The Role The Implementation Project Manager (PM) for Emerging Products at Fidelity will act as the ... Client facing experience with end users, internal teams, external clients as well as 3rd parties ...
The Role The Implementation Project Manager (PM) for Emerging Products at Fidelity will act as the ... Client facing experience with end users, internal teams, external clients as well as 3rd parties ...
Bachelor's Degree * 5+ years of experience in 2 of the following 3 areas; implementation, project management and/or client management * Confidently lead by influence and use strong communication and ...
Bachelor's Degree * 5+ years of experience in 2 of the following 3 areas; implementation, project management and/or client management * Confidently lead by influence and use strong communication and ...
Maintains relationships with client, corporate management, designers, subcontractors, consultants ... Develop and implement project execution plan. Develop and implement project work plan in ...
Maintains relationships with client, corporate management, designers, subcontractors, consultants ... Develop and implement project execution plan. Develop and implement project work plan in ...
Project Manager
Organ, NM · On-site
Serve as a technical liaison between the client, program management, and delivery teams * Implement and maintain project management best practices and methodologies * Mentor and develop team members ...
Project Manager
Organ, NM · On-site
Serve as a technical liaison between the client, program management, and delivery teams * Implement and maintain project management best practices and methodologies * Mentor and develop team members ...
Project Manager
White Sands, NM · On-site
Serve as a technical liaison between the client, program management, and delivery teams * Implement and maintain project management best practices and methodologies * Mentor and develop team members ...
Project Manager
White Sands, NM · On-site
Serve as a technical liaison between the client, program management, and delivery teams * Implement and maintain project management best practices and methodologies * Mentor and develop team members ...
Serve as a technical liaison between the client, program management, and delivery teams * Implement and maintain project management best practices and methodologies * Mentor and develop team members ...
Serve as a technical liaison between the client, program management, and delivery teams * Implement and maintain project management best practices and methodologies * Mentor and develop team members ...
Lead and manage complex patient support program implementations, ensuring alignment with client ... Manage project scope, risks, and issues, proactively identifying and mitigating potential ...
Lead and manage complex patient support program implementations, ensuring alignment with client ... Manage project scope, risks, and issues, proactively identifying and mitigating potential ...
Construction Project Manager - Transmission & Distribution (Phoenix or Albuquerque)
Albuquerque, NM · On-site
The Construction Project Manager is responsible for managing the construction project safety ... client, supplier and company commissioning and startup teams as needed. * Implement, audit, and ...
Construction Project Manager - Transmission & Distribution (Phoenix or Albuquerque)
Albuquerque, NM · On-site
The Construction Project Manager is responsible for managing the construction project safety ... client, supplier and company commissioning and startup teams as needed. * Implement, audit, and ...
Project Manager
Albuquerque, NM · On-site
Lead client-focused project teams through all phases, from concept through construction closeout ... Anticipate project risks and implement proactive mitigation strategies * Ensure high-quality ...
Project Manager
Albuquerque, NM · On-site
Lead client-focused project teams through all phases, from concept through construction closeout ... Anticipate project risks and implement proactive mitigation strategies * Ensure high-quality ...
Project Manager
Albuquerque, NM · On-site
Lead client-focused project teams through all phases, from concept through construction closeout ... Anticipate project risks and implement proactive mitigation strategies * Ensure high-quality ...
Project Manager
Albuquerque, NM · On-site
Lead client-focused project teams through all phases, from concept through construction closeout ... Anticipate project risks and implement proactive mitigation strategies * Ensure high-quality ...
Build and maintain strong client relationships while ensuring exceptional customer service * Manage ... Lead pull-planning sessions and implement production tracking strategies * Oversee quality ...
Build and maintain strong client relationships while ensuring exceptional customer service * Manage ... Lead pull-planning sessions and implement production tracking strategies * Oversee quality ...
Project Manager
Albuquerque, NM · On-site
Lead client-focused project teams through all phases, from concept through construction closeout ... Anticipate project risks and implement proactive mitigation strategies * Ensure high-quality ...
Quick apply
Project Manager
Albuquerque, NM · On-site
Lead client-focused project teams through all phases, from concept through construction closeout ... Anticipate project risks and implement proactive mitigation strategies * Ensure high-quality ...
Coordinate with the client on a communication and education strategy for the project, uncovering ... Confirmed project management experience required * NASD Series 7 and 63 licenses (must be acquired ...
Coordinate with the client on a communication and education strategy for the project, uncovering ... Confirmed project management experience required * NASD Series 7 and 63 licenses (must be acquired ...
Project Manager
Albuquerque, NM · Remote
$100K - $165K/yr
... the client's Owner's Representative organization. This is a remote-first role with regular site ... and implement risk mitigation strategies in coordination with program leadership Program and ...
Quick apply
Project Manager
Albuquerque, NM · Remote
$100K - $165K/yr
... the client's Owner's Representative organization. This is a remote-first role with regular site ... and implement risk mitigation strategies in coordination with program leadership Program and ...
Project Manager
Albuquerque, NM · On-site
As a Project Manager, you will oversee and coordinate all aspects of roofing projects from ... Implement quality control measures to uphold roofing industry standards and meet client ...
Project Manager
Albuquerque, NM · On-site
As a Project Manager, you will oversee and coordinate all aspects of roofing projects from ... Implement quality control measures to uphold roofing industry standards and meet client ...
Operations Project Manager
Albuquerque, NM · Hybrid
$100K - $120K/yr
Our client is one of the rapidly expanding IT service providers in North America, renowned for its ... Identify schedule risks early and implement mitigation strategies to protect project timelines.
Quick apply
Operations Project Manager
Albuquerque, NM · Hybrid
$100K - $120K/yr
Our client is one of the rapidly expanding IT service providers in North America, renowned for its ... Identify schedule risks early and implement mitigation strategies to protect project timelines.
Project Manager
Los Alamos, NM · On-site
Provides project management and leadership for project and client personnel responsible for ... Well versed in OSHA and EM-385-1-1 Health and Safety requirements and effective implementation.
Project Manager
Los Alamos, NM · On-site
Provides project management and leadership for project and client personnel responsible for ... Well versed in OSHA and EM-385-1-1 Health and Safety requirements and effective implementation.
Project Manager
Los Alamos, NM · On-site
Provides project management and leadership for project and client personnel responsible for ... Well versed in OSHA and EM-385-1-1 Health and Safety requirements and effective implementation.
Project Manager
Los Alamos, NM · On-site
Provides project management and leadership for project and client personnel responsible for ... Well versed in OSHA and EM-385-1-1 Health and Safety requirements and effective implementation.
Project Manager
Los Alamos, NM · On-site
Provides project management and leadership for project and client personnel responsible for ... Well versed in OSHA and EM-385-1-1 Health and Safety requirements and effective implementation.
Project Manager
Los Alamos, NM · On-site
Provides project management and leadership for project and client personnel responsible for ... Well versed in OSHA and EM-385-1-1 Health and Safety requirements and effective implementation.
Manage projects from requirements development, through design approval, contract award, and ... Support project proposal development and implementation; projects range in multi-discipline ...
Manage projects from requirements development, through design approval, contract award, and ... Support project proposal development and implementation; projects range in multi-discipline ...
Client Implementation Project Manager information
What are the key skills and qualifications needed to thrive as a Client Implementation Project Manager, and why are they important?
To thrive as a Client Implementation Project Manager, you need strong project management skills, a solid understanding of implementation processes, and typically a bachelor’s degree in business, IT, or a related field. Familiarity with project management software (like Jira, Asana, or MS Project), CRM systems, and certifications such as PMP or PRINCE2 are highly valuable. Exceptional communication, problem-solving, and stakeholder management skills set top performers apart. These skills ensure smooth client onboarding, timely delivery, and high client satisfaction throughout complex implementation projects.
What is a Client Implementation Project Manager?
A Client Implementation Project Manager is responsible for overseeing the onboarding and integration process for new clients within a company. They coordinate cross-functional teams, manage timelines, and ensure that client requirements are met efficiently and effectively. Their main goal is to deliver a seamless transition for the client, from initial engagement through to the full deployment of products or services. This role requires strong project management, communication, and problem-solving skills, as well as the ability to handle multiple projects simultaneously.
What is the difference between Client Implementation Project Manager vs Customer Success Manager?
| Aspect | Client Implementation Project Manager | Customer Success Manager |
|---|---|---|
| Primary Focus | Implementing products/services for clients, ensuring project delivery | Maintaining client relationships, ensuring ongoing satisfaction |
| Work Environment | Project-based, cross-functional teams, deadlines-driven | Relationship management, account growth, support |
| Required Skills | Project management, technical knowledge, communication | Customer service, communication, problem-solving |
The Client Implementation Project Manager primarily focuses on executing and delivering projects to clients, ensuring timely and successful implementation. In contrast, the Customer Success Manager concentrates on building long-term relationships, ensuring client satisfaction, and fostering account growth. While both roles require strong communication skills, the implementation manager is more project-oriented, whereas the success manager emphasizes ongoing client engagement.
What are some common challenges faced by Client Implementation Project Managers during the onboarding process?
Client Implementation Project Managers often encounter challenges such as managing complex client expectations, aligning internal resources, and meeting tight deadlines. Coordinating cross-functional teams—including sales, IT, and customer support—requires clear communication and proactive problem-solving. Navigating differences in client workflows or technical requirements can also be demanding, but successful project managers rely on solid planning and adaptability to ensure smooth implementation and client satisfaction.
What are popular job titles related to Client Implementation Project Manager jobs in New Mexico? For Client Implementation Project Manager jobs in New Mexico, the most frequently searched job titles are:
What job categories do people searching Client Implementation Project Manager jobs in New Mexico look for? The top searched job categories for Client Implementation Project Manager jobs in New Mexico are:
What cities in New Mexico are hiring for Client Implementation Project Manager jobs? Cities in New Mexico with the most Client Implementation Project Manager job openings:
Full-time
Posted 16 days ago
Fidelity Investments rating
8.7
Based on 264 frontline employees who took The Breakroom Quiz
14th of 138 rated financial services
Job description
Job Description:
Note: Fidelity will not provide immigration sponsorship for this position.
The Role
The Implementation Project Manager (PM) for Emerging Products at Fidelity will act as the primary interface between the client and all internal groups related implementations and new service additions. The PM is ultimately accountable for leading multiple client implementations for projects including, but not limited to, Student Loan Employer Contributions (SDEC), Health Savings Account (HSA), Workplace Giving (WG) and Single Sign-on (SSO).
The Expertise and Skills You Bring
- Knowledge of HR business functions, applications, and technical environment.
- Client facing experience with end users, internal teams, external clients as well as 3rd parties vendors as central point of contact for all project related results.
- Experience Creating project plans and monitoring progress against plan, including communicating deliverable, timelines, best-practice data, and process solutions to clients.
- Familiarity with WI Products and Services across all product lines.
- Related work experience, undergraduate and/or graduate degree(s). A Bachelor's degree is required.
- Strong team building skills.
- Highly organized and able to prioritize and multi-task in a fast-paced environment.
- Excellent communication, interpersonal and presentation skills.
- Strong analytical and problem-solving skills.
- Excellent judgment and project management skills.
- Results/willing to take action and have attention to detail.
- Strong facilitation, influencing skills and negotiating skills.
- Proven ability to promote and position products effectively with client.
- Leads cross-company teams to achieve common goals.
The Team
The Fidelity Emerging Products Implementation team is responsible for implementing exciting new benefit opportunities to Fidelity clients. Healthcare Savings and Student Debt are significant challenges for all Americans. These, and other emerging products are expected to grow quickly in the coming years. It's critical that we create a scalable implementation model to onboard clients quickly, without sacrificing customer service. To that end, we collaborate with cross-functional partners to develop new service offerings, refine process and procedures, and drive new innovation to ensure Fidelity's leadership position in the market. Key stakeholders include Product Development, Personal Investing, Operations, Health & Welfare, Legal, Risk, Compliance, and of course, our new and existing clients.
Note:If you are a FINRA registered internal employee who is considering moving to a non-licensed role, you may want to proactively have a conversation with the hiring manager to understand the potential impact to your registrations before a final hiring decision is made.
Certifications:Category:Client ServicePlease be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
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