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Client Experience Manager Jobs in Chelsea, AL (NOW HIRING)

S&A Group

Client Beneifts Manager

Hoover, AL · On-site +1

$50K - $65K/yr

... Client Benefits Manager. This role combines client support services and sales, working with ... experience in every interaction Qualifications • Experience in customer service, sales, or ...

S&A Group

Client Beneifts Manager

Hoover, AL · On-site

$50K - $65K/yr

... • • Experience in customer service, sales, or account management preferred • Strong ... on client needs • Maintain accurate records and follow internal processes • Provide a ...

TEAM Wireless

Client Executive

Birmingham, AL · On-site

$70 - $120/hr

Experience selling complex managed network and security solutions * Strong network of C-level client relationships * Bilingual fluency in English and Spanish where appropriate * Willingness to travel ...

New

S&A Group

Client Benefits Manager

Hoover, AL · On-site +1

$65K/yr

This role combines client support services and sales, working with individuals who have requested ... Experience in customer service, sales, or account management preferred * Strong communication and ...

Socket.dev

Senior Client Manager

Birmingham, AL · On-site

$120 - $150/hr

Drives expert client lifecycle management, including escalated issue resolution and strategic ... years relevant experience Self‑funding experience Technical application skills: OE guide ...

PNC

Relationship Manager II - C&IB (F)

Birmingham, AL

... client experience. Focuses on bringing entire bank to the client by presenting the full range of ... Managing Risk - Assessing and effectively managing all of the risks associated with their business ...

Aprio

Tax Manager - Private Client Tax

Birmingham, AL · On-site

$104K - $136K/yr

Manage client relationships and ensure that clients are satisfied with the services provided by ... Recent experience working in a public accounting firm * 6+ experience years of federal tax ...

Alpine Legacy Group

Client Consultant

Bessemer, AL · On-site

$76K - $88K/yr

You'll manage your own local territory, build relationships with business owners and their teams ... Bachelor's degree or equivalent experience and a strong desire to learn. Compensation & Perks

Alpine Legacy Group

Client Consultant

Bessemer, AL · On-site

$76K - $88K/yr

You'll manage your own local territory, build relationships with business owners and their teams ... Bachelor's degree or equivalent experience and a strong desire to learn. Compensation & Perks

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All JobsClient Experience JobsClient Experience Manager JobsClient Experience Manager Jobs in Chelsea, AL

Client Experience Manager information

See Chelsea, AL salary details

$25.4K

$52.7K

$95.2K

How much do client experience manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for client experience manager in Chelsea, AL is $52,714.00, according to ZipRecruiter salary data. Most workers in this role earn between $31,700.00 and $55,800.00 per year, depending on experience, location, and employer.

What does a client experience manager do?

A client experience manager develops processes for each step of the customer lifecycle. Their responsibilities are to build relationships with clients and seek feedback in order to improve the overall client experience on behalf of a company or brand. A client experience manager also oversees the client experience (CX) team, making sure that each team member is efficient and effective in the resolution of customer issues. The qualifications you need include a bachelor’s degree in a relevant field as well as experience.

What are the key skills and qualifications needed to thrive as a client experience manager?

To thrive as a Client Experience Manager, you need a solid understanding of customer service principles, project management, and client relationship building, often supported by a degree in business or a related field. Familiarity with CRM software, customer feedback tools, and data analytics platforms is typically required. Exceptional communication, problem-solving, and leadership skills enable you to proactively address client needs and foster loyalty. These competencies drive customer satisfaction, retention, and the overall success of the organization.

How does a client experience manager typically collaborate with other departments to enhance customer satisfaction?

Client Experience Managers frequently partner with teams such as sales, product development, and customer support to identify pain points and streamline the client journey. They facilitate cross-functional meetings, gather and analyze client feedback, and work with internal stakeholders to implement improvements. This collaborative approach ensures that the client’s voice is represented in company decisions and that solutions are delivered efficiently, ultimately strengthening long-term client relationships.

What is the difference between Client Experience Manager vs Customer Service Manager?

AspectClient Experience ManagerCustomer Service Manager
Primary FocusEnhancing overall client experience and satisfactionManaging customer support and service operations
Work EnvironmentStrategic roles, often cross-departmentalOperational, frontline customer support teams
Required CredentialsRelevant experience in customer relations, marketing, or salesCustomer service experience, leadership skills
Industry UsageUsed across industries focusing on client retentionCommon in retail, hospitality, and service sectors

The Client Experience Manager focuses on strategic initiatives to improve the overall client journey, while the Customer Service Manager oversees daily support operations. Both roles require customer relations skills but differ in scope and responsibilities.

More about Client Experience Manager jobs

What job categories do people searching Client Experience Manager jobs in Chelsea, AL look for?

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What cities near Chelsea, AL are hiring for Client Experience Manager jobs?

Cities near Chelsea, AL with the most Client Experience Manager job openings:

Client Experience Manager jobs near you
Infographic showing various Client Experience Manager job openings in Chelsea, AL as of August 2026, with employment types broken down into 93% Full Time, and 7% Part Time. Highlights an 79% In-person, and 21% Remote job distribution, with an average salary of $52,714 per year, or $25.3 per hour.

Client Beneifts Manager

S&A Group

Hoover, AL • On-site, Remote

$50K - $65K/yr

Full-time

Medical, Life

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Description
S&A Group | Hybrid (Hoover, AL)
S&A Group is seeking dependable, committed, and professional individuals to join our team as a Client Benefits Manager. This role combines client support services and sales, working with individuals who have requested information about our services.
This is a structured position with training, clear expectations, and compensation tied to performance.
Compensation & Schedule
  • $50,000-$65,000 annually, based on performance
  • Additional bonuses and incentives available
  • Hybrid role, fully remote days each week

What We Offer
  • Competitive bonus plans
  • Life and health benefits
  • Performance-based advancement opportunities
  • Stable, team-oriented work environment

Responsibilities
• Speak with prospective clients who have requested information and guide them through available benefit options
• Assist current clients with account updates, billing questions, and general support
• Recommend appropriate benefit options based on client needs
• Maintain accurate records and follow internal processes
• Provide a professional and efficient experience in every interaction
Qualifications
• Experience in customer service, sales, or account management preferred
• Strong communication and organizational skills
• Ability to work independently in a remote environment
• Detail-oriented and dependable
• Access to a laptop or tablet, reliable internet, and a quiet workspace
• High school diploma or GED required

Apply