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Client Implementation Project Manager Jobs in New Mexico

Emerald Blue

Project Manager

Albuquerque, NM · On-site

$50K - $81K/yr

Shape client experience. Grow your career. Lead meaningful projects, influence client outcomes, and ... Team Lead ? Management, with opportunities to transition into sales or other parts of the ...

Emerald Blue

Project Manager

Albuquerque, NM

$50K - $81K/yr

Shape client experience. Grow your career. Lead meaningful projects, influence client outcomes, and ... Team Lead ? Management, with opportunities to transition into sales or other parts of the ...

DBR

Project Manager

Albuquerque, NM

HIRING A PROJECT MANAGER IN ALBUQUERQUE ACCOUNTABILITY Responsible for the profitability and ... Must maintain a satisfactory client relationship and must be able to relate to clients in a mature ...

DBR Inc

Project Manager

Albuquerque, NM · On-site

HIRING A PROJECT MANAGER IN ALBUQUERQUE ACCOUNTABILITY Responsible for the profitability and ... Must maintain a satisfactory client relationship and must be able to relate to clients in a mature ...

Woolpert

Survey Project Manager

Albuquerque, NM · On-site

We blend design excellence with cutting-edge technology to deliver exceptional client value. Our ... Pro-actively raising NCR's and implementing corrective actions to improve deliveries. What You Will ...

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Client Implementation Project Manager information

What are the key skills and qualifications needed to thrive as a Client Implementation Project Manager, and why are they important?

To thrive as a Client Implementation Project Manager, you need strong project management skills, a solid understanding of implementation processes, and typically a bachelor’s degree in business, IT, or a related field. Familiarity with project management software (like Jira, Asana, or MS Project), CRM systems, and certifications such as PMP or PRINCE2 are highly valuable. Exceptional communication, problem-solving, and stakeholder management skills set top performers apart. These skills ensure smooth client onboarding, timely delivery, and high client satisfaction throughout complex implementation projects.

What is a Client Implementation Project Manager?

A Client Implementation Project Manager is responsible for overseeing the onboarding and integration process for new clients within a company. They coordinate cross-functional teams, manage timelines, and ensure that client requirements are met efficiently and effectively. Their main goal is to deliver a seamless transition for the client, from initial engagement through to the full deployment of products or services. This role requires strong project management, communication, and problem-solving skills, as well as the ability to handle multiple projects simultaneously.

What is the difference between Client Implementation Project Manager vs Customer Success Manager?

AspectClient Implementation Project ManagerCustomer Success Manager
Primary FocusImplementing products/services for clients, ensuring project deliveryMaintaining client relationships, ensuring ongoing satisfaction
Work EnvironmentProject-based, cross-functional teams, deadlines-drivenRelationship management, account growth, support
Required SkillsProject management, technical knowledge, communicationCustomer service, communication, problem-solving

The Client Implementation Project Manager primarily focuses on executing and delivering projects to clients, ensuring timely and successful implementation. In contrast, the Customer Success Manager concentrates on building long-term relationships, ensuring client satisfaction, and fostering account growth. While both roles require strong communication skills, the implementation manager is more project-oriented, whereas the success manager emphasizes ongoing client engagement.

What are some common challenges faced by Client Implementation Project Managers during the onboarding process?

Client Implementation Project Managers often encounter challenges such as managing complex client expectations, aligning internal resources, and meeting tight deadlines. Coordinating cross-functional teams—including sales, IT, and customer support—requires clear communication and proactive problem-solving. Navigating differences in client workflows or technical requirements can also be demanding, but successful project managers rely on solid planning and adaptability to ensure smooth implementation and client satisfaction.
What are popular job titles related to Client Implementation Project Manager jobs in New Mexico? For Client Implementation Project Manager jobs in New Mexico, the most frequently searched job titles are:
What job categories do people searching Client Implementation Project Manager jobs in New Mexico look for? The top searched job categories for Client Implementation Project Manager jobs in New Mexico are:
What cities in New Mexico are hiring for Client Implementation Project Manager jobs? Cities in New Mexico with the most Client Implementation Project Manager job openings:
Client Implementation Project Manager jobs near you
Project Manager

Project Manager

Innovative Emergency Management

Santa Fe, NM • On-site

Full-time

Retirement, PTO

Posted 14 days ago

Job description

IEM is looking for a Full Time- Project Manager who is ready to develop and execute a comprehensive program strategy to achieve the goals of a state's Rural Health Transformation Program (RHTP). We are looking for a detail oriented, knowledgeable, and flexible project manager who will work with IEM teams under the direction of the client promoting operational change, standing up new processes, and integrating existing state systems.
Primary Location:
  • Live within the state of New Mexico.
  • Work will take place either in the field, in an office environment, or from a personal location and will depend on the need of the project.

Travel Requirements:
  • This position will require travel to complete work assignments or attend meetings.

Essential Functions:
  • Manage the implementation of RHTP projects / program as determined by the state, including day-to-day program governance and oversight of the grant. This includes issue escalation, recommendations and decision support to state leadership.
  • Monitor project timelines, budgets, and performance metrics to ensure successful delivery and compliance with all federal and state funding and grant management guidelines. Identify risks, propose mitigation strategies and prepare the projects for audit readiness from the beginning.
  • Coordinate with internal and external stakeholders to align project activities with program objectives and funding requirements.
  • Collaborate with state leadership and community partners (as needed) to enhance program effectiveness and sustainability.
  • Lead a team of project staff (coordinators / analysts, etc.) to support the execution of program activities and deliverables.
  • Prepare and present program updates and reports to key stakeholders, including progress reports, budget analysis, and impact assessments.
  • Evaluate program outcomes and impact on rural health systems / programs / infrastructure in the state.
  • Remain flexible and available to operate within the dynamic needs of a multi-year project that may evolve and require additional or different efforts.
  • Collect, organize, and analyze quantitative and qualitative program data (including grant expenditure rates, population health indicators, and service-utilization metrics) to evaluate project performance against established benchmarks and inform evidence-based recommendations to state leadership.
  • Interpret statistical reports, dashboards, and data visualizations produced by internal analysts or external evaluators, translating findings into actionable insights for non-technical stakeholders and incorporating those insights into program strategy adjustments.
  • Apply basic statistical methods (e.g., descriptive statistics, trend analysis, variance analysis) to monitor key performance indicators, validate data integrity in grant reporting, and support audit-readiness documentation with defensible, data-driven narratives.

Minimum Qualifications:
  • Degree: Bachelor's degree in a relevant field, such as public health, public administration, etc.
  • Experience: Ten (10) or more years in health project / program administration and grant management, preferably at the local, tribal, or state government level(s).
  • Leadership: Five (5) or more years of supervisory experience.
  • Experience and Degree Substitution: An equivalent combination of experience and training that demonstrates the required knowledge, skills, and abilities necessary to effectively perform the duties and functions of this position may be considered in lieu of a degree.
  • Knowledge of and demonstrated experience with federal grant regulations and compliance requirements, particularly related to the Rural Health Transformation Program and/or state and other applicable federal grant funding requirements.
  • Strong leadership and team management skills to inspire and guide project teams towards program goals.
  • Excellent communication and stakeholder engagement skills to foster partnerships and collaboration.
  • Ability to prioritize and manage multiple projects simultaneously in a dynamic environment.
  • Analytical and strategic thinking abilities, grounded in data literacy and statistical reasoning, to identify opportunities for project improvement, measure program impact, and drive evidence-based innovation.
  • Demonstrated proficiency in data interpretation and basic statistical analysis, including experience working with datasets, performance dashboards, or analytical tools (e.g., Excel pivot tables, Tableau, Power BI, or equivalent) to support program evaluation and reporting.

Preferred Qualifications:
  • Degree: Master of Public Health, Master of Public Administration, or an advanced degree in a related field.
  • Demonstrated work with Centers for Medicare & Medicaid Services (CMS) programs, rural health initiatives, or large-scale federal health grants.
  • Experience with Statistical software or data analysis platforms (e.g., SPSS, SAS, R, Stata, or advanced Excel functions) and familiarity with health-related data sources such as CMS datasets, HRSA reporting systems, or state health information exchanges.

Additional Information:
  • Office Locations: Often, these offices are either owned by the client we work with or by IEM. All candidates are expected to follow any rules and regulations of the office in which they are required to work for that project.
  • Personal Office / At Home Locations: All personal office / at home work environments require the ability to maintain minimum Internet speeds of 25 Mbps upload and 3 Mbps download, as well as a ping rate of 100 ms or less during working hours, regardless of the type and number of devices using your Internet connection. You must also have account privileges and access to your Internet service provider account during working hours for the purposes of maintaining the Internet connection, if needed.

Benefits and more:
  • Salary will be based on experience and location: $95,000 - $125,000
  • 10 paid Holidays
  • Vacation Pay
  • Sick Pay
  • 401 (K) plan with matching
  • Company paid STD and LTD

Equal Employment Opportunity. All IEM employment decisions, including recruiting, hiring, placement, training availability, promotion, compensation, evaluation, disciplinary actions, and termination of employment, if necessary, are made without regard to an individual's race, color, religion, creed, sex (including sexual orientation, gender identity, and gender expression), national origin, ancestry, age, physical or mental disability, medical condition, genetic information, pregnancy (including childbirth and related medical conditions), marital status, military or veteran status, citizenship or immigration status, or any other characteristic protected under applicable law.
Reasonable Accommodation. IEM is committed to providing reasonable workplace accommodations for individuals with disabilities. If you require assistance or reasonable accommodation during any part of the application or employment process, please email IEMhumanresources@iem.com with specific details about the requested accommodation. All accommodation requests are reviewed case-by-case in compliance with applicable law.

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