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Client Focus Jobs in Texas (NOW HIRING)

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Client Focus information

See Texas salary details

$18K

$62.7K

$182.5K

How much do client focus jobs pay per year?

As of Aug 8, 2026, the average yearly pay for client focus in Texas is $62,677.00, according to ZipRecruiter salary data. Most workers in this role earn between $25,063.00 and $71,673.00 per year, depending on experience, location, and employer.

What is the difference between Client Focus vs Customer Service Representative?

AspectClient FocusCustomer Service Representative
Primary RoleBuilding and maintaining long-term client relationshipsHandling customer inquiries and resolving issues
Skills NeededCommunication, relationship management, strategic thinkingCommunication, problem-solving, product knowledge
Work EnvironmentBusiness settings, B2B interactions, account managementCall centers, retail, service industries
CertificationsMay include sales or account management certificationsCustomer service training, product certifications

While both roles involve communication and client interaction, Client Focus emphasizes building long-term relationships and strategic account management, often in B2B settings. Customer Service Representatives primarily address immediate customer needs and support, typically in retail or service environments. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

What is a client focus role?

A Client Focus role involves prioritizing the needs and expectations of clients to ensure their satisfaction and loyalty. Professionals in this position act as a bridge between the company and its clients, addressing concerns, providing solutions, and maintaining strong relationships. Their responsibilities often include understanding client goals, delivering tailored services, and continuously improving the client experience. This role is essential in industries where customer satisfaction drives business success, such as consulting, sales, and account management.

What are some common challenges faced in a client focus role, and how can they be managed effectively?

Professionals in Client Focus roles often encounter challenges such as balancing competing client priorities, handling difficult conversations, and maintaining clear communication across various teams. To manage these effectively, it’s important to set clear expectations with clients, stay organized with strong time management skills, and foster open collaboration with internal stakeholders. Proactively addressing concerns and regularly checking in with clients helps build trust and ensures their needs are met, which is essential for long-term client satisfaction and retention.

What are the key skills and qualifications needed to thrive in a client focus role?

To excel in a client-focused role, you need strong interpersonal skills, problem-solving abilities, and relevant industry knowledge, often supported by a degree in business or a related field. Familiarity with customer relationship management (CRM) systems and communication platforms is typically required. Outstanding active listening, empathy, and adaptability set top performers apart when engaging with diverse clients. These skills are vital for building trust, ensuring client satisfaction, and fostering long-term business relationships.
What job categories do people searching Client Focus jobs in Texas look for? The top searched job categories for Client Focus jobs in Texas are:
What cities in Texas are hiring for Client Focus jobs? Cities in Texas with the most Client Focus job openings:
Infographic showing various Client Focus job openings in Texas as of August 2026, with employment types broken down into 74% Full Time, 21% Part Time, and 5% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $62,677 per year, or $30.1 per hour.

Personal Lines Client Service Manager

Higginbotham

Corpus Christi, TX • On-site

$32K - $43K/yr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 21 days ago


Higginbotham rating

8.5

Company rating: 8.5 out of 10

Based on 29 frontline employees who took The Breakroom Quiz

104th of 303 rated insurance


Job description

Personal Lines Client Service Manager

The Personal Lines Client Service Manager is responsible for assisting producers and clients in maintaining insurance coverage for personal lines of insurance to include processing and invoicing policies, endorsements, audits, and cancellations.

Supervisory Responsibilities: None

Essential Tasks:

  • Preparing and processing endorsements requests for submission to insurance carriers, including invoicing, and timely follow-up to confirm receipt.
  • Verification of rates, exposures, and prior premiums to ensure accurate policy records.
  • Handling/processing policy cancellations, billing inquiries, and related issues with attention to detail and efficiency.
  • Work closely with Senior Insurance Managers for the review and approval of endorsements and renewals.
  • Provide exceptional client service and support policy retention efforts through proactive communication and problem-solving.
  • Respond to and process certificate of insurance (COI), ID Cards, and billing questions as needed.
  • Maintain accurate and organized agency files, and process incoming mail and service requests promptly.
  • Adhere to established agency procedures and best practices.
  • Foster strong working relationships with both clients and internal stakeholders to support overall service excellence.
  • Ability to perform other duties as assigned.

Core Competencies:

  • Ability to Analyze and Solve Problems: Skill in recognizing challenges, exploring options, and implementing effective solutions in a timely manner
  • Attention to Detail: A strong focus on completing tasks and projects accurately and thoroughly
  • Communication Skills: Capable of expressing ideas clearly in both verbal and written forms and engaging with various audiences
  • Timely Task Completion: Ability to finish tasks and projects efficiently, managing resources and priorities effectively
  • Team Collaboration: Willingness to work together with others, promoting teamwork and supporting shared goals
  • Client Focus: Dedication to understanding and addressing the needs of clients and stakeholders to ensure their satisfaction
  • Dependability: Acknowledgment of the importance of being present and punctual.
  • Creative Thinking: Openness to suggesting new ideas and methods to improve processes and outcome
  • Organizational Skills: Capability to prioritize tasks and manage multiple projects simultaneously
  • Adaptability: Willingness to adjust to changing situations and priorities, showing resilience in a dynamic work environment

Experience and Education:

  • 2 years of experience in property and casualty servicing preferred

Licensing and Credentials:

  • Active Property and Casualty license required (company will help candidate obtain licensure if needed)

Systems:

  • Working knowledge of Microsoft Excel, Word, and Outlook
  • Applied Epic experience preferred, but knowledge of similar Account Management System (AMS) is acceptable
  • Familiarity of carrier systems

Physical Requirements:

  • Ability to lift 25 pounds
  • Repeated use of sight to read documents and computer screens
  • Repeated use of hearing and speech to communicate on telephone and in person
  • Repetitive hand movements, such as keyboarding, writing, 10-key
  • Walking, bending, sitting, reaching and stretching in all directions

Benefits & Compensation:

  • Higginbotham offers medical, dental, vision, prescription drug coverage, 401K, equity prescription incentive plan as well as multiple supplemental benefits for physical, emotional, and financial wellbeing.
  • Company paid holidays, plus PTO
  • Employee Wellness Program

Notice to Recruiters and Staffing Agencies: To protect the interests of all parties, Higginbotham Insurance Agency, Inc., and our partners, will not accept unsolicited potential placements from any source other than directly from the candidate or a vendor partner under MSA with Higginbotham. Please do not contact or send unsolicited potential placements to our team members.

Applications will be accepted until the position is filled

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.


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