Bachelor's Degree * 5+ years of experience in 2 of the following 3 areas; implementation, project management and/or client management * Confidently lead by influence and use strong communication and ...
Bachelor's Degree * 5+ years of experience in 2 of the following 3 areas; implementation, project management and/or client management * Confidently lead by influence and use strong communication and ...
Maintains relationships with client, corporate management, designers, subcontractors, consultants ... Develop and implement project execution plan. Develop and implement project work plan in ...
Maintains relationships with client, corporate management, designers, subcontractors, consultants ... Develop and implement project execution plan. Develop and implement project work plan in ...
Project Manager
Albuquerque, NM · On-site
Maintains relationships with client, corporate management, designers, subcontractors, consultants ... Develop and implement project execution plan. Develop and implement project work plan in ...
Project Manager
Albuquerque, NM · On-site
Maintains relationships with client, corporate management, designers, subcontractors, consultants ... Develop and implement project execution plan. Develop and implement project work plan in ...
Project Manager
Organ, NM · On-site
Serve as a technical liaison between the client, program management, and delivery teams * Implement and maintain project management best practices and methodologies * Mentor and develop team members ...
Project Manager
Organ, NM · On-site
Serve as a technical liaison between the client, program management, and delivery teams * Implement and maintain project management best practices and methodologies * Mentor and develop team members ...
Project Manager
White Sands, NM · On-site
Serve as a technical liaison between the client, program management, and delivery teams * Implement and maintain project management best practices and methodologies * Mentor and develop team members ...
Project Manager
White Sands, NM · On-site
Serve as a technical liaison between the client, program management, and delivery teams * Implement and maintain project management best practices and methodologies * Mentor and develop team members ...
Serve as a technical liaison between the client, program management, and delivery teams * Implement and maintain project management best practices and methodologies * Mentor and develop team members ...
Serve as a technical liaison between the client, program management, and delivery teams * Implement and maintain project management best practices and methodologies * Mentor and develop team members ...
Construction Project Manager - Transmission & Distribution (Phoenix or Albuquerque)
Albuquerque, NM · On-site
The Construction Project Manager is responsible for managing the construction project safety ... client, supplier and company commissioning and startup teams as needed. * Implement, audit, and ...
Construction Project Manager - Transmission & Distribution (Phoenix or Albuquerque)
Albuquerque, NM · On-site
The Construction Project Manager is responsible for managing the construction project safety ... client, supplier and company commissioning and startup teams as needed. * Implement, audit, and ...
Develop and implement project work plans, defining scope, objectives, and evaluation criteria ... Attend site visits, field walk-downs, and client meetings as needed. Safety, Quality, & Compliance
Develop and implement project work plans, defining scope, objectives, and evaluation criteria ... Attend site visits, field walk-downs, and client meetings as needed. Safety, Quality, & Compliance
Develop and implement project work plans, defining scope, objectives, and evaluation criteria ... Attend site visits, field walk-downs, and client meetings as needed. Safety, Quality, & Compliance
Develop and implement project work plans, defining scope, objectives, and evaluation criteria ... Attend site visits, field walk-downs, and client meetings as needed. Safety, Quality, & Compliance
Develop and implement project work plans, defining scope, objectives, and evaluation criteria ... Attend site visits, field walk-downs, and client meetings as needed. Safety, Quality, & Compliance
Develop and implement project work plans, defining scope, objectives, and evaluation criteria ... Attend site visits, field walk-downs, and client meetings as needed. Safety, Quality, & Compliance
Develop and implement project work plans, defining scope, objectives, and evaluation criteria ... Attend site visits, field walk-downs, and client meetings as needed. Safety, Quality, & Compliance
Develop and implement project work plans, defining scope, objectives, and evaluation criteria ... Attend site visits, field walk-downs, and client meetings as needed. Safety, Quality, & Compliance
Develop and implement project work plans, defining scope, objectives, and evaluation criteria ... Attend site visits, field walk-downs, and client meetings as needed. Safety, Quality, & Compliance
Develop and implement project work plans, defining scope, objectives, and evaluation criteria ... Attend site visits, field walk-downs, and client meetings as needed. Safety, Quality, & Compliance
Develop and implement project work plans, defining scope, objectives, and evaluation criteria ... Attend site visits, field walk-downs, and client meetings as needed. Safety, Quality, & Compliance
Develop and implement project work plans, defining scope, objectives, and evaluation criteria ... Attend site visits, field walk-downs, and client meetings as needed. Safety, Quality, & Compliance
Develop and implement project work plans, defining scope, objectives, and evaluation criteria ... Attend site visits, field walk-downs, and client meetings as needed. Safety, Quality, & Compliance
Develop and implement project work plans, defining scope, objectives, and evaluation criteria ... Attend site visits, field walk-downs, and client meetings as needed. Safety, Quality, & Compliance
Develop and implement project work plans, defining scope, objectives, and evaluation criteria ... Attend site visits, field walk-downs, and client meetings as needed. Safety, Quality, & Compliance
Develop and implement project work plans, defining scope, objectives, and evaluation criteria ... Attend site visits, field walk-downs, and client meetings as needed. Safety, Quality, & Compliance
Develop and implement project work plans, defining scope, objectives, and evaluation criteria ... Attend site visits, field walk-downs, and client meetings as needed. Safety, Quality, & Compliance
Develop and implement project work plans, defining scope, objectives, and evaluation criteria ... Attend site visits, field walk-downs, and client meetings as needed. Safety, Quality, & Compliance
Develop and implement project work plans, defining scope, objectives, and evaluation criteria ... Attend site visits, field walk-downs, and client meetings as needed. Safety, Quality, & Compliance
Develop and implement project work plans, defining scope, objectives, and evaluation criteria ... Attend site visits, field walk-downs, and client meetings as needed. Safety, Quality, & Compliance
Develop and implement project work plans, defining scope, objectives, and evaluation criteria ... Attend site visits, field walk-downs, and client meetings as needed. Safety, Quality, & Compliance
Develop and implement project work plans, defining scope, objectives, and evaluation criteria ... Attend site visits, field walk-downs, and client meetings as needed. Safety, Quality, & Compliance
Project Manager
Albuquerque, NM · On-site
Lead client-focused project teams through all phases, from concept through construction closeout ... Anticipate project risks and implement proactive mitigation strategies * Ensure high-quality ...
Project Manager
Albuquerque, NM · On-site
Lead client-focused project teams through all phases, from concept through construction closeout ... Anticipate project risks and implement proactive mitigation strategies * Ensure high-quality ...
Lead client-focused project teams through all phases, from concept through construction closeout ... Anticipate project risks and implement proactive mitigation strategies * Ensure high-quality ...
Lead client-focused project teams through all phases, from concept through construction closeout ... Anticipate project risks and implement proactive mitigation strategies * Ensure high-quality ...
Client Implementation Project Manager information
What are the key skills and qualifications needed to thrive as a Client Implementation Project Manager, and why are they important?
What is a Client Implementation Project Manager?
What is the difference between Client Implementation Project Manager vs Customer Success Manager?
| Aspect | Client Implementation Project Manager | Customer Success Manager |
|---|---|---|
| Primary Focus | Implementing products/services for clients, ensuring project delivery | Maintaining client relationships, ensuring ongoing satisfaction |
| Work Environment | Project-based, cross-functional teams, deadlines-driven | Relationship management, account growth, support |
| Required Skills | Project management, technical knowledge, communication | Customer service, communication, problem-solving |
The Client Implementation Project Manager primarily focuses on executing and delivering projects to clients, ensuring timely and successful implementation. In contrast, the Customer Success Manager concentrates on building long-term relationships, ensuring client satisfaction, and fostering account growth. While both roles require strong communication skills, the implementation manager is more project-oriented, whereas the success manager emphasizes ongoing client engagement.
What are some common challenges faced by Client Implementation Project Managers during the onboarding process?
Full-time
Posted 13 days ago
Fidelity Investments rating
8.7
Based on 266 frontline employees who took The Breakroom Quiz
17th of 148 rated financial services
Job description
Note: Fidelity will not provide immigration sponsorship for this position
The RoleThe Project Manager leads project teams of internal and external stakeholders to convert the defined contribution plans of new clients to Fidelity or make changes to the plans of existing clients.
The Expertise and Skills You BringBachelor's Degree
5+ years of experience in 2 of the following 3 areas; implementation, project management and/or client management
Confidently lead by influence and use strong communication and interpersonal skills to work across organizations
Analytical, organized, and have strong multi-tasking skills
Decisive, creative, and adaptable, with experience developing and executing solutions for clients while balancing business goals and priorities
Identify and lead quality improvement initiatives and other special projects for the team
Strong knowledge of defined contribution (qualified and/ or nonqualified), financial services, and/or benefits industries
Leading multiple projects and prioritizing workload based on urgency, importance, client expectations and business needs, delegating decision-making to team members as appropriate
Developing project timelines and ensuring that project team members complete requirements on time, while anticipating challenges and formulating solutions before the project is adversely impacted
Monitoring and reporting on project status
Consulting with clients to understand their needs
Maintaining knowledge of ERISA, IRC and DOL regulations and understanding the impact of pending legislation
Coaching and mentoring others to draw out their skills and expertise
As part of the Implementation group within Workplace Investing the Project Manager plays a critical role leading a project team and coordinating project efforts with internal business partners such as other groups within Implementation, ongoing client service teams, Participant Services, Financial Operations, etc. The project team also works with external resources, including client staff and third-party vendors.
Fidelity's Onsite Working Model
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.
Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
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