Community Needs Assessment (CNA) findings and reflect the demographics and priorities of the populations served
  • Champion integrated, whole-person care approaches including co-occurring mental health and substance use disorder treatment, primary care integration, and peer support services
  • Provide clinical consultation to staff and leadership on complex cases, ethical questions, and service delivery challenges
  • Promote the principles of recovery, peer support, and culturally competent care throughout implementation activities
2. CCBHC Implementation amp; Project Execution
  • Lead planning, coordination, and execution of all CCBHC certification requirements across all required service domains
  • Develop and manage a detailed implementation roadmap from pre-certification through go-live and ongoing operations
  • Identify operational and clinical gaps and drive resolution across services, staffing, workflows, and access
  • Manage project timelines, deliverables, risk registers, and stakeholder communications using structured project management methodologies
  • Ensure readiness for CCBHC certification surveys, audits, and ongoing compliance activities
3. Cross-Functional Coordination
  • Serve as the central point of coordination across:
  • Clinical operations and service delivery
  • Finance and cost reporting
  • IT and electronic health records (EHR) systems
  • Quality, compliance, and outcomes
  • Human resources and recruitment
  • Drive accountability and remove barriers to execution across all departments
  • Facilitate regular interdepartmental meetings, track action items, and ensure alignment on implementation priorities
4. Financial Integration amp; Sustainability
  • Partner closely with Finance to align staffing and service assumptions with the CCBHC cost report and Prospective Payment System (PPS) model
  • Ensure that clinical and operational decisions are financially sustainable within the CCBHC funding framework
  • Monitor implementation progress against visit volume projections, staffing assumptions, and cost expectations
  • Support budget development for CCBHC-funded programs and assist with grant management and SAMHSA reporting requirements
5. Designated Collaborating Organizations (DCOs) amp; External Partnerships
  • Support the development and formalization of Designated Collaborating Organization (DCO) agreements and service-level partnerships
  • Build and maintain relationships with FQHCs, hospital systems, community providers, and other external stakeholders
  • Optimize care coordination workflows and referral pathways to ensure continuity across service settings
  • Represent the organization in external coalitions, state-level CCBHC meetings, and community partnerships
6. Data, Quality amp; Performance Management
  • Establish and track key performance indicators (KPIs) including:
  • Access and timeliness of care
  • Service utilization and visit volume
  • Quality measures and clinical outcomes
  • CCBHC-specific reporting metrics
  • Ensure readiness for all state and federal CCBHC reporting requirements
  • Lead quality improvement initiatives tied to CCBHC service standards and accreditation requirements
  • Utilize data to inform clinical decision-making and drive continuous improvement
7. Workforce Alignment amp; Staff Development
  • Partner with HR and leadership to align hiring plans with CCBHC service expansion and CNA priorities
  • Identify workforce gaps, credentialing requirements, and recruitment priorities for CCBHC-required service areas
  • Support clinical onboarding, competency development, and operational readiness for new and existing staff
  • Contribute to the design of supervision structures and training programs that meet CCBHC workforce standards
  • Ensure that program staffing meets regulatory and licensing requirements under WAC and other applicable standards
8. Leadership Communication amp; Accountability
  • Provide regular updates to executive leadership on implementation progress, risks, mitigation strategies, and key decisions required
  • Facilitate clear, consistent communication across clinical and operational teams
  • Attend and participate in leadership, board, and community meetings as appropriate
  • Support stakeholder communications including payers, state agencies, and community partners
9. Compliance amp; Regulatory Adherence
  • Ensure alignment with CCBHC certification requirements, state behavioral health regulations, and federal expectations
  • Maintain current knowledge of applicable laws, regulations, and funding requirements including HIPAA, OSHA, WAC/RCW, and Medicaid rules
  • Support audit readiness, documentation, and corrective action processes
  • Contribute to long-term sustainability planning and model fidelity for the CCBHC program

Minimum Qualifications:
Education
  • Master’s Degree in Social Work, Counseling, Psychology, Marriage and Family Therapy, or a closely related clinical field required
  • Washington State clinical licensure required (LICSW, LMHC, LMFT, or equivalent preferred)
  • Project Management certification (PMP, CAPM, or similar) preferred; or demonstrated equivalent experience in managing complex healthcare initiatives
  • Minimum 3–5 years of direct clinical experience in behavioral health settings, including outpatient mental health and/or substance use disorder services
  • Minimum 2 years of progressive leadership, program management, or operational experience in a behavioral health or integrated care environment
  • Demonstrated experience leading complex, cross-functional projects with multiple stakeholders and competing priorities
  • Working knowledge of CCBHC model requirements, including the nine required service areas, DCO relationships, and certification standards
  • Familiarity with Medicaid-funded services, cost reporting structures, and the PPS payment model
  • Strong understanding of evidence-based clinical practices including MI, CBT, DBT, TF-CBT, and trauma-informed approaches
  • Knowledge of DSM-5 diagnostic criteria and clinical documentation standards

Knowledge, Skills, and Abilities:
  • Direct experience with CCBHC certification, SAMHSA demonstration grants, or similar federal behavioral health programs
  • Experience with Joint Commission and/or CARF accreditation processes
  • Experience with financial modeling, Medicaid cost reporting, or behavioral health program budgeting
  • Knowledge of EHR systems and behavioral health data/reporting platforms
  • Experience working with Designated Collaborating Organizations (DCOs), FQHCs, or community health partners
  • Familiarity with Six Sigma, Lean, or continuous quality improvement methodologies
  • Bilingual or multilingual skills reflecting the demographics of the community served
  • Demonstrated ability to function as an approved or experienced clinical supervisor as defined by WAC 246-809-234
  • Commitment to the principles of recovery, peer support, and culturally responsive care
  • Thorough knowledge of applicable regulations including HIPAA, OSHA, WAC/RCW requirements for behavioral health programs
  • Strong project management and organizational skills, including experience with implementation roadmaps, milestone tracking, and risk management
  • Excellent written and oral communication skills; ability to translate complex clinical and regulatory requirements for diverse audiences
  • Ability to work collaboratively and influence across organizational levels without direct authority
Join our Team!
Be a part of a team that is dedicated to making a difference every day. Meaningful work, and comprehensive benefits:
  • Medical, Dental, amp; Vision coverage available for employees and eligible family members and dependents
  • Health Savings Account, $2,000 contribution annually, prorated monthly.
  • Agency sponsored retirement plan, up to 6% employer contributions, and pre-tax/Roth available
  • Access to Employee Assistance Program (EAP) resources
  • Comprehensive paid time off, paid holidays, and extended sick leave options
  • Access to Student Loan Forgiveness Programs
  • Annual longevity bonuses
  • Recognition programs and incentives
  • Access to training, supervision, and consultation for professional certification and licensure
  • Clinical supervision provided toward licensure, if applicable
  • Paid training days and yearly training fund

How to Apply:
If you are ready to take the next step in your career and join a company that values your contributions, we would love to hear from you!
Please submit your resume and a cover letter detailing your relevant experience and why you are the perfect fit for this role.
We are dedicated to Equal Opportunity Employment amp; embrace the contributions of a diverse and inclusive workforce. Valley Cities Counseling and Consultation is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans and does not unlawfully discriminate under federal, state, or local laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, or protected veteran status.
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact the Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.

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