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Client Facing Jobs in Washington (NOW HIRING)

Strong client-facing experience with the ability to build relationships at all organizational levels. * Exceptional communication, interpersonal, and problem-solving skills. * Highly organized with ...

Client Experience Associate (CXA)

Washington, DC · On-site

$18.75 - $25/hr

Demonstrated experience leading client-facing teams. * Proven ability to manage escalated client situations independently. * Strong cross-functional communication skills. * Experience in garment ...

Experience leading client-facing consulting engagements or professional services projects. * Strong facilitation and presentation skills with experience leading executive briefings, workshops, or ...

Showing results 41-60

Client Facing information

See Washington salary details

$25.2K

$78.8K

$149.2K

How much do client facing jobs pay per year?

As of Aug 10, 2026, the average yearly pay for client facing in Washington is $78,805.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,925.00 and $103,071.00 per year, depending on experience, location, and employer.

What are some customer facing jobs?

Customer facing jobs include roles such as sales associates, customer service representatives, receptionists, and account managers. These positions require strong communication skills, problem-solving abilities, and often involve direct interaction with clients or the public in person, over the phone, or online.

What is a client facing?

A client-facing job is a role that involves direct interaction with customers, clients, or stakeholders. Professionals in these positions serve as the primary point of contact, addressing client needs, providing support, and ensuring a positive experience. Common client-facing roles include customer service representatives, account managers, consultants, and sales professionals. Strong communication, problem-solving, and interpersonal skills are essential for success in these jobs.

What are the key skills and qualifications needed to thrive in a client facing role?

To thrive in a client-facing role, you need excellent communication, problem-solving abilities, and a solid understanding of the products or services your company offers, often supported by a bachelor’s degree or relevant industry experience. Familiarity with CRM software, virtual meeting platforms, and sometimes industry-specific certifications can be important technical assets. Outstanding interpersonal skills, adaptability, and the ability to build rapport distinguish top performers in these positions. These competencies are critical for effectively addressing client needs, resolving issues, and maintaining positive long-term business relationships.

What types of challenges do professionals in client facing roles commonly encounter?

Professionals in client-facing roles often encounter challenges such as managing diverse client expectations, resolving conflicts quickly, and juggling multiple projects or inquiries at once. It can be demanding to balance the needs of different clients while adhering to company guidelines and ensuring timely delivery of solutions or services. Successful client-facing professionals develop strong organizational skills and resilience, using clear communication and proactive problem-solving to turn challenges into opportunities for building trust and satisfaction. These aspects make the role dynamic and rewarding for those who enjoy variety and relationship-building in their work.

What is an example of a client facing job?

A client facing job involves direct interaction with clients or customers, such as sales representatives, account managers, customer service agents, or consultants. These roles require strong communication skills, problem-solving abilities, and often involve using tools like CRM software to manage client relationships.
What are popular job titles related to Client Facing jobs in Washington? For Client Facing jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Client Facing jobs in Washington look for? The top searched job categories for Client Facing jobs in Washington are:
What cities in Washington are hiring for Client Facing jobs? Cities in Washington with the most Client Facing job openings:
Infographic showing various Client Facing job openings in Washington as of August 2026, with employment types broken down into 73% Full Time, and 27% Part Time. Highlights an 87% In-person, and 13% Remote job distribution, with an average salary of $78,805 per year, or $37.9 per hour.

Customer Success Manager (PR & Communications)

Hire Hangar

Laurel, MD • On-site

$70K - $90K/yr

Contractor

Re-posted 9 days ago


Job description

Join Hire Hangar and work with fast-growing global companies while building a long-term career.

Job Title| Technical Customer Success Manager (PR & Communications)
Location | Columbia, Maryland (On-Site)
Time Zone | Eastern Time (EST/EDT)

Role Overview:

We are seeking a client-focused Customer Success Manager to support organizations using an AI-powered social listening and narrative intelligence platform. This platform helps brands and organizations detect emerging online narratives and coordinated inauthentic activity before they escalate. This is a full-time, remote role ideal for someone with a background in PR, communications, or media reporting who is looking to transition into a tech-enabled client success function. The ideal candidate is consultative, detail-oriented, and comfortable acting as a trusted advisor to communications and brand-facing teams.

 

Key Responsibilities:

  • Onboard new clients and guide them through platform setup, dashboards, and alerting tools

  • Help clients interpret narrative and social listening data to inform their communications strategy

  • Build and deliver client-facing reports summarizing platform insights and emerging trends

  • Serve as the primary point of contact for client questions, training, and ongoing support

  • Manage renewals and identify opportunities to expand client engagement with the platform

  • Relay client feedback internally to support product improvements

  • Collaborate with internal teams to ensure a smooth, high-touch client experience

 

Required Qualifications:

  • Background in public relations, communications, media relations, or a related agency environment (non-negotiable)

  • Experience producing or presenting client-facing reports, media coverage summaries, or performance insights

  • Strong written and verbal communication skills with a polished, client-facing style

  • Must be a U.S. citizen or authorized to work in the U.S. without employer sponsorship (required due to compliance with government contract eligibility)

 

Preferred Qualifications:

  • Prior exposure to social listening, media monitoring, or reporting tools (e.g., Meltwater, Brandwatch, Sprout Social, Cision, Talkwalker)

  • Experience working with corporate, brand, or enterprise-level clients

  • Background at a PR or communications agency supporting external clients

 

Tools & Technology:

  • Client-facing analytics/dashboard platform

  • Google Workspace

  • Slack, Zoom, and other remote collaboration tools

We connect top talent with vetted employers, competitive pay, and real growth opportunities.

Compensation Range: $70K - $90K