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Client Experience Manager Jobs in Missouri (NOW HIRING)

H&R Block

Office Experience Manager

Kansas City, MO · On-site

As an Office Manager, you are accountable for the day-to-day delivery of a new office client experience model that emphasizes consultative client experience within your assigned offices. You serve as ...

twentysix

CX-UX Manager

Kansas City, MO · On-site

$113K/yr

VML is celebrated for its innovative and human first, award-winning work for blue chip client ... CX-UX Manager ¿Qué harás? * Liderar y evolucionar la práctica de UX/CX: Llevarás la disciplina ...

New

Opaa!

Chef Experience Manager

Chesterfield, MO · On-site

Chef Experience Manager FLSA STATUS: Exempt REPORTS TO: Director of Culinary Innovation Position ... Overnight travel may be required as dictated by the location of the client. When visiting kitchens:

twentysix

CX-UX Manager (Kansas City)

Kansas City, MO · On-site

$107K/yr

VML is celebrated for its innovative and human first, award-winning work for blue chip client ... CX-UX Manager ¿Qué harás? * Liderar y evolucionar la práctica de UX/CX: Llevarás la disciplina ...

New

Old National Bank

Client PM Portfolio Mgr, Sr

Clayton, MO · On-site

$77K - $153K/yr

... Management to develop and retain high net worth client relationships through the delivery of an ... Final compensation will be determined by location, skills, experience, qualifications and the ...

Old National Bank

Client PM Portfolio Mgr, Sr

Clayton, MO · On-site

$77K - $153K/yr

... Management to develop and retain high net worth client relationships through the delivery of an ... Final compensation will be determined by location, skills, experience, qualifications and the ...

Tiffany & Co

Team Manager-St. Louis

Saint Louis, MO · On-site

$18 - $20/hr

Lead, model and coach based on client feedback and elevate the Tiffany Experience Index (TEI). * Provide management presence on the sales floor, coaching the team and ensuring Tiffany client ...

Tiffany

Team Manager-St. Louis

Saint Louis, MO

$18 - $20/hr

Lead, model and coach based on client feedback and elevate the Tiffany Experience Index (TEI). * Provide management presence on the sales floor, coaching the team and ensuring Tiffany client ...

Tiffany & Co.

Team Manager-St. Louis

Saint Louis, MO · On-site

$18 - $20/hr

Lead, model and coach based on client feedback and elevate the Tiffany Experience Index (TEI). * Provide management presence on the sales floor, coaching the team and ensuring Tiffany client ...

Zelis

Client Solutions Consultant

Saint Louis, MO · On-site

Position Overview The Client Solutions Consultant (CSC) serves as a client-facing, post ... Experience in cost management, electronic payments, healthcare communications and/or provider ...

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Showing results 21-40

All JobsClient Experience JobsClient Experience Manager JobsClient Experience Manager Jobs in Missouri

Client Experience Manager information

See Missouri salary details

$26.3K

$54.5K

$98.5K

How much do client experience manager jobs pay per year?

As of Aug 8, 2026, the average yearly pay for client experience manager in Missouri is $54,532.00, according to ZipRecruiter salary data. Most workers in this role earn between $32,800.00 and $57,700.00 per year, depending on experience, location, and employer.

What is the difference between Client Experience Manager vs Customer Service Manager?

AspectClient Experience ManagerCustomer Service Manager
Primary FocusEnhancing overall client experience and satisfactionManaging customer support and service operations
Work EnvironmentStrategic roles, often cross-departmentalOperational, frontline customer support teams
Required CredentialsRelevant experience in customer relations, marketing, or salesCustomer service experience, leadership skills
Industry UsageUsed across industries focusing on client retentionCommon in retail, hospitality, and service sectors

The Client Experience Manager focuses on strategic initiatives to improve the overall client journey, while the Customer Service Manager oversees daily support operations. Both roles require customer relations skills but differ in scope and responsibilities.

How does a client experience manager typically collaborate with other departments to enhance customer satisfaction?

Client Experience Managers frequently partner with teams such as sales, product development, and customer support to identify pain points and streamline the client journey. They facilitate cross-functional meetings, gather and analyze client feedback, and work with internal stakeholders to implement improvements. This collaborative approach ensures that the client’s voice is represented in company decisions and that solutions are delivered efficiently, ultimately strengthening long-term client relationships.

What are the key skills and qualifications needed to thrive as a client experience manager?

To thrive as a Client Experience Manager, you need a solid understanding of customer service principles, project management, and client relationship building, often supported by a degree in business or a related field. Familiarity with CRM software, customer feedback tools, and data analytics platforms is typically required. Exceptional communication, problem-solving, and leadership skills enable you to proactively address client needs and foster loyalty. These competencies drive customer satisfaction, retention, and the overall success of the organization.

What does a client experience manager do?

A client experience manager develops processes for each step of the customer lifecycle. Their responsibilities are to build relationships with clients and seek feedback in order to improve the overall client experience on behalf of a company or brand. A client experience manager also oversees the client experience (CX) team, making sure that each team member is efficient and effective in the resolution of customer issues. The qualifications you need include a bachelor’s degree in a relevant field as well as experience.

More about Client Experience Manager jobs
What are the most commonly searched types of Client Experience jobs in Missouri? The most popular types of Client Experience jobs in Missouri are:
What are popular job titles related to Client Experience Manager jobs in Missouri? For Client Experience Manager jobs in Missouri, the most frequently searched job titles are:
What job categories do people searching Client Experience Manager jobs in Missouri look for? The top searched job categories for Client Experience Manager jobs in Missouri are:
What cities in Missouri are hiring for Client Experience Manager jobs? Cities in Missouri with the most Client Experience Manager job openings:
Client Experience Manager jobs near you
Infographic showing various Client Experience Manager job openings in Missouri as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $54,532 per year, or $26.2 per hour.

Lead Client & Advisor Experience Manager

Focus Financial Partners Inc.

Saint Louis, MO • On-site

$100K - $125K/yr

Other

Medical, Dental, Vision, Life, Retirement

Posted 28 days ago

Job description

Lead Client & Advisor Experience Manager

St. Louis, MO

The Lead Client & Advisor Experience Manager is an individual contributor on the Focus Client & Advisor Experience team responsible for the deployment, adoption, success, and ongoing improvement of advisor-facing wealth technology.

This person will serve as the primary point of contact for assigned tools which may include planning platforms, reporting engines, and productivity tools, among other technologies. The Lead Client & Advisor Experience Manager will partner with internal stakeholders and vendors to ensure the toolset is secure, accessible, well-permissioned, fully functional and connected via reliable data integrations.

This role is well suited for someone who combines product ownership, operational discipline, and a strong understanding of advisor workflows.

This is a hybrid position with 3 days/week onsite in our St. Louis office.

Key Responsibilities
  • Own the success, adoption, and continuous improvement of assigned advisor-facing wealth technology tools.
  • Act as product owner and primary point of contact for assigned tools, assembling key stakeholders for status updates, decision making, and maintenance tasks as needed.
  • Manage the relationship with wealth technology vendors, including issue escalation, roadmap discussions, release coordination, and follow-through on open items.
  • Partner with technology, operations, compliance, data, advisory, and business teams to ensure platform functionality aligns with advisor and client needs.
  • Support appropriate permissioning, access controls, data integrations, testing, release readiness, documentation, and stakeholder communication.
  • Respond to internal inquiries, triage issues, coordinate resolution paths, and communicate status clearly to stakeholders.
  • Identify advisor experience friction points and translate feedback into clear requirements, priorities, and action plans.
  • Project manage cross-functional initiatives by defining scope, tracking milestones, managing dependencies, and communicating risks and decisions.
Required Qualifications
  • Minimum of five years of experience in wealth management, financial services, advisor technology, product ownership, or related business platforms.
  • Experience managing vendor relationships, coordinating cross-functional work, and driving issues to resolution.
  • Strong understanding of system access, permissioning, data quality, integrations, and technology-enabled business processes.
  • Excellent communication skills, including the ability to translate technical or operational topics for business stakeholders.
  • Collaborative, self-starting working style with strong problem-solving, prioritization, organization, and follow-through.
  • Ability to manage multiple workstreams and build trust with advisory teams and internal stakeholders.
Preferred Qualifications
  • First-hand experience with wealth technology as an advisor, in an advisor support role, or through work at a wealth technology company.
  • Experience with advisor-facing platforms such as CRM, financial planning, proposal generation, reporting, client portals, or related tools.
  • Experience gathering requirements, supporting user acceptance testing, managing releases, or creating stakeholder communications and training materials.

This position is an exempt position. The annualized base pay range for this role is expected to be between $100,000-$125,000. Actual base pay could vary based on factors including but not limited to experience, subject matter expertise, geographic location where work will be performed, and the applicant's skill set. The base pay is just one component of the total compensation package for employees. Other rewards may include an annual cash bonus and a comprehensive benefits package, including but not limited to medical, dental, vision, life insurance, and 401(k). Please note that the job title is subject to change based on the selected candidate's experience and education.

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