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Client Implementation Project Manager Jobs in Massachusetts

As an Implementation Manager you will play a key role in implementing some of the world's most ... client satisfaction. What you'll do: * Lead Project Execution and Delivery: Manage end-to-end ...

Implementation Manager

Burlington, MA · On-site

$115 - $135/hr

As an Implementation Manager you will play a key role in implementing some of the world's most ... client satisfaction. What you'll do: * Lead Project Execution and Delivery: Manage end-to-end ...

New

Implementation Manager

Burlington, MA · On-site

$115K - $135K/yr

As an Implementation Manager you will play a key role in implementing some of the world's most ... client satisfaction. What you'll do: * Lead Project Execution and Delivery: Manage end-to-end ...

IMs commit to running large, complex implementation projects at high quality and speed to ... client data and platform configuration - Independently manage multiple components of the ...

IMs commit to running large, complex implementation projects at high quality and speed to ... client data and platform configuration - Independently manage multiple components of the ...

As a Project Manager, you will be responsible for providing consulting services to an assigned ... Implement project documentation governance that is aligned with company and client requirements.

New

As a Project Manager, you will be responsible for providing consulting services to an assigned ... Implement project documentation governance that is aligned with company and client requirements.

New

Project Manager

Boston, MA · On-site

$115K - $135K/yr

As a Project Manager, you will be responsible for providing consulting services to an assigned ... Implement project documentation governance that is aligned with company and client requirements.

New

Project Manager

Boston, MA · On-site

$115K - $135K/yr

As a Project Manager, you will be responsible for providing consulting services to an assigned ... Implement project documentation governance that is aligned with company and client requirements.

New

Assess overall project health, identify risks and issues, and implement appropriate mitigation and ... Ability to lead client meetings, manage expectations, address difficult situations, and communicate ...

PROJECT MANAGER

Waltham, MA · On-site

$85K - $110K/yr

Identify financial risks and implement proactive mitigation strategies. * Lead monthly project ... Client Relationship Management * Serve as the primary point of contact for owners, tenants ...

Showing results 41-60

Client Implementation Project Manager information

What is a client implementation project manager?

A Client Implementation Project Manager is responsible for overseeing the onboarding and integration process for new clients within a company. They coordinate cross-functional teams, manage timelines, and ensure that client requirements are met efficiently and effectively. Their main goal is to deliver a seamless transition for the client, from initial engagement through to the full deployment of products or services. This role requires strong project management, communication, and problem-solving skills, as well as the ability to handle multiple projects simultaneously.

What are the key skills and qualifications needed to thrive as a client implementation project manager?

To thrive as a Client Implementation Project Manager, you need strong project management skills, a solid understanding of implementation processes, and typically a bachelor’s degree in business, IT, or a related field. Familiarity with project management software (like Jira, Asana, or MS Project), CRM systems, and certifications such as PMP or PRINCE2 are highly valuable. Exceptional communication, problem-solving, and stakeholder management skills set top performers apart. These skills ensure smooth client onboarding, timely delivery, and high client satisfaction throughout complex implementation projects.

What are some common challenges faced by client implementation project managers during the onboarding process?

Client Implementation Project Managers often encounter challenges such as managing complex client expectations, aligning internal resources, and meeting tight deadlines. Coordinating cross-functional teams—including sales, IT, and customer support—requires clear communication and proactive problem-solving. Navigating differences in client workflows or technical requirements can also be demanding, but successful project managers rely on solid planning and adaptability to ensure smooth implementation and client satisfaction.

What is the difference between Client Implementation Project Manager vs Customer Success Manager?

AspectClient Implementation Project ManagerCustomer Success Manager
Primary FocusImplementing products/services for clients, ensuring project deliveryMaintaining client relationships, ensuring ongoing satisfaction
Work EnvironmentProject-based, cross-functional teams, deadlines-drivenRelationship management, account growth, support
Required SkillsProject management, technical knowledge, communicationCustomer service, communication, problem-solving

The Client Implementation Project Manager primarily focuses on executing and delivering projects to clients, ensuring timely and successful implementation. In contrast, the Customer Success Manager concentrates on building long-term relationships, ensuring client satisfaction, and fostering account growth. While both roles require strong communication skills, the implementation manager is more project-oriented, whereas the success manager emphasizes ongoing client engagement.

How much does a client implementation project manager make in the US?

A client implementation project manager in the US typically earns between $70,000 and $120,000 annually, depending on experience, industry, and location. Salaries often include benefits such as bonuses and health insurance, and the role requires strong project management skills and familiarity with tools like MS Project or Jira.

What are popular job titles related to Client Implementation Project Manager jobs in Massachusetts?

For Client Implementation Project Manager jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Client Implementation Project Manager jobs in Massachusetts look for?

The top searched job categories for Client Implementation Project Manager jobs in Massachusetts are:

What cities in Massachusetts are hiring for Client Implementation Project Manager jobs?

Cities in Massachusetts with the most Client Implementation Project Manager job openings:

Infographic showing various Client Implementation Project Manager job openings in Massachusetts as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution.

State Street Alpha Transaction Management Implementation Lead, Vice President

State Street Global Advisors

Quincy, MA • On-site

$110K - $181K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted yesterday

New


Job description

Who we are looking for

The Alpha Strategy and Implementation Services Team at State Street is seeking a qualified Client Implementation Lead to support the industry's first comprehensive front-to-back client servicing platform. This leadership role is dedicated to facilitating end-to-end integration for clients, encompassing all asset classes, including equities, fixed income, and complex instruments such as derivatives, bank loans, and repurchase agreements (repos).

Key Responsibilities
  • Oversee due diligence activities to ensure a thorough understanding of client requirements and operational environments.

  • Identify gaps in current operating models and drive the design of client solutions, including trade and architecture flows, operational processes, and business system functionality.

  • Manage the implementation and onboarding plan, including project timelines, conversion strategies, and post-go-live activities for client onboarding and implementation projects.

  • Analyze post go-live change requests, collaborating with all stakeholders to define solutions, supervise testing, and oversee deployment in the live production environment.

Why this role is important to us

The team you will be joining plays an important role in the overall success of the organization. Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. To make that happen we need teams like yours to help navigate employees and the organization as a whole. In your role you will strive for cutting-edge solutions, that are straightforward and scalable. You will help us build resilience and execute day to day deliverables at our best.

Join us if making your mark in the financial services industry from day one is a challenge you are up for.

What you will be responsible for

As Transaction Management Implementation Lead you will:

  • Drive the delivery of cross-operations, high priority projects across all typical project phases

  • Work with external clients and portfolio managers to configure the Alpha platform for client-specific workflows

  • Project initiation and scoping- including plan definition and managing realistic expectations for successful delivery with project stakeholders

  • Manage business analysis and requirements definition

  • Support ongoing project management- including progress monitoring, reporting and quality assurance throughout the project

  • Build and manage strong relationships with project sponsors and stakeholders in Operations, Technology and the business, understanding competing priorities across these groups

  • Work with Operations business units to assess and streamline processes in order to mitigate risk, cost or service issues and generate efficiencies

  • Collaborate with other teams to share approaches, develop best practices and improve team capabilities to successfully migrate clients

  • Domestic and/or international travel may be required

What we value

  • 10+ years of industry experience with front, middle, and back office integration, functionality, and electronic trading platforms

  • Strong understanding of Transaction Management Middle Office services and operating models; subject matter expertise in standard financial services static data as it applies to middle office trade processing

  • Strong knowledge of financial instruments and asset classes such as Equities, Fixed Income, Derivatives, and structured products including TBAs and Repos

  • In-depth understanding and prior experience with industry utilities such as DTCC CTM, DTCC Alert, FX Connect, other Middle Office vendor applications, and messaging protocols like XML and SWIFT

  • Proven history of understanding and analyzing complex client use cases and large data sets; ability to create visual dashboards using tools such as Microsoft CoPilot and PowerBI

  • Exceptional communication, problem-solving, and analytical skills; attention to detail and organization - able to independently troubleshoot and gather supporting evidence

  • Ability to work on multiple projects concurrently and prioritize work accordingly

  • Expertise in MS Office, including CoPilot, MS Visio, Project, and PowerPoint

  • Competency in SDLC & Agile Methodology and tools (i.e., JIRA, Rally, RTC)

Education & Preferred Qualifications

  • BS degree in Business, Finance, Economics or Engineering

  • 10+ years of industry experience with front, middle, and backoffice integration, functionality, and electronic trading platforms

Salary Range:

$110,000 - $181,250 Annual

The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.

Employees are eligible to participate in State Street's comprehensive benefits program, which includes: our retirement savings plan (401K) with company match; insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages; paid-time off including vacation, sick leave, short term disability, and family care responsibilities; access to our Employee Assistance Program; incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans); and, eligibility for certain tax advantaged savings plans.

For a full overview, visit https://hrportal.ehr.com/statestreet/Home.

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you'll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

Discover more information on jobs at StateStreet.com/careers

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Job Application Disclosure:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.