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Client Experience Associate Jobs in Texas (NOW HIRING)

hackajob

Customer Experience Associate

Dallas, TX · On-site

$16.50 - $21.75/hr

Customer Experience Associate (CEA I) Stord is The Consumer Experience Company, powering seamless ... Respond to client inquiries across multiple channels (Salesforce, email, Slack, etc.) within ...

New

Miniluxe Inc

Senior Experience Associate

Plano, TX · On-site

$18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

MiniLuxe is hiring a Senior Experience Associate to support the client experience and studio operations to drive operational excellence, and consistency across the market. This role requires 3+ years ...

Blyss Journeys

Member Experience Associate

Austin, TX · On-site

About the job Member Experience Associate We are seeking a Member Experience Associate who enjoys creating positive client interactions and assisting individuals with coordinating personalized ...

Northgate Workforce

Be Seen First

Customer Experience Associate

Fort Worth, TX · On-site

$35K - $45K/yr

  • PTO

Customer Experience Associates work directly with customers while representing established client brands, answering questions, explaining available products and services, and helping create a ...

New

Stord

Customer Experience Associate

Dallas, TX

$16.25 - $21.75/hr

The Customer Experience Associate (CEA I) is responsible for delivering timely, accurate, and ... Respond to client inquiries across multiple channels (Salesforce, email, Slack, etc.) within ...

Stord

Customer Experience Associate

Dallas, TX · On-site

$16.25 - $21.75/hr

The Customer Experience Associate (CEA I) is responsible for delivering timely, accurate, and ... Respond to client inquiries across multiple channels (Salesforce, email, Slack, etc.) within ...

STORD

Customer Experience Associate

Dallas, TX · On-site

$16.50 - $21.75/hr

The Customer Experience Associate (CEA I) is responsible for delivering timely, accurate, and ... Respond to client inquiries across multiple channels (Salesforce, email, Slack, etc.) within ...

Stord, Inc.

Customer Experience Associate

Dallas, TX · On-site

$16.25 - $21.75/hr

The Customer Experience Associate (CEA I) is responsible for delivering timely, accurate, and ... Respond to client inquiries across multiple channels (Salesforce, email, Slack, etc.) within ...

Compass Group

CLIENT EXPERIENCE MANAGER - REMOTE

Dallas, TX

$75K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Client Experience Manager serves as the primary liaison between vendor partners, site managers ... At Compass, we are committed to treating all Applicants and Associates fairly based on their ...

Compass Group

CLIENT EXPERIENCE MANAGER - REMOTE

Dallas, TX · On-site +1

$75K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Client Experience Manager serves as the primary liaison between vendor partners, site managers ... At Compass, we are committed to treating all Applicants and Associates fairly based on their ...

Foodworks

CLIENT EXPERIENCE MANAGER - REMOTE

Dallas, TX · On-site

$75K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Client Experience Manager serves as the primary liaison between vendor partners, site managers ... At Compass, we are committed to treating all Applicants and Associates fairly based on their ...

Go Rentals

Customer Experience Associate

Austin, TX

$19/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Guest Experience Associate - Carcierge is the face of Go Rentals, a guest-facing luxury ... Open and close rental contracts; ensuring all required client paperwork is complete and accurate

H&R Block

Office Experience Manager

San Marcos, TX · On-site

You serve as a people leader first, developing and coaching associate teams and front-line leaders, reinforcing consultative client-centric behaviors, and evaluating how the client experience is ...

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Client Experience Associate information

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$9

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How much do client experience associate jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for client experience associate in Texas is $20.87, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $23.27 per hour, depending on experience, location, and employer.

Is a client experience associate entry level?

A client experience associate position is often considered entry level, suitable for candidates with little to no prior experience in customer service or client relations. The role typically requires strong communication skills and may offer on-the-job training, making it accessible to recent graduates or those transitioning into the field.

What is a client experience associate?

A Client Experience Associate is a professional responsible for ensuring that clients have a positive and seamless experience with a company’s products or services. They serve as a key point of contact for clients, addressing inquiries, resolving issues, and gathering feedback to improve service quality. Their goal is to build strong client relationships, enhance satisfaction, and support client retention. Typically, they work closely with sales, support, and operations teams to deliver a consistent and high-quality experience for every client.

How does a client experience associate typically collaborate with other departments to resolve client issues?

Client Experience Associates frequently work alongside teams such as sales, product development, and technical support to address and resolve client concerns efficiently. They act as a liaison, gathering relevant information from clients and communicating it to the appropriate internal teams to ensure prompt resolution. This role requires strong interpersonal and organizational skills, as associates must balance client advocacy with internal processes. Collaboration is often facilitated through regular meetings, shared documentation, and coordinated follow-ups to maintain a seamless client experience.

What is the difference between Client Experience Associate vs Customer Service Representative?

AspectClient Experience AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer customer service or communication certificationsHigh school diploma or equivalent; often no formal certifications required
Work EnvironmentOffice setting, client-facing interactions, sometimes remoteCall centers, retail, or office environments, direct customer interactions
Employer & Industry UsageFinancial services, tech, consulting firmsRetail, telecom, hospitality, various service industries
Common Search & Comparison IntentUnderstanding roles in client relations, professional growthCustomer support, troubleshooting, service quality

The main difference is that a Client Experience Associate focuses on building long-term relationships and providing tailored solutions to clients, often in professional or financial settings. In contrast, a Customer Service Representative handles general customer inquiries and support, typically in retail or call center environments. Both roles require strong communication skills but differ in scope and industry focus.

What are the key skills and qualifications needed to thrive as a client experience associate, and why are they important?

To thrive as a Client Experience Associate, you need strong customer service skills, problem-solving abilities, and a background in business or communications, often supported by a bachelor's degree. Familiarity with CRM software, ticketing systems, and productivity tools like Microsoft Office or Google Workspace is typically required. Excellent interpersonal skills, patience, and the ability to remain calm under pressure set top performers apart in this role. These skills and qualities are crucial for ensuring client satisfaction, resolving issues efficiently, and building lasting relationships that support business growth.

What are the most commonly searched types of Client Experience jobs in Texas?

The most popular types of Client Experience jobs in Texas are:

What are popular job titles related to Client Experience Associate jobs in Texas?

For Client Experience Associate jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Client Experience Associate jobs in Texas look for?

The top searched job categories for Client Experience Associate jobs in Texas are:

What cities in Texas are hiring for Client Experience Associate jobs?

Cities in Texas with the most Client Experience Associate job openings:

Client Experience Associate jobs near you
Infographic showing various Client Experience Associate job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $43,413 per year, or $20.9 per hour.

Client Experience Associate SAFE Act, AVP - Dallas, TX

Citigroup Inc.

Dallas, TX • On-site

$87.36 - $131.04/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 28 days ago

Citibank rating

8.3

Company rating: 8.3 out of 10

Based on 177 frontline employees who took The Breakroom Quiz

39th of 171 rated banks

Job description

This is a seasoned professional role responsible for applying in-depth disciplinary knowledge to improve processes and workflows within the Banking, Credit and Investments platform. They ensure a seamless and differentiated experience in partnership with sales teams and integrate subject matter and industry expertise, requiring a thorough understanding of how different areas coordinate to achieve overall business objectives. This individual plays a pivotal role impacting the client experience. This role requires internal collaboration partnering with sales teams, and liaising with internal partners (KYC, Account Opening and product partners) to fulfill client requests.

Responsibilities

  • Applies specialized knowledge related to onboarding in order to complete monitoring, assessment, analysis, and evaluation of processes and data, which includes identifying policy gaps, formulating recommendations, researching and interpreting information, and identifying data inconsistencies to define business issues.

  • Partners with sales teams, and liaises with internal partners (KYC, Account Opening and product partners) to fulfill client requests while maintaining constant communication. Provides the highest level of customer service and teamwork.

  • Ensure all documentation is current, accurate, and complete, fulfilling requests promptly.

  • Supports clients navigating the KYC/onboarding and account opening processes while evaluating moderately complex and variable issues with substantial potential impact.

  • Demonstrates subject matter and industry expertise, and an ability to break down information systematically and influences decisions through advice, counsel, and facilitation, directly affecting team performance and supports the training and development of peers.

  • Assesses and escalates risk in business decisions, safeguarding the firm’s reputation and assets by ensuring compliance with laws, rules, and regulations. This involves adhering to policy, applying sound ethical judgment, and escalating, managing, and transparently reporting control issues.

Qualifications

  • Experience: 5-8 years of relevant experience, with a preference for prior experience in wealth management or other financial services roles.

  • Strong analytical skills.

  • Strong interpersonal skills.

  • Ability to manage internal and external relationships.

  • High degree of engagement and attention to detail.

  • Ability to manage multiple concurrent deadlines in a dynamic environment.

  • Excellent verbal and written communication skills.

  • Certifications: Requires FINRA SIE, Series 7, and Series 66 (or Series 63 & 65), or must be obtained within 150 days.

Education

  • Bachelor's/University degree or equivalent experience.

Primary Location Full Time Salary Range

$87360,00 - $131040,00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.

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What Citibank employees say

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Citigroup Inc logo

About Citigroup Inc

Sourced by ZipRecruiter

We live in an increasingly complex world. Companies these days are either born global or are going global at record speed. Business and geopolitics are forging an entirely new dynamic and consumers now expect financial services to be a seamless part of their digital lives. Citi is a bank that’s uniquely positioned for this moment. Through our vast global network and our on-the-ground expertise, we can connect the dots, anticipate change and empathize the needs of our clients and customers in ways that other banks simply cannot. Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. We have set expectations for how we must act to bring our mission to life. These expectations are at the heart of our Leadership Principles – we take ownership, we deliver with pride and we succeed together.

Industry

Banking and credit intermediation

Company size

5,001 - 10,000 Employees

Headquarters location

New York City, NY, US

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