Client Development Manager Jobs in Mount Airy, NC

Position Overview

The Project Manager leads and oversees all phases of civil engineering projects, ensuring successful delivery from design through construction. This role is responsible for managing project teams, maintaining client relationships, and ensuring that projects are completed on time, within budget, and to the highest technical standards. The Project Manager coordinates design efforts, manages resources, handles permitting and regulatory compliance, and ensures quality control across all deliverables. Additionally, the role involves business development, risk management, and mentoring junior staff, contributing to the growth and success of the firm.

Key Responsibilities

• Lead and manage all aspects of civil engineering projects, ensuring successful delivery from concept through construction administration. Serve as the primary point of contact for clients, stakeholders, and internal teams, driving alignment on project goals, timelines, and budgets
• Develop and maintain strong client relationships by providing exceptional service, managing client expectations, and ensuring project satisfaction. Identify and pursue opportunities for repeat business and referrals
• Oversee and mentor project teams, providing guidance, support, and direction. Foster a collaborative environment, ensuring clear communication and smooth coordination between design staff, subconsultants, and other project team members
• Direct and support the design of civil engineering systems, including site plans, utility plans, stormwater management, grading, and infrastructure layouts. Ensure designs meet all technical, regulatory, and quality standards.
• Develop, manage, and track project budgets and schedules, ensuring projects are completed on time and within budget. Allocate resources effectively to meet project deadlines and address any potential issues proactively.
• Lead permitting efforts, working with local agencies and municipalities to ensure timely approvals and compliance with applicable regulations. Address agency comments and facilitate site permitting processes
• Identify and mitigate project risks, resolving any technical or design challenges promptly. Proactively address issues that may impact project timelines, budgets, or client relationships
• Ensure the quality of all project deliverables, conducting regular reviews of design documents, construction drawings, reports, and specifications to maintain accuracy and compliance with company standards
• Manage relationships with external subconsultants, contractors, and vendors, ensuring their deliverables meet project requirements and timelines. Collaborate with these parties to ensure seamless project execution
• Actively contribute to business development efforts by identifying potential project opportunities, drafting proposals, and participating in client presentations. Develop strategies to expand the firm's presence in the market.
• Carries out supervisory responsibilities for staff in accordance with the Firm's policies and applicable laws (plans, assigns, and directs work; performance appraisals; rewarding of employees; addresses complaints and resolves problems)
• Provide mentorship to junior project managers, engineers, and staff, helping to develop their technical and project management skills. Share knowledge and promote continuous learning across the team.
• Prepare and present project updates to stakeholders, including progress reports, budget status, and risk assessments. Maintain accurate project documentation for internal and client reference.
• Perform other duties as assigned

Skills + Experience

• Four-year bachelor's degree from an accredited program in Civil Engineering, Environmental Engineering, Biological and Agricultural Engineering, Civil Engineering Technology, or related field required
• EI required; PE or on track to obtaining PE strongly preferred
• Minimum of 5+ years' experience in civil site design or related field required
• Proficiency in Civil 3D, AutoCAD, and other relevant design and project management software. Strong understanding of civil engineering design principles and construction processes.
• Excellent ability to manage budgets, schedules, and resources. Experience with risk management and problem-solving.
• Strong written and verbal communication skills, with the ability to lead meetings, present information, and interact with clients and stakeholders.
• Ability to lead teams, mentor junior staff, and foster a collaborative work environment.
• Demonstrated ability to build and maintain strong client relationships with a focus on delivering high-quality service

Work Environment + Physical Demands

The characteristics described below are representative of those encountered while performing the essential functions of this position. When properly requested and when feasible (without undue hardship to the company), reasonable accommodations will be made to enable individuals with disabilities to perform essential job functions.

• Work will primarily be in an office setting with limited opportunities to be exposed to adverse environmental conditions.
• Work will be primarily working with fingers by picking, pinching, typing, and grasping often with repetitive motion.
• Must have visual acuity for viewing a computer screen, the ability to talk, hear and sit for extended periods of time.
• Must be able to carry, lift and push/pull up to 5 pounds frequently and up to 30 pounds occasionally.
• Additional physical duties may be required as necessary.