Client Development Associate Jobs in Chicago, IL

Our solutions make a difference - and so do our people.

Wolters Kluwer Health and UpToDate is seeking an experienced Sales and Business Development Executive to continue driving growth in their strategic health system segment across the US.

If you have a passion for improving care delivery and care for health consumers around the world, a drive to succeed in growing market share through strategic business development efforts, all while working for a global market leader to drive innovative client solutions, we encourage you to learn more about this role.

Position Overview

As Strategic Account Director you will work directly with members of the C-suite and other key decision-makers across the provider, health system segment to provide and help shape solutions that produce business and clinical outcomes, optimize care delivery effectiveness and improve engagement and care quality for patients. You will be a key leader in a health system market leadership team that supports over 80% of current US Health systems today. Success in this role includes creating a growth strategy that increases share of market for each of the current product lines, establishes a go-to-market approach and secures revenues for new product lines and packages, and captures and champions client needs in innovation efforts.

Using a value-driven, relationship-based solution sales model centered on highlighting tangible value for our clients, the Strategic Account Director will be on point to uncover, help architect and secure new business by targeting named health system accounts and leveraging consultative sales approaches to drive solution portfolio success. Partnering with Product and the health system leadership team, you will be in a key role to build and further client trust through innovative solutioning with WK products to address their clinical variability, effectiveness and engagement needs.

Responsibilities

• Be a key leader for health system innovation go-to-market sales growth strategy based on WK strategy and health system client needs
• Expand business development and revenue capture through building deep understanding of client needs, developing go-to-market sales strategies, identifying opportunities within a specified region or list of named accounts, and partnering across Wolters Kluwer Health to meet client needs
• Infuse health system client needs and insights into innovation efforts through close partnership with Product & Strategy leadership

• Generate business opportunities through professional networking, relationship building and cold-calling
• Further WK brand value and awareness with health systems, including through but not limited to driving growth campaigns, lead generation via networking, associations, etc.
• Meet and exceed all quarterly and annual sales quotas for established product lines
• Support growth targets and approaches for new product linesand packages
• Own the sales cycle - from lead generation to closure

• Develop strategic business plan in partnership with Product, for multiple phases of health system expansion
• Maintain account and opportunity forecasting within CRM
• Generate leads from tradeshows and regional networking events
• Ensure 100% customer satisfaction and retention

Job Qualifications

• Bachelor's degree or equivalent is required; MBA preferred
• Average years of experience required - 15 years of full-cycle sales experience, at least 5 years outside Enterprise Sales
• Health system and/or health system sales experience - 7-10 years of experience is strongly preferred
• Digital health and care delivery workflow sales experience strongly preferred

• A proven sales hunter and closer
• Consistent achievement of year over year quota attainment of at least $1.5M in new revenue
• Experience selling to the C-suite (CMIO and CIO is a plus)
• Ability to partner closely with Product and various innovation efforts/leadership
• Ability to understand and build relationships on multiple levels in complex, matrixed organizations

• Experience in comprehending and delivering ROI/ Business Case
• Experience crafting complex sales proposals with multiple SKU's with advanced proficiency in excel
• Ability to matrix-manage large extended teams consisting of product specialists, solution engineers, customer success, and training personnel
• Expertise in Microsoft product suite and Salesforce preferred
• Ability to travel up to 60%

What we will look for from you in the interview process

• Know your industry - business acumen

• Show your skills - creative prospecting and consultative selling skills

• Persuade your audience - compelling communicator that is competitive and in a hurry

• Overcome challenges - collaborative, win-as-a-team attitude that is resourceful and coachable

• Focused on success - drive for measurable progress and results

To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

Compensation:

Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process.

Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.