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Client Implementation Project Manager Jobs in Spokane, WA

Are you an adept project manager who thrives guiding customers through complex technical ... Job Summary As the Implementation Manager, you are the primary driver of customer value realization.

Are you an adept project manager who thrives guiding customers through complex technical ... Job Summary As the Implementation Manager, you are the primary driver of customer value realization.

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Project Manager

Spokane Valley, WA · On-site

$70K - $100K/yr

You will oversee project planning, scheduling, budgeting, and project implementation ... and client representatives. • Maintain high standards of workmanship that adhere to original ...

Project Manager

Spokane, WA · On-site

$90.30K - $117.30K/yr

Project Managers play a critical role in turning vision into reality--guiding teams, strengthening client partnerships, and ensuring projects are delivered with care and precision. About the Role We ...

Project Manager

Spokane, WA · On-site

$90.30K - $117.30K/yr

Project Managers play a critical role in turning vision into reality-guiding teams, strengthening client partnerships, and ensuring projects are delivered with care and precision. About the Role We ...

Project Manager

Spokane, WA

$90.30K - $117.30K/yr

Project Managers play a critical role in turning vision into reality-guiding teams, strengthening client partnerships, and ensuring projects are delivered with care and precision. About the Role We ...

Direct and oversee the design and implementation of infrastructure solutions. * Interface with IT ... Confidently facilitate internal and client-facing meetings, ensuring clear communication, structure ...

New

The Project Manager balances being a self-directed, proactive professional who self-manages their ... Overseeing quality control program implementation and adherence to Quality Control Program

Project Manager

Spokane, WA · On-site

$13.50K/mo

The Project Manager balances being a self-directed, proactive professional who self-manages their ... Overseeing quality control program implementation and adherence to Quality Control Program

Project Manager

Spokane, WA · On-site

$50 - $65/hr

Lead the planning and implementation of CMO projects. * Define project scope, goals, and deliverables that support business objectives in collaboration with senior management and stakeholders.

Schedule and execute project kick-off meetings with client and subcontractors Project Execution * Develop and manage project team, assigning and coordinating team member roles and responsibilities.

Project Manager

Spokane, WA · On-site

$130K - $175K/yr

Sandis is currently looking for a Project Manager to join our team in Spokane, WA. The ideal ... Maintain ongoing client relationships, pursue new professional connections, and seek new project ...

Preparing client and subcontractor change orders. * Assume financial responsibility for projects ... Responsible for the development and implementation of a comprehensive construction plan and ...

Electrical Project Manager

Spokane, WA · On-site

$93.60K - $147.06K/yr

Preparing client and subcontractor change orders. * Assume financial responsibility for projects ... Responsible for the development and implementation of a comprehensive construction plan and ...

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Showing results 1-20

Client Implementation Project Manager information

See Spokane, WA salary details

$41.5K

$113.7K

$189.1K

How much do client implementation project manager jobs pay per year?

As of May 30, 2026, the average yearly pay for client implementation project manager in Spokane, WA is $113,737.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,900.00 and $142,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Implementation Project Manager, and why are they important?

To thrive as a Client Implementation Project Manager, you need strong project management skills, a solid understanding of implementation processes, and typically a bachelor’s degree in business, IT, or a related field. Familiarity with project management software (like Jira, Asana, or MS Project), CRM systems, and certifications such as PMP or PRINCE2 are highly valuable. Exceptional communication, problem-solving, and stakeholder management skills set top performers apart. These skills ensure smooth client onboarding, timely delivery, and high client satisfaction throughout complex implementation projects.

What are some common challenges faced by Client Implementation Project Managers during the onboarding process?

Client Implementation Project Managers often encounter challenges such as managing complex client expectations, aligning internal resources, and meeting tight deadlines. Coordinating cross-functional teams—including sales, IT, and customer support—requires clear communication and proactive problem-solving. Navigating differences in client workflows or technical requirements can also be demanding, but successful project managers rely on solid planning and adaptability to ensure smooth implementation and client satisfaction.

What is a Client Implementation Project Manager?

A Client Implementation Project Manager is responsible for overseeing the onboarding and integration process for new clients within a company. They coordinate cross-functional teams, manage timelines, and ensure that client requirements are met efficiently and effectively. Their main goal is to deliver a seamless transition for the client, from initial engagement through to the full deployment of products or services. This role requires strong project management, communication, and problem-solving skills, as well as the ability to handle multiple projects simultaneously.

What is the difference between Client Implementation Project Manager vs Customer Success Manager?

AspectClient Implementation Project ManagerCustomer Success Manager
Primary FocusImplementing products/services for clients, ensuring project deliveryMaintaining client relationships, ensuring ongoing satisfaction
Work EnvironmentProject-based, cross-functional teams, deadlines-drivenRelationship management, account growth, support
Required SkillsProject management, technical knowledge, communicationCustomer service, communication, problem-solving

The Client Implementation Project Manager primarily focuses on executing and delivering projects to clients, ensuring timely and successful implementation. In contrast, the Customer Success Manager concentrates on building long-term relationships, ensuring client satisfaction, and fostering account growth. While both roles require strong communication skills, the implementation manager is more project-oriented, whereas the success manager emphasizes ongoing client engagement.

What are popular job titles related to Client Implementation Project Manager jobs in Spokane, WA? For Client Implementation Project Manager jobs in Spokane, WA, the most frequently searched job titles are:
What job categories do people searching Client Implementation Project Manager jobs in Spokane, WA look for? The top searched job categories for Client Implementation Project Manager jobs in Spokane, WA are:
What cities near Spokane, WA are hiring for Client Implementation Project Manager jobs? Cities near Spokane, WA with the most Client Implementation Project Manager job openings:
Infographic showing various Client Implementation Project Manager job openings in Spokane, WA as of May 2026, with employment types broken down into 100% Full Time. Highlights an 56% In-person, and 44% Remote job distribution, with an average salary of $113,737 per year, or $54.7 per hour.
Implementation Manager

Implementation Manager

OpenEye

Liberty Lake, WA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 28 days ago


Job description

Who We Are
OpenEye delivers intelligent cloud video technology to help people live, work, and learn. Combining powerful cloud-managed video with AI-based video analytics, OpenEye Web Services (OWS) uncovers insights that strengthen security and improve operations. See the next opportunity to secure and scale smart environments and enhance experiences for businesses and organizations everywhere with an intelligent and aware cloud video platform. OpenEye's solutions are available globally through a trusted network of certified service providers. OpenEye is a subsidiary of Alarm.com. Learn more at www.openeye.net.
OpenEye is seeking an Implementation Manager to join our growing team.
Are you an adept project manager who thrives guiding customers through complex technical deployments? We are looking for a strategic coordinator to seamlessly manage multi-site hardware and software implementations and drive rapid time-to-value. If this sounds like you, apply today!
Job Summary
As the Implementation Manager, you are the primary driver of customer value realization. You will serve as a trusted guide responsible for leading clients through their onboarding journey. Your scope is critical and varied, covering everything from pre-sale proof of concepts (POCs) to initial deployment, as well as managing strategic expansions and integrations for our established customer base. Your work ensures every project is delivered on time, within scope, and dedicated entirely to achieving business outcomes.
Role and Responsibilities
  • End-to-End Project Management: Own and manage the end-to-end lifecycle for all implementation projects, including initial deployments for new customers and strategic projects (e.g., site expansions, platform integrations) for existing clients.
  • Complex Deployments: Develop, maintain, and execute detailed project plans for large-scale, multi-site deployments, coordinating with customers, partners, and internal teams to ensure projects remain on schedule and within budget.
  • Strategic Scoping: Partner with Sales and Customer Success teams to scope new projects, providing implementation expertise during the pre-sales cycle for prospects and during the expansion or renewal cycle for existing customers.
  • Customer Enablement: Define project-specific use cases and success criteria upfront, and lead structured training, system configuration, and enablement sessions to ensure rapid time-to-value.
  • Stakeholder Management: Serve as the primary point of contact during all project phases, expertly managing communications and expectations across a diverse set of stakeholders, from on-site technicians to executive sponsors.
  • Process Optimization: Continuously refine and document our implementation methodology, SOPs, and best practices to create a scalable, repeatable, and world-class delivery experience.
  • Perform all other duties/responsibilities as necessary or assigned.

Qualifications
  • 3-5+ years of experience in implementation, professional services, or technical project management, preferably in a B2B SaaS or technology environment.
  • Bachelor's degree strongly preferred. 2+ years of additional related experience can be considered in lieu of a degree.
  • Demonstrated mastery of project management principles, with experience managing multiple complex, long-term projects simultaneously.
  • Excellent communication, presentation, and training skills, with the ability to explain technical concepts to both technical and non-technical audiences
  • Experience managing deployments involving both hardware and software components.
  • A relentless focus on driving Time-to-Value (TTV) for every project.
  • Ability to travel up to 25% of the time to serve as the on-site lead for high-priority project kick-offs, site walks, deployment milestones, or vital stakeholder meetings as needed.

Preferred Qualifications
  • Project Management certification (e.g., PMP, PRINCE2).
  • Experience in the physical security or video surveillance industry with an understanding of IP video, networking concepts, access control and security surveillance technologies.
  • Experience working within a channel sale or partner-driven (B2B2B) GTM model preferred.
  • Familiarity with project management software (e.g., Monday.com, Asana, Smartsheet, Jira) and CRM/CS platforms (e.g., Salesforce).

Who You Are
  • An Organizer Extraordinaire: You love bringing order to chaos. You live by your project plans, checklists, and timelines.
  • A Confident Guide: You are comfortable leading and directing customers and internal teams, setting clear expectations and holding stakeholders accountable to ensure project success.
  • HEROIC in Execution: You provide Heroic service by being a calm, confident guide through complex deployments and champion Ease by meticulously planning projects for a frictionless start. You take Responsibility for project outcomes, see each implementation as an Opportunity to perfect your craft, operate with Integrity and transparency, and are dedicated to the Continual improvement of our onboarding playbooks.
  • Proactive & Patient: You can anticipate roadblocks before they become emergencies, yet remain patient and empathetic when guiding customers through a complex process.

Please note that sponsorship of new applicants for employment authorization, or any other immigration-related support, is not available for this position at this time.
The Perks!
  • The base pay range for this opportunity is $85,000 - $120,000 annually. In addition, this position is eligible for on target commission between $5,000 - $15,000 annually. The total on target compensation range for this position, including both base and commission is $90,000 - $130,000.
  • Employees are eligible to purchase company stock at a discounted rate
  • Collaborative, fun, creative culture where idea sharing is encouraged
  • Casual dress (Jeans are welcome!)
  • Medical, dental, vision & prescription benefits starting day 1! Generous medical plan subsidy and health savings account option with company contribution helps keep your costs low.
  • Up to $5,000 annual company match for 401k
  • Company paid short-term/long-term disability, AD&D and life insurance
  • Paid maternity and paternity leave
  • 15 Days of Paid Vacation accrued per year (increases after year 3)
  • 7 Paid Sick/Wellness days per year
  • 9 Paid Holidays per year
  • This position is eligible for a flexible hybrid work schedule
  • Educational Assistance Program covering non-degree support, undergraduate and graduate degrees
  • Employee Equipment Program - Free Alarm.com system for your home!

About OpenEye:
OpenEye is a leading cloud video platform company delivering solutions for video security, business intelligence, and loss prevention. For over 20 years, we've been committed to creating easytouse, comprehensive video management systems backed by our signature Heroic Customer Service® and support.
Our onpremise and cloud products protect schools, hospitals, banks, retail stores, and other facilities worldwide, delivered through our trusted network of certified service providers. OpenEye is a subsidiary of Alarm.com.
Learn more at www.openeye.net.
OpenEye is an Equal Opportunity Employer
In connection with your application, we collect information that identifies, reasonably relates to or describes you ("Personal Information"). The categories of Personal Information that we may collect include your name, government-issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information. We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies. By submitting your application, you acknowledge that we may retain some of the personal data that you provide in your application for our internal operations such as managing our recruitment system and ensuring that we comply with labor laws and regulations even after we have made our employment decision.
Notice To Third Party Agencies:
Alarm.com understands the value of professional recruiting services. However, we are not accepting resumes from recruiters or employment agencies for this position. In the event we receive a resume or candidate referral for this position from a third-party recruiter or agency without a previously signed agreement, we reserve the right to pursue and hire those candidate(s) without any financial obligation to you. If you are interested in working with Alarm.com, please email your company information and standard agreement to RecruitingPartnerships@Alarm.com.
The base salary range of this opportunity is listed below and is determined within a range based on factors including qualifications, location and experience. This allows opportunity for growth and development within the role. The base salary offered is part of a total compensation package.
Base Salary Range
$90,000-$130,000 USD