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Client Implementation Project Manager Jobs in Spokane, WA

Project Manager

Spokane, WA · On-site

$83K - $100K/yr

Ability to anticipate issues and develop and implement effective solutions. · Time Management ... Understanding of equipment manufacturing processes, materials and technologies. · Client ...

Project Manager

Spokane, WA · On-site

$90K - $117K/yr

Project Managers play a critical role in turning vision into reality--guiding teams, strengthening client partnerships, and ensuring projects are delivered with care and precision. About the Role We ...

Project Manager

Spokane, WA · On-site

$90K - $117K/yr

Project Managers play a critical role in turning vision into reality-guiding teams, strengthening client partnerships, and ensuring projects are delivered with care and precision. About the Role We ...

Project Manager

Spokane, WA · On-site

$90K - $117K/yr

Project Managers play a critical role in turning vision into reality-guiding teams, strengthening client partnerships, and ensuring projects are delivered with care and precision. About the Role We ...

Project Manager Provides overall leadership and accountability for the EAM/CMMS implementation and serves as the primary point of contact between the vendor and the City. Required/Recommended ...

Lead multidisciplinary teams to successfully execute projects, achieving at least 95% client ... Innovate and implement process improvements to boost efficiency by 15% year-over-year.

Monitor project progress, identify risks, and implement solutions to keep projects on track * Manage project documentation, including change orders and project updates * Lead, support, and motivate ...

Monitor project progress, identify risks, and implement solutions to keep projects on track * Manage project documentation, including change orders and project updates * Lead, support, and motivate ...

Project Manager

Spokane, WA · On-site

$13K/mo

The Project Manager balances being a self-directed, proactive professional who self-manages their ... Overseeing quality control program implementation and adherence to Quality Control Program

The Project Manager balances being a self-directed, proactive professional who self-manages their ... Overseeing quality control program implementation and adherence to Quality Control Program

Prepares client and subcontractor change orders. * Monitors, controls and reports on the financial ... Takes responsibility for the development and implementation of a comprehensive construction plan.

Prepares client and subcontractor change orders. * Monitors, controls and reports on the financial ... Takes responsibility for the development and implementation of a comprehensive construction plan.

Set up and implement job procedures and techniques to assure timely buyout, shop drawing approval ... Manage, train, and supervise project team according to Company policy * Organize regular meetings ...

Project Manager

Spokane, WA · On-site

$115K - $140K/yr

Set up and implement job procedures and techniques to assure timely buyout, shop drawing approval ... Manage, train, and supervise project team according to Company policy * Organize regular meetings ...

Actively manages client budgets schedules, and programs; budget and schedules; all project ... communications and documentation * Responsible for coordination of all project efforts ...

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Client Implementation Project Manager information

See Spokane, WA salary details

$41.5K

$113.7K

$189.1K

How much do client implementation project manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for client implementation project manager in Spokane, WA is $113,737.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,900.00 and $142,600.00 per year, depending on experience, location, and employer.

What is a client implementation project manager?

A Client Implementation Project Manager is responsible for overseeing the onboarding and integration process for new clients within a company. They coordinate cross-functional teams, manage timelines, and ensure that client requirements are met efficiently and effectively. Their main goal is to deliver a seamless transition for the client, from initial engagement through to the full deployment of products or services. This role requires strong project management, communication, and problem-solving skills, as well as the ability to handle multiple projects simultaneously.

What are the key skills and qualifications needed to thrive as a client implementation project manager?

To thrive as a Client Implementation Project Manager, you need strong project management skills, a solid understanding of implementation processes, and typically a bachelor’s degree in business, IT, or a related field. Familiarity with project management software (like Jira, Asana, or MS Project), CRM systems, and certifications such as PMP or PRINCE2 are highly valuable. Exceptional communication, problem-solving, and stakeholder management skills set top performers apart. These skills ensure smooth client onboarding, timely delivery, and high client satisfaction throughout complex implementation projects.

What are some common challenges faced by client implementation project managers during the onboarding process?

Client Implementation Project Managers often encounter challenges such as managing complex client expectations, aligning internal resources, and meeting tight deadlines. Coordinating cross-functional teams—including sales, IT, and customer support—requires clear communication and proactive problem-solving. Navigating differences in client workflows or technical requirements can also be demanding, but successful project managers rely on solid planning and adaptability to ensure smooth implementation and client satisfaction.

What is the difference between Client Implementation Project Manager vs Customer Success Manager?

AspectClient Implementation Project ManagerCustomer Success Manager
Primary FocusImplementing products/services for clients, ensuring project deliveryMaintaining client relationships, ensuring ongoing satisfaction
Work EnvironmentProject-based, cross-functional teams, deadlines-drivenRelationship management, account growth, support
Required SkillsProject management, technical knowledge, communicationCustomer service, communication, problem-solving

The Client Implementation Project Manager primarily focuses on executing and delivering projects to clients, ensuring timely and successful implementation. In contrast, the Customer Success Manager concentrates on building long-term relationships, ensuring client satisfaction, and fostering account growth. While both roles require strong communication skills, the implementation manager is more project-oriented, whereas the success manager emphasizes ongoing client engagement.

How much does a client implementation project manager make in the US?

A client implementation project manager in the US typically earns between $70,000 and $120,000 annually, depending on experience, industry, and location. Salaries often include benefits such as bonuses and health insurance, and the role requires strong project management skills and familiarity with tools like MS Project or Jira.

What are popular job titles related to Client Implementation Project Manager jobs in Spokane, WA?

For Client Implementation Project Manager jobs in Spokane, WA, the most frequently searched job titles are:

What job categories do people searching Client Implementation Project Manager jobs in Spokane, WA look for?

The top searched job categories for Client Implementation Project Manager jobs in Spokane, WA are:

What cities near Spokane, WA are hiring for Client Implementation Project Manager jobs?

Cities near Spokane, WA with the most Client Implementation Project Manager job openings:

Client Project Manager II

Wildfire Defense Systems, Inc.

Post Falls, ID • On-site

$87K - $100K/yr

Full-time

Posted 18 days ago


Job description

About Wildfire Defense Systems, Inc.
Wildfire Defense Systems (WDS) is the North American leader in insurer wildfire services, combining professional wildfire consulting and loss intervention services with Qualified Insurance Resources (QIR). Founded in 2001 to fulfill initial-attack assignments for the US Forest Service, the company added professional services support in 2005 and launched wildfire loss-intervention programs for insurers in 2008.
WDS Wildfire Loss Intervention Service (WDS Service) applies a comprehensive approach to reducing risk in catastrophic exposure on an industry scale, decreasing the average annual loss (AAL) for our insurer clients, and providing peace of mind to their policy holders during wildfire events. WDS provides these industry-leading services to insurer clients and their policy holders across a 22-state service area.
Job Responsibilities
The Client Project Manager II (CPM II) is a professional client management position within the Program & Client
Management Department (PCM Department) in the Professional Services Division at Wildfire Defense Systems.
The CPM II serves as the primary liaison between the Wildfire Defense Systems and its clients, ensuring successful delivery of high client satisfaction and long-term account growth. This role focuses on understanding client business goals, managing daily communications and collaborating with internal teams to execute strategies on time and within budget.
Key Components
  • Relationship Management
  • Project & Team Lead
  • Cross Functional Collaboration
  • Account Planning & Strategy
  • Conflict Resolution
  • Reporting & Presentations
  • Client Onboarding & Support
  • Financial Analysis
  • Data Analysis

Duties and Responsibilities
The duties and responsibilities of this position are generally described as shown below:
  • Client Interactions and Deliverables
    • Serve as the primary point of contact for clients, addressing inquiries, resolving issues, and managing expectations.
      Develop strategic account plans aligned with client business objectives and identify opportunities for growth.
      Gather and analyze client feedback to inform service improvements and product development. Prepare and deliver
      presentations, proposals, and performance metrics to clients.
  • Internal Communications
    • Effectively collaborate with cross-functional partners and stakeholders. Review and interpret internal reporting
      from other business units. Coordinate internal teams to deliver solutions tailored to each client's needs, ensuring
      timely and effective service .
  • Program Management Support
    • Manage the assigned programs to the contracted scope and desired margin. Manage client onboarding, including
      setup and integration of new products or services. Conduct regular business reviews to report on performance metrics,
      project milestones, and overall account health. Oversee contract renewals, ensuring compliance with terms and
      service elements. Maintain detailed records of client interactions, transactions, and communications in
      Salesforce. Track, review and approve client billing.
  • Project Management
    • Develop comprehensive project plans, including scope, objectives, timeline and budget for assigned projects.
      Define project vision and direction, demonstrating ownership over success. Consistently analyze current state for
      process improvement. Implement solutions through effective coordination between internal business units.

Job Requirements
  • Required Qualifications
    • Education: Bachelor of Science degree in business, marketing or another related discipline.
    • Minimum 3-5 years of experience in a professional product or service industry.
    • Proficiency in Microsoft products, particularly Excel.
    • Experience in client and project management.
  • Preferred Experiences
    • Master's degree in business administration.
    • Outstanding written and oral communication skills.
    • Bilingual English - French
    • High degree of ownership and accountability over projects.
    • Project Management Professional (PMP) certification.
    • Five (5) years of client relations and/or customer service experience.
    • Experience aligns with core values of integrity, trust and persistence.

Knowledge, Abilities, and Personality Characteristics
  • CLIENT MANAGEMENT SKILLS: Demonstrated experience providing professional management services to clients. Ability to help clients with problem solving, identify and develop strategies to support client requests,
    manage deliverables to meet project schedule and budget, and work in a dynamic environment.
  • INITIATIVE: The ability to perform job responsibilities independently and responsibly. The ability to proactively complete tasks, solve problems, improve processes, enhance products, and/or extend services within assigned
    range of authority.
  • PROBLEM SOLVING/ANALYTICAL SKILLS: The ability to observe, evaluate, summarize, and apply meaningful data in the problem- solving process. The level of logical reasoning necessary to connect required actions to desired outcomes. The ability to forecast events based upon current situations. Demonstrated skill in generating, selecting, and implementing timely and meaningful solutions to problems.
  • COMMUNICATION: The ability to effectively converse and listen to others concerning company matters. The use of proper written and grammatical skills, and the meaningful application of computer technology.
  • COOPERATION/ RESPONSIVENESS: Promote a collaborative, cooperative, and productive environment. The ability to work well with colleagues and leadership. The level of demonstrated sensitivity, team building, support, and respect. The degree to which the employee responds to needs and issues of customers and team members to achieve optimal results for the organization.
  • PROJECT MANAGEMENT: The ability to understand prescribed project guidelines, oversee analysis and
    development, manage stakeholders, and deliver quality results.

Physical Requirements
  • Prolonged periods sitting at a desk and working on a computer.
  • Must be able to lift 15-lbs.
  • Must be able to work in a general office environment, with typical office noise and lighting conditions.

This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts WDS rights to assign or reassign duties and responsibilities to this job at any time.
Wildfire Defense Systems, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
The pay range for this role is:
87,300 - 100,000 USD per year (Post Falls, ID)