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Client Director Jobs in New Port Richey, FL (NOW HIRING)

Rival

Director of Client Success, Arrive Fresh

Tampa, FL · On-site

$100 - $150/hr

Who We Want As the Director of Client Success for Arrive Fresh, you will assume a critical leadership role in driving the performance, operational strategy, and growth of our produce and floral ...

Mezrah Consulting

Be Seen First

Client Relations Director

Tampa, FL · On-site

$110K - $130K/yr

DIRECTOR OF CLIENT RELATIONS Manage the team responsible for the delivery of effective and efficient administration of non-qualified executive benefit plans. Responsible for the development of the ...

Cliftonlarsonallen

HR Director, Client Service

Tampa, FL · On-site

$105K - $181K/yr

As an HR Director you will be responsible for: * Client Engagement and Relationship Management: * Serve as the primary point of contact for clients, build strong relationships and drive high levels ...

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Client Director information

See New Port Richey, FL salary details

$21.4K

$96K

$158.1K

How much do client director jobs pay per year?

As of Aug 7, 2026, the average yearly pay for client director in New Port Richey, FL is $96,016.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,800.00 and $134,500.00 per year, depending on experience, location, and employer.

What do client directors do?

A client director is responsible for managing relationships with key clients, ensuring their needs are met, and overseeing account strategies. They coordinate with internal teams, develop business opportunities, and aim to retain and grow client accounts through effective communication and service delivery.

What is a client director?

Client Directors are senior professionals responsible for managing and nurturing relationships with key clients or accounts within an organization. They serve as the main point of contact for clients, ensuring their needs are met, overseeing the delivery of services or products, and identifying opportunities for growth. Client Directors often lead account teams, develop strategic plans, and work closely with both clients and internal stakeholders to achieve business objectives. Their role is vital in maintaining client satisfaction and driving long-term partnerships.

How does a client director typically collaborate with internal teams to ensure client satisfaction?

A Client Director acts as a vital liaison between clients and the company's internal teams, such as sales, marketing, product development, and customer support. They coordinate regular meetings to communicate client needs, set expectations, and align project deliverables. By fostering open communication and facilitating cross-functional teamwork, Client Directors help resolve issues quickly and ensure that all teams are working toward the client’s goals. This collaborative approach not only enhances client satisfaction but also drives long-term business growth.

What is the difference between Client Director vs Account Manager?

AspectClient DirectorAccount Manager
Primary RoleOversees client relationships at a strategic level, manages key accounts, and develops long-term growth strategies.Manages day-to-day client interactions, ensures service delivery, and maintains client satisfaction.
CredentialsTypically requires extensive experience in client management, strong communication skills, and industry knowledge.Requires customer service skills, industry understanding, and often relevant certifications or training.
Work EnvironmentCorporate offices, client meetings, strategic planning sessions.Client sites, service delivery meetings, regular communication channels.

While both roles focus on client relationships, the Client Director handles strategic, high-level account growth, whereas the Account Manager focuses on daily client service and satisfaction. The Client Director often works with senior clients and develops long-term strategies, making their role more senior and strategic in nature.

What are the key skills and qualifications needed to thrive as a client director, and why are they important?

To thrive as a Client Director, you need expertise in account management, strategic planning, and a proven track record in client relationship building, often supported by a degree in business or a related field. Familiarity with CRM software, data analysis tools, and industry-specific platforms is typically required. Outstanding communication, leadership, and negotiation skills help build trust and deliver value to clients. These abilities are crucial for driving client satisfaction, business growth, and long-term partnerships.
What are popular job titles related to Client Director jobs in New Port Richey, FL? For Client Director jobs in New Port Richey, FL, the most frequently searched job titles are:
What job categories do people searching Client Director jobs in New Port Richey, FL look for? The top searched job categories for Client Director jobs in New Port Richey, FL are:
What cities near New Port Richey, FL are hiring for Client Director jobs? Cities near New Port Richey, FL with the most Client Director job openings:
Client Director jobs near you
Infographic showing various Client Director job openings in New Port Richey, FL as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 11% Part Time, and 6% Contract. Highlights an 75% Physical, 3% Hybrid, and 22% Remote job distribution, with an average salary of $96,016 per year, or $46.2 per hour.

Director of Client Success, Arrive Fresh

Arrive Logistics

Tampa, FL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 16 days ago

Arrive Logistics rating

4.0

Company rating: 4.0 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

Job description

Who We Are
Arrive Logistics is a leading transportation and technology company in North America with plans to grow significantly year over year. Our success is a testament to our remarkable team and what we're building together. We're committed to providing employees with a meaningful work experience and have established an award-winning culture that supports personal and career development in a fun, casual, and collaborative environment.
Who We Want
As the Director of Client Success for Arrive Fresh, you will assume a critical leadership role in driving the performance, operational strategy, and growth of our produce and floral division. We are seeking a highly experienced, solutions-oriented leader who combines deep expertise in perishable cold-chain logistics with a proven ability to scale brokerage operations. In this position, you will lead by example, mentoring a team and helping build out strategic, long-term relationships with premier fresh shippers to accelerate business growth. Your ability to navigate complex market cycles and champion operational change will build immediate credibility and elevate our specialized delivery services.
What You'll Do
  • Direct the day-to-day operations of the Arrive Fresh Client Success Department, inspiring, motivating, and leading the team to meet corporate and modal objectives.
  • Act as the primary conduit connecting Arrive Fresh client success with the organization's technology, capacity, finance, and business development departments.
  • Establish and roll out robust Standard Operating Procedures (SOPs) and program designs tailored to temperature-controlled and perishable cold-chain operations.
  • Collaborate with our Beyond Business Hours leadership team to develop and execute after-hours processes that ensure a seamless 24/7 experience for our customers.
  • Play an integral role in the Client Success forecasting process and drive team accountability to targeted volume, margin, and revenue numbers.
  • Build, manage, and leverage cross-departmental relationships to ensure operational alignment, rapid issue resolution, and service improvements.
  • Partner with our capacity and business development teams to fulfill customer RFP and spot requests in a timely manner.
  • Provide the Arrive Fresh client success team with the training and resources necessary to develop their communication, delegation, customer service and sales skills.
  • Drive technology adoption, specifically with the ArriveNow platform, while identifying and creating automation roadmaps for complex operational tasks.
  • Manage customer implementations and design custom logistics solutions that reduce costs, improve service levels, and increase customer retention.
  • Operate as an escalation contact for your team and our Arrive Fresh clients to resolve supply chain exceptions in service, billing, communication and visibility.
  • Ensure strict adherence to regulatory standards, including the Food Safety Modernization Act (FSMA), Sanitary Transportation of Food (STF), and Perishable Agricultural Commodities Act (PACA).
  • Partner with Employee Success (ES) and Learning & Development (L&D) to address performance lapses, assess turnover, and develop retention-driven engagement strategies.
  • Navigate and champion organizational change, communicating the "why" behind transitions effectively and fostering an optimistic, solutions-oriented team culture.

Qualifications
  • Bachelor's Degree in Business Administration, Finance, Supply Chain, or equivalent professional experience preferred.
  • 15+ years of relevant logistics and brokerage experience in third-party logistics (3PL) or asset-based providers.
  • 10+ years of dedicated expertise in produce and floral logistics, with deep knowledge of perishable cold-chain execution.
  • 3+ years of logistics leadership or management experience in a fast-paced environment.
  • Strong background in account management and customer-facing solution design.
  • Expert knowledge of regulatory compliance environments including FSMA, STF, and PACA.
  • Advanced proficiency in the Microsoft Office suite (specifically Excel and PowerPoint) for complex data analysis and business presentations.
  • Exceptional communication and interpersonal skills, with a proven ability to inspire, develop, and performance-manage employees.

Supervisory Responsibility
This position has direct supervisory responsibilities over Client Success Associates and Representatives specializing in produce and floral logistics.
The Perks of Working With Us
  • Take advantage of our comprehensive benefits package, including medical, dental, vision, life, disability, and supplemental coverage.
  • Invest in your future with our matching 401(k) program.
  • Build relationships and find your home at Arrive through our Employee Resource Groups.
  • Enjoy office wide engagement activities, team events, happy hours and more!
  • Leave the suit and tie at home; our dress code is casual.
  • Work in the booming city of Tampa, FL - we are in a convenient location close to the airport, bay, and downtown.
  • Start your morning with free coffee!
  • Park your car for free on site!
  • Maximize your wellness with free counseling sessions through our Employee Assistance Program.
  • Take time to manage your physical and mental health - we offer company paid holidays, paid vacation time and wellness days.
  • Receive 100% paid parental leave when you become a new parent.
  • Get paid to work with your friends through our Referral Program!
  • Get relocation assistance! If you are not local to the area, we offer relocation packages.

Your Arrive Experience
When we say "award-winning culture," we mean it. We've been recognized as a top workplace by Inc. Fast Company, Fortune, and earned Top Workplaces and Great Place to Work, to name a few. We intend on topping many more of those lists in the years to come, but we're not in it for the trophies. We're committed to culture because it keeps us connected to each other and invested in our shared success while having a blast along the way. Our employee-founded resource groups create communities within Arrive's walls, including Women in Logistics, Emerging Professionals, Prisms, Black Logistics Group, Salute and Unidos.
Notice:
To ensure a safe and transparent interview process, we want to note that Arrive Logistics adheres to strict recruitment practices. Candidates undergo an interview process, and Arrive Logistics does not provide unsolicited job offers. If you have concerns about receiving a fraudulent offer, please contact [email protected] for verification.

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