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Client Implementation Project Manager Jobs in Orlando, FL

HealthGrid

Implementation Project Manager

Orlando, FL · On-site

Implementation Project Manager serves a critical liaison role between our clients and technology ... Successfully manage relationships as liaison with the client and all stakeholders * Coordinate ...

AssistRx

Project Manager - (Pharmaceuticals)

As we continue to scale, we're looking for a client-focused Project Manager to lead complex software implementations for our pharmaceutical and specialty pharmacy partners. About the Role As a ...

Self Bill Pro

Implementation Manager

Clermont, FL · On-site +1

$80K - $90K/yr

This client-facing role is responsible for supporting the full lifecycle of EDI integration projects, from requirements gathering and data mapping to testing, deployment, and ongoing support. The ...

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All JobsClient Implementation Project JobsClient Implementation Project Manager JobsClient Implementation Project Manager Jobs in Orlando, FL

Client Implementation Project Manager information

See Orlando, FL salary details

$38.3K

$105K

$174.6K

How much do client implementation project manager jobs pay per year?

As of Jul 27, 2026, the average yearly pay for client implementation project manager in Orlando, FL is $105,008.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,700.00 and $131,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Implementation Project Manager, and why are they important?

To thrive as a Client Implementation Project Manager, you need strong project management skills, a solid understanding of implementation processes, and typically a bachelor’s degree in business, IT, or a related field. Familiarity with project management software (like Jira, Asana, or MS Project), CRM systems, and certifications such as PMP or PRINCE2 are highly valuable. Exceptional communication, problem-solving, and stakeholder management skills set top performers apart. These skills ensure smooth client onboarding, timely delivery, and high client satisfaction throughout complex implementation projects.

What is a Client Implementation Project Manager?

A Client Implementation Project Manager is responsible for overseeing the onboarding and integration process for new clients within a company. They coordinate cross-functional teams, manage timelines, and ensure that client requirements are met efficiently and effectively. Their main goal is to deliver a seamless transition for the client, from initial engagement through to the full deployment of products or services. This role requires strong project management, communication, and problem-solving skills, as well as the ability to handle multiple projects simultaneously.

What is the difference between Client Implementation Project Manager vs Customer Success Manager?

AspectClient Implementation Project ManagerCustomer Success Manager
Primary FocusImplementing products/services for clients, ensuring project deliveryMaintaining client relationships, ensuring ongoing satisfaction
Work EnvironmentProject-based, cross-functional teams, deadlines-drivenRelationship management, account growth, support
Required SkillsProject management, technical knowledge, communicationCustomer service, communication, problem-solving

The Client Implementation Project Manager primarily focuses on executing and delivering projects to clients, ensuring timely and successful implementation. In contrast, the Customer Success Manager concentrates on building long-term relationships, ensuring client satisfaction, and fostering account growth. While both roles require strong communication skills, the implementation manager is more project-oriented, whereas the success manager emphasizes ongoing client engagement.

What are some common challenges faced by Client Implementation Project Managers during the onboarding process?

Client Implementation Project Managers often encounter challenges such as managing complex client expectations, aligning internal resources, and meeting tight deadlines. Coordinating cross-functional teams—including sales, IT, and customer support—requires clear communication and proactive problem-solving. Navigating differences in client workflows or technical requirements can also be demanding, but successful project managers rely on solid planning and adaptability to ensure smooth implementation and client satisfaction.
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Client Implementation Project Manager jobs near you
Implementation Project Manager

Implementation Project Manager

HealthGrid

Orlando, FL

Full-time

Posted 17 days ago

Job description

Company Description

HealthGrid offers a powerful, industry-disrupting solution to health systems and providers working to engage their patients anytime, anywhere, on any device. HealthGrid is changing the way healthcare providers connect and collaborate with each other, as well as with patients and their families. The innovative HealthGrid platform delivers critical care information via mobile devices using two integrated products: CareNarrative and CareNotify. HealthGrid satisfies many requirements of the CMS Meaningful Use, delivering both efficiency and improved patient outcomes. The privately-owned company is based in Orlando, Florida.

Job Description

Implementation Project Manager serves a critical liaison role between our clients and technology teams. The successful candidate will be a creative artist in the field, who will take on the management of key client
implementation projects with the goal of delivering the project on time, within budget and within scope. Experience in the healthcare industry is preferred and experience with mobile applications is a big plus.

Position Responsibilities:

  • Successfully manage relationships as liaison with the client and all stakeholders
  • Coordinate internal resources and third parties/vendors for the flawless execution of projects
  • Ensure that all projects are delivered on-time, within scope and within budget
  • Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility
  • Ensure resource availability and allocation
  • Develop a detailed project plan to monitor and track progress
  • Manage changes to the project scope, project schedule, and project costs using appropriate verification techniques
  • Measure project performance using appropriate tools and techniques
  • Report and escalate to management as needed
  • Perform risk management to minimize project risks
  • Establish and maintain relationships with third parties/vendors
  • Create and maintain comprehensive project documentation
Qualifications

Basic Qualifications:

  • Very good educational background, preferably in the fields of healthcare, computer science or engineering
  • Proven working experience in project management in the information technology sector
  • Solid technical background with understanding and/or hands-on experience in software development, mobile
    apps and web technologies
  • Excellent client-facing and internal communication skills
  • Excellent written and verbal communication skills
  • Solid organizational skills including attention to detail and multi-tasking skills
  • Strong working knowledge of Microsoft Office

Preferred Qualifications:

  • Experience in healthcare industry
  • Experience with mobile applications
  • EMR integration experience is a plus
  • PMP certification is a plus
Additional Information

We offer competitive salary and benefits package, including stock options.

HealthGrid is an equal opportunity employer.  All information will be kept confidential according to EEO guidelines.

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