Client Development Manager Jobs in Boardman, OR (NOW HIRING)

Location: Boardman, OR - Crisis Building

FLSA: 1.0 FTE, Non-Exempt (40 hours a week Monday through Friday)

Supervisor: DD Site Supervisor/DD Program Manager

Pay Grade: B9 ($27.55 - $40.58 hourly, depending on experience)

Bilingual Preferred

Potential for 10% bilingual increase - must pass the language test after hire

$5,500 Hiring Bonus!! (2 year Commitment, Staggered-taxed Payout)

Community Counseling Solutions provides a team-based Servant Leadership environment! Our mission is to provide dynamic, progressive, and diverse supports to improve the well-being of our communities and we're looking for motivated employees to help us continue our vision!

Boardman is located in Eastern Oregon with year-round recreation based near the Blue Mountains. Boardman offers a unique blend of small-town charm and big opportunities. With its stunning views of the Columbia River, abundant outdoor recreation, and a growing economy driven by agriculture, energy, and technology, Boardman is a place where work-life balance truly thrives. Whether you're drawn to the peaceful pace of rural living or excited by the chance to be part of a dynamic and supportive community, Boardman provides the perfect setting to grow your career while enjoying the natural beauty and warmth of a close-knit town.

CCS has a benefit package including, but not limited to:

• Health, dental and vision insurance
• 6% initial 401K match
• Potential for tuition reimbursement
• Paid vacation tiers ranging from accrual of 1 day to 4 days per month (Annual rollover cap of 220 hours, additional hours can be paid out at 50% at the end of the fiscal year)
• 9 Paid holidays, Community service day
• Floating holiday & 2 mental health days provided after 1 year introduction
• Workplace Flexibility schedule options available (work from home hours vary by position & schedule)
• Exempt employees receive additional admin leave & work from home hours
• Relocation Benefit of up to $4,000 if moving over 100 miles, $ depending on distance. This is available to be included w/ job offer
• Student loan forgiveness (NHSC & Public Service)
• Paid licensure supervision.
• Employee Assistance, Wellness Benefits, Dependent Care & Long-Term Disability Insurance

Description

Provides case management services to individuals in the Developmental Disabilities program in Morrow County in accordance with the Oregon Administrative Rules. Coordinates other services and activities within the Developmental Disability Program, and performs other tasks as identified by the DD Site Supervisor, DD Program Manager, or Chief Operating Officer. This position requires traveling within the County to meet the needs of the individuals enrolled in the program. An agency vehicle will be provided.

Supervision

Supervision Received

Works under the direction of the DD Site Supervisor, Program Manager, or Chief Operating Officer.

Supervision Exercised

This position does not supervise other employees.

Responsibilities

• Assess the eligibility of potential clients utilizing guidelines as provided by the Oregon Administrative Rules.
• Provide case management services to all customers. Services are provided in a variety of community settings, with consideration to client preference.
• Maintenance, submission, and timeliness of all records, case notes, reports, and all other required documentation.
• Assist customers in acquiring services and resources needed to achieve goals and maintain independence in the community.
• Coordinate with other community partners to develop, provide, and maintain a rich array of services and resources for clients.
• Provide transportation for customers when required.
• Attend local, regional, and state meetings as requested by the supervisor.
• Act independently within the community and promote a positive image of the agency. Participate in all team and agency meetings as scheduled.
• Keep updated on all Individual Service Plan (ISP) meetings and established objectives.
• Meet all billable services contact requirements during the month, unless otherwise arranged through the Executive Director.
• Investigate any reports of abuse and implement protective services for all customers when required.
• Function as a broker for services to ensure customers meet necessary contacts (e.g., psychiatrist, medical doctor, Supplemental Social Security Insurance, etc.) as required.
• Participate in joint case planning and coordination with other CCS employees.
• Remain updated on all rules and Oregon Administrative Rules (OAR's) pertaining to Developmental Disabilities (DD) Services.
• For contractors and providers that CCS is required to monitor, ensure that they adhere to relevant OAR's.
• Provide consultation to on-call staff supporting individuals who experience a developmental disability.
• Input all necessary information into CCS databases for clients receiving services in the DD program.
• Assist DD Program Manager with the recruitment and maintenance of Lake County Advisory board members.
• Other responsibilities as assigned.

Qualifications

Education and/or Experience

Must meet the minimum standards for a Service Coordinator/Case Manager under Community Developmental Disability Programs as defined in the Oregon Administrative Rule (OAR) 411-320- 0030 and 411-415-0040

a) A bachelor's degree in behavioral science, social science, or a closely related field; OR

b) A bachelor's degree in any field and one year of human services related experience, such as work providing assistance to people and groups with issues, such as economical disadvantages, employment, abuse and neglect, substance abuse, aging, disabilities, prevention, health, cultural competencies, or housing; OR

c) An associate's degree in a behavioral science, social science, or a closely related field and two years of human services related experience, such as work providing assistance to people and groups with issues, such as economical disadvantages, employment, abuse and neglect, substance abuse, aging, disabilities, prevention, health, cultural competencies, or housing; OR

d) Three (3) years of human services related experience, such as work providing assistance to people and groups with issues, such as economical disadvantages, employment, abuse and neglect, substance abuse, aging, disabilities, prevention, health, cultural competencies, or housing: OR

e) If a candidate does not meet the above education/experience requirements Community Counseling Solutions CDDP may, at its sole discretion, submit a request for a variance to the Office of Developmental Disabilities.

Certifications

None required

Other Skills and Abilities

Must know, or be able to learn, DD case management standards and the ability to implement them within the communities served. Must have knowledge of, or the ability to learn about, DD services, resources, and funding sources.

Strong communicator with demonstrated ability to effectively communicate, both verbally and in writing.

Work independently and complete all responsibilities in a thorough, timely fashion.

Must have the ability to represent the interests of the customer and the agency in a favorable light to the community.

Must hold a valid drivers license and be insurable or carry insurance for client service purposes and for travel between business offices, the community, and to attend required meetings and/or trainings.

Must be computer literate and utilize word processing and other software programs/systems.

The position requires the handling of highly confidential information. Must adhere to rules and laws pertaining to client confidentiality.

Criminal Background Checks

Must pass all criminal history check requirements as required by ORS 181.536-181.537 and in accordance with OAR 410-007-0200 through 410-007-0380.

In addition to a pre-employment background check, each employee, volunteer, and contractor shall be checked monthly against the OIG and GSA exclusion lists, as well as other federal and state agency lists. If it is discovered that an employee, volunteer, or contractor is excluded or sanctioned it will be grounds for immediate termination of employment, volunteering, or the termination of the contract.