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Client Implementation Project Manager Jobs in Richmond, VA

... and implementation of VBOA s replacement licensing and management system and to provide internal support for the steps required by Direct Client Project management activities include but are not ...

Senior Project Manager

Richmond, VA · On-site

$80 - $85/hr

... managing cloud hosted SaaS implementation projects. * 5+ years of experience with Data ... Strong experience leading business and IT resources through the Client/documentation of business ...

Lead full lifecycle implementation projects, including planning, execution, monitoring, and ... Experience working in multi-vendor environments (e.g., VertiGIS, client teams) Key Competencies

Sr. Implementation Lead

Richmond, VA · On-site

$90K - $100K/yr

This role provides guidance to less experienced team members and partners closely with internal implementation project managers and cross-functional teams to ensure customers are prepared to ...

Ability to lead others to implement new approaches, systems, structures, and methods. Solid ... Strong experience in developing, executing, and managing cloud hosted SaaS implementation projects.

Strong experience in developing, executing, and managing cloud hosted SaaS implementation projects. * Strong experience leading the business and IT resources through the discovery and documentation ...

Job ID: 786788 Project Manager Client: State of Virginia - The Virginia Department of Elections ... The Virginia Department of Elections (ELECT) is seeking a Project Manager for the implementation of ...

ABOUT THE ROLE Senior PM will be responsible for the planning and implementation of Revenue Life ... This is a high-risk, complex project with multiple workstreams. Candidate will manage vendor and ...

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Client Implementation Project Manager information

See Richmond, VA salary details

$40.6K

$111.3K

$185.1K

How much do client implementation project manager jobs pay per year?

As of Jul 30, 2026, the average yearly pay for client implementation project manager in Richmond, VA is $111,320.00, according to ZipRecruiter salary data. Most workers in this role earn between $79,200.00 and $139,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Implementation Project Manager, and why are they important?

To thrive as a Client Implementation Project Manager, you need strong project management skills, a solid understanding of implementation processes, and typically a bachelor’s degree in business, IT, or a related field. Familiarity with project management software (like Jira, Asana, or MS Project), CRM systems, and certifications such as PMP or PRINCE2 are highly valuable. Exceptional communication, problem-solving, and stakeholder management skills set top performers apart. These skills ensure smooth client onboarding, timely delivery, and high client satisfaction throughout complex implementation projects.

What is a Client Implementation Project Manager?

A Client Implementation Project Manager is responsible for overseeing the onboarding and integration process for new clients within a company. They coordinate cross-functional teams, manage timelines, and ensure that client requirements are met efficiently and effectively. Their main goal is to deliver a seamless transition for the client, from initial engagement through to the full deployment of products or services. This role requires strong project management, communication, and problem-solving skills, as well as the ability to handle multiple projects simultaneously.

What is the difference between Client Implementation Project Manager vs Customer Success Manager?

AspectClient Implementation Project ManagerCustomer Success Manager
Primary FocusImplementing products/services for clients, ensuring project deliveryMaintaining client relationships, ensuring ongoing satisfaction
Work EnvironmentProject-based, cross-functional teams, deadlines-drivenRelationship management, account growth, support
Required SkillsProject management, technical knowledge, communicationCustomer service, communication, problem-solving

The Client Implementation Project Manager primarily focuses on executing and delivering projects to clients, ensuring timely and successful implementation. In contrast, the Customer Success Manager concentrates on building long-term relationships, ensuring client satisfaction, and fostering account growth. While both roles require strong communication skills, the implementation manager is more project-oriented, whereas the success manager emphasizes ongoing client engagement.

What are some common challenges faced by Client Implementation Project Managers during the onboarding process?

Client Implementation Project Managers often encounter challenges such as managing complex client expectations, aligning internal resources, and meeting tight deadlines. Coordinating cross-functional teams—including sales, IT, and customer support—requires clear communication and proactive problem-solving. Navigating differences in client workflows or technical requirements can also be demanding, but successful project managers rely on solid planning and adaptability to ensure smooth implementation and client satisfaction.
What are popular job titles related to Client Implementation Project Manager jobs in Richmond, VA? For Client Implementation Project Manager jobs in Richmond, VA, the most frequently searched job titles are:
What job categories do people searching Client Implementation Project Manager jobs in Richmond, VA look for? The top searched job categories for Client Implementation Project Manager jobs in Richmond, VA are:
What cities near Richmond, VA are hiring for Client Implementation Project Manager jobs? Cities near Richmond, VA with the most Client Implementation Project Manager job openings:
Infographic showing various Client Implementation Project Manager job openings in Richmond, VA as of July 2026, with employment types broken down into 1% As Needed, 78% Full Time, 14% Part Time, and 7% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $111,320 per year, or $53.5 per hour.

OpenGov Implementation Project Manager

Stellar Professionals LLC

Richmond, VA • On-site

Other

Posted 3 days ago

New


Job description

We are seeking a seasoned Software Implementation Project Manager to oversee the planning, execution, and delivery of OpenGov software solutions. In this contract role, you will lead the integration of enterprise software modules, ensure alignment across internal departments and vendor partners, and keep implementation milestones on schedule and within scope.

This position acts as the primary bridge between cross-functional teams and software representatives, driving process mapping, system testing, user training, and organizational change management.

(Note: PMP certification is NOT required for this role.)

Location & Work Arrangement

  • City, State: Richmond, VA
  • Work Arrangement: Onsite (Local candidates strongly preferred; hybrid flexibility may be evaluated in the future).
  • Interview Mode: Both Web Cam and In-Person
  • Shift: EST

Key Responsibilities

Project Planning & Vendor Coordination

  • Develop and manage comprehensive project plans, timeline dependencies, resource allocations, and risk mitigation strategies.
  • Serve as the central point of contact between internal leaders, department heads, and software implementation specialists.
  • Facilitate project kickoff meetings, status updates, progress reviews, and executive reporting.

Implementation Oversight & Testing:

  • Oversee data preparation, system configuration, testing, and workflow validation for software modules.
  • Prepare workflow designs and process maps to align operational activities with new system capabilities.
  • Track deliverables across cross-functional teams to ensure deadline compliance.

Training & Change Management

  • Coordinate end-user training and change management initiatives to maximize system adoption.
  • Translate complex technical concepts into clear, user-friendly language for business stakeholders.
  • Produce project documentation including change logs, meeting notes, and post-implementation evaluation reports.

Required Skills & Experience

Skill Category

Requirement

Years of Exp.

PM Principles

Software implementation practices & PM methodologies.

6 Years

Process Mapping

Workflow design, process mapping, & change management.

6 Years

PM Tooling

Proficiency in MS Project, Asana, Monday.com, or Smartsheet.

6 Years

Team Leadership

Leading cross-functional teams through complex transitions.

6 Years

Communication

Stakeholder management & translating technical concepts.

6 Years

Preferred Qualifications

  • Public Sector: Experience managing IT implementations within government or public-sector operations.
  • ERP/SaaS Implementations: Hands-on experience delivering enterprise budgeting, reporting, or ERP systems (such as OpenGov).

Stellar Professionals logo

About Stellar Professionals

Sourced by ZipRecruiter

Welcome to Stellar Professionals, an Information-Technology Consulting & Staffing Firm that helps businesses like yours achieve unique goals. Stellar Professionals was founded with a single mission: to be the most successful, creative, and ground-breaking consulting agency in Staffing Industry. We approach each of our clients with fresh eyes to develop customized, unique strategies. Our expert professionals will partner with your business to deliver tailor-made practical solutions to assist you with Direct Client Acquisitions in the Public & Commercial Sector through winning proposals and business development means. Also, we assist you in serving your clients with quality resources, fast. Since 2005, we’ve supported numerous clients - and we’re confident we’re the right Information-Technology Consulting Firm for you.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Lewes, DE, US

Year founded

2019

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