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Client Experience Manager Jobs in Bellingham, WA

H&R Block

Multi-Office Leader

Bellingham, WA · On-site

Experience managing or partnering in operational areas such as facilities, staffing, or compliance * Strong communication and problem-solving skills, including handling client escalations and complex ...

Keybank

Licensed Private Client Banker

Mount Vernon, WA

$24.52 - $37.50/hr

Embodies a strong client experience culture, being present with every client and teammate and ... Excellent Time management skills Personal Skills * Adaptability: Demonstrates a willingness to ...

Trucordia

Client Manager I

Bellingham, WA · On-site

Exceptional experience. Sometimes in life, you find yourself in the right place, at the right time ... Collaborate with Producers, Senior Client Managers, and other internal stakeholders to support ...

Trucordia

Client Manager I

Bellingham, WA

Exceptional experience. Sometimes in life, you find yourself in the right place, at the right time ... Collaborate with Producers, Senior Client Managers, and other internal stakeholders to support ...

Trucordia

Client Manager I

Bellingham, WA · On-site

Exceptional experience. Sometimes in life, you find yourself in the right place, at the right time ... Collaborate with Producers, Senior Client Managers, and other internal stakeholders to support ...

Bank of America

Relationship Banker

Bellingham, WA · On-site

$25 - $27.88/hr

Drives the client experience * Manages cash responsibilities Required Qualifications: * Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting ...

Bank of America

Relationship Banker

Bellingham, WA · On-site

$25 - $27.88/hr

Drives the client experience * Manages cash responsibilities Required Qualifications: * Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting ...

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Client Experience Manager information

See Bellingham, WA salary details

$29.1K

$60.4K

$109.1K

How much do client experience manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for client experience manager in Bellingham, WA is $60,427.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,400.00 and $63,900.00 per year, depending on experience, location, and employer.

What does a client experience manager do?

A client experience manager develops processes for each step of the customer lifecycle. Their responsibilities are to build relationships with clients and seek feedback in order to improve the overall client experience on behalf of a company or brand. A client experience manager also oversees the client experience (CX) team, making sure that each team member is efficient and effective in the resolution of customer issues. The qualifications you need include a bachelor’s degree in a relevant field as well as experience.

What are the key skills and qualifications needed to thrive as a client experience manager?

To thrive as a Client Experience Manager, you need a solid understanding of customer service principles, project management, and client relationship building, often supported by a degree in business or a related field. Familiarity with CRM software, customer feedback tools, and data analytics platforms is typically required. Exceptional communication, problem-solving, and leadership skills enable you to proactively address client needs and foster loyalty. These competencies drive customer satisfaction, retention, and the overall success of the organization.

How does a client experience manager typically collaborate with other departments to enhance customer satisfaction?

Client Experience Managers frequently partner with teams such as sales, product development, and customer support to identify pain points and streamline the client journey. They facilitate cross-functional meetings, gather and analyze client feedback, and work with internal stakeholders to implement improvements. This collaborative approach ensures that the client’s voice is represented in company decisions and that solutions are delivered efficiently, ultimately strengthening long-term client relationships.

What is the difference between Client Experience Manager vs Customer Service Manager?

AspectClient Experience ManagerCustomer Service Manager
Primary FocusEnhancing overall client experience and satisfactionManaging customer support and service operations
Work EnvironmentStrategic roles, often cross-departmentalOperational, frontline customer support teams
Required CredentialsRelevant experience in customer relations, marketing, or salesCustomer service experience, leadership skills
Industry UsageUsed across industries focusing on client retentionCommon in retail, hospitality, and service sectors

The Client Experience Manager focuses on strategic initiatives to improve the overall client journey, while the Customer Service Manager oversees daily support operations. Both roles require customer relations skills but differ in scope and responsibilities.

More about Client Experience Manager jobs

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The top searched job categories for Client Experience Manager jobs in Bellingham, WA are:

What cities near Bellingham, WA are hiring for Client Experience Manager jobs?

Cities near Bellingham, WA with the most Client Experience Manager job openings:

Client Experience Manager jobs near you
Infographic showing various Client Experience Manager job openings in Bellingham, WA as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $60,427 per year, or $29.1 per hour.

Implementation Project Manager

PLACE Corporate Careers

Bellingham, WA • On-site

$60K - $70K/yr

Full-time

Retirement, PTO

Re-posted yesterday

Job description

Your Opportunity
At Brivity, part of the PLACE family of companies, we build the technology that powers high-performing real estate teams. Our platform is trusted by agents and brokerages across the country, and every new client who joins us deserves a launch experience that reflects the quality of the product they just invested in. We hold ourselves to a high standard - accurate, on time, and error free - every time.
This is YOUR CHANCE to own the client experience from the moment a sale closes to the moment a client goes live. As our Implementation Project Manager, you will be the face of Brivity for every new client, the project lead who keeps every stakeholder aligned, and the quality bar that ensures nothing slips through the cracks. If you thrive on ownership, run a tight project, and genuinely care about the experience clients have, this is your PLACE.
Who Develops You: Director of Implementation
What You're Great At
You own things - fully, from kickoff to go-live - and you don't let things fall through the cracks. You communicate proactively, not reactively, and your clients always know where things stand. You can direct a team, manage competing priorities, and spot a risk before it becomes a problem. You are comfortable working across multiple functions at once - Launch Tech, MLS, Import, Design - without losing the thread on any of them. You are organized, detail-obsessed, and calm under pressure. And when a process isn't working, you don't just flag it - you fix it.
What You'll Do
  • Own the client experience throughout onboarding, serving as the primary point of contact and maintaining proactive, timely communication at every stage - including the initial intro call and regular progress updates
  • Consistently meet core onboarding KPIs, including a 14 to 21 day launch timeline, 90%+ client satisfaction (CSAT), and error-free launches
  • Own and maintain the client's Arrows onboarding plan, keeping every phase, task, and internal milestone accurate and current from kickoff through go-live
  • Direct the Launch Technician's daily workload, adjusting priorities as needed, and inspect their QA process to ensure accurate, on-time delivery
  • Manage the full contact data import process, from gathering client files and business information through data cleanup, Import team coordination, and client review
  • Complete compliance requirements on the client's behalf in a timely manner
  • Coordinate MLS approval and website or design requests, translating requirements into clear client-facing guidance and ensuring the final product meets quality expectations
  • Identify at-risk accounts early and proactively implement solutions based on client feedback to reduce churn and keep onboarding on track
  • Partner with the leadership team to build and maintain process and training documentation, and to identify and implement improvements that enhance the customer experience
  • Other duties as assigned

What You Bring
  • Experience in project management, client onboarding, implementation, or customer success, ideally within a SaaS or real estate technology environment
  • Working knowledge of CRM platforms with the ability to learn new software tools quickly
  • Experience managing multiple client accounts or projects simultaneously against defined timelines
  • Well-developed verbal and written communication skills with a professional, client-first tone
  • Strong organizational skills, effective multitasking ability, and the capacity to prioritize workload based on urgency
  • Strong ability to identify patterns across accounts and apply sound judgment to adapt quickly to changing client needs
  • Comfort working across cross-functional teams - including Launch Tech, MLS, Import, and Design - to keep projects moving

Salary Range: $60,000-$70,000/year depending on experience
Why PLACE
We believe people do their best work when they're trusted, supported, and surrounded by others who are equally driven. Our competitive benefits include PTO as needed, comprehensive insurance coverage, a 401(k) match, stock option grants, and a stock purchase plan. Every team member is an owner, building the PLACE they are proud to call "my company."

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