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Client Experience Manager Jobs in Milan, MI (NOW HIRING)

Main Financial Group LLC

Be Seen First

Client Hospitality Specialist

Livonia, MI · On-site

$25/hr

... management firm focused on providing an exceptional experience for every client we serve. We are looking for a professional, personable, and organized Client Hospitality Specialist to join our ...

New

Main Financial Group LLC

Be Seen First

Client Hospitality Specialist

Livonia, MI · On-site

$25/hr

... management firm focused on providing an exceptional experience for every client we serve. We are looking for a professional, personable, and organized Client Hospitality Specialist to join our ...

New

Baird Capital

Client Assistant

Ann Arbor, MI · On-site

$17 - $23.25/hr

You'll be at the heart of the client experience--coordinating onboarding, managing communications, supporting account operations, and helping organize impactful client events. Your work will directly ...

Baird

Client Assistant

Ann Arbor, MI · On-site

$17 - $23.25/hr

You'll be at the heart of the client experience-coordinating onboarding, managing communications, supporting account operations, and helping organize impactful client events. Your work will directly ...

Ernest

Client Relationship Manager

Romulus, MI

Client Relationship Manager (Outside B2B Sales) Sales Territory: Local Radius to Detroit, MI ... Previous experience in outside sales * Hunter mentality with a knack for face-to-face engagement

Robert W Baird & Co

Client Assistant

Ann Arbor, MI · On-site

You'llbe at the heart of the client experience-coordinating onboarding, managing communications, supporting account operations, and helping organize impactful client events. Your work will directly ...

Robert W Baird & Co

Client Assistant

Ann Arbor, MI · On-site

$17 - $23.25/hr

You'll be at the heart of the client experience-coordinating onboarding, managing communications, supporting account operations, and helping organize impactful client events. Your work will directly ...

Ernest

Client Relationship Manager

Romulus, MI · On-site

Client Relationship Manager (Outside B2B Sales) Sales Territory: Local Radius to Detroit, MI ... Previous experience in outside sales * Hunter mentality with a knack for face-to-face engagement

Baird

Client Assistant

Ann Arbor, MI · On-site

$17 - $23.25/hr

You'll be at the heart of the client experience-coordinating onboarding, managing communications, supporting account operations, and helping organize impactful client events. Your work will directly ...

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Showing results 21-40

All JobsClient Experience JobsClient Experience Manager JobsClient Experience Manager Jobs in Milan, MI

Client Experience Manager information

See Milan, MI salary details

$27K

$56K

$101.1K

How much do client experience manager jobs pay per year?

As of Aug 15, 2026, the average yearly pay for client experience manager in Milan, MI is $55,980.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,700.00 and $59,200.00 per year, depending on experience, location, and employer.

What is the difference between Client Experience Manager vs Customer Service Manager?

AspectClient Experience ManagerCustomer Service Manager
Primary FocusEnhancing overall client experience and satisfactionManaging customer support and service operations
Work EnvironmentStrategic roles, often cross-departmentalOperational, frontline customer support teams
Required CredentialsRelevant experience in customer relations, marketing, or salesCustomer service experience, leadership skills
Industry UsageUsed across industries focusing on client retentionCommon in retail, hospitality, and service sectors

The Client Experience Manager focuses on strategic initiatives to improve the overall client journey, while the Customer Service Manager oversees daily support operations. Both roles require customer relations skills but differ in scope and responsibilities.

How does a client experience manager typically collaborate with other departments to enhance customer satisfaction?

Client Experience Managers frequently partner with teams such as sales, product development, and customer support to identify pain points and streamline the client journey. They facilitate cross-functional meetings, gather and analyze client feedback, and work with internal stakeholders to implement improvements. This collaborative approach ensures that the client’s voice is represented in company decisions and that solutions are delivered efficiently, ultimately strengthening long-term client relationships.

What are the key skills and qualifications needed to thrive as a client experience manager?

To thrive as a Client Experience Manager, you need a solid understanding of customer service principles, project management, and client relationship building, often supported by a degree in business or a related field. Familiarity with CRM software, customer feedback tools, and data analytics platforms is typically required. Exceptional communication, problem-solving, and leadership skills enable you to proactively address client needs and foster loyalty. These competencies drive customer satisfaction, retention, and the overall success of the organization.

What does a client experience manager do?

A client experience manager develops processes for each step of the customer lifecycle. Their responsibilities are to build relationships with clients and seek feedback in order to improve the overall client experience on behalf of a company or brand. A client experience manager also oversees the client experience (CX) team, making sure that each team member is efficient and effective in the resolution of customer issues. The qualifications you need include a bachelor’s degree in a relevant field as well as experience.

More about Client Experience Manager jobs

What job categories do people searching Client Experience Manager jobs in Milan, MI look for?

The top searched job categories for Client Experience Manager jobs in Milan, MI are:

What cities near Milan, MI are hiring for Client Experience Manager jobs?

Cities near Milan, MI with the most Client Experience Manager job openings:

Client Experience Manager jobs near you
Infographic showing various Client Experience Manager job openings in Milan, MI as of August 2026, with employment types broken down into 94% Full Time, and 6% Part Time. Highlights an 82% In-person, and 18% Remote job distribution, with an average salary of $55,980 per year, or $26.9 per hour.

Client Account Manager - Farmers Insurance

Darian Taliaferro Farmers Insurance

Ann Arbor, MI • On-site

$45K - $65K/yr

Full-time

PTO

Posted 26 days ago

Job description

Join a Team That Puts People First

At the Darian Taliaferro Agency, we believe insurance is about more than policies. It's about protecting families, building trust, and creating relationships that last for years. We're looking for someone who is passionate about helping others, takes pride in providing exceptional service, and wants to be part of a team that genuinely cares about both our clients and each other.

This isn't a job where you'll simply answer phones or process paperwork. You'll become a trusted advisor to our clients, helping them navigate life's changes while ensuring they have the protection they need. Every interaction is an opportunity to build lasting relationships and make a real impact.

If you're looking for a workplace where your contributions are valued, your growth is encouraged, and your success is celebrated, we'd love to meet you.


The right person is someone who:


  • Genuinely enjoys helping people
  • Has outstanding communication and relationship-building skills
  • Is organized, dependable, and detail-oriented
  • Thrives in a fast-paced environment while maintaining accuracy
  • Brings a positive attitude and contributes to a collaborative team culture
  • Is comfortable using technology and learning new systems

Benefits

Annual Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Mon-Fri Schedule

Hands on Training

Career Growth Opportunities


Responsibilities

As our Client Account Manager, you'll play a key role in creating an outstanding client experience by:


  • Building meaningful relationships with clients through exceptional service
  • Processing policy changes, endorsements, renewals, and account updates accurately and efficiently
  • Collecting required documents and information to complete policy requests
  • Reviewing client coverages to identify gaps and recommend appropriate protection
  • Cross-selling additional insurance products to better protect our clients and their families
  • Proactively reaching out to clients to strengthen relationships and improve retention
  • Assisting clients with billing questions, claims guidance, and policy servicing
  • Working closely with our team to ensure every client receives a five-star experience

Requirements

Preferred Qualifications

  • Previous customer service experience
  • Insurance experience is preferred but not required
  • Property & Casualty license is a plus (or willingness to obtain)
  • Strong organizational and multitasking abilities