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Client Delivery Manager Jobs in Gilbert, AZ (NOW HIRING)

MUFG

Client Delivery Technical Professional II

Tempe, AZ · Hybrid

$84K - $103K/yr

Technical expert supporting Treasury Management systems and applications. This role is critical in delivering exceptional client experiences by providing technical and operational support, resolving ...

TTEC

Sales Service Delivery Manager

Tempe, AZ

$70K - $75K/yr

Sales Service Delivery Manager Apply now Save jobSaved job Your potential has a place here with ... Improve key success metrics connected to team, client, and business goals, including: * Revenue ...

TTEC

Sales Service Delivery Manager

Tempe, AZ · On-site

$70K - $75K/yr

As a Sales Service Delivery Manager working onsite in Tempe, AZ, you'll help lead a sales-focused ... Improve key success metrics connected to team, client, and business goals, including: * Revenue ...

Datavant

Senior Service Delivery Manager

Phoenix, AZ

$94K - $130K/yr

Partner with Account Management, Implementation, Workforce Planning, and NOC to support new client onboarding, remodels, and transitions * Support integration of global delivery and centralized ...

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All JobsClient Delivery JobsClient Delivery Manager JobsClient Delivery Manager Jobs in Gilbert, AZ

Client Delivery Manager information

See Gilbert, AZ salary details

$50.3K

$94.1K

$127.6K

How much do client delivery manager jobs pay per year?

As of Aug 14, 2026, the average yearly pay for client delivery manager in Gilbert, AZ is $94,073.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,800.00 and $119,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client delivery manager, and why are they important?

To thrive as a Client Delivery Manager, you need strong project management abilities, client relationship skills, and a background in business or IT, often supported by a relevant degree. Familiarity with project management tools like Jira or Asana, and certifications such as PMP or ITIL, are commonly required. Exceptional communication, problem-solving, and leadership skills help you manage teams and build trust with clients. These competencies ensure projects are delivered on time, meet client expectations, and drive long-term business success.

What is the difference between Client Delivery Manager vs Project Coordinator?

AspectClient Delivery ManagerProject Coordinator
CredentialsTypically requires a bachelor’s degree in business, management, or related field; certifications like PMP are commonUsually holds a bachelor’s degree; certifications are less common but may include CAPM or PMP
Work EnvironmentLeads client projects, manages teams, and ensures delivery successSupports project teams, schedules tasks, and tracks progress
Employer & Industry UsageUsed in consulting, IT, and service industries for client-facing rolesFound across industries for internal project support roles

The Client Delivery Manager focuses on overseeing the delivery of projects to clients, managing teams, and ensuring client satisfaction. In contrast, the Project Coordinator supports project planning and execution without direct client interaction. Both roles require strong organizational skills, but the Delivery Manager has a broader leadership and client-facing responsibility.

How does a client delivery manager typically interact with cross-functional teams to ensure project success?

A Client Delivery Manager works closely with various departments such as sales, operations, IT, and customer support to coordinate project delivery and meet client expectations. They facilitate regular meetings, align team goals, and proactively address any roadblocks to maintain timelines and quality standards. Effective communication and collaboration are key, as they often serve as the primary liaison between the client and internal teams, ensuring everyone is aligned on objectives and deliverables.

What job categories do people searching Client Delivery Manager jobs in Gilbert, AZ look for?

The top searched job categories for Client Delivery Manager jobs in Gilbert, AZ are:

What cities near Gilbert, AZ are hiring for Client Delivery Manager jobs?

Cities near Gilbert, AZ with the most Client Delivery Manager job openings:

Client Delivery Manager jobs near you
Infographic showing various Client Delivery Manager job openings in Gilbert, AZ as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 11% Part Time, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $94,073 per year, or $45.2 per hour.

Program Manager (Client Delivery & Operations)

GMI

Scottsdale, AZ • On-site

Full-time

Re-posted 17 hours ago

Job description

The Program Manager is responsible for owning the end-to-end delivery and operational success of assigned client programs. This role combines Project Management Office (PMO) discipline with account ownership, serving as the primary point of contact for clients while ensuring projects and services are delivered on time, within scope, and aligned to customer expectations.

The Program Manager partners cross-functionally with Sales, Delivery, and Technical teams to manage client engagements, monitor performance, and drive continuous improvement across the customer lifecycle. This role is ideal for professionals with early experience in project management or account management looking to expand into broader program ownership.

This role emphasizes both delivery execution and strong client relationship management, ensuring a seamless experience from onboarding through ongoing operations.

Key Responsibilities

Program & Delivery Management (PMO)

  • Manage end-to-end delivery of client programs, including planning, execution, monitoring, and reporting.
  • Maintain program plans, schedules, resource allocation, and communication frameworks.
  • Monitor progress against scope, timeline, budget, and quality, and take corrective actions as needed.
  • Ensure project artifacts, documentation, and governance standards are followed.
  • Track and report on program performance, risks, dependencies, and overall health to stakeholders.

Client Ownership & Account Management

  • Serve as the primary point of contact for assigned clients, building trusted relationships.
  • Understand client business goals and translate them into delivery priorities and execution plans.
  • Manage client expectations throughout the lifecycle, addressing risks or issues proactively.
  • Provide regular updates on service performance, program status, and outcomes.
  • Identify opportunities for service improvement, expansion, or additional value delivery.

Operational Excellence & Coordination

  • Coordinate cross-functional teams (engineering, service desk, sales) to ensure seamless delivery.
  • Align internal teams to customer requirements, service levels, and delivery commitments.
  • Monitor resource utilization and identify potential delivery gaps or constraints.
  • Support change management processes, including scope changes and client approvals.

Continuous Improvement & Insights

  • Gather customer feedback and translate insights into improvements across services and delivery processes.
  • Optimize workflows, documentation, and delivery playbooks to improve efficiency and consistency.
  • Contribute to standardization of PMO and service delivery practices.

Required Qualifications

  • 2–3 years of experience in Project Management, Program Coordination, Account Management, or Customer Success roles
  • Basic understanding of project management fundamentals (planning, scheduling, risk, scope, reporting)
  • Strong communication skills with the ability to interact with internal teams and client stakeholders
  • Ability to manage multiple priorities in a fast-paced environment
  • Strong organizational skills with attention to detail
  • Demonstrated problem-solving ability and customer-first mindset

Preferred Qualifications

  • Experience in a PMO, Managed Services, or technology services environment
  • Exposure to client-facing roles such as account management, customer success, or technical account management
  • Familiarity with project management tools, CRM systems, or service delivery platforms
  • Project management certification (CAPM or equivalent) is a plus
  • Experience coordinating cross-functional teams or working in delivery environments

AI-Enabled Expectations

  • Use project and operational data to proactively identify risks, trends, and improvement opportunities
  • Leverage collaboration and automation tools to streamline reporting, documentation, and communication
  • Apply structured thinking and data-driven insights to improve delivery outcomes and client experience

Apply