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Client Delivery Manager Jobs in Berlin, MD (NOW HIRING)

We offer an unrivaled combination of people, tools and solutions, and deliver exceptional ... Continually manages a book of business to support high renewal rates. * Collaborates with Client ...

We offer an unrivaled combination of people, tools and solutions, and deliver exceptional ... Continually manages a book of business to support high renewal rates. * Collaborates with Client ...

We offer an unrivaled combination of people, tools and solutions, and deliver exceptional ... Continually manages a book of business to support high renewal rates. * Collaborates with Client ...

Benefits Account Manager

Ocean City, MD · On-site

$50K - $65K/yr

Manage client accounts efficiently and professionally * Process renewals, new business ... Paid time off (vacation and sick time) Apply today and help us continue delivering exceptional ...

... client acquisition, and retention * Ensure consistent execution of daily operations across offices, including staffing, scheduling, labor management, compliance, SOPs, and service delivery * Own ...

... client acquisition, and retention * Ensure consistent execution of daily operations across offices, including staffing, scheduling, labor management, compliance, SOPs, and service delivery * Own ...

Multi-Office Leader

Millsboro, DE · On-site

$100 - $140/hr

... client acquisition, and retention * Ensure consistent execution of daily operations across offices, including staffing, scheduling, labor management, compliance, SOPs, and service delivery * Own ...

Be Seen First

Security Manager

Ocean City, MD · On-site

$60K - $65K/yr

HSS is seeking an experienced Security Manager for our client located in the Ocean City, MD area ... deliver just such a solution. Recruiting superior talent is equally responsible for our success.

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Showing results 1-20

Client Delivery Manager information

See Berlin, MD salary details

$48.5K

$90.6K

$122.9K

How much do client delivery manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for client delivery manager in Berlin, MD is $90,632.00, according to ZipRecruiter salary data. Most workers in this role earn between $72,000.00 and $115,200.00 per year, depending on experience, location, and employer.

How does a client delivery manager typically interact with cross-functional teams to ensure project success?

A Client Delivery Manager works closely with various departments such as sales, operations, IT, and customer support to coordinate project delivery and meet client expectations. They facilitate regular meetings, align team goals, and proactively address any roadblocks to maintain timelines and quality standards. Effective communication and collaboration are key, as they often serve as the primary liaison between the client and internal teams, ensuring everyone is aligned on objectives and deliverables.

What are the key skills and qualifications needed to thrive as a client delivery manager, and why are they important?

To thrive as a Client Delivery Manager, you need strong project management abilities, client relationship skills, and a background in business or IT, often supported by a relevant degree. Familiarity with project management tools like Jira or Asana, and certifications such as PMP or ITIL, are commonly required. Exceptional communication, problem-solving, and leadership skills help you manage teams and build trust with clients. These competencies ensure projects are delivered on time, meet client expectations, and drive long-term business success.

What is the difference between Client Delivery Manager vs Project Coordinator?

AspectClient Delivery ManagerProject Coordinator
CredentialsTypically requires a bachelor’s degree in business, management, or related field; certifications like PMP are commonUsually holds a bachelor’s degree; certifications are less common but may include CAPM or PMP
Work EnvironmentLeads client projects, manages teams, and ensures delivery successSupports project teams, schedules tasks, and tracks progress
Employer & Industry UsageUsed in consulting, IT, and service industries for client-facing rolesFound across industries for internal project support roles

The Client Delivery Manager focuses on overseeing the delivery of projects to clients, managing teams, and ensuring client satisfaction. In contrast, the Project Coordinator supports project planning and execution without direct client interaction. Both roles require strong organizational skills, but the Delivery Manager has a broader leadership and client-facing responsibility.

What job categories do people searching Client Delivery Manager jobs in Berlin, MD look for?

The top searched job categories for Client Delivery Manager jobs in Berlin, MD are:

What cities near Berlin, MD are hiring for Client Delivery Manager jobs?

Cities near Berlin, MD with the most Client Delivery Manager job openings:

Infographic showing various Client Delivery Manager job openings in Berlin, MD as of July 2026, with employment types broken down into 1% As Needed, 69% Full Time, 24% Part Time, and 6% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $90,632 per year, or $43.6 per hour.

$25 - $30/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday


Job description

At IMPACT, we're building a team that values excellence and believes in delivering an exceptional experience to our clients. As Service Manager, you play a key role in ensuring our operations team exceeds expectations and maintains the outstanding service that defines IMPACT.

Goals:

  • Design the systems and customer experience to improve upon and maintain individual and overall profitability per Client.
  • Design, deliver and uphold excellent customer service using training and systems improvement.
  • Obtain high team member satisfaction and loyalty via training, leadership, personal and professional growth.
  • Support annual and ongoing certifications and professional development for our technical team.

Experience:

  • 2 years of experience leading or managing teams (IT industry knowledge is a plus)

Skills:

  • Leadership
  • Customer Service Focus
  • Ambitious and Driven
  • Assertiveness
  • Go-Getter Attitude
  • Strong Computer Skills
  • Proactive Thinking
  • Strategic Mindset

Responsibilities:

  • Ensure tasks are completed efficiently
  • Lead team development and day-to-day operations
  • Meet service department metrics
  • Achieve project initiatives for clients
  • Fulfill internal staff metrics
  • Identify areas for improvement and drive growth projects
  • Maintain compliance standards
  • Enhance system efficiency
  • Support team development and leadership
  • Resolve customer and internal team issues
  • Tackle projects/tasks directed by the CEO
  • Drive scheduling and initiatives

Compensation

  • Base Pay - Range: $25-$30/hour
  • Bonus Pay for Quarterly Metrics
  • Commission Pay for any Management Incentives
  • Paid Training and Certifications

Benefits

  • Group medical/vision/dental/life insurance
  • Paid vacation, holidays
  • 401k, plus company matching
  • Training & Certifications

Hours

  • 8AM- 5PM
  • Monday - Friday

If you're ready to contribute to a welcoming team and make a positive IMPACT, we'd love to hear from you.

Explore more about us at impacttg.com.