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Client Implementation Project Manager Jobs in Norfolk, VA

YELLOW DOG SOFTWARE LLC

Project Manager

Norfolk, VA · On-site

Provide all project management services for the implementation, including project planning ... Implementation Guides * Review and follow up on any client issues * Ensure projects meet set ...

Consigli Construction

Project Manager

Virginia Beach, VA · On-site

$132K - $159K/yr

Project Management Reports to: Project Executive Supervisory Duties: Yes Salary Range: $132,000 ... The PM will oversee the implementation of a Raving Fans action plan and play a key role in business ...

Shaw Construction Corporation

Be Seen First

Project Manager

Yorktown, VA · On-site

Monitor project progress and implement corrective actions as necessary. * Ensure compliance with ... Client Relations * Serve as the primary liaison with owners, engineers, inspectors, and consultants.

Consigli Construction

Project Manager

Virginia Beach, VA · On-site

$132K - $159K/yr

Project Management Reports to: Project Executive Supervisory Duties: Yes Salary Range: $132,000 ... The PM will oversee the implementation of a Raving Fans action plan and play a key role in business ...

Consigli Construction

Project Manager

Virginia Beach, VA · On-site

$132K - $159K/yr

Project Management Reports to: Project Executive Supervisory Duties: Yes Salary Range: $132,000 ... The PM will oversee the implementation of a Raving Fans action plan and play a key role in business ...

Amteck, LLC

Project Manager

Chesapeake, VA · On-site

Build and maintain strong client relationships while ensuring exceptional customer service * Manage ... Lead pull-planning sessions and implement production tracking strategies * Oversee quality ...

Amteck, LLC

Project Manager

Newport News, VA · On-site

Build and maintain strong client relationships while ensuring exceptional customer service * Manage ... Lead pull-planning sessions and implement production tracking strategies * Oversee quality ...

Urban Strategies, Inc.

Project Manager

Norfolk, VA · On-site

$78K - $80K/yr

USI is a national nonprofit with extensive experience in the design and implementation of place ... Provides resources and knowledge for client to access capital, including loans for their financial ...

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All JobsClient Implementation Project JobsClient Implementation Project Manager JobsClient Implementation Project Manager Jobs in Norfolk, VA

Client Implementation Project Manager information

See Norfolk, VA salary details

$39.7K

$108.8K

$180.9K

How much do client implementation project manager jobs pay per year?

As of Jul 13, 2026, the average yearly pay for client implementation project manager in Norfolk, VA is $108,835.00, according to ZipRecruiter salary data. Most workers in this role earn between $77,400.00 and $136,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Implementation Project Manager, and why are they important?

To thrive as a Client Implementation Project Manager, you need strong project management skills, a solid understanding of implementation processes, and typically a bachelor’s degree in business, IT, or a related field. Familiarity with project management software (like Jira, Asana, or MS Project), CRM systems, and certifications such as PMP or PRINCE2 are highly valuable. Exceptional communication, problem-solving, and stakeholder management skills set top performers apart. These skills ensure smooth client onboarding, timely delivery, and high client satisfaction throughout complex implementation projects.

What is a Client Implementation Project Manager?

A Client Implementation Project Manager is responsible for overseeing the onboarding and integration process for new clients within a company. They coordinate cross-functional teams, manage timelines, and ensure that client requirements are met efficiently and effectively. Their main goal is to deliver a seamless transition for the client, from initial engagement through to the full deployment of products or services. This role requires strong project management, communication, and problem-solving skills, as well as the ability to handle multiple projects simultaneously.

What is the difference between Client Implementation Project Manager vs Customer Success Manager?

AspectClient Implementation Project ManagerCustomer Success Manager
Primary FocusImplementing products/services for clients, ensuring project deliveryMaintaining client relationships, ensuring ongoing satisfaction
Work EnvironmentProject-based, cross-functional teams, deadlines-drivenRelationship management, account growth, support
Required SkillsProject management, technical knowledge, communicationCustomer service, communication, problem-solving

The Client Implementation Project Manager primarily focuses on executing and delivering projects to clients, ensuring timely and successful implementation. In contrast, the Customer Success Manager concentrates on building long-term relationships, ensuring client satisfaction, and fostering account growth. While both roles require strong communication skills, the implementation manager is more project-oriented, whereas the success manager emphasizes ongoing client engagement.

What are some common challenges faced by Client Implementation Project Managers during the onboarding process?

Client Implementation Project Managers often encounter challenges such as managing complex client expectations, aligning internal resources, and meeting tight deadlines. Coordinating cross-functional teams—including sales, IT, and customer support—requires clear communication and proactive problem-solving. Navigating differences in client workflows or technical requirements can also be demanding, but successful project managers rely on solid planning and adaptability to ensure smooth implementation and client satisfaction.
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Client Implementation Project Manager jobs near you
Project Manager

Project Manager

YELLOW DOG SOFTWARE LLC

Norfolk, VA • On-site

Full-time

Posted 27 days ago

Job description

Job Summary

The Implementation Project Manager is responsible for leading successful Implementation Projects. Key responsibilities include coordinating and prioritizing project tasks, managing timelines, maintaining project plans and communicating status to clients and senior management.

Duties & Responsibilities

The duties of this position include, but are not limited to:

  • Provide all project management services for the implementation, including project planning, resource planning & management, communication plan, and securing of support needed from other departments
  • Maintain awareness of projects that are currently being implemented to drive Implementation projects to successful completion
  • Provide open communication and establish relationships with clients during the implementation process
  • Assign projects tasks to Implementation Guides and verify the completion of tasks.
  • Set project schedule and provide clients with visibility to the project schedule using approved project management tools
  • Resolve conflict related to the project schedule
  • Prepare and track all formal project correspondence to and from the customer and distribute relevant information to management and the project team as applicable
  • Provide project status updates to clients and necessary project task leads
  • Serve as an escalation point for clients and Implementation Guides
  • Review and follow up on any client issues
  • Ensure projects meet set deadlines
  • Be available to clients after hours & on weekends for Emergency Go-Live Support
  • Facilitate project meetings including meetings with internal team members and client representatives. Coach, motivate and guide team members to complete tasks and meet deadlines
  • Ensure the Implementation Guides can effectively manage the project tasks that are assigned to them
  • Provide status updates on projects to the Senior Project Manager and Director of Implementation
  • Seek ways to improve the Implementation process
  • Participate in creating and updating documentation related to project management processes

Required Skills

  • Strong written, verbal and non-verbal communication skills, especially conveying complex information in an understandable manner
  • Excellent organizational skills with the ability to manage and track multiple projects simultaneously
  • Ability to quickly learn new concepts and adapt to new protocols
  • Proficient interpersonal and customer service skills
  • Exceptional organizational skills and attention to detail
  • Ability to lead clients to solutions within the framework of defined Implementation processes
  • Outstanding time management skills with a proven ability to meet deadlines
  • Ability to anticipate and solve issues before they occur or become critical
  • Strong supervisory and leadership skills
  • Ability to prioritize tasks and to delegate them to the appropriate parties
  • Ability to function well in a high-paced and at times stressful environment
  • Proficient with Microsoft Office Suite
  • Experience with Project Management platforms and philosophies