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Client Education Jobs in California (NOW HIRING)

VetnCare

Client Service Representative

Fremont, CA · On-site

$22 - $25/hr

Provide clear client education regarding treatments, estimates, and discharge instructions * Assist with appointment scheduling, reminders, and managing daily workflow * Support a variable caseload ...

VetnCare

Client Service Representative

Fremont, CA · On-site

$22 - $25/hr

Provide clear client education regarding treatments, estimates, and discharge instructions * Assist with appointment scheduling, reminders, and managing daily workflow * Support a variable caseload ...

FranklinCovey

Client Partner - K12 Education

Fresno, CA · Remote

$105/hr

Client Partner Division & Department: Education Sales Status: Full-Time Exempt Reports to: Managing Director Location: Remote - Anywhere in Greater Modesto, Stockton, or Fresno, CA Compensation:

FranklinCovey

Client Partner - K12 Education

Fresno, CA · Remote

$105/hr

Client Partner Division & Department: Education Sales Status: Full-Time Exempt Reports to: Managing Director Location: Remote - Anywhere in Greater Modesto, Stockton, or Fresno, CA Compensation:

Banfield Pet Hospital

Client Service Coordinator

San Diego, CA · On-site

$19 - $25/hr

Continuing Education allowance for eligible positions * Free Optimum Wellness Plans for pets' preventive and general care Responsibilities * The Client Service Coordinator (CSC) plays a crucial role ...

VetnCare

Client Service Representative

Pleasant Hill, CA · On-site

$22 - $24/hr

Provide clear and compassionate client education regarding treatment plans, estimates, discharge instructions, and follow-up care. * Coordinate patient flow, appointment scheduling, and daily ...

VetnCare

Client Service Representative

Pleasant Hill, CA · On-site

$22 - $24/hr

Provide clear and compassionate client education regarding treatment plans, estimates, discharge instructions, and follow-up care. * Coordinate patient flow, appointment scheduling, and daily ...

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Client Education information

What is client education?

Client education refers to the process of providing clients with the information, resources, and training they need to make informed decisions, use products or services effectively, and achieve their goals. This role can involve creating educational materials, conducting training sessions, answering client questions, and ensuring clients fully understand the offerings of a company. Effective client education helps improve customer satisfaction, reduces misunderstandings, and fosters long-term relationships between clients and organizations.

What are the key skills and qualifications needed to thrive in client education, and why are they important?

To thrive in Client Education, you need expertise in your subject area, strong presentation skills, and often a background in education, communications, or the specific industry. Familiarity with learning management systems (LMS), webinar software, and content creation tools like PowerPoint or Canva is typically required. Exceptional communication, patience, and the ability to adapt explanations to diverse audiences are valuable soft skills. These competencies ensure clear knowledge transfer, client satisfaction, and effective learning outcomes.

How does a client education specialist typically collaborate with other departments to enhance client training programs?

Client Education specialists frequently work closely with product, customer success, and sales teams to ensure training materials are accurate and address real client needs. They gather feedback from these teams to update content, align messaging, and tailor training sessions to specific client challenges. Regular cross-functional meetings help specialists stay informed about product updates and client concerns, enabling them to proactively address questions and provide relevant resources. This collaborative approach not only improves client satisfaction but also ensures training programs remain current and impactful.

What is the difference between Client Education vs Customer Support Specialist?

AspectClient EducationCustomer Support Specialist
Required CredentialsRelevant certifications in education, communication, or industry-specific knowledgeCustomer service training, technical knowledge, certifications often in support tools
Work EnvironmentEducational sessions, workshops, online tutorials, one-on-one coachingCall centers, help desks, online chat support, troubleshooting environments
Employer & Industry UsageFinancial services, healthcare, SaaS companies focusing on client onboarding and trainingRetail, tech, telecom, and service industries providing technical or product support

Client Education focuses on teaching clients about products or services through training and educational programs, aiming to empower clients and improve product understanding. Customer Support Specialists primarily assist clients with troubleshooting, resolving issues, and providing technical support. While both roles involve client interaction, Client Education emphasizes proactive learning, whereas Customer Support is reactive, addressing specific problems.

What are popular job titles related to Client Education jobs in California?

For Client Education jobs in California, the most frequently searched job titles are:

What job categories do people searching Client Education jobs in California look for?

The top searched job categories for Client Education jobs in California are:

What cities in California are hiring for Client Education jobs?

Cities in California with the most Client Education job openings:

Client Education jobs near you
Infographic showing various Client Education job openings in California as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, 2% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Client Education Specialist

NEXGEN Asset Management

Sacramento, CA

$70K - $75K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 3 days ago

New

Job description

This is a remote position.

NEXGEN Asset Management is looking for a Client Education Specialist to join their Client Success team. NEXGEN's Client Success Team is focused on delivering exceptional customer service, learning tools, training resources, and engagement opportunities for clients to ensure they're using NEXGEN to meet their asset management goals. The Client Success Team leads software trainings, hosts online webinars, moderates NEXGEN's online community space, and runs the NEXGEN support portal. Join our team's education division to help new users of our software learn the system and make a lasting impact with their organizations.

To excel in this role, you should be excellent in verbal and written communication and be unafraid when talking to large groups. We are looking for an extroverted personality that is comfortable presenting to groups of various backgrounds and is willing to travel to new places to conduct in-person trainings.

The perfect candidate would be someone with teaching, training, and/or facilitation experience that enjoys solving complex problems or prefers to explore technical applications. Applicants confident with online learning tools and interested in building online community spaces are also encouraged to apply.

This position is remote friendly! Our main office is located in Sacramento, California but applicants from other areas of California, Colorado, Florida, Iowa, Louisiana, Nevada, North Carolina, Oregon, and Washington are also encouraged to apply as long as they live within 2 hours of a major airport and can work from 8 AM - 5 PM PST for at least the first 6 months of employment


This position will require overnight travel and potential weekend travel. Applicants should be comfortable traveling via airplane or car.

Responsibilities

  • Effectively lead in-person and virtual trainings with clients that focus on learning objectives.
  • Oversee deliverables for major training projects and meet deadlines.
  • Create learning content using UDL methods.
  • Prepare and plan webinar and/or conference content for existing clients to increase engagement.
  • Evaluate existing training practices and adjust as needed to improve the learner experience.
  • Collaborate with Subject Matter Experts to prepare training content for major trainings.
  • Document new features via knowledge base articles, interactive coursework, and/or short videos.
  • Travel as needed to client sites, up to 25% of role responsibilities. Travel responsibilities may include overnight travel and weekend travel.
  • Serve as a NEXGEN product expert.

Requirements
  • Bachelor's degree in education, English, teaching or relevant field.
  • 3+ years of experience as a Teacher, Trainer, Tutor, or other relevant position.
  • Experience creating online or in-person training content.
  • Professional presentation/facilitation experience.
  • Excellent verbal and written communication skills.
  • Proficient in MS Office.
  • Excellent time management and organizational skills.
  • Ability to multitask.
  • Ability to work under pressure and prioritize tasks.
  • Ability to work in a team with a positive attitude.
  • Excellent customer service skills.

Nice to haves:

  • Experience with documenting complex topics
  • Experience with creating and editing educational videos
  • Understanding or familiarity with the field of enterprise asset management
  • A desire to completely master and grow into a position


Benefits

Why Work at NEXGEN:

  • Engage with an innovative and intelligent team
  • Fun & progressive culture in a dog-friendly office
  • Flexible work environment
  • Competitive salaries and room for growth
  • Excellent benefits

Benefits:

  • Paid Time Off (PTO): Starts at 15 days per year, increasing by 8 hours for each additional year of service (capped at 200 hours).
  • Paid Sick Leave: 40 hours per year.
  • Retirement Planning: 401(k) plan eligible after 3 months of service with up to a 4% company match.
  • Healthcare: Competitive health, dental, and vision insurance options.
  • Holidays: Standard paid company holidays.

NEXGEN Core Values:

Courage – Do the right thing & do not be afraid of taking smart risks

  • Be bold and make intelligent decisions
  • Take initiative even when faced with adversity

Innovation – Promote innovation & continuous improvement

  • Approach work with intellectual curiosity
  • Follow best practices of the industry

Respect – Treat others with respect & professionalism

  • Be honest, open, and forthright
  • Approach the organization, clients and team with integrity

Proactive – Anticipate & take the initiative to achieve results

  • Be aware of the situation and environment
  • Anticipate needs and take initiative to address them

Results – Deliver exceptional results

  • Hold yourself accountable to deliverables and deadlines
  • Strive for excellence

Community – Build a community of co-workers and clients

  • Family-driven culture of teamwork
  • Connect on a personal level with team and clients

NEXGEN is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.