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Client Implementation Project Manager Jobs in Lawrenceville, GA

ACI Worldwide

Client Project Manager

Norcross, GA · On-site

As a Client Project Manager in Norcross, GA, you will join a diverse, passionate team, dedicated to ... implementation, deliverables, project closing and post-rollout review/audit. Ensures all project ...

ACI Worldwide

Client Project Manager

Norcross, GA · Hybrid

As a Client Project Manager in Norcross, GA, you will join a diverse, passionate team, dedicated to ... implementation, deliverables, project closing and post-rollout review/audit. Ensures all project ...

Morrison

Junior Project Manager

Atlanta, GA · Hybrid

... meet client expectations and agency standards. * Initiate regular project reviews to identify areas for improvement and implement corrective actions. * In partnership with the Account Managers ...

SCP Health

Implementation Program Director

Atlanta, GA · On-site

Develop and manage program objectives, detailed project plans, including timelines, milestones, and resource allocation to ensure successful program implementation. * Identify potential risks and ...

SCP Health

Implementation Program Director

Atlanta, GA · On-site +1

Develop and manage program objectives, detailed project plans, including timelines, milestones, and resource allocation to ensure successful program implementation. * Identify potential risks and ...

Saleo, Inc.

Implementation Manager

Alpharetta, GA · On-site

$110 - $150/hr

Champion project management excellence, ensuring client satisfaction throughout the implementation process. * Craft Entity-Relationship Diagrams (ERDs) to assist in the implementation of SaaS ...

Saleo, Inc.

Implementation Manager

Alpharetta, GA · On-site

Champion project management excellence, ensuring client satisfaction throughout the implementation process. * Craft Entity-Relationship Diagrams (ERDs) to assist in the implementation of SaaS ...

Zinnia

Client Account Services Lead

Alpharetta, GA

Manage the complete project implementation lifecycle and ongoing work requests * Manage the build ... Support client testing of enhancements and change requests, including investigating and resolving ...

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All JobsClient Implementation Project JobsClient Implementation Project Manager JobsClient Implementation Project Manager Jobs in Lawrenceville, GA

Client Implementation Project Manager information

See Lawrenceville, GA salary details

$37.6K

$103.1K

$171.4K

How much do client implementation project manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for client implementation project manager in Lawrenceville, GA is $103,073.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,300.00 and $129,200.00 per year, depending on experience, location, and employer.

What is a client implementation project manager?

A Client Implementation Project Manager is responsible for overseeing the onboarding and integration process for new clients within a company. They coordinate cross-functional teams, manage timelines, and ensure that client requirements are met efficiently and effectively. Their main goal is to deliver a seamless transition for the client, from initial engagement through to the full deployment of products or services. This role requires strong project management, communication, and problem-solving skills, as well as the ability to handle multiple projects simultaneously.

What are the key skills and qualifications needed to thrive as a client implementation project manager?

To thrive as a Client Implementation Project Manager, you need strong project management skills, a solid understanding of implementation processes, and typically a bachelor’s degree in business, IT, or a related field. Familiarity with project management software (like Jira, Asana, or MS Project), CRM systems, and certifications such as PMP or PRINCE2 are highly valuable. Exceptional communication, problem-solving, and stakeholder management skills set top performers apart. These skills ensure smooth client onboarding, timely delivery, and high client satisfaction throughout complex implementation projects.

What are some common challenges faced by client implementation project managers during the onboarding process?

Client Implementation Project Managers often encounter challenges such as managing complex client expectations, aligning internal resources, and meeting tight deadlines. Coordinating cross-functional teams—including sales, IT, and customer support—requires clear communication and proactive problem-solving. Navigating differences in client workflows or technical requirements can also be demanding, but successful project managers rely on solid planning and adaptability to ensure smooth implementation and client satisfaction.

What is the difference between Client Implementation Project Manager vs Customer Success Manager?

AspectClient Implementation Project ManagerCustomer Success Manager
Primary FocusImplementing products/services for clients, ensuring project deliveryMaintaining client relationships, ensuring ongoing satisfaction
Work EnvironmentProject-based, cross-functional teams, deadlines-drivenRelationship management, account growth, support
Required SkillsProject management, technical knowledge, communicationCustomer service, communication, problem-solving

The Client Implementation Project Manager primarily focuses on executing and delivering projects to clients, ensuring timely and successful implementation. In contrast, the Customer Success Manager concentrates on building long-term relationships, ensuring client satisfaction, and fostering account growth. While both roles require strong communication skills, the implementation manager is more project-oriented, whereas the success manager emphasizes ongoing client engagement.

How much does a client implementation project manager make in the US?

A client implementation project manager in the US typically earns between $70,000 and $120,000 annually, depending on experience, industry, and location. Salaries often include benefits such as bonuses and health insurance, and the role requires strong project management skills and familiarity with tools like MS Project or Jira.

What are popular job titles related to Client Implementation Project Manager jobs in Lawrenceville, GA?

For Client Implementation Project Manager jobs in Lawrenceville, GA, the most frequently searched job titles are:

What job categories do people searching Client Implementation Project Manager jobs in Lawrenceville, GA look for?

The top searched job categories for Client Implementation Project Manager jobs in Lawrenceville, GA are:

What cities near Lawrenceville, GA are hiring for Client Implementation Project Manager jobs?

Cities near Lawrenceville, GA with the most Client Implementation Project Manager job openings:

Client Implementation Project Manager jobs near you
Infographic showing various Client Implementation Project Manager job openings in Lawrenceville, GA as of June 2026, with employment types broken down into 74% Full Time, 15% Part Time, 2% Temporary, and 9% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $103,073 per year, or $49.6 per hour.

Implementation Specialist

Incident IQ

Atlanta, GA

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

New

Key responsibilities

  • Lead and manage client onboarding projects for Incident IQ cloud software products and related services from after sale to go-live

  • Serve as a primary point of contact between clients and support teams to communicate project status, manage expectations, and handle escalated issues

  • Provide assistance with implementation tasks including installation, configuration, training, and support during the initial implementation period

Job description

Company Overview:

About Us:
Atlanta-based Incident IQ is the leading workflow management platform built exclusively for K-12 districts. Trusted by over 2,000 districts, Incident IQ powers mission-critical services for more than 12 million students and educators nationwide. By connecting technology and operational workflows, Incident IQ enables schools to streamline processes, reduce administrative burdens, and focus on what matters most: supporting students.

Purpose:
Incident IQ is committed to creating a future where every K-12 district operates with seamless efficiency. When operations are unified on a single platform, districts gain the clarity and control needed to build a stronger foundation for student success. We're focused on delivering the tools, support, and partnerships that help make that vision a reality.

Mission:
Incident IQ is on a mission to eliminate the friction of disconnected systems and clunky workflows that slow schools down. We're reimagining the critical work that happens behind the scenes, bringing visibility, efficiency, and impact to the processes that keep classrooms running. By streamlining the complex, automating the routine, and surfacing the insights that matter most, we can create the conditions for educators to teach, students to thrive, and districts to shape the future of education.

Implementation Specialist Overview:

The Implementation Specialist is the subject matter expert who works directly with our K-12 School District clients to understand detailed client needs in order to deliver a tailored Incident IQ Platform solution while managing expectations, timelines, and resources. The Implementation Specialist coordinates communications and activities between internal teams and clients and is critical to the overall success of every project. No two projects are the same, allowing for creative solutions that satisfy each client.

This position is responsible for executing and overseeing the project management activities related to the implementation of cloud software and services for new clients and providing ongoing support.

We look for excellent communication, time management, and organization skills with the ability to juggle multiple personalities and projects. You must have a strong technical aptitude and a good understanding of hardware, software, mobile and networking technologies and a passion for customer satisfaction.

Implementation Specialist Responsibilities: 

  • Lead and manage Client Onboarding projects for Incident IQ cloud software products and related services from after sale to go-live
  • Serve as a primary point of contact between clients and the support team during all phases of the implementation project to achieve defined success, including the recognition and handling of escalated issues.
  • Communicate directly with the client to manage expectations, scope changes, and monitor client contributions to the project
  • Maintain documentation and record project status updates using internal tools to track progress against milestones and identify any items holding up further implementation. 
  • Provide assistance with implementation tasks including installation, configuration to meet client preferences, training, and support for the initial implementation period
  • Manage multiple/simultaneous implementation projects
  • Recognize opportunities for process improvement and provide input for proper implementation
  • May participate in special projects or other duties as assigned

Implementation Specialist Requirements:

  • Bachelor's Degree or global equivalent in a related discipline.
  • 1 to 3 years of related professional customer experience; prefer SaaS Customer Success
  • Basic planning/organizational skills and techniques
  • Basic analysis and problem solving skills
  • Excellent verbal and written communication skills including both inbound and outbound phone calls and general proficiency in business writing
  • Ability to communicate and develop relationships with all levels of the organization
  • Resourceful, flexible, adaptable and ability to work well with limited direction and oversight
  • Professional and confident presence with a consultative, customer-focused attitude
  • Strong sense of ownership and the ability to manage multiple independent projects simultaneously
  • Proven professional experience with both client/server and cloud based (SaaS) applications and services
  • Possess strong technical aptitude and experience working with enterprise-class business software solutions
  • Excellent computer skills including proficiency with Microsoft Office applications, SaaS applications, and webinar or conference/meeting applications.
  • Proven professional experience with project management, including scheduling of tasks and management of small to mid-sized projects

What makes Incident IQ different: 

  • We facilitate whole-person growth where employees can develop personally as well as professionally.
  • We offer an energetic and collaborative environment; everyone's opinion matters!
  • We produce software that empowers K-12 schools to run efficiently, allowing for a better classroom experience for students to THRIVE!
  • We provide excellent work/life balance. Two amazing offices - a Downtown Atlanta office location and one at Halcyon in Alpharetta! 

Incident IQ offers a competitive salary based on experience with a benefits package for full-time employees that includes medical, dental, vision, life insurance, 401k match, and paid-time off (PTO).  

Incident IQ is an Equal Opportunity Employer