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Client Engagement Manager Jobs in Bothell, WA (NOW HIRING)

BDO USA

Assurance Experienced Senior

Seattle, WA · On-site

Identifies, analyzes, and discusses alternative generally accepted accounting principles for the client, when necessary, with the Manager, Senior Manager and engagement partner * Identifies complex ...

BDO

Assurance Experienced Senior

Seattle, WA · On-site

Identifies, analyzes, and discusses alternative generally accepted accounting principles for the client, when necessary, with the Manager, Senior Manager and engagement partner * Identifies complex ...

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All JobsClient Engagement JobsClient Engagement Manager JobsClient Engagement Manager Jobs in Bothell, WA

Client Engagement Manager information

See Bothell, WA salary details

$38.6K

$109.7K

$190K

How much do client engagement manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for client engagement manager in Bothell, WA is $109,690.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,300.00 and $137,500.00 per year, depending on experience, location, and employer.

What is a client engagement manager?

Client Engagement Managers are professionals responsible for building and maintaining strong relationships between a company and its clients. They serve as the main point of contact, ensuring client needs are met and their expectations are managed throughout the business relationship. Their duties often include onboarding new clients, resolving issues, facilitating communication, and working with internal teams to deliver quality service. By fostering loyalty and satisfaction, Client Engagement Managers aim to maximize client retention and support business growth.

What are the key skills and qualifications needed to thrive as a client engagement manager?

To thrive as a Client Engagement Manager, you need a strong background in account management, relationship building, and understanding client needs, usually supported by a degree in business or a related field. Familiarity with CRM systems like Salesforce, project management tools, and sometimes certifications in customer success or project management are commonly required. Excellent communication, problem-solving, and negotiation skills help you stand out in managing complex client interactions. These competencies are essential for building lasting client relationships, driving customer satisfaction, and supporting business growth.

How does a client engagement manager typically collaborate with internal teams to ensure client satisfaction?

Client Engagement Managers work closely with cross-functional teams such as sales, marketing, product development, and customer support to deliver tailored solutions that meet client needs. They often act as the primary liaison, facilitating communication between clients and internal stakeholders to resolve issues quickly and proactively. Regular meetings, detailed reporting, and collaborative planning sessions are common practices to ensure everyone is aligned and that client expectations are consistently met. This collaborative environment not only helps in addressing client concerns efficiently but also fosters long-term client relationships.

What is the difference between Client Engagement Manager vs Account Manager?

AspectClient Engagement ManagerAccount Manager
Primary FocusBuilding and maintaining client relationships, ensuring engagement and satisfactionManaging client accounts, upselling, and renewals
ResponsibilitiesDeveloping engagement strategies, coordinating with teams, enhancing client experienceHandling client requests, managing contracts, achieving sales targets
Work EnvironmentCustomer-centric, collaborative, often in service or consulting industriesSales-driven, client-focused, in various industries including tech and finance
Required SkillsCommunication, relationship management, strategic thinkingSales skills, negotiation, account management experience

While both roles involve client interaction, the Client Engagement Manager primarily focuses on fostering long-term relationships and ensuring client satisfaction, whereas the Account Manager concentrates on managing specific accounts, sales, and renewals. Understanding these differences helps in choosing the right career path or job search focus.

Is a client engagement manager a good career?

A client engagement manager is a valuable role focused on building and maintaining client relationships, often requiring strong communication, problem-solving, and project management skills. It can offer opportunities for career growth, leadership, and industry specialization, with typical work environments in consulting, marketing, or technology sectors.

What job categories do people searching Client Engagement Manager jobs in Bothell, WA look for?

The top searched job categories for Client Engagement Manager jobs in Bothell, WA are:

What cities near Bothell, WA are hiring for Client Engagement Manager jobs?

Cities near Bothell, WA with the most Client Engagement Manager job openings:

Client Engagement Manager jobs near you

Service Delivery Optimization Consultant - West Coast

Phamily

Seattle, WA • Remote

$210K/yr

Full-time

Re-posted 24 days ago

Job description

Service Delivery Optimization Consultant - West Coast

Location: West Coast / Yuma, AZ, Albuquerque, NM, Seattle, WA

Job Type: 75% travel (3-4 days a week, local and across different states where the client has sites), 25% remote

Job Reports To: Director of Service Delivery

Two different comp levels: Engagement Manager OTE up to $210,000, Senior Engagement Manager (additional experience required) OTE up to $275,000

This position is not eligible for visa sponsorship.

About Jaan Health/Phamily

Jaan Health is a leading AI-based care management company serving healthcare providers. For nearly a decade, the company has leveraged its easy-to-use, proprietary technology to enable health systems, medical groups, and ACOs to deliver high-quality, high-ROI proactive care to hundreds of thousands of previously underserved patients.

Phamily, the company's core technology platform, has transformed chronic disease management with clinically tested AI and easy-to-use technology that enables physicians and care teams to offer high-touch, individualized patient care that has been proven to reduce investment in extra labor and the overall cost of care. Phamily helps ensure healthcare providers are compensated fairly for providing high-quality care between office visits, while improving the lives of patients with chronic diseases. Learn more at phamily.com.

Role Description

The Engagement Manager leads health systems and physician groups through the successful implementation and ongoing growth of full-service care management programs for large patient populations. This role manages relationships with clients, oversees delivery through internal teams and our clients, and ensures that programs drive measurable clinical and financial outcomes.

You will act as a strategic partner to clients, leading implementations, influencing provider behavior, and optimizing workflows to ensure programs deliver measurable results. This role requires strong business acumen, comfort operating in ambiguity, and the ability to hold stakeholders accountable across clinical, operational, and executive teams.

Key Responsibilities

Client Engagement & Relationship Management

  • Own the relationship with one of the company's most strategic accounts, operating at the C-suite and clinical leadership level as an indispensable thought partner and strategic advisor.
  • Relentlessly pursue measurable clinical and financial outcomes that drive program expansion and deepen the account relationship.
  • Develop an intimate understanding of the account's strategic agenda, clinical imperatives, and organizational dynamics — anticipating where the partnership needs to go and ensuring the program remains deeply embedded in how they deliver care.
  • Operate with high ownership in ambiguous environments, making decisions that move programs forward

Performance Monitoring & Optimization

  • Own program-level performance, including clinical outcomes, operational efficiency, and revenue realization.
  • Analyze KPIs (engagement, utilization, quality, financial performance) to identify gaps and drive improvement.
  • Lead continuous optimization efforts to expand program impact and long-term value.

Training & Change Management

  • Drive provider adoption and program growth through strategic change management, stakeholder influence, and performance-focused initiatives that improve financial and clinical outcomes.

Cross-Functional Collaboration

  • Partner with sales, product, clinical, and analytics teams to deliver a consistent and high-performing client experience
  • Contribute to the development of playbooks, SOPs, and best practices that scale across programs

Requirements

  • Bachelor's degree in healthcare administration, public health, business, nursing, or related field.
  • 5+ years of experience in enterprise healthcare partnerships, population health, or value-based care, with a demonstrated track record of driving clinical/financial outcomes and growing strategic accounts.
  • Proven experience driving performance, revenue targets, net retention rates, or program growth
  • Experience coordinating or overseeing service delivery to clients or through external vendors.
  • Experience managing complex, multi-stakeholder environments across clinical and executive audiences
  • Excellent communication, facilitation, and relationship-building skills.
  • Ability to operate with ownership in fast-paced, evolving environments
  • Ability to interpret performance data and develop actionable insights.

Preferred Requirements

  • Experience with provider groups, ACOs, or health systems.
  • Familiarity with EHR workflows and care management platforms.

Our Compensation & Benefits

  • Two different comp levels: Engagement Manager OTE up to $210,000, Senior Engagement Manager (additional experience required) OTE up to $275,000
  • Medical, dental, and vision coverage for employees and dependents at a nominal cost
  • Paid maternity leave
  • FSA and Dependent Care account options
  • 401(k) Eligibility after 6 months of full-time employment
  • Collaborative, mission-driven work environment

If you take pride in delivering results, embrace challenges, and proactively seek improvement, then this is the place for you. You'll join a smart, humble, and collaborative team dedicated to improving healthcare.

Equal Employment Opportunity

Phamily is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other legally protected status.